Business Development Associate

Role & Responsibilities

We’re hiring a Benefits Verification Specialist with 5–8 years of experience in US health insurance eligibility and benefits verification. You’ll be part of our operations team, helping verify insurance benefits for patients receiving speciality care in the U.S.

This is a full-time, in-office role based in Bangalore, with partial overlap with US hours.

Key Responsibilities:

• Perform insurance verification and eligibility checks for commercial and government payers (e.g., Medicare, Medicare Advantage, Medicaid, Managed Medicaid, VA, DoD).
• Validate coverage details including deductibles, co-pay/coinsurance, network status, referrals, prior authorization requirements, and J-code/CPT-code specific benefits.
• Contact payer representatives via phone or payer portals as needed.
• Push back on payer based on previous experience.
• Accurately document findings in internal systems.
• Collaborate with internal teams to resolve missing or mismatched data.
• Collaborate with technology teams to improve data/systems.
• Ensure timely completion of verifications with high accuracy and within defined SLAs.

Ideal Candidate

• Strong Benefit/ Insurance Verifcation Specialists profile
• Mandatory (Experience 1) – Must have 4+ years of experience in US healthcare insurance eligibility and benefits verification
• Mandatory (Experience 2) – Must have 2+ years of experience of handling team
• Mandatory (Experience 3) – Must have Strong understanding (Subject matter expert) of insurance types — Commercial, Medicare, Medicare Advantage, Medicaid, Managed Medicaid, HMO/PPO, VA, DoD, etc.
• Mandatory (Experience 4) – Experience in verifying deductibles, co-pay/coinsurance, prior authorization requirements, network status, and J-code/CPT/HCPCS-specific benefits.
• Mandatory (Experience 5) – Ability to accurately document benefit details and maintain data in internal systems (CRM, RCM, or EMR platforms)
• Mandatory (Experience 6) – Must have worked on payer portals such as Availity, NaviNet, Aetna, UHC, or equivalent.
• Manadatory (Skills) - Good communication skills
• Preferred (Experience) – Prior experience in specialty pharmacy, oncology, infusion therapy, or behavioral health benefit verification.

Perks, Benefits and Work Culture

• Be part of a team solving critical problems in healthcare automation
• High-ownership role in a startup culture with mentorship and fast learning
• Work closely with product and engineering teams building cutting-edge AI agents
• Contribute to improving access to care for patients across the U.S.

Job Title: Social Media Manager

Location: Koramangala, Bangalore

Industry: B2B SaaS

Job Summary: We are looking for a dynamic and strategic Social Media Managerto lead our digital presence across multiple platforms. This role is pivotal in driving brand awareness, generating qualified leads, and engaging B2B audiences. The ideal candidate is both creative and data-driven, with a strong grasp of platform-specific strategies and a proven track record of growth.

Key Responsibilities:

Content Strategy & Planning

• Develop platform-specific content strategies for LinkedIn, Instagram, YouTube, X, Pinterest, and Facebook

• Align content with campaign goals: brand visibility, lead generation, and user engagement

• Define content pillars (e.g., Education, Promotion, Product Demos, Testimonials) Content Creation & Publishing

• Create and manage diverse content formats—carousels, reels, short videos, memes, explainers

• Oversee content calendar, ensuring consistent and timely publishing across all platforms

• Write compelling copy, captions, and video scripts tailored for B2B engagement Community Management & Engagement

• Engage with followers, respond to queries, and build a loyal community

• Collaborate with sales and marketing teams to support outreach and campaign amplification

• Leverage trends and real-time content to stay relevant and increase reach Campaign Execution & Performance Optimization

• Launch and monitor social campaigns targeting decision-makers in healthcare and sales industries

• Analyze engagement metrics, CTRs, follower growth, and content performance

• Optimize strategies based on insights to boost performance and ROI Team Collaboration & Training

• Manage and mentor social media interns or junior marketers

• Work closely with designers, copywriters, and outreach teams for campaign cohesion

• Contribute to newsletters, product messaging, and multi-channel brand consistency 

Bachelor’s degree in computer science or other technical/scientific discipline

● Solid experience with cloud environments like Azure, GCP, AWS 

● Proficient with CI/CD tools such as CircleCI, Travis, Jenkins, Ansible, Terraform, Puppet, Chef 

● Strong expertise in Serverless architecture, Kubernetes cluster, and service mesh. 

● Strong hands-on experience with monitoring tools such as Prometheus 

● Ability to program with one or more high-level languages, such as Python, Java, Ruby, and JavaScript 

● Familiar with Git 

● Experience with performance monitoring and optimization. Ideally worked on large scale e-commerce projects 

Requirements

• 2+ years of experience with one of the top frontend frameworks - React (preferred)/ Angular / Vue
• Solid understanding of modern CSS methodologies like SCSS, SASS
• Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
• Working knowledge of RESTful APIs, HTTP 2, Socket Connections
• Deep understanding of Javascript topics including the V8 Engine, Async, Memory Management, Duplex Communication.
• Experienced in Unit / Integration / Visual Testing.
• Ability to develop pixel-perfect web pages from designs
• Prior startup experience is a plus

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We are looking for ML Research Engineers to work on the following problems:

• Spoken Language Understanding and Dialog Management.
• Language semantics, parsing, and modeling across multiple languages.
• Speech Recognition, Speech Analytics and Voice Processing across multiple languages.
• Response Generation and Speech Synthesis.
• Active Learning, Monitoring and Observability mechanisms for deployments.

Responsibilities

• Design, build and evaluate Machine Learning solutions.
• Perform experiments and statistical analyses to draw conclusions and take modeling decisions.
• Study, implement and extend state of the art systems.
• Take part in regular research reviews and discussions.
• Build, maintain and extend our open source solutions in the domain.
• Write well-crafted programs at all levels of the system. This includes the data pipelines, experiment prototypes, fast and scalable deployment models, and evaluation, visualization and monitoring systems.

Requirements

• Practical Machine Learning experience as demonstrated by earlier works.
• Knowledge of and ability to use tools from theoretical and practical aspects of computer science. This includes, but is not limited to, probability, statistics, learning theory, algorithms, software architecture, programming languages, etc.
• Good programming skills and ability to work with programs at all levels of a finished Machine Learning product. We prefer language agnosticism since that exemplifies this point.
• Git portfolios and blogs are helpful as they let us better evaluate your work.

• What information we collect during our application and recruitment process and why we collect it;
• How we use that information; and
• How to access and update that information.

• Your name, address, email address, telephone number and other contact information;
• Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
• Information from interviews and phone-screenings you may have, if any;
• Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
• Details of how you heard about the position you are applying for;
• Reference information and/or information received from background checks (where applicable), including information provided by third parties;
• Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
• Information related to any assessment you may take as part of the interview screening process.

• Assessing your skills, qualifications and interests against our career opportunities;
• Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
• Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
• Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
• Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
• Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.