Sales Executive

About us

The YUG Metaverse is a virtual reality technology and development firm that specializes in creating immersive, interactive experiences within virtual worlds. Our team is dedicated to pushing the boundaries of what is possible within the metaverse and providing our users with engaging and innovative content. We have created a platform that allows users to interact with each other and explore virtual worlds in a way that feels real and natural. From socializing and gaming to business meetings and events, the YUG Metaverse offers endless possibilities for exploration and connection.

What we are seeking

We are seeking a talented Godot Game Developer to join our team. The Godot Game Developer will be responsible for creating and implementing high-quality game mechanics and features using the Godot game engine. The ideal candidate will have a strong understanding of programming concepts and a passion for creating immersive and engaging game experiences.

Key Responsibilities:

• Design and implement game mechanics and features using the Godot engine
• Collaborate with the game design team to develop and iterate on gameplay ideas
• Work with the art team to integrate and optimize 3D assets and animations
• Write clean, efficient, and well-documented code
• Debug and troubleshoot issues as they arise
• Contribute to the development of the overall project roadmap and schedule

Requirements:

• 3-5 years Experience with game development using Godot
• Proficiency with GDScript programming and the Godot engine
• Strong problem-solving and debugging skills
• Ability to work well in a team environment
• Excellent communication skills
• A portfolio of game development work is a plus

• Responsible for creation and maintenance of website pages.
• Creating new WebPages based on all information provided by the stakeholder.
• Creating new pages within the CMS from a template, or by adding components to a page.
• Working on the existing website by setting up new pages and uploading content within the content management system (CMS).
• Uploading content (text, images carousels, videos, and animations etc) to the existing website.
• Adding Meta data and descriptions to website.
• Populating new pages with content.
• Maintenance of content on the websites, primarily through building, replacing, and uploading content in the CMS.
• Migrating content from existing media libraries into the new DAM -Digital Asset Management and tagging images.
• Adding metadata to the assets uploaded to the DAM.
• Replacing or editing content to keep up-to-date.
• Quality assuring content before upload e.g. checking file weight sizes, and file formats are correct.
• Focus on the quality and accuracy of the material displayed on the website.
• Ensuring all site content is appropriately tagged and searchable.
• Collaborating with stakeholder and approvers to ensure content is published on time and the pages meet the experience and best practice definitions for our site.
• Maintaining documentation and guidance on content processes and keep this up-to-date at all times.

Responsibilities:

• Experience in building scalable, responsive applications using server-side Angular 2+, HTML5, CSS3, Less/Sass, DOM, and related libraries.
• Familiarity with concepts related to data flow and component-driven architectures with practical experience based on Angular 2+.
• Experience using CSS grid, designing screens, layouts, UI/UX.
• Building responsive websites with scalability in mind.
• Knowledge of JavaScript packages, package managers, bundlers, and their use in building complex interactive experiences.
• Define user experience/ Style guides
• Experience leading development teams and architecting elegant solutions.
• Strong experience in defining and applying design standards, patterns, quality matrices depending on the solutions.
• Experienced in modern dev tools, processes, and methodologies like TDD, Unit Testing & Functional testing using Mocha, Chai, and selenium.
• Experience with accessibility-driven design and Section 508 Compliance.
• Responsibilities include implementing visual elements and their behaviors with user interactions.
• Lead a team to migrate an existing large-scale enterprise application to the Angular framework
• Utilize Angular, TypeScript, JavaScript, GraphQL, NgRx, HTML5, CSS Preprocessors (SASS), to develop dynamic and engaging applications, consistent across all browsers and platforms.
• A deep understanding of CSS pre-processing platforms, inclusive of SASS.
• Understanding of layout aesthetics
• Significant knowledge of visual aesthetic components and elements such as fonts, layout, color, graphics, etc.
• Work with an experienced set of teams and developers Writing clean, production-ready code, which will be integrated with the backend/APIs.
• Work with UI/UX designers to translate wireframes and comps into interactive HTML/CSS/JavaScript
• Work in a rapid development-to-production release environment of Java Web-based commercial applications.
• Participate in collaborative teams (Product Managers, Project Managers, System Architect, Technical Leads, QA Analysts, UX, and Developers) pursuing Agile practices, including Scrum.
•  Actively involved throughout the project lifecycle, oftentimes starting with rapid prototypes early in the design phase
• You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Requirements:

• 3+ years of experience with UI technologies - Angular, AngularJS, JavaScript, HTML5, CSS, Typescript, JSON
• Front end technologies: Angular.js (1.x), Angular (4-12), HTML5, CSS3, jQuery, Ajax, Bootstrap
• Excellent Javascript knowledge and programming experience with ES5/ES6
• Solid understanding and development experience in Angular
• Experience consuming REST APIs
• Experience with client-side architecture and design patterns
• Awareness of cross-browser compatibility issues and client-side performance considerations
• Solid understanding and extensive experience with version control tools like Node.JS, Git Bash, npm,  yarn, grunt, bower, less, webpack, Jenkins, JIRA, git, GitLab
• Exceptional problem solving and ability to work independently
• Exceptional learning skills

Cloud Support Associate - Gurugram

Regular working days - Sunday to Thursday

Shift Timing - 9 AM to 5 PM

The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.

Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.

Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.

If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.

Why MongoDB is a fantastic place to work and build your career

• Be a part of the company that’s reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

• Investigate customer’s technical issues to find solutions, discover and report bugs
• Technical troubleshooting, log and server analysis
• Customer support by cases or over the phone
• Gather feedback from customers and redirect it to sales, engineering, product and marketing teams

• A passion for solving customer problems
• Prior knowledge of AWS, or other public cloud
• General knowledge of OS (Linux, UNIX, Windows)
• A focus on customer service

• Foreign Language
• Previous Support Experience

To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

*MongoDB is an equal opportunity employer*

Responsibilities

• Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

• Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

• Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

• Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

• Understand the technical application of the Velocity suite of products and services

• Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

• Write it Down: identify and create documentation that Empower Others 

What do you need?

• 3+ years of relevant experience in Customer Success

• Have an understanding of web applications, REST APIs, DB Systems

• Experience with JavaScript, Ruby, Perl, or Python programming

• Prior knowledge of DBMS, SQL

• Past experience of using tools like Postman, Kibanna, 

• Strong analytical and problem solving skills.

• Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

• Team player with solid communication and presentation skills

• Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

• Cross-functional coordination of digital marketing programs.
• Ability to convey the power of the company platform, by defining customer lifecycle journeys and assets to facilitate program execution.
• Engage our customers in a human, meaningful, and value-driven manner. Define and execute customer lifecycle adoption and engagement programs in accordance with digital strategy and execution plan.
• Leverage engagement capabilities to reach thousands of customers based on targeted, segmented approaches.
• Monitor and report on metrics associated with program execution.
• Ability to leverage data and analytics to expand and optimize programs.
• Accountability for adoption, renewal, and churn improvement goals.

Requirements

• 4+ years of industry experience; 2+ years in a related domain. Experience in successful multi-channel enterprise SaaS digital engagement and adoption programs is a strong plus.
• Bachelor’s degree; advanced degree in a business, marketing or technical field preferred.
• Demonstrate being data-driven: continuously test, measure, and improve programs and tactics.
• Possess expertise in the use of various content types and engagement methods, such as video, chat, social media, mobile, email to execute digital programs.
• Knowledge of Google Analytics / Gainsight / Marketo / Optimizely / Pendo / Salesforce / Tableau, etc. to get the data and insights you need to successfully design, execute and monitor programs.
• Prior experience as a customer lifecycle marketer, growth product manager/marketer, product marketing manager, or digital customer success manager.
• Excellent communication - verbal and written.
• Display effective leadership skills, team collaboration, and executive presentation skills