Customer Care Executive

Criteria:

2–8+ years software development with 3+ years building systems with Laravel, PHP & MySql. Worked On Micro Service Architecture.

Technical Skills:

● Strong Laravel expertise (v9–12.x): service container, Eloquent ORM, middleware, events, queues, caching.

● Proficiency in PHP 8+, OOP, design patterns, and unit testing (PHPUnit).

● Expertise in MySQL: schema design, indexing, and query optimisation.

● Experience with caching/in-memory stores: Redis, Memcached.

● Hands-on with message queues (Redis queues, RabbitMQ, SQS, or equivalent).

● Familiar with Docker / containerised environments.

● Experience with AWS services: ECS, S3, RDS, API Gateway, Lambda, Cloudwatch, SES, etc.

● Ability to effectively use AI-powered tools (e.g., for code generation, refactoring, documentation, testing, and productivity improvements).

Soft Skills

● Clear and effective communication.

● Strong ownership and accountability.

● Ability to break down complex problems and provide accurate estimates.

● Openness to adopt new tools/technologies to improve team efficiency.

What we offer:

● An exceptional team: Our hiring bar is high, and your colleagues are talented, motivated self-starters.

● A learning environment: We are a learning organization and as a team we will help you grow and encourage you to learn and upgrade your skills.

● Outstanding compensation: top talent deserves top pay, and our salary, equity and benefits reflect this.

● Opportunities to grow: Encourages you to attend technical conferences and take company funded educational courses to advance your skills.

● An opportunity to be a key member of a well-capitalized leading brand in online real estate investing platform.

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from top engineering institutes (IITs, BITS, or equivalent Tier-1 colleges) are preferred

Job Description: We are looking for a talented UI/UX Designer with experience in building SaaS

products to join our dynamic team. This role is perfect for a creative individual who thrives in a

fast-paced environment and is passionate about delivering exceptional user experiences from

concept to launch.

Roles and Responsibilities:

1. UI/UX Design for SaaS Products:

● Collaborate with product managers, engineers, and stakeholders to understand project

requirements and user needs.

● Design intuitive and engaging user interfaces for our SaaS products, ensuring a

seamless user experience across web and mobile platforms.

● Apply design thinking and user-centered design principles to create innovative solutions

that solve user problems and drive business objectives.

● Utilize industry-standard UI/UX tools and technologies to design mockups, prototypes,

and user flows.

2. Product Development Process:

● Understand the product development lifecycle and actively contribute to the entire

process, from ideation to launch.

● Work on products from 0 to 1, contributing to brainstorming sessions, concept

development, and iterative design improvements.

● Collaborate closely with cross-functional teams to iterate on designs based on user

feedback, technical constraints, and business requirements.

3. Creativity and Design Principles:

● Demonstrate a strong sense of creativity and innovation in designing user interfaces

that are visually appealing, functional, and easy to use.

● Apply design principles such as typography, color theory, and visual hierarchy to create

cohesive and aesthetically pleasing designs.

4. UI/UX Tools:

● Utilize the latest UI/UX tools and technologies to streamline the design process and

create high-fidelity prototypes, including but not limited to Sketch, Adobe XD, Figma, or

InVision.

5. Communication and Collaboration:

● Communicate design ideas, concepts, and rationale effectively to stakeholders and

team members through sketches, wireframes, prototypes, and presentations.

● Collaborate closely with developers to ensure design feasibility and implementation

fidelity throughout the development process.

6. Information Architecture:

● Define the information architecture and navigation structure of our SaaS products to

optimize usability and findability of content.

7. Wireframing and Prototyping:

● Create wireframes, mockups, and interactive prototypes to visualize design concepts

and validate user flows and interactions.

8. Interaction Design:

● Design intuitive and responsive interactions that enhance user engagement and

facilitate task completion.

9. Empathy Maps and UX Research:

● Develop empathy maps and conduct user research to gain insights into user behaviors,

needs, and pain points.

● Utilize UX research findings to inform design decisions and iterate on designs based on

user feedback.

Qualifications:

● Bachelor's degree in design, human-computer interaction, or related field; equivalent work

experience may be considered.

● Proven experience as a UI/UX Designer, preferably with a focus on SaaS products.

● Strong portfolio showcasing a range of UI/UX design projects and processes, including

wireframes, prototypes, and finished designs.

● Proficiency in UI/UX design tools such as Sketch, Adobe XD, Figma, or InVision.

● Excellent communication, collaboration, and problem-solving skills.

● Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with tightdeadline

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

Job Location

Bengaluru, India

Job Type

Contractual Position with Potential for Full-Time Employment Based on Performance Review

Experience Required

4 years of experience in Java & Technologies

Company Description

Welcome to Unitalks Technologies! We are a managed services provider that helps our clients hire top-quality talent. We are hiring for one of our clients in Bengaluru, more details will be provided about the company and culture later in the process.

Role Description

This is a contract role for a Senior Java Software Engineer. As a Senior Java Software Engineer, you will be responsible for designing and developing software solutions, building and maintaining Microservices architectures, and programming using Spring Boot. This role is based in Bengaluru and is an on-site position.

Qualifications

• Software Development and Programming skills
• Experience with Microservices and the Spring Boot
• Proficiency in Java, SQL and UNIX
• Good in deployment on different platforms like AWS, Azure, etc.
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Bachelor's or Master's degree in Computer Science or a related field
• Experience with Agile methodologies and CI/CD pipelines
• Knowledge of cloud platforms and containerization technologies is a plus

                                         Copywriter

Job Description:

We are seeking a talented and experienced Copywriter to join our vibrant and creative team at our Advertisement agency. As an experienced Copywriter, you will play a pivotal role in developing compelling and persuasive content for a wide range of marketing and advertising campaigns. You will collaborate closely with our clients, designers, and creative team members to deliver engaging copy that effectively communicates the client's message and resonates with the target audience.

Responsibilities:

•        Develop creative and engaging copy for various advertising and marketing campaigns, including print, digital, social media, and other promotional materials.

•        Collaborate with clients, account managers, and creative team members to understand project requirements, target audience, and marketing objectives.

•        Conduct in-depth research to gather relevant information and insights on products, services, and target markets.

•        Craft clear, concise, and persuasive copy that aligns with the brand voice and effectively communicates the desired message.

•        Ensure that all copy is grammatically correct, adheres to brand guidelines, and complies with industry standards.

•        Review and edit existing copy to improve clarity, readability, and effectiveness.

•        Stay up-to-date with industry trends, emerging technologies, and best practices in copywriting and advertising.

•        Collaborate with designers and art directors to develop creative concepts and ensure the integration of copy and design elements.

•        Present and pitch creative concepts and copy to clients, incorporating feedback and revisions as necessary.

•        Work on multiple projects simultaneously, meeting deadlines and managing time effectively.

Requirements:

•        Proven experience as a Copywriter in an advertising agency or similar environment.

•        Strong portfolio showcasing a range of successful marketing and advertising campaigns.

•        Excellent command of the English language, including exceptional writing, editing, and proofreading skills.

•        Proficiency in adapting writing style and tone to different target audiences and communication channels.

•        In-depth understanding of advertising principles, marketing strategies, and brand positioning.

•        Ability to conduct thorough research on various topics and industries.

•        Familiarity with SEO principles and best practices to optimize copy for search engines.

•        Proficiency in using industry-standard software and tools for copywriting and content creation.

•        Strong interpersonal skills with the ability to collaborate effectively with clients and creative team members.

•        Ability to work under pressure, meet tight deadlines, and manage multiple projects simultaneously.

Preferred Qualifications:

•        Bachelor's degree in Advertising, Marketing, Journalism, English, or a related field.

•        Experience in writing for diverse industries and sectors.

•        Knowledge of social media platforms and their respective advertising formats.

•        Familiarity with data-driven marketing and A/B testing methodologies.

Role

As an iOS developer, primarily revolves around designing, developing, and maintaining

mobile applications for devices running Apple's iOS operating system, such as iPhones,

iPads, and iPod touches. you must be proficient in coding in Objective-C and Swift and

familiar with Cocoa Touch and other core technologies. The main tasks include developing

user interfaces and coding for functionalities.

Experience

 Should have 5+ years of hands-on experience in iOS development. Strong experience

in Objective C and Swift.

 Working knowledge of the general mobile orientation, architecture, trends, and

emerging technologies.

 Solid understanding of the full mobile application development life cycle.

 Must have good analytical, debugging, and problem-solving skills.

 Self-starter having the ability to independently acquire the knowledge required in

succeeding his job.

 Good communication skills. Should be able to discuss requirement for stake holders

like, Product Owner and other Business stakeholders.

 Proficient with Swift 4 above.

 Strong understanding of MVVM Architecture and should be able to demonstrate

working experience.

 Strong knowledge of Design patterns.

 Strong with Auto layout and Storyboard for proficient user interface creation.

 Experience with iOS frameworks such as Core Data, Core Animation, Core Graphics

and Core Text.

 Experience with Online/Offline storage, threading, and performance tuning.

 Familiarity with RESTful APIs to connect iOS applications to back-end services.

 Knowledge of UX standards.

 Should have experience with Unit Testing - XCunit and UITesting- XCUI.

 Understanding of Apples design principles and interface guidelines.

 Review code, follow best practices for coding guidelines.

 Proficient with writing reusable code.

 Familiarity with cloud message APIs and push notifications, social media integration,

and integration of analytics

 Knack for benchmarking and optimization  Proficient understanding of code versioning tools (Git, Swift Package Manager,

Cocoa Pods)

 Familiarity with continuous integration

 Knowledge of Appstore Deployment process/norms

 Good knowledge of Certificate and Profile creations

 Good knowledge of distribution builds for testing over TestFlight or similar

distribution tools

ESPORTS PROJECT MANAGER

Tesseract Esports is seeking a talented, enthusiastic and highly organized Esports Project Manager to join our team. As a successful hire for this role, you should be a strong communicator, have a passion for planning and organizing and enjoy working inside a flexible team-oriented environment. You should be well versed in project management styles, methodologies and processes. Tenacity, self-direction and follow-up skills are a must as well as the ability to anticipate issues and find effective solutions.

As a Esports Project Manager, you will lead and take part in developing, implementing, executing and reporting on different esports initiatives and projects. You will work closely with internal cross functional teams like league operations, production, creative, marketing as well as external partners, clients and vendors to ensure success of all our projects and programs.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Responsibilities & Duties

• Define project objectives, schedules, resource requirements, budget, and deliverables for different projects and programs in support of business goals.
• Lead and execute all tactical project management aspects of different esports programs and projects to expand our brand and viewership goals.
• Be responsible for creation and distribution of complete project plans, related documentation, and reporting requirements to all project stakeholders, internal teams and client personnel.
• Deliver and develop status frequency, and deliver progress reports, proposals, and requirements documentation, along with risks, contingency plans, and roadblocks to project stakeholders and leadership.
• Manage project expectations, timelines, milestones and deliverables.
• Conduct post mortems and create recommendation reports based on detailed project analysis.
• Provide regular insights and updates on the regional market development and eco-system, team/player sentiment, business opportunities and other relevant key data
• Develop best practices and tools for project execution and management.
• Act as key contact between internal departments and regional teams for successful execution of the project and meeting all deliverable timelines.
• Act as the primary contact for day to day information and updates for partners and client personnel.
• Control, coordinate and follow-up on recurrent tasks, assignments and deliverables of various internal departments working on the project.
• Track and analyze measurable criteria and KPIs to evaluate progress towards project objectives and develop business review and improvement reports.
• Assist different departmental leads to execute all program/project operations and marketing efforts (supervising and ensuring projects are moving forward in accordance with plans).

Qualifications (Required)

• Bachelor’s degree or relevant experience (project management, business management, event management marketing, sports industries, marketing, communications).
• 2 + years of relevant working experience in esports, gaming, entertainment or traditional sports programs.
• Have a deep comprehension of the various components that make up an esports program and be conversationally adept in them including broadcast production, player and team management, brand management, event management, content development, competitive structure and rulesets.
• Experience in organizing esports and/or digital content planning, productions and broadcast/distribution to drive viewership.
• Strong project management skills with ability to drive planning, schedules, budgeting, resource management, collaboration and status reporting.
• Passionate about gaming and esports, having a strong understanding of both gaming and cultural nuances in South and Southeast Asia.
• Knowledge of different project management methodologies like Waterfall, Agile, Scrum etc.
• Strong written, verbal and interpersonal communication skills.
• Proven ability to create, organize, prioritize, and execute tasks in a high-pressure environment.
• Demonstrate ability to keep a project team focused and on track in a fast-paced environment.
• Developed documentation skills showcasing ability to organize information in a clear and concise manner for varying audiences.
• A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
• Excellent presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
• Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.

Qualifications (Preferred)

• Experience working as a project manager in the esports industry.
• Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
• Demonstrable track record of defining strategies in esports, entertainment or traditional sports industries.