Customer Care Executive

MERN STACK DEVELOPER

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Debt Recovery, we drive Collection Efficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments.

We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City; and our Development Center is located out of Gurugram, India.

ORGANIZATION’S GROWTH PLAN

Datacultr’s vision is to enable convenient financing opportunities for consumers, entrepreneurs and small merchants, helping them combat the Socio-economic problems this segment faces due to restricted access to financing.

We are on a mission to enable 35 million unbanked & under-served people, access financial services by the end of 2026.

Position Overview

We are looking for a talented and enthusiastic MERN Stack Developer to join our development team. As a MERN developer, you will be responsible for building and maintaining full-stack web applications using MongoDB, Express.js, React.js, and Node.js.

Core Responsibilities

• Develop, test, and maintain full-stack web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• Design and implement robust, scalable, and secure RESTful APIs and backend services.
• Collaborate with UI/UX designers to build responsive, intuitive, and user-friendly web interfaces.
• Optimize applications for performance, speed, and scalability.
• Write clean, well-documented, and maintainable code following best practices.
• Participate in code reviews, team discussions, and agile ceremonies to ensure high-quality software delivery.
• Bonus skills: Familiarity with TypeScript, Docker, and CI/CD pipelines is a strong plus.
• Experience with cloud platforms such as AWS will be considered an added advantage.

Key Requirements

• 1 – 2.5 years of hands-on experience in full-stack development using the MERN stack.
• Proficiency in React.js, Node.js, Express.js, and experience with both PostgreSQL and MongoDB.
• Strong foundation in JavaScript, along with HTML5 and CSS3.
• ·Experience integrating and working with REST APIs and third-party APIs.
• ·Familiarity with Git and collaborative version control workflows.
• ·Solid problem-solving, debugging, and analytical skills.
• · Experience working in an Agile/Scrum development environment.

What We Offer

•  Opportunity to shape the future of unsecured lending in emerging markets
•  Competitive compensation package
•  Professional development and growth opportunities
• Collaborative, innovation-focused work environment
• Comprehensive health and wellness benefits

Location & Work Model

• Immediate joining possible 
• Work From Office only
• Based in Gurugram, Sector 65

Thrillophilia’s journey is rooted in a passion for travel, exploration, and adventure. It began back in 2011 when the global market was still too young for online travel transactions. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.

Thrillophilia grows on a strong foundation of innovative travel technology, great on-ground presence & support, and hand-curated local experiences to bring our 84 million travelers the most delightful holiday experience every year. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled tenfold over the past three years.

Role Overview:

As the Assistant HR Manager at Thrillophilia, you will play a critical role in building and maintaining our exceptional team. Your primary focus will be on recruitment, ensuring we attract, onboard, and retain top talent who share our passion for travel and adventure. In addition to recruitment, you will also be responsible for various HR operational tasks, contributing to a positive and efficient work environment.

Responsibilities:

• Recruitment and Talent Acquisition

- Lead end-to-end recruitment processes, including job posting, candidate sourcing, screening, interviewing, and selection.

- Develop and maintain relationships with external recruitment agencies and platforms to ensure a continuous pipeline of top talent.

- Collaborate with department heads to understand staffing needs and align recruitment efforts with business goals.

- Enhance and maintain the employer brand, ensuring Thrillophilia is an attractive destination for prospective employees.

2. Onboarding and Orientation

- Design and implement effective onboarding programs to ensure new hires acclimate smoothly to the company culture and workflows.

- Coordinate orientations, including paperwork, introductions, and training to help new employees settle into their roles.

3. HR Operations:

- Manage and maintain employee records, ensuring accuracy and confidentiality.

- Assist in the development and implementation of HR policies and procedures, ensuring compliance with local employment laws.

- Handle employee queries and concerns, providing guidance and resolution in line with company policies.

- Administer employee benefits and leave policies, including leave tracking and coordination.

4. Employee Engagement

- Support initiatives that foster employee engagement, satisfaction, and retention.

- Coordinate team-building activities and events that contribute to a positive work culture.

5. Exit Management:

- Oversee the exit process, conducting exit interviews, and identifying trends and areas for improvement.

Requirements:

- Bachelor's degree in Human Resources Management or a related field. Master's degree or HR certification is a plus.

- Minimum of 3 years of experience in HR roles, with a strong emphasis on recruitment.

- Proven track record of successfully recruiting and retaining talent.

- Sound knowledge of HR best practices, employment laws, and regulations.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in HR software and tools.

- A passion for creating a positive and engaging workplace culture.

Preferred:

- Familiarity with HR practices in a startup or fast-paced environment.

Join us in our journey to create memorable travel experiences for millions of adventurers. As the HR Manager, you will be instrumental in shaping our team and culture, ensuring Thrillophilia remains a great place to work and grow.

- Identify and prospect potential clients in target industries and markets.

- Conduct extensive market research to identify opportunities for business expansion.

- Build a robust sales pipeline through proactive lead generation and networking. - Develop and maintain a database of prospective clients.

- Build and nurture long-term relationships with clients.

- Conduct regular client meetings to provide updates, gather feedback, and identify new opportunities.

- Collaborate with the content team to ensure client satisfaction and retention.

- Prepare compelling proposals and presentations tailored to client requirements. - Collaborate with strategists to develop innovative and effective solutions.

- Negotiate contracts, pricing, and terms of agreements with clients.

- Provide insights and recommendations for business growth.

- Analysing gaps and developing policies with the core team.

Job Responsibilities

· International Freight agents are responsible for matching authorized and reliable transportation carriers to the shippers and coordinating all of the shipping needs for many companies.

· Maintain current clients, generate leads and attract new prospects and develop a sales pipeline.

· Acquire new business through prospecting, cold calling etc. Contract with freight shipping carriers and negotiate the best rates and services for our customers.

Skills Required :

· Excellent Communication skills.

· Demonstrated ability to meet sales targets.

· Good understanding of the Freight Industry.

· Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.

· Proficient negotiating skills.

· Excellent problem-solving abilities.

NOTE: Minimum 6 months of experience in freight brokerage is MANDATORY.

Location: Mohali , Delhi, Dehradun, Gurugram

• Expertise in developing applications on the Microsoft .NET framework.
• C#, ASP.NET MVC, .NET Core, SQL Server, Azure API, ReactJS
• Hands-on experience in .NET Core MVC, Angular/React and SQL Server, Azure
• Experience in writing NUnit test cases and GitHub
• Nice to Have Knowledge on Azure DevOps and Azure API
• Need to have Hands-on development experience

• Setting up the brand bible for various products and audiences
• Making sure that the brand is consistent across various platforms
• Setting up brand guidelines to be followed for communication, social media, merchandise, product and other assets of the company
• Plan, lead and execute the projects required to boost our brand presence
• Collaborate with Creative Team, Growth Team & others for execution of projects
• Partner with creative agencies, research and media partners to create integrated marketing plans
• Taking up initiatives to position our brand
• Strategize, develop and execute marketing interventions at FamPay
• Develop accurate projects priorities, schedules and execution of Mass marketing campaigns.

• 4 - 7 years total experience
• Worked with a B2C tech startup in Brand strategy, including the setting of style guides, brand guidelines, brand vision and value proposition for short as well as long term
• Extremely empathetic towards understanding of the user groups: Teenagers and their parents
• Should be excited about building a brand for teenagers
• Up to date with recent trends and social media
• Good understanding of business dynamics in India
• Proactive personality and self-driven
• Takes ownership and has whatever it takes attitude
• Excited to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Enthusiastic about early stage start-ups

• Bachelors/Masters in Computer Science or related field
• 7+ years previous release and/or project management experience
• Solid understanding of release and project management principles
• Strong experience with software development processes and agile methodologies
• Experience using bug tracking and management system (JIRA, Bugzilla, Testrail…) to track and build release dashboards 
• Experience with Jira Query Language (JQL) and JIRA Portfolio is a definite plus
• Demonstrated ability to manage and coordinate multi-functional work teams toward completion
• Demonstrated effective leadership and analytical skills
• Advanced written and verbal communication skills a must
• Experience in Data Storage, SaaS, Virtualization, Cloud, and Enterprise Equipment Deployment
• Demonstrated ability to successfully influence stakeholders and lead cross functional teams across geographies and business units
• Experienced in navigating variety of complex, cross-functional activities and lead all aspects of release delivery.
• Ability to engage with Business users and understand their needs.
• Broad knowledge of SaaS, distributed systems, virtualization, storage products, cloud, infrastructure software, databases, interface driven solutions is a definite plus
• General PC knowledge including GSuite, Microsoft Office and expert knowledge of Excel

Senior IOS Developer: Vacancy – 1 Position Requirement – Immediate Joiner Position Summary - 3+ year of experience (C#, swift technologies) 

Job Description 

We are looking for a Swift developer responsible for the development and maintenance of applications aimed towards iOS and OS X, including mobile phones, tablets, and full-fledged computers. Primary focus will be the development of such applications and their integration with back-end services. Candidate will be working alongside with other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. 

Responsibilities 

Design and build applications for iOS and OS X Ensure the performance, quality, and responsiveness of applications Collaborate with a team to define, design, and ship new features Identify and correct bottlenecks and fix bugs Help maintain code quality, organization and automatization 

Skills Proficient in Objective C , Swift and IOS SDK, with a good knowledge of its ecosystems Solid understanding of object-oriented programming Experience with Cocoa APIs on OS X Good knowledge of performance limits and characteristics Knowledge of memory management and multi-threading Experience with embedded databases and other system data stores Familiarity with Restful APIs to connect to back-end services Good sense of UI design and a user-oriented focus Implementation of automated testing platforms and unit tests Knack for benchmarking and optimization Understanding of Apple’s design principles and interface guidelines Proficient understanding of code versioning tools (e.g. Git, Mercurial or SVN) Familiarity with continuous integration Education: Graduate Or Above 

Experience: 3-5 years of relevant experience 

Location: Mumbai Central 

Shift Timings - Day Shift of 09:30am to 06:30pm