Title: CSE/TSE - Customer Support Executive/Technical Support Executive
Location: Jaipur
Experience: Fresher/Experience
Notice period: Immediate
Domain: BPO
Work Model: Work from Office
Age Limit: 18 Years to 36 Years
Job Roles & Responsibilities:
To escalate the queries of the client via Call, Phone Chat, Mail.
Resolve the customer issue for International Client.
To provide the best resolution to the Client.
Maintain a better relationship with the Client.
Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.
Job Requirements:
Qualification: 12th pass/ Graduate/ Post Graduate.
Good Communication Skills (Verbal & Written) - Most Important.
Basic Computer Knowledge.
Flexible (24/7) environment (rotational shifts).
Working hours: 9.5 hours.
5.5 Days Working.
Salary Range:
Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)
Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)
Benefits:
10k Relocation Bonus + 14 Days Hotel Accommodation.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
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Key Responsibilities
- Craft and execute digital marketing strategies across channels like SEO, PPC, email, social media, content, and paid media—aligned with business objectives.
- Analyze and optimize campaign performance using metrics-driven insights via tools like Google Analytics, adjusting approaches to maximize ROI.
- Manage cross-channel campaigns, coordinating with content creators, designers, and external agencies to ensure cohesive execution.
- Allocate and oversee budgets for campaigns, ensuring efficient use of resources to meet performance targets.
- Conduct market research, audience profiling, and competitive analysis to uncover new opportunities and inform messaging.
- Stay current with emerging trends, tools, and technologies in digital marketing to maintain innovative initiatives.
- Report insights to stakeholders—highlighting performance, identifying bottlenecks, and proposing strategic optimizations.
Qualifications & Skills
- Education: Bachelor’s degree in Marketing, Business, Communications, or related field. Certifications in digital marketing, SEO, SEM, or analytics are a plus.
- Experience: Typically 3–5+ years in digital marketing, with proven success in strategic campaign management.
- Technical Know‑How: Familiarity with SEO, SEM, PPC, CMS, email marketing tools; basic comfort with HTML/CSS or design tools is beneficial.
- Communication & Collaboration: Exceptional verbal and written skills, adept at aligning with external partners.
- Project Management: Strong organization, multitasking, and ability to deliver on deadlines across multiple campaigns.
Interested candidate can apply linkedin.com/in/preeti-bisht-1633b1263/
Palo Alto TAC Engineer
Department: Technical Assistance Center (TAC)
Location: Bangalore
Job Type: Full-Time
Company Name
Inflow Technologies
Company Website
https://inflowtechnologies.com/
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location: Bangalore
Mode of Working: Work Form Office
Days of Working: 5 Days a week
Responsibilities
About the Role:
We are looking for an experienced and technically skilled TAC (L1+) to join our Palo Alto Networks support team.
Key Responsibilities:
- Advanced Troubleshooting & Escalations:
- Handle and lead resolution of highly complex L1+ support cases across Palo Alto Networks technologies (e.g., NGFW, Panorama, GlobalProtect, Prisma, Cortex).
- Technical Leadership:
- Act as a go-to expert for L1/L2 engineers, providing technical mentorship, guidance, and support.
- Collaboration:
- Work closely with Engineering, QA, and Product Management teams to drive product improvements and bug fixes based on customer feedback and recurring issues.
- Root Cause Analysis (RCA):
- Conduct thorough analysis of recurring issues and drive permanent corrective actions.
- Customer Communication:
- Interface directly with enterprise customers, ensuring timely and accurate communication throughout the support lifecycle, especially for high-severity incidents.
- Knowledge Sharing:
- Create and maintain detailed technical documentation, knowledge base articles, and troubleshooting guides.
- Incident Management:
- Assist in managing P1/P2 incidents and ensure proper escalation paths and resolution workflows are followed.
- Training & Development:
- Deliver internal training sessions for TAC team members and contribute to skills development programs.
Interview process
2 Rounds - 1st is Virtual (1 round can be face-to-face)
Skills:
Required Skills & Qualifications:
- 4+ years in a technical support or network/security engineering role.
- Expert-level knowledge of Palo Alto Networks products and technologies.
- Deep understanding of networking concepts (TCP/IP, BGP, OSPF, NAT, VPNs, DNS).
- Experience with security concepts (firewalls, IDS/IPS, threat prevention, SSL decryption).
- Familiarity with tools such as CLI, packet capture analysis (Wireshark), syslog, and debug commands.
- Strong communication and customer-facing skills.
Preferred Skills and Certifications:
- Palo Alto Networks certifications such as PCNSE or PCCSE.
- Experience with cloud security (AWS, Azure, GCP) and Prisma Access or Prisma Cloud.
- Hands-on experience with automation/scripting (Python, REST APIs, Ansible) is a plus.
- ITIL or similar framework experience is beneficial.
Any other additional information
Commitment Clause of 3 Years
Amazon Web Services (AWS)• Hands-on experience in tasks automation experience via scripting
• Hands-on experience in implementing auto-scaling, ELBs, Lamdba functions, and other auto-scaling technologies
• Experience in vulnerability management and security.
• Ability to proactively and effectively communicate and influence stakeholders
• Experience in virtual, cross-functional teamwork
• Strong customer and service management focus and mindset
• Solid and technical hands-on experience with administrating public and private cloud systems (compute, storage, networks, security, hardware, software, etc)
• AWS Associate, Professional or Specialist certification
Job description
· Fixing Appointments for Sales Represents across locations/States
· Achieve monthly quotas
· Source new sales opportunities through inbound lead follow-up and outbound cold calls
· Doing DRs (Deal Registrations) across the vendor/OEM Platforms
· Managing the complete Training & Educational Competencies based on the Training calendar, assigning & Co-ordinating with Sales , Pre-Sales , Technical and OEM Teams
· Route qualified opportunities to the appropriate sales executives for further development and closure
· Receiving, delegating & preparation of the daily reports on the leads generated across various channels like Website , India Mart & Just Dial etc..
· Understand customer needs and requirements
· Research accounts, identify key players and generate interest
· Maintain and expand your database of prospects
· Team with field Sales executives to build pipeline and close deals.
Desired Skills and Experience:
· Proven inside sales experience
· Track record of over-achieving quota
· Strong phone presence and experience dialing dozens of calls per day
· Experience working with any CRM
· Excellent verbal and written communications skills
· Strong listening and convincing skills
· Ability to multi-task, prioritize and manage time effectively
Role: Technical Consultant
Industry Type: IT Services & Consulting
Department: Consulting
Employment Type: Full Time, Permanent
Education
UG: Any Graduate
PG: Any Postgraduate
- Strategizing & executing to improve Key Retention Metrics i.e Repeat Rate, % of Repeat Revenue, Revenue Per Customer, etc.
- Analyzing Regular Customer Cohort Performance, both on a product & company level.
- Developing the product subscription business on the website.
- Build retention marketing campaigns based on customer segmentation.
- Drive User Engagement in Lower Funnels using user engagement platforms
- Build the Customer Loyalty Programme for the brand.
- Creating Email & Marketing Strategy to increase repeat rate & overall basket size.
- Profiling Key Customer Groups Regularly
- Conducting Survey & Research to better understand Repeat Customer Behaviour & Habits
- Analyze and track performance - activation, engagement, retention and churn data analyzing experience is required.
NodeJS (Node.js)
MongoDB
Express
Go Programming (Golang)
Ruby on Rails (ROR)
Ruby
Python
JavaJob Description:
- Bachelor's or Master's degree in Computer Science.
- Proven experience in leading a team of backend engineers
- Strong organizational and project management skills.
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
- Familiarity with Android development - kotlin, RX-java, design pattern.
- Proficiency with server-side languages such as Spring boot, Hibernate.
- Familiarity with database technology such as MySQL and MongoDB.
- Familiarity with cloud platforms(GCP).
- Experience with Agile/Scrum methodologies
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
Flutter
iOS App DevelopmentResponsibilities:
· Develop and maintain mobile applications using Flutter framework
· Work with UI/UX designers to implement engaging and intuitive user interfaces
· Collaborate with back-end developers to integrate with RESTful APIs and other services
· Participate in code reviews and provide constructive feedback to improve code quality
· Stay up-to-date with emerging trends and technologies in mobile app development
· Participate in Agile development process, including sprint planning, daily stand-ups, and retrospectives
· Debug and troubleshoot issues reported by end-users
· Contribute to the development of project plans, timelines, and budgets
· Communicate effectively with team members and project stakeholders
Requirements:
· Bachelor's degree in Computer Science or related field
· Strong experience with Flutter framework and Dart programming language
· Experience with mobile app development for both iOS and Android platforms
· Strong understanding of software design patterns and architectural principles
· Strong debugging and troubleshooting skills
· Experience with Agile development methodologies
NodeJS (Node.js)
Javascript
React.js
HTML/CSSCompany Description:
At Bungee Tech, we help retailers and brands meet customers everywhere and, on every occasion, they are in. We believe that accurate, high-quality data matched with compelling market insights empowers retailers and brands to keep their customers in the center of all innovation and value they are delivering.
We provide a clear and complete omnichannel picture of their competitive landscape to retailers and brands. We collect billions of data points every day and multiple times in a day from publicly sources. Using high-quality extraction, we uncover detailed information on products or services, which we automatically match, and then proactively track for price, promotion, and availability. Plus, anything we do not match helps to identify a new assortment opportunity.
Empowered with this unrivalled intelligence, we unlock compelling analytics and insights that once blended with verified partner data from trusted sources such as Nielsen, paints a complete, consolidated picture of the competitive landscape.
We’re looking for a Sr. Full Stack Developer who will take a key role on our team. Our
Full Stack developer must have knowledge in all stages of software development.
You’ll be working alongside other engineers and developers, collaborating on the
various layers of the infrastructure for our SAAS platforms.
Responsibilities:
• Design, implement, maintain & support data intensive analytics based backend services using node.js, javascript
• Design, implement, maintain & support UI components using React.js, Html, CSS, Javascript
• Design, implement, maintain & support data persistence stores that back the backend services using both NoSql & Sql based databases
• Work with graphic designers and convert designs to visual elements.
• Maintain quality, performance and ensure responsiveness of applications.
• Understand and implement security and data protection.
• Focus on Engineering and Operation excellence
• Mentor fellow engineers to get projects executed
Qualifications:
• 5+ years of experience in building horizontally scalable backend services & responsive UI on the cloud
• 5+ years of experience building backend services using Node.js and persistence stores like DynamoDB(NoSQL), AuroraDB(RDBMS/SQL), Elastic Search & S3.
• 5+ years of experience building responsive UI using react.js, angular.js, html, CSS, javascript
• Strong in problem solving, dealing with ambiguity, coding, DS, algorithm
• Strong in Architecting SaaS systems on the cloud with focus on OE, Reliability, Availability, Security, Performance and Cost optimization
• Strong in writing modular, maintainable code using the right design patterns
• Experience with AWS and other cloud technologies.
BENEFITS:
At Bungee, you can work from anywhere in India. We offer flexibility in schedules, reimbursments for home office expenses, a top notch health plan that covers you and your family, retirement benefit and generous paid time off.
Annual Salary: Cash Compensation + Employee Stock Options.
Location : Bangalore
Experience : 3-8 + yrs of relevant experience in handling social boards like Facebook, Twitter, Instagram, etc.
Managing presence of all the south (Kannada, Tamil, Telugu, Malayalam and Marathi properties on social media
Implementing websites social media strategy
Tracking social media conversations about the brand
Tracking social trends for potential viral content
Tracking competition on platforms
Collaborate with Product Development team.
Monitoring trends in social media tools, trends and applications
Implementing insights gained from social media monitoring.
Should be comfortable in handling a small team.
Responsible for copy and Video editing of news stories that go up on the websites.
Should have excellent command over Hindi and English
Excellent overall writing skills in a number of different styles/tones Impeccable spelling and grammar.
A deep understanding of customers and what motivates them online.Great research, organizational, and learning skills.
Researching markets and industries to compare and create content that is innovative and original.
Consistently brainstorming and collaborating with team for new ideas and strategies.
Coordinate with marketing and design teams to illustrate articles
Familiarity with keyword placement and other S E O best practices
High comprehension of software like Microsoft Word and Google Docs
Paraphrase or write content from scratch depending on specific instructions provided in the work order Revises, edits, or updates instructions, information, and frequently asked questions as necessary.
Content Writers Work
Core website copy
Social media posts
Content for banners
Product descriptions
Company bios
Landing Pages
Blogs and news articles
Case studies, whitepapers, and e books
Excellent knowledge of handling social boards like Facebook, Twitter, Instagram, etc.
Understanding of SEO and web traffic metrics
Experience required: Candidates with 3-8 + yrs of relevant experience in similar newsroom role will be preferred.
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Full Stack Developer - Averlon