Title: CSE/TSE - Customer Support Executive/Technical Support Executive
Location: Jaipur
Experience: Fresher/Experience
Notice period: Immediate
Domain: BPO
Work Model: Work from Office
Age Limit: 18 Years to 36 Years
Job Roles & Responsibilities:
To escalate the queries of the client via Call, Phone Chat, Mail.
Resolve the customer issue for International Client.
To provide the best resolution to the Client.
Maintain a better relationship with the Client.
Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.
Job Requirements:
Qualification: 12th pass/ Graduate/ Post Graduate.
Good Communication Skills (Verbal & Written) - Most Important.
Basic Computer Knowledge.
Flexible (24/7) environment (rotational shifts).
Working hours: 9.5 hours.
5.5 Days Working.
Salary Range:
Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)
Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)
Benefits:
10k Relocation Bonus + 14 Days Hotel Accommodation.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Career Forge
About
CareerForge Comprehensive Talent Solutions Private Limited is a company duly registered under the Companies Act, 2013. It is founded by alumni of IIM, AIMA & AMU. The company envisions to serve corporate clients by providing effective and efficient training, recruiting and consulting solutions and services.
The primary pursuit of the company is to assist the clients develop the competencies of existing workforce, acquire the desired talent from the market, and receive cost-effective time-bound high quality consulting solutions to varying business processes in technical as well as operational arena such as process audits, re-engineering, compliances.
CareerForge firmly believes in fostering strategic partnerships and alliances with specialized agencies/experts as and when required on mutual benefiting and transparent terms.
In training realms, we offer a comprehensive range of services beginning with need assessment till evaluation. We also offer some popular personality assessment services too.
In recruiting, we provide permanent as well as contractual hiring solutions. We cover fresher till CXO level hiring needs of clients across the sectors. We emphasize the best match-makings in order to reduce attritions due to such reasons to bare minimum. This way, we strive to minimize the costs in terms of money, efforts and time of our clientele.
In consulting domain, we specialize in HR sub-functions including payroll, BGV, SOPs, Process Audits, Re-
Candid answers by the company
Human Resources Services
Company social profiles
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Job Title: Assistant Coordinator & CRM Executive
Location: Faridabad
Department: Operations / Customer Relations
Reports To: Director/MD
Job Overview:
We are seeking a dynamic and detail-oriented Assistant Coordinator & CRM Executive to join our team. The ideal candidate will be responsible for supporting day-to-day operational activities, ensuring smooth internal coordination, and managing customer interactions through our CRM system. This role requires strong communication skills, multitasking abilities, and a customer-first mindset.
Key Responsibilities:
Assistant Coordination:
Assist in organizing and coordinating daily operations, meetings, and schedules.
Liaise with different departments to ensure smooth workflow and timely task completion.
Prepare reports, presentations, and other documentation as required.
Follow up on project timelines, task completion, and departmental coordination.
Maintain proper filing, documentation, and tracking of internal communications.
Manage and maintain the company’s CRM database with up-to-date client information.
Handle incoming customer queries, issues, and feedback via calls, emails, and CRM tools.
Track customer interactions and ensure timely follow-up and resolution.
Generate CRM reports and assist in analyzing customer trends and insights.
Support marketing and sales campaigns through CRM-based communications.
Ensure data accuracy and assist in CRM automation processes.
Key Skills Required:
Strong written and verbal communication skills (English & Hindi preferred).
Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) preferred.
Proficient in MS Office (Word, Excel, PowerPoint).
Excellent organizational and coordination skills.
Ability to multitask and prioritize effectively.
Attention to detail and a proactive problem-solving approach.
Educational Qualification:
Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience:
1–3 years of experience in a similar role (Assistant, Coordinator, CRM Executive, or Admin Support).
Work Environment:
6-day working
Office-based role with coordination across departments and client-facing responsibilities.
Note: Please do not apply if you are currently working in an E-Commerce company.
Note: We are specifically looking for candidates who are currently employed at a B2C tech product company.
No.Of Positions : 8
Mandatory
Strong B2C Product Marketing Profile
Mandatory (Experience 1): Must have 2+ YOE in product marketing for digital products
Mandatory (Experience 2): Must have direct experience in pre-launch and post-launch marketing, including user research, positioning, GTM planning etc
Mandatory ((Experience 3): Experience launching or scaling a mobile app, preferably iOS
Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
Role & Responsibilities
- We are seeking a dynamic and talented Assistant Product Marketing Manager with a passion for mobile apps to join our growing team. The ideal candidate will play a crucial role in new product ideation, executing successful go-to-market strategies, and ensuring the overall success of our mobile applications. This role requires a combination of strategic thinking, creativity, analytical skills, and effective communication.
- New Product Ideation: Collaborate with cross-functional teams to generate innovative ideas for new mobile app products. Conduct market research and analysis to identify emerging trends and opportunities.
- Go-to-Market Strategy: Develop and execute comprehensive go-to-market strategies for new products, ensuring successful product launches. Work closely with the product development team to align marketing initiatives with product features and benefits.
- Competitor Research: Conduct thorough competitor analysis to understand market trends, identify competitive advantages, and position our products effectively.
- User Lifecycle Management: Develop and implement strategies to optimize the user lifecycle, from acquisition to retention. Utilize data-driven insights to enhance user experience and engagement.
- A/B Testing: Design and execute A/B testing initiatives to optimize marketing campaigns and improve key performance indicators.
- App Store Optimization (ASO): Implement effective ASO strategies to enhance the visibility and discoverability of our mobile apps on various app stores.
- Stakeholder Management: Collaborate with internal teams, including product development, design, and sales, to ensure alignment and successful product launches. Build and maintain strong relationships with external stakeholders, including partners and vendors.
Ideal Candidate
- Communication: Excellent written and verbal communication skills. Ability to convey complex ideas in a clear and compelling manner.
- Product Analytics: Strong understanding of product analytics and the ability to derive actionable insights from data.
- App Media Buying: Experience with app media buying platforms, including Google, Facebook, AppLovin, Taboola, etc.Proven ability to optimize campaigns for maximum ROI.
- App Monetization: Knowledge of various app monetization models and strategies. Ability to develop and implement monetization plans that align with business goals.
- Design and Messaging: A keen eye for design and messaging to create visually appealing and effective marketing materials. Understanding of how design elements impact user engagement. If you are a results-driven individual with a passion for mobile apps and possess the skills outlined above, we invite you to apply for this exciting opportunity.
Perks, Benefits and Work Culture
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
React.js
NodeJS (Node.js)
PostgreSQL| 1) Should be able to author low level design documents or implementation approach document. 2) Should be able to understand industry best practices and process associated with software development. 3) Should participate in design discussions, backlog grooming, estimations and other scrum ceremonies. 4) Should lead the development team on technical solutions, POCs, quality assurance, and timely delivery. |
C
2.collaborate closely with other team members and departments execute all levels of testing (System, Integration, and Regression)
3.Design and develop automation scripts when needed Detect and track software defects and inconsistencies Provide timely solutions Apply quality engineering principals throughout the Agile product lifecycle Provide support and documentation.
NodeJS (Node.js)
AngularJS (1.x)
Angular (2+)React.jsPosition- Junior Full Stack/MEAN Stack Developer
Experience- 1-3 years
Work Location- Calicut/Bengaluru
Joining- Immediate to 30 days
Must to have
- Angular js minimum Hands on Project Experience
- Angular 8 minimum Hands on Project Experience
- Test Driven Development with karma and jasmine
- Proficient in Git
Good to have
- NodeJS / PHP
- Redux, Flux
- SQL or NoSQL databases
- Git version control
- JavaScript/TypeScript
- RESTful API development
Responsibilities
- Work with development teams and product managers to ideate software solutions.
- Design client-side and server-side architecture.
- Build the front-end of applications through appealing visual design.
- Develop and manage well-functioning databases and applications.
- Write effective APIs
JavaNodeJS (Node.js)
Ruby
KotlinWe’re looking for a Senior Backend Engineer to help us build the tools, services, and applications that will enable us to be the planet’s most patient-focused pharmacy. You will work on projects ranging from greenfield initiatives to matured products with an active user base.
What you’ll do:
- Collaborate with engineering team to design and implement products using event driven micro-services architecture.
- Interact with Product Managers and key stake-holders on regular basis to understand and execute Product vision.
- Take charge of end-to-end feature development, right from proof-of-concept to production deployment and support
- Brainstorm and lead continuous improvement projects for product
- Providing feedback to peer developers on code quality and development standards.
- Mentoring team on strong coding and design standards.
- Setting the bar high for development practises while striking the right balance between pragmatism and perfection for code and processes.
- Effectively document API's and services using Swagger/OpenAPI, visualize flow and dependencies using diagrams, and create technical documents on engineering wikis.
- Present crisp and clear feature demos to stakeholders.
Some of our opensource projects- https://meet.google.com/linkredirect?authuser=0&;dest=https%3A%2F%2Fgithub.com%2Fmedly">https://github.com/medly
Your tool-belt:
We don’t expect anybody to be an expert on all of these, but you should be deeply familiar with some, and a self-starting learner who isn’t afraid to ask for help:
- Polyglot Development (at least 1 more lang apart from Java and JavaScript)
- At least one JVM language
- Functional Programming,
- OO Design, Clean Code, SOLID principles
- Solid grasp on HTTP, and REST
- Web based SaaS product development
- Deployment to AWS or any cloud
- Test Driven Development,
- Security Compliance like HIPAA, PCI-DSS, SOC2
- Git, Linux, CI/CD, Gradle, IDEA
- Security based on OAuth2 / OIDC
- SQL and NoSQL DBs like PostgreSQL, DynamoDB, ElasticSearch
- Docker
- SQL Migration tools like Liquibase, Flyway
- Semantic Versioning, Feature Toggles, PR, Feature Branches
What you`ll need:
- 3+ Years of experience mainly on Backend Development using any two languages (Java, Kotlin, NodeJS, Ruby etc.)
- Minimum a bachelor degree in Computer Science, Engineering or any related field.
You will work on the following:
- Develop service/APIs using Kotlin/Micronaut Node/Serverless
- Aurora Serverless PostgreSQL DB
- AWS, Lambda, API Gateway, Amplify, Cognito, Okta
- Github, Github Actions, SonarCloud
- Database versioning using tools like Liquibase
- Terraform to manage infra
- Cloudwatch/AWS X-Ray to monitor the infra
- Opportunity to make Open Source Contribution
• Set your E-Commerce skill set to work, helping to execute business requirements into specific systems,
applications, or processes in business-to-consumer (B2C) environments • Showcase your in-depth technical knowledge and functional knowledge in IBM Sterling OMS building
confidence at client place • Train and guide new team members on Sterling technical and business concepts • Able to support in design or POCs to solve business problems in IBM Sterling OMS for new client
initiatives • Should be excited to work on projects that require both Sterling and Java/J2ee • Build services around Sterling using Java, Rest and SOAP web services. Should be very strong in core
Java • Should be having fair idea in building unit tests around the code implemented • Knowledge on continuous integration is needed • Ensure that the organization's implementations meet the scalability and reliability required for
eCommerce operation, as well as analyze and optimize database and core commerce functions for
maximum performance
Key Skills • Experience working in eCommerce industry managing high volume applications with an experience
of 7 Years or more • Expertise in application development with IBM (Sterling) Order Management Fulfilment Suite with a
minimum of 4 to 5 Years of experience • Implementation Experience in Sterling order management with versions greater than 9.0 is
preferred • Experience in XML, XSD, SOAP and REST services • Expertise in at least one application server; WebSphere MQ or JBoss or WebLogic • Subject matter expertise in building large-scale retail B2C web applications using Supply Chain and
Logistics Systems • IBM Sterling Order Management System Configuration Deployment Toolkit (Sterling CDT), Global
Inventory Visibility. Caching technologies is a plus • Comprehensive SDLC experience including strong design skills use of UML, patterns • Agile and waterfall implementation principles and practices
• Use of version control management such of SVN, CVS, or GIT • Production environment deployment and maintenance • Provide support in troubleshooting / investigations pertaining to the order management systems • Respond quickly to critical requests • Ability to analyze and design data model. Solid hands-on understanding of DB for the Web
environment • Performance tuning and optimization for scalability and high availability • Upgrading experience on IBM Sterling Order Management System to 9.3 or higher is a plus • Experience working on Omni Channel Implementations with IBM Sterling OMS is a plus • Exposure towards Cassandra is a plus
Exp: 6-13 Years
Please find the details below:
1) Looking for someonw who had strong exposure in CICS System Programming.
2) Have some MQ Knowledge with them.
3) The domain must be of mainframe background.
4) Good analytical and problem solving skills
AngularJS (1.x)React.js
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon