Company Name: WINIT (WINIT Mobile Sales Force Automation)
Qualification: Any Graduate
Work Experience: Fresher / 0–1 Year
Job Summary
We are looking for a motivated and detail-oriented Support Executive to join our support team. The role involves assisting customers and internal teams with application-related queries, issue tracking, documentation, and coordination with technical teams for timely resolution.
This position is ideal for fresh graduates who are interested in building a career in IT Application Support / Customer Support and gaining hands-on experience in a software product environment.
Key Responsibilities
- Provide first-level support to customers and internal users for application-related queries and issues.
- Receive, understand, document, and track customer-reported issues and requests.
- Log and update support tickets in tools such as JIRA or other ticketing systems.
- Coordinate with QA, Development, Product, and other internal teams for issue resolution.
- Follow up on reported issues and ensure timely communication and closure.
- Understand application workflows and assist users with basic functional queries.
- Perform basic troubleshooting and identify the nature and priority of reported issues.
- Maintain accurate records of support tickets, issue status, resolutions, and follow-ups.
- Prepare and maintain support reports, trackers, and documentation.
- Assist in release-related activities and communicate relevant updates to customers/users.
- Follow established support processes, SLAs, quality standards, and internal guidelines.
- Assist with Spanish translation of documents, emails, support communications, and basic customer interactions when required.
- Escalate complex technical or functional issues to the appropriate internal teams.
- Maintain professional and effective communication with customers and internal stakeholders.
Skills & Qualifications
- Bachelor’s degree in any discipline; graduates from Computer Science, IT, or related fields will be preferred.
- 0–1 year of experience; freshers are welcome to apply.
- Basic understanding of software applications and IT environments.
- Basic knowledge of SDLC and software support processes is an advantage.
- Familiarity with JIRA, Excel, or ticketing/support tools is an advantage.
- Good analytical and problem-solving skills.
- Strong attention to detail and ability to follow up on issues.
- Excellent verbal and written communication skills.
- Proficiency in Spanish (reading and writing); ability to support translation is preferred.
- Ability to coordinate effectively with customers and cross-functional teams.
- Willingness to learn new applications, processes, and technologies.
- Ability to work in a team-oriented and customer-focused environment.
About WINIT
WINIT is an mSFA technology company with over 25+ years of industry expertise and more than 600 success stories across mobility, digitization, and consulting. Today, WINIT is a leading mSFA provider, trusted by 75+ enterprises globally.
Our state-of-the-art support center provides 24x7 support to customers worldwide. We continuously help organizations improve their efficiency, effectiveness, market reach, brand recognition, distribution and logistics, regulatory compliance, planogram compliance, and other critical business processes through our cutting-edge WINIT mSFA application.
WINIT is committed to enabling customers to become more autonomous through continuous R&D and innovation. Our application incorporates machine learning capabilities, enabling organizations to innovate, achieve sustainable growth, and become more resilient.
At WINIT, we value diversity, continuous learning, and personal and professional growth. Our global team of passionate professionals works together to develop innovative technology solutions that address real-world business challenges.
Shubham Vishwakarma
Full Stack Developer - Averlon
About WINIT
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🚀 Hiring: Manual Tester
⭐ Experience: 5+ Years
📍 Location: Pan India
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Must-Have Skills:
✅5+ years of experience in Manual Testing
✅Solid experience in ETL, Database, and Report Testing
✅Strong expertise in SQL queries, RDBMS concepts, and DML/DDL operations
✅Working knowledge of BI tools such as Power BI
✅Ability to write effective Test Cases and Test Scenarios
We are looking for a QA Tester to assess software quality through manual and automation testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Ultimately, you will ensure that our products, applications, and systems work correctly.
Responsibilities
Review and analyze system specifications
Collaborate with QA Engineers to develop effective strategies and test plans
Execute test cases (manual or automated) and analyze results
Evaluate product code according to specifications
Create logs to document testing phases and defects
Report bugs and errors to development teams
Help troubleshoot issues
Conduct post-release/ post-implementation testing
Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements
Proven experience as a Quality Assurance Tester of a minimum 4 years
Must have knowledge in API and Selenium Automation
Must have knowledge of SQL and Linux
Working knowledge of test management Excellent communication skills
Strong organizational skills
Base Criteria
Candidate should be comfortable with APP and UI Testing (Must)
Candidate should be able to write excellent Test cases (+ve and -ve)
Candidate should be good at logical implementations
Candidate should be good in Communication and work approach
Candidate should have a good solution-oriented approach
Candidate worked with a premium Institution or premium product/app will be a great plus
Job description
Requirements & Skills :
- 3 - 4 years of experience in Automation Testing of Web and Mobile Applications.
- Previous experience as a QA engineer in test planning, test design, test strategy, and test execution of large scale, distributed cloud-based software systems to ensure appropriate and adequate coverage and control.
- Managerial experience preferred.
- Strong experience in Selenium Automation Testing. Develop automation scripts using Java or
Python.
- Experience using Agile development methodologies.
• Responsible for the quality of product delivery to customers and ensure we put out certified releases to customers
• Be responsible for leading and managing the QA team
• To be able to establish a solid relationship with other team members to understand the vision, requirements, and priorities of our business partners
• Participate in product and feature design with developers, product managers, and business systems analysts
• Design, Develop and Execute test strategies, test scenarios and test plans for new components and help root-cause issues working with software development teams
• Understand requirements and review the Test Cases and all other documents created by the QA team
• Develop plans, schedules, metrics, data needs and scenarios for end to end integration testing including areas such as database impacts, software scenarios, or usability as well as environment set ups and build plans
• Maintaining and Reporting on important QA metrics periodically
• Implement tools and technologies consistent with scaling processes in growing companies including helping speed up regression cycles by identifying areas of automation opportunities
• Maintain complete traceability of issues all the way from roadmap to production environments
Desired Skills & Qualifications:
• A Minimum of a Bachelor’s degree in Computer Science or related software engineering discipline, or equivalent
• Ability to learn and adapt quickly; ability to motivate people, instil accountability and achieve results
• Possess good oral and written documentation skills and be able to interact with other team members to deliver with quality
• Be a self-starter with the ability to deliver on time with quality and also handle multiple tasks simultaneously
• Must have experience in performing quality assurance testing -functional, performance (load, stress, reliability) and regression
• Experience with Agile development methodology (e.g. Scrum)
• Passion for testing with the "break it" mentality
• Have Experience in SELENIUM(JAVA), JMeter and hands on experience on MySQL would be a plus
- Having 6+ experience as a QA/SDET
- Having good knowledge on iOS/Android App based apps testing.
- Having good exposure on mobile based application testing and testing process.
- Good knowledge on backend API testing
- Good in writing manual test cases with all possible scenarios.
- Good exposure on JIRA, Zypher and QC.
- Good in debugging skills and ELK stack.
- Good to have experience in Java and automation technologies
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Experience in manual testing of Web Based, Windows and Client/Server Applications
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Knowledge/Experience with tools like TFS, MTM, Jira etc.
-
Having strong working knowledge on software development, testing process, test design and testing methodologies.
-
Testing related certification is a plus (ISTQB, CSTE etc)
-
Experience working with relational database and medium level expertise with SQL
-
Good to have testing experience in agile project development.
-
Knowledge on Coded UI & Selenium based automation testing would be preferable.
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Desirable: Experience of testing Plant IT systems, Level 2 systems in Steel domain Warehouse management system, Cargo IT solutions, IT solutions in Automotive plants, etc
- Analyze, design test philosophy and write test cases based on system requirements and design/interface specification.
- Strong knowledge of Test Design Techniques
- Responsible for Functional, Regression, System Testing, Performance Testing and User Acceptance Testing
- Ability to select best methods, techniques and test strategy depending upon project size and scope for testing
- Setup test environment, test data preparation and deployment of QA build on test environment
- Self starter working effectively individually as well as in a team with strong organization and communication skills
- Tracking updates and progress of testing schedules
- Preparation of FAT/SAT document for user acceptance testing
- Mentor junior testers and share expertise
- Actively initiate and occasionally lead, process improvement efforts whenever required.
FOX Solutions Pvt Ltd is an Indian MNC growing eminently from last 26 years and lead by a young team of professionals.
It has 28 offices in Singapore, Australia, Canada, Dubai, Oman and India. In India we have 23 offices including Mumbai, Pune, Delhi, Hyderabad, Bangalore, Chennai & Kolkata. Its corporate office is in Mumbai and head office is in Nashik - the wine capital of India blessed with best weather for almost 9 months of a year. It also has historical and mythological links.
FOX is a 26 years old established organisation that offers the security and stability of working in a process oriented professional organisation however IT business unit is modelled on a start-up, offers steep trajectory to your career.
About IT & IoT business unit (BU) -
The IT & IoT BU of FOX Solutions Pvt Ltd is going for massive expansion in Pune and Nashik for its ten high end engineering product verticals in IT and IOT space. These products are in airports, power & energy, steel, automotive, warehouses, airport cargo and various industry sectors. These IT & IoT products run on cloud as well as on premise. Few industry products also have AI (artificial intelligence) capabilities.
If you are looking for a change this is what we can promise you:
You will have challenging problems to solve
You will have flexibility and autonomy to solve problems and deliver solutions
We will provide a highly collaborative environment with skilled and super friendly teammates
We will fully support you in developing software the right way
We won't burden you with useless policies and procedures
We will provide you the tools you need to do your job right
You will be challenged to continually learn new skills and become an expert in cloud computing (over 90% of our employees are AWS Certified)
If that sounds attractive please apply! We'd love to talk to you.
Here are some more details about the position:
You will be hands-on member of the time writing test cases, creating test plans, writing automation, and executing test cases. You will work with a project manager, software development engineers, user experience and interface designers, and customer stakeholders to deliver high quality, scalable and maintainable software solutions.
Responsibilities
Work with software engineers to deliver UI-level tests as they are developing new functionality.
Perform automated and manual testing as required for the project.
Contribute in all phases of the development lifecycle.
Write and implement test cases within the test framework.
Participate in all Agile/Scrum ceremonies, including discussing and writing stories and tests to prepare for upcoming sprints.
Help prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies within the test area.
Drive the team towards continuous deployment.
Required Qualifications
5 years experience manually testing software.
Hands-on experience with setting up and using Selenium and other UI testing frameworks.
Knowledge of Relational Databases, including SQL to look at data.
Experience with development using Agile/Scrum
Openness to learning other technologies including front-end and back-end frameworks.
Able to assess a feature or function definition and determine if it can and should be automated.
Desired Qualifications
Cloud Platforms (Azure, AWS or Heroku)
Git
SourceTree and Bitbucket
Scrum
Project management software - Jira
Using Postman to test Rest APIs
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Reviewing and analyzing system specifications
- Collaborating with Software Engineers
- Executing test cases (manual or automated) and analyze results
- Reporting bugs and errors to development teams
- Helping troubleshoot issues
- Conducting post-release/ post-implementation testing
- Working with cross-functional teams to ensure quality throughout the software development life-cycle.
What you need to have:
- Proven experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Familiarity with Agile frameworks and regression testing is a plus
- Ability to document and troubleshoot errors
- Working knowledge of JIRA and SQL
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills
- Self motivated and ready for a challenge
- Passion to learn and to Grow
- Team member with excellent communication skills.
- A desire to learn new skills and technologies
- The ability to seek solutions independently
- The drive to work in a fast-paced environment
Good Experience in API Testing
Good Experience in mobile application testing
Good Experience in DB Testing
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon