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QuantumLink Communications Pvt Ltd's logo

Technical Support

Swati Shetty's profile picture
Posted by Swati Shetty
2 - 5 yrs
₹2L - ₹5L / yr
Mumbai, Pune
Skills
Cisco Certified Network Associate (CCNA)
Windows Azure
Microsoft Certified Professional
SMTP
POP3
IMAP
Software troubleshooting
IT security
Enterprise social networking
  • Troubleshooting & Issue Resolution – Diagnose and resolve hardware, software, and network issues through remote and on-site support.
  • User Support & Training – Assist employees and clients with technical queries, software installations, and system configurations.
  • System Maintenance & Updates – Ensure regular system updates, patches, and security fixes to maintain system integrity.
  • Network & Connectivity Support – Address internet connectivity issues, VPN configurations, and firewall troubleshooting.
  • Ticket Management & Documentation – Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.
  • Hardware & Peripheral Support – Install, configure, and maintain printers, scanners, and other IT peripherals.
  • Security & Data Protection – Ensure adherence to IT security policies, managing access controls and data backup solutions.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About QuantumLink Communications Pvt Ltd

Founded :
1995
Type :
Product
Size :
100-500
Stage

About

QuantumLink Communications Pvt Ltd, known as QLC India, is a software development and IT services company based in Mumbai, Maharashtra. Founded in 1995, the company has over 28 years of experience in providing internet productivity solutions, focusing on email, internet sharing, and TCP/IP-based knowledge management systems. QLC India serves a global clientele of over 10,000 customers, with plans to expand to 25,000 customers in the next two years. The company operates from seven locations across India, including a development center in Pune. QLC India offers a range of products and services designed to enhance communication efficiency and knowledge management. Their flagship products include PostMaster Express, a user-friendly email tool for small businesses, and PostMaster Enterprise, a scalable platform for larger organizations. Additional offerings include LAN-based email servers, cloud-based hosting services, email marketing software, and collaboration tools. The company is committed to delivering high-quality solutions that meet the real-world needs of its clients.
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Company social profiles

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

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