Product Manager

Location: Chennai

Ideal Candidates for this Role should have:

• Minimum 5 years experience in testing.
• The candidate should have strong experience in Rest Assured, API Testing and Java.
• Proficiency in API testing tools like Postman
• Good knowledge in automation testing using Selenium WebDriver with Java.
• The candidate should be able to write a program to retrieve/parse the Json
• Good understanding of REST API types (GET, PUT, POST, DELETE) and its working.
• Good understanding of HTTP, JSON protocol and syntax
• Good knowledge in automation testing using Selenium WebDriver with Java.
  Be able to work as an individual contributor and be an Expert at writing automated scripts and be 100% hands-on
  Should have automated 1000s of Test cases at various complexity levels and workflows
• Design, implementation, and delivery of scalable, maintainable, configurable and robust test automation frameworks.
• Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
• Should have strong knowledge of continuous integration tools like Hudson and Jenkins.
• Strong understanding of testing and automation best practices.
• Proven experience in functional, regression and cross-browser testing.
• Willingness to learn new technologies, approaches and test tools

Key Responsibilities:

-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.

-Must have the knowledge of SharePoint.

-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.

-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.

-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.

-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.

Requirements:

*Bachelor's degree in Computer Science, Information Technology, or related field.

*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.

*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.

*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.

*Ability to work independently and prioritize tasks in a fast-paced environment.

Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

Responsibilities:

• Develop and maintain the app(Android & iOS)
• Maintain quality of code
• Collaborate with other engineers in building applications.
• Attend daily stand up meetings.
• Discuss and write specifications for tasks.
• Assist system lead with system design.
• Conduct code reviews as requested.
• Test sites and applications in different browsers and environments.
• Learn and test new technologies, frameworks, and languages.
• Stay up to date with new trends and advancements in app development

Skills and Qualification:

• Knowledge of Dart Language
• Familiarity with version control
• Basic understanding of Flutter architecture, Widget trees
• Familiarity with app architecture (MVVM, MVP, MVC, etc...)
• Understanding of a sync operations
• Familiarity with local storage (like Dio, shared preferences, etc... )
• Familiarity with Flutter state management approach (BLoc, provider, etc...)

• Coordinating all communication and discussions with Technology partners, Semiconductor partner, Vendors, and other 3rd party companies
• Coordinating technology evaluation by various teams Software, Hardware, Quality Assurance, Product Managers and Management team
• Performing market research, exploring ideas by working closely with various departments, and coming up with new innovative features and architectures

Desired Candidate Profile

• BE, BTech, ME, MTech– E&C/CS
• Experience of 6-8 years
• Potential to grasp new technologies
• Experience in Consumer-lifestyle companies
• Good understanding of any of the product categories including Hearables (TWS, Neckbank, Headphones), Wearable (Band, Smartwatches), Alexa Speakers/Voice Assistant, Soundbars, and any other consumer electronics products
• Excellent written and verbal communication skills
• Strong sense of duty and initiative