Project Manager

Job Summary

We are seeking an experienced Integration Support Engineer with 2+ years of experience in enterprise integration and production support. This role will act as the complete owner of the customer support board — managing, triaging, and resolving support tickets end to end while coordinating with engineering, product, and implementation teams. The ideal candidate has strong hands-on experience with Boomi or another iPaaS platform, deep working knowledge of databases and REST APIs, and a track record of rigorous testing and validation. Experience with Intapp Integration Builder is a plus.

Work Hours: 6:00 PM – 5:00 AM, with flexible breaks during the shift.

Key Responsibilities

• Own the customer support board end to end — triaging incoming tickets, managing priority and status, and driving each issue through to resolution.

• Serve as the frontline point of contact for customers on integration issues, providing clear, timely communication throughout the life of a ticket.

• Debug and troubleshoot integrations built on Boomi or other iPaaS platforms, performing root-cause analysis and resolving incidents within SLAs.

• Write, optimize, and troubleshoot SQL queries against production and staging databases for data validation, reconciliation, and issue investigation.

• Work extensively with REST/SOAP APIs, FTP/SFTP, and data formats such as JSON and XML to diagnose and resolve integration failures.

• Test and validate reported issues, including reproducing defects, verifying fixes, and confirming resolution before closing tickets.

• Participate in integration design and enhancement work, contributing to the build and improvement of existing integration processes.

• Take up new development and change requests, following SDLC practices — design, build, test, and deploy — to release changes safely to production.

• Work across internal teams — engineering, product, and implementation — to triage incoming issues, determine ownership, and coordinate resolution.

• Collaborate closely with engineering, product, and implementation teams to resolve both technical issues (database, integration, and server-side) and business/process issues.

• Stay flexible and continuously build cross-functional knowledge, since resolving tickets often requires learning new systems and business workflows on the fly.

• Maintain technical documentation, support guides, and troubleshooting procedures.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.

• 2+ years of experience in integration engineering, integration support, or a similar role.

• Hands-on experience with Boomi or another iPaaS platform.

• Strong, demonstrable skills in SQL and database troubleshooting — this role requires day-to-day, hands-on database work.

• Strong REST/SOAP API knowledge, including testing, debugging, and validating API-based integrations.

• Solid experience with structured testing and validation practices for integration issues.

• Good understanding of integration patterns, cloud technologies, and production support.

• Strong analytical, communication, and stakeholder-management skills.

• Ability to work flexibly across engineering, product, and implementation stakeholders, and to quickly learn new systems and domains.

• Willingness and ability to work the required shift: 6:00 PM – 5:00 AM.

Preferred Skills

• Boomi or relevant iPaaS certification.

• Experience with Intapp Integration Builder.

• Knowledge of Azure Functions, Logic Apps, and other Azure services.

• Experience with monitoring, logging, and integration observability.

What We Offer

Competitive salary and benefits, work-from-home flexibility, a dynamic work environment, and opportunities for professional growth while working on enterprise-grade integrations.

Key Skills required

1. Understanding of the entire Mobile Application Development lifecycle

2. Solid experience of 2 years + in building Native Swift based iOS applications

3. Excellent knowledge of iOS specific user interfaces, user experiences and guidelines

4. Working experience with MVC and MVVM architectures

5. In depth knowledge of iOS specific user experiences and human interface guidelines

6. In depth experience in implementing user interfaces for iOS - Auto Layout

7. Hands on experience working with API integration within iOS applications

8. Hands on experience working with 3rd party SDKs, Libraries and APIs

9. Experience with media streaming & playback using AV Player, AV Foundation & AV Capture

10. Experience working with analytical SDKs like Firebase Crashlytics, Branch.io etc

11. Experience with Push Messaging, Local Notifications, Background services

12. Experience in debugging errors and crashes using tools such as Crashlytics or Sentry

13. Experience with Marketing and Attribution SDKs such as Clevertap, Branch and/or Appsflyer

14. Experience in releasing applications to the Apple App Store

15. Ability to work in an Agile environment

16. An inclination towards cross platform technologies such as React Native

🌟 We Are Hiring! 🌟

🚀 Launch Your Career in Digital Marketing with UpTeams App! 🚀

UpTeams App is on the lookout for passionate freshers and digital marketing course graduates to join our growing team!

🌟 Key Skills Required:

✅ Strong Communication Skills

✅ Creative Content Creation

✅ Campaign Management Expertise

📍 Location:

EliteEvince Technologies,

A-713, Dev Aurum Commercial,

Deer Circle, Prahladnagar, Ahmedabad

**About jhana**

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the

law across research, drafting, and document management. At jhana.ai, we are

transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers

critical legal insights through advanced AI, producing outputs like redlines, memos, and

risk assessments to streamline workflows for legal teams. Recognized as the Best Legal

Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals

with technology that drives efficiency and excellence.

**Position Overview**

We are looking for an ambitious and strategic Senior Business Account Executive to lead 

and scale our sales efforts across Delhi, Mumbai and Chennai. A background in law is 

mandatory for this profile.This role is ideal for a sales "rodeo" or "hunter" who thrives on 

closing deals, establishing scalable sales processes, and creating an effective sales 

funnel from the ground up. The Senior Account Executive will be instrumental in setting 

up our sales processes, expanding the team, and ensuring our strategies align with 

jhana.ai’s growth goals. 

**The day-to-day**

● Process Development & Team Building: Establish and refine scalable sales processes to drive efficiency across the sales funnel, from lead generation to closure. Identify, recruit, and mentor a high-performing sales team as our operations expand.

● Pipeline & Funnel Management: Design and implement a structured sales funnel, optimizing each stage to improve conversion rates and ensure a predictable revenue pipeline.

● Sales Strategy & Execution: Execute a “hunter” approach to proactively source and close new business opportunities, setting an example as a top-performing salesperson within the team.

● Solution Selling: Tailor jhana.ai's value proposition to meet the unique needs of each client through consultative selling, presentations, and product demonstrations.

● Market & Industry Analysis: Keep a pulse on the legaltech landscape, client needs, and competitor activity to help shape product positioning, sales tactics, and go-to-market strategies.

● Collaboration with Cross-functional Teams: Coordinate with Marketing, Product, and Customer Success teams to ensure sales insights inform product development, marketing campaigns, and support strategies.

● Reporting & CRM Management: Maintain and report on key sales metrics, forecasts, and performance analytics in CRM systems, leveraging data to refine strategies and processes.

**Qualifications & Skills**



● Education: **** Bachelor’s degree in Law.**** A degree in business is preferred. 

● Experience: **** 5+ years of experience in legal ecosystem.**** 

● Good to have : **2-3 years of proven success in enterprise sales, preferably within 

legaltech, SaaS, or B2B technology sectors**, with a record of meeting or exceeding 

revenue targets. 

● Sales Hunter Mindset: Demonstrated ability to close deals and build processes that drive sustained growth; proactive and self-driven in sourcing and securing new clients.

● Process-Oriented Leader: Strong skills in setting up sales workflows, sales automation tools, and repeatable processes that support scale.

● Industry Knowledge: Familiarity with legal industry dynamics and AI-driven tech solutions for legal processes is an advantage.

● Analytical & Tech-savvy: Proficiency in CRM software (e.g., Salesforce, HubSpot) and an analytical approach to optimizing the sales funnel.

● Collaborative & Adaptable: Experience working within a startup or dynamic environment with the ability to adjust to rapid changes and new goals.

**Preferred Experience **

● Background in law or experience with legal clients. 

● Ability to quickly learn and apply sales strategies to meet or exceed client 

expectations. 

● Knowledge of CRM tools and interest in data-driven client management. 

**Additional Requirements **

 ** Travelling would be required**

● Travel: for client meetings and industry events. 

● Adaptability & Initiative: Positive attitude with a proactive approach to learning and 

client engagement.

**What We Offer**

● Competitive salary and commission structure

● A chance to be at the forefront of AI-driven legal technology

● Growth opportunities within a high-impact role, building and scaling the sales function

● A flexible work environment and the opportunity to shape the future of legaltech in India

Position: Backend Developer - MERN - GraphQL

Location: Surat, Gujarat

Company: Glazer Labs

Overview: As a Backend Developer at Glazer Labs, you will be at the heart of our technical team, responsible for designing, developing, and maintaining the server-side logic of our engagement platform for the gaming community. Your expertise will ensure the seamless integration of front-end elements, robust performance, and high scalability, contributing to a world-class user experience.

Key Responsibilities:

• Server-Side Development: Architecture Design: Design and implement scalable and efficient server-side architecture using Node.js and Express.js. Database Management: Develop and maintain databases, ensuring data integrity, security, and optimal performance using MongoDB or other relevant databases. API Development: Create and maintain RESTful and GraphQL APIs to support various frontend functionalities and third-party integrations.
• Performance Optimization: Scalability: Design and implement solutions to ensure the application can scale efficiently to handle increasing user loads. Load Balancing: Utilise load balancing techniques and tools to distribute traffic effectively across multiple servers. Caching: Implement caching strategies using Redis, Memcached, or similar technologies to enhance application performance and reduce latency.
• Security Implementation: Data Security: Ensure robust security practices, including data encryption, authentication, and authorization mechanisms to protect user data. Vulnerability Management: Regularly conduct security audits and vulnerability assessments, implementing necessary fixes and improvements. Compliance: Ensure compliance with industry standards and regulations, such as GDPR, to maintain user trust and legal integrity.
• Integration and Collaboration: Third-Party Integrations: Integrate third-party services and APIs, such as payment gateways, social media platforms, and analytics tools. Cross-Functional Collaboration: Work closely with frontend developers, mobile app developers, product managers, and UX/UI designers to ensure seamless integration and functionality. DevOps Collaboration: Collaborate with DevOps teams to automate deployment processes, monitor server performance, and implement CI/CD pipelines.
• Code Quality and Best Practices: Clean Code: Write clean, maintainable, and well-documented code following best practices and coding standards. Code Reviews: Conduct thorough code reviews, providing constructive feedback and ensuring adherence to coding standards. Testing: Implement comprehensive testing strategies, including unit tests, integration tests, and end-to-end tests, using tools like Mocha, Chai, or Jest.
• Monitoring and Maintenance: Monitoring: Implement and manage monitoring tools like New Relic, Prometheus, or Grafana to track server performance and uptime. Logging: Set up and manage logging solutions to monitor application health and troubleshoot issues efficiently. Incident Response: Develop and maintain incident response protocols to ensure rapid resolution of production issues and minimal downtime.
• Data Management: Database Design: Design efficient database schemas and ensure optimal indexing and query performance. Backup and Recovery: Implement robust backup and disaster recovery strategies to safeguard data. Data Analysis: Collaborate with data analysts to provide necessary data access and support data-driven decision-making.
• Continuous Improvement: Skill Enhancement: Stay updated with the latest trends and technologies in backend development, continuously improving your skills and knowledge. Knowledge Sharing: Participate in and contribute to knowledge-sharing sessions, workshops, and mentoring programs. Innovation: Explore and implement innovative solutions to enhance the backend infrastructure and overall application performance.

Qualifications:

Experience: Minimum 3+ years of experience in backend development, with a strong focus on Node.js, Express.js, and MongoDB. Proven experience in designing and implementing scalable, high-performance server-side architectures.

Technical Skills:

Node.js/Express.js / GraphQL Expertise: Strong proficiency in Node.js, GraphQL and Express.js, including asynchronous programming and middleware.

Database Management: In-depth knowledge of MongoDB and experience with other databases (SQL or NoSQL).

API Development: Experience in designing and implementing RESTful and GraphQL APIs.

DevOps Practices: Familiarity with CI/CD pipelines, containerization (Docker), and cloud services (AWS, Azure, or GCP).

Security Practices: Strong understanding of web security principles and best practices.

Testing Frameworks: Proficiency with testing frameworks and tools for backend development.

Soft Skills:

Problem-Solver: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.

Detail-Oriented: Attention to detail and commitment to delivering high-quality, reliable backend solutions.

Team Player: Ability to work effectively in a collaborative team environment.

Effective Communicator: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

By joining Glazer Labs, you will have the opportunity to shape the backbone of our engagement platform for the gaming community, leveraging your expertise to build a robust, scalable, and high-performing backend infrastructure. Your contributions will be pivotal in delivering an exceptional user experience and driving our product forward.

Key Responsibilities:

• Leading, planning and executing the creative production of all our health & fitness solutions
• Defining and building the content production roadmap with instructors & content managers
• Drive programming strategy and regularly evaluating performance of the strategy 
• Serve as overarching lead for the entire production team including producers, editors & talent
• Spearhead innovation & creativity among the content, instructor, celebs and production teams
• Production vendor management, onboarding & negotiations to create content solutions
• Partner with instructors & in-house marketing teams to build compelling brand stories

Qualification & Experience:

• 10+ years of related experience in production, experience in live studio production is a plus
• Strong leadership and communication skills
• Previous experience managing and leading a production team
• Passion for content creation & health and fitness 
• Strong network of production houses, vendors & talent

About the role:

Associate Product Manager - Growth

As an Associate Product Manager at ForeignAdmits, you'll be responsible for driving the growth of one of the flagship products, owning the product's end-to-end acquisition/ activation/ conversion/ retention funnels. You'll identify users' needs and turn those insights into products that users love. You’ll be closely working with the PMs and CEO in driving the product vision.

Responsibilities:

• Working closely with the Backend Engineering & Front-end Engineering, Design, Operations, and Customer Experience teams to deliver world-class customer-obsessed products and features.
• Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis.
• Research and translate industry problems into solutions through the use of technology and data. Your solutions should create a measurable "impact" on the lives of consumers.
• Create detailed product requirement documents and user stories with an ability to imagine the user journeys - happy paths, unhappy paths, and edge cases
• Empathize with dozens of personas and use cases, and think user-first.
• Have a data-oriented approach and an eye for numbers, insights, and metrics.
• Define and analyze metrics that inform the success of products.
• Build user insights and recommendations from the data. Create user cohorts and funnels to understand user behavior.
• Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.
• And most essentially, a founder's mindset: is to own initiatives & deliver results.

Requirements:

• 0-1 year of relevant product management experience in consumer product organizations
• High energy and high ownership individual with a keen interest in building 0 to 1 systems that have large-scale real-world impact
• Good understanding of UX Design practices in the consumer internet space
• Ability to think granularly and are hungry to learn and evolve in all things.
• Bias for action and experience making things happen in a fast-paced, dynamic environment.
• Strong written and verbal communication skills with a knack for articulating customer challenges clearly.
• Analyze and synthesize data, including writing SQL
• Proficient with data analytics tools like Google Analytics, Mixpanel, Adobe Omniture, etc., or the equivalents.

Good to have:

• Bachelor's degree in Computer Science or related fields, or equivalent practical experience with a deep understanding of technology platforms

What do we value?

• High energy and high ownership
• Data-driven decision making
• Ability to constantly experiment.
• Hungry for learning and a bias for action.
• Clearly articulate the user needs and insights & translate them into recommendations.

What does ForeignAdmits bring to the table:

Apart from monetary benefits, we offer

• An informal and self-managed work culture.
• Freedom to experiment with new ideas and technologies.
• A highly motivating work environment where you learn exponentially and grow with the organization.
• An opportunity to create an impact at scale.
• Opportunity to be a part of team to see our next series of funding