Technical Project Manager

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

Strong Software Engineering Profile

Mandatory (Experience 1): Must have 7+ years of experience using Python to design software solutions.

Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.

Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka

Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure

Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.

Mandatory (Education): From IIT (Candidate should have done bachelor degree Btech or Dual degree Btech+Mtech or Intergrated Msc), From other premium institutes NIT, MNNIT, VITS, BITS (Candidates should have done B.E/B.Tech)

Preferred

Preferred (Skills 1): Experience in Task Queues like Celery and RabbitMQ is preferred.

Preferred (Skills 2): Experience with RDBMS/SQL is also preferrable.

Preferred (Education): Computer science

Job Title : Python Developer (Immediate Joiner)

Experience Required : 3+ Years

Employment Type : Full-time

Location : Gurugram, India (Onsite)

Working Days : 6 Days (5 Days WFO + 1 Day WFH)

Job Summary :

We are seeking a talented and experienced Python Developer with a strong background in Django and a proven ability to build scalable, secure, and high-performance web applications. The ideal candidate will have hands-on experience with RabbitMQ, Redis, Celery, and PostgreSQL, and will play a key role in developing and maintaining robust backend systems. This is an onsite opportunity for immediate joiners.

Mandatory Skills : Python, Django, RabbitMQ, Redis, Celery, PostgreSQL, RESTful APIs, Docker.

Key Responsibilities :

• Design, develop, and maintain Django-based web applications and APIs.
• Implement asynchronous task handling using RabbitMQ and Celery.
• Optimize application performance using Redis for caching and session storage.
• Manage database operations, including schema design and query optimization, using PostgreSQL.
• Collaborate with front-end developers, DevOps teams, and stakeholders to deliver full-featured solutions.
• Write clean, modular, and well-documented code aligned with industry best practices.
• Troubleshoot, debug, and resolve issues across the application stack.
• Participate in architecture discussions, code reviews, and sprint planning.
• Ensure the scalability, performance, and security of backend services.

Required Technical Skills :

• Minimum 3 Years of experience in Python development.
• Strong hands-on experience with the Django framework.
• Proficiency in RabbitMQ for message brokering.
• Practical experience with Redis for caching and session management.
• Experience using Celery for background job/task queue management.
• Solid knowledge of PostgreSQL (database design, indexing, and optimization).
• Understanding of RESTful API development and integration.
• Familiarity with Docker and containerization.

Preferred Skills :

• Exposure to CI/CD tools and pipelines.
• Experience working with cloud platforms such as AWS or GCP.
• Knowledge of Django ORM optimization techniques.
• Basic familiarity with front-end technologies like HTML, CSS, and JavaScript.

Soft Skills :

• Strong analytical and problem-solving capabilities.
• Effective communication and interpersonal skills.
• Ability to thrive in an agile, fast-paced development environment.

Key Responsibilities

• Interview Panel Sourcing: Identify and connect with senior IT professionals to onboard them as freelance interview panelists on our platform.
• Candidate Engagement: Reach out to experienced IT professionals, explain the benefits of joining Incruiter, and convince them to register as interviewers.
• Boolean Search & Sourcing: Utilize Boolean search techniques and sourcing tools like Naukri, LinkedIn, and other job portals to find suitable panelists.
• Relationship Management: Build and maintain relationships with senior IT professionals to ensure long-term engagement with our platform.
• Client JD Alignment: Understand various job descriptions from different clients to ensure the right panelists are onboarded for relevant technical assessments.
• TAT Adherence: Ensure quick turnaround time for onboarding interview panelists based on business requirements.

WHAT WILL YOU NEED TO SUCCEED?

• 3+ months of experience in IT recruitment or talent sourcing.
• Strong understanding of IT technologies and job roles.
• Proficiency in sourcing tools like Naukri, LinkedIn, and Boolean search.
• Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity.
• Excellent communication and persuasion skills to onboard senior IT professionals.
• Ability to multitask and meet onboarding targets within the defined timelines.

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 


 Sportz Interactive is looking for a skilled Developer with 2+ years of experience in mobile application development for iOS.

Location : Goregaon east, Mumbai

Primary Responsibilities:

• Work closely with the core team to come up with new features and implementing them
• Work on new products and services and provide support to existing applications
• Integrate REST services into mobile applications and familiar with App localization technique

The ideal candidate must possess the following skills:

Functional: Swift, Xcode, Networking, Data Structures, GIT & JIRA, GCD, Core Data, OOPS, Design Patterns.

Mandatory: Passionate about sports, Problem-solving, Team player, Target & Result oriented

Additionally, the candidate must demonstrate good communication skills and an understanding of sports.