SEO Executive

We're seeking a seasoned Product Manager with a strong background in B2B SaaS product

development. This role is tailor-made for someone who's adept at navigating the complexities of

bringing products from ideation to market, particularly in the realm of cutting-edge technologies such

as AI and ML.

● Bachelor's degree in computer science, engineering, business, or related field; MBA or

advanced degree preferred.

● Proven track record of successfully launching B2B SaaS products from 0 to 1, achieving

product-market fit, and driving business growth.

● Strong understanding of Agile methodologies, particularly Scrum, with hands-on experience

leading Agile teams and ceremonies.

● Deep knowledge of AI, ML, and data products, with a demonstrated ability to translate

technical concepts into business value.

● Excellent communication, leadership, and stakeholder management skills, with the ability to

influence and collaborate effectively across teams and departments.

If you're passionate about pushing the boundaries of technology, driving innovation, and delivering

impactful products in the B2B SaaS space, we encourage you to apply and join our dynamic team!

Title: CSE/TSE - Customer Support Executive/Technical Support Executive

Location: Jaipur

Experience: Fresher/Experience

Notice period: Immediate

Domain: BPO

Work Model: Work from Office

Age Limit: 18 Years to 36 Years

Job Roles & Responsibilities:

To escalate the queries of the client via Call, Phone Chat, Mail.

Resolve the customer issue for International Client.

To provide the best resolution to the Client.

Maintain a better relationship with the Client.

Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.

Job Requirements:

Qualification: 12th pass/ Graduate/ Post Graduate.

Good Communication Skills (Verbal & Written) - Most Important.

Basic Computer Knowledge.

Flexible (24/7) environment (rotational shifts).

Working hours: 9.5 hours.

5.5 Days Working.

Salary Range:

Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)

Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)

Benefits:

10k Relocation Bonus + 14 Days Hotel Accommodation.

Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

Responsibilities:-

-Work with the team to develop world-class tools through practical development and collaboration with the open source Go community

-Interact with internal and external developers and communities

-Work with the toolchain team and other engineering teams as well as the community on senior-level feature contributions to Golang, related compiler bug fixes, efficiency improvements, and optimisations, and some light packaging work where needed

-Accept, analyze, and respond to bug reports against tools packages in your area of responsibility

-Plan and track development and periodically report progress to team management.

-  Own the product development from scratch.

- Architect scalable, distributed and large-scale web and mobile solutions from scratch.

- Code for fresh development and to troubleshoot and resolve issues.

- Writing reusable, testable, and efficient code.

- Creating database schemas that represent and support business processes.

- Design and implementation of low-latency, high-availability, and performant applications.

- Able to learn & implement new technology/framework/library at God Speed.

- Customer-focused, react well to changes, work with teams and be able to multitask.

- Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development. 

Desired Candidate Profile:-

- 1+ years of experience in open source compiler or tools development

- 1+ years of experience with the Go language, runtime and tools

- Experience with or exposure to the Linux kernel is helpful

- Bachelor's degree or higher in computer science, computer engineering, or a technology-related discipline

The following requirements are a plus:

-Experience with C/C++ toolchains and debuggers

-Advanced knowledge of Go language, compiler, library, runtime, and debug internals

-Practical experience developing Go tools for enterprise use

-Direct experience with Go tools community participation

-Knowledge of and experience with system tools internals (e.g. compilers, debug formats)

-Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.

-Implementing automated testing platforms and unit tests.

-Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.

-Good communication and interpersonal skills

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift/Flexible working hours

Monday to Friday

Job Location: Chennai

Client: A leading Indian IT major hiring for a leading insurance client

Experience: 5-9 Years

Primary skills: Filenet

Secondary Skill: IBM FileNet Capture/Oracle DBA/

Domain Skill: Technical Lead File Net

Detailed Job Description: 

• Overall 3-6 years of experience in IT. 
• Strong understanding of Application admin / Software Development Life Cycle 
• ability to work with a technical team to meet sure deliverables everyday. 
•  Must have 1-2 years of an experience in working in IBM FileNet, IBM Data Capture, Oracle DB 
•  Prefer to have 1-2 years of experience WAS, HA Configuration, Cantera storage & EMC ECS storage. 
• Must stay current on IBM, Windows, WAS… versions. 
• must have experience in managing workflow having API CALLs & Documaker to FileNET 
• having support experience dealing with interfaces from internal and external sources. 
• should be able to do deployment to production 
•  Applying patches to production with the GIT technical team. 
•  Excellent communication skills 
• Willing to work in 24x7 Shifts

What is the role? 

The Assistant Vice President is a multi-faceted role requiring the individual to work closely with the AVP/ VP and manage a team of Analysts and Associates. This position will directly report to the Senior Vice President.

Preferred Skills 

Exposure and experience in advanced Fund Administration and Book-keeping and determining the scope of engagements, delivering project plans to clients, managing timelines, and driving deliverables through plans

What are we looking for? 

An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players. 

• Understanding the overall goals of the transaction and client relationships
• Team Management and Leadership:
• Managing/Mentoring a team of Analysts/Associates and reporting to the Senior Vice President
• Driving Projects and Process Improvements
• Monitoring procedures and controls within the team and reviewing and approving the teams work daily within the stated departmental guideline
• Handling accounting of funds and multiple investment companies (SPVs)
• Managing and reviewing projects relating to the calculation of net assets values, reconciliation of capital calls and distributions, partner capital statements, cash, and bank account reconciliation, preparation of monthly/quarterly financial reporting packages, journal entries, calculation of management fees, carried interest and waterfall
• Being efficient in managing the execution of all key aspects of client deliverables
• Communicating directly with senior professionals such as CFOs, controllers, and accounting managers
• Excellent Communication Skills
• Strong grasp of various aspects of finance and an analytical ability
• Commitment and ownership
• Strong eye for detail and ability to multi-task
• Ability to meet client-driven deadlines (demanding hours requiring time management skills)
• High levels of honesty & integrity, ability to lead a team and self-drive are essential

Experience

7 to 12 years of relevant work experience after completion of CA.

Education

CA Mandatory. CS and MBA is not mandatory but ll be helpful

Compensation

The compensation structure will be as per industry standards

Who will you work with? 

You will work with a top-notch Finance team. 

What can you look for? 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that  offers. 

We are 

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results. 

Way forward 

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe

for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

What you need to have:

• 2+ years experience as a Brand Manager / Category Manager / Marketing Manager or similar experience in a startup also works
• Sales/P&L Management - Any experience in managing top line sales and responsible for achieving top-line numbers
• Marketing - Has managed marketing strategy; worked with cross-functional teams to execute marketing campaigns 
• ECommerce experience - Should have a fair understanding of online/digital sales and marketing - Familiar with managing digital campaigns and online customer journey   
• Strong growth trajectory    

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score

Must Haves:

Proven track record of handling sizeable payment gateway reconciliation cycle from end to end for min 5 years and overall experience of 8 years.

Knowledge of automating the entire payment gateway reconciliation with the help of tools and making sure internal controls adhere with respect to the process.

Robust negotiation skills with all PG’s and maintaining professional cordial relationships with them and see how the work is getting done from them.

Managing a team and driving the PG process smoothly.

Experience from on-boarding new merchants' bank reconciliation till settlement.

Good To Haves:

Knowledge of ERP as well as accounting including advance excel formulas along with strong analytical Skill.

Sound knowledge of GST, Processing of Invoices on Gross Settlement/Net Settlement, Debit notes, credit notes, etc.

Responsible for robust communications for any PG related matters to internal and external stakeholders.

Experience in managing a team and driving the PG process smoothly.