Graphic Designer

Candidate should be from Freight / Logistics

Role Requirement:

Experience with General Accounting, GST, TDS, MIS & Audit.

Job Description:

• Handling the Cash and bank transactions, Bank reconciliation, Air Line payments, Air IATA payments.
• Effectively manage the accounts Payable & Receivables.
• Checking the Job profitability, Weekly Loss Box, MIS reports.
• GST IMS, all statutory payments, attend internal and external audit queries.
• Yearly Budgeting of Bangalore Branch.
• Maintain PD accounts and matching books with CFS & other parties.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

• Your responsibilities:
• Build, improve and extend NLP capabilities
• Research and evaluate different approaches to NLP problems
• Must be able to write code that is well designed, produce deliverable results
• Write code that scales and can be deployed to production

• Fundamentals of statistical methods is a must
• Experience in named entity recognition, POS Tagging, Lemmatization, vector representations of textual data and neural networks - RNN, LSTM
• A solid foundation in Python, data structures, algorithms, and general software development skills.
• Ability to apply machine learning to problems that deal with language
• Engineering ability to build robustly scalable pipelines
• Ability to work in a multi-disciplinary team with a strong product focus

Key Responsibilities

• Back-end Implementation: Authorization, Authentication, Modular design
• Application Development: Documentation, code quality, Unit Testing, Optimization, Bug fixing.)
• Back-end Operations (build tools, deployment, speed: (app, tests, builds, deploys), monitoring errors/logs, and stability).
• Review the created data model & ask any necessary clarifying questions before starting on work
• Write API code to implement the action on visual elements.
• Develop Json Web Services and Web applications.
• Create prototypes and staging sites for review and feedback
• Optimize websites and applications to ensure fast loading speeds
• Maintain websites and implement any necessary additions or enhancements
• Identify and troubleshoot various website issues and coding problems
• Collaborate with members of the website team, including designers and front-end developers, to consistently improve functionality and user-friendliness of web applications
• Maintain updated knowledge of the development industry and any advancements in technology
• Meet tight deadlines as required
• Knowledge of the common application/web security and OWASP vulnerabilities.
• Knowledge of the encryption algorithms to protect sensitive information.
• Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.
• Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.
• Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

 

 

Technical Skills: Java,Spring boot, Rest API, Json, JPA and/or Hibernate, SQL, AWS

Database : MySQL, PostgreSQL, SQL Server, MongoDB

Other : Tomcat, Eclipse, Oauth, JWT, Git.

Responsibilities

Understand systems enabling third party integration 

Translate business requirements to the APIs and SDKs exposed by these systems. Figure out the optimum interfaces to interact with these. 

Build generic connectors to interact with these technologies. 

Design, implement, deploy and maintain the connectors. 

Minimum Qualifications 

Bachelor’s degree in Computer Science or related fields. 

Experience needs to be around 8+ years 

Strong problem-solving skills. 

Ability to understand the technology and its APIs in quick time. 

Strong design pattern fundamentals. 

Good core java skills like Multi-threading, collection framework. 

Good communication and mentorship skills 

Ability to put together architecture diagrams and designs 

Role and Responsibilities:

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
• Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
• Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Collaborate with various internal departments, including marketing, product development, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance
• Contribution towards building the salesforce practice and pre-sales

Job Skills & Qualifications

Required:

• Bachelor’s degree in computer science or equivalent
• Minimum work experience: 6-15 years of software development
• Self-motivated and creative
• Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript
• Experience in multi-system integration
• Experience in source code control

Preferred:

• Salesforce Developer Certification – Platform developer 1 & 2
• Experience developing customer-facing applications
• Experience in Salesforce community development
• Experience in Agile methodology
• Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
• Sales and Service Cloud including Customer and Partner portal(community) development experience.
• Working knowledge of force.com sites will be an advantage. Force.com Migration Tool, Web Services/SOA & Metadata APIs.com Architecture, Design, Development, Administration and Operational Support required.
• Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
• Strong SDLC experience
• Object Oriented Development Skills
• SQL, RDBMS experience in Force.com product will be an advantage