We are looking for a Senior Software Developer to produce and implement functional software solutions. You will work with upper management to define software requirements and take the lead on operational and technical projects.
In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
Your goal will be to develop high-quality software that is aligned with user needs and business goals.
Responsibilities
- Develop high-quality software design and architecture
- Identify, prioritize and execute tasks in the software development life cycle
- Develop tools and applications by producing clean, efficient code
- Automate tasks through appropriate tools and scripting
- Review and debug code
- Perform validation and verification testing
- Collaborate with internal teams and vendors to fix and improve products
- Document development phases and monitor systems
- Ensure software is up-to-date with the latest technologies.
Requirements and skills
- Proven experience as a Senior Software Engineer
- Extensive experience in software development, scripting and project management
- Knowledge of selected programming languages (e.g. Django, Python, C++) and the elastic search.
- Analytical mind with problem-solving aptitude
- Ability to work independently
- Excellent organizational and https://resources.workable.com/leadership-interview-questions" target="_blank">leadership skills
- BSc/BA in Computer Science or a related degree

About Service Pack
About
Omni-Channel CX Automation Suite powered by AI. Our vision to transform Customer Experience using Artificial Intelligence.
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Job Title : Perl Developer
Experience : 6+ Years
Engagement Type : C2C (Contract)
Location : Remote
Shift Timing : General Shift
Job Summary :
We are seeking an experienced Perl Developer with strong scripting and database expertise to support an application modernization initiative.
The role involves code conversion for compatibility between Sybase and MS SQL, ensuring performance, reliability, and maintainability of mission-critical systems.
You will work closely with the engineering team to enhance, migrate, and optimize codebases written primarily in Perl, with partial transitions toward Python for long-term sustainability.
Mandatory Skills :
Perl, Python, T-SQL, SQL Server, ADO, Git, Release Management, Monitoring Tools, Automation Tools, CI/CD, Sybase-to-MSSQL Code Conversion
Key Responsibilities :
- Analyze and convert existing application code from Sybase to MS SQL for compatibility and optimization.
- Maintain and enhance existing Perl scripts and applications.
- Where feasible, refactor or rewrite legacy components into Python for improved scalability.
- Collaborate with development and release teams to ensure seamless integration and deployment.
- Follow established Git/ADO version control and release management practices.
- (Optional) Contribute to monitoring, alerting, and automation improvements.
Required Skills :
- Strong Perl development experience (primary requirement).
- Proficiency in Python for code conversion and sustainability initiatives.
- Hands-on experience with T-SQL / SQL Server for database interaction and optimization.
- Familiarity with ADO/Git and standard release management workflows.
Nice to Have :
- Experience with monitoring and alerting tools.
- Familiarity with automation tools and CI/CD pipelines.
Python. Django Rest Framework experience would be great, but not essential! We prioritise
quality over quantity.
Postgres with InfluxDB, Oracle, MySQL and Redis experience a plus.
Docker, Kubernetes, Helm, OpenShift and associated tooling.
AWS, especially ECS, Lambda, RDS and DynamoDB. Performance and uptime are super
important to us.
The challenge of scaling a global, distributed API to 10,000+ requests per second.
We have SDKs in a bunch of languages, so the more polyglot you are the better.
If you like writing JS and React that would be awesome too.
Your responsibilities will include:
Designing, implementing and maintaining Java-based applications
Contributing in all phases of the development lifecycle
Writing testable, scalable and efficient code
Test and debug new applications and updates
Maintain up to date code documentation
Participating in code reviews
Key Requirement:
- You have prior experience in Core Java.
- Strong knowledge of Java Application Frameworks
- Hands-on experience working in SQL
Role Overview:
The AI Research Intern will focus on natural language processing (NLP) and working with large language models (LLMs). They will assist in refining and testing the retrieval-augmented generation (RAG) system for CopilotGTM.
Key Responsibilities:
- Assist in developing and refining NLP models to answer customer queries.
- Research and implement improvements to minimize hallucinations in the LLM.
- Test RAG model configurations and provide feedback to improve accuracy.
- Work with the engineering team to improve real-time product recommendations and responses.
- Analyze datasets and fine-tune models for specific use cases (e.g., sales, compliance).
Skills Required:
- Strong understanding of NLP and familiarity with LLMs (GPT, BERT, etc.).
- Basic coding experience in Python.
- Knowledge of data handling, data processing, and model training.
- Problem-solving ability and eagerness to experiment with new techniques.
Preferred:
- Experience with libraries like Hugging Face, PyTorch, or TensorFlow.
- Familiarity with retrieval-augmented generation (RAG) systems.
💥 What will you do?
As a Lead Backend Engineer, you will
- Build out and help scale our Django (+ReactJS / VueJS) based web application as we add new features and customers
-
Help us transition from monolithic system architecture to microservices and serverless system architecture to help meet our future scaling requirements
- Collaborate on a daily basis with a small, nimble team of product managers, engineers, and UX designers to understand business requirements and user experience goals and pain points.
- Build out features to enable multi-channel customer acquisition include partner channels, enterprise channels, and government channels
- Integrate third-party plugins to enhance customer experience and internal tooling build internal tooling to improve internal team efficiencies.
- Actively participate in code reviews
- Work with our quality assurance team to improve coverage on our automated testing suites
🙋 What are we looking for?
While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are
-
Prior experience of a few years (3+ years) with python based frameworks as Django or Flask would be essential to work on our application stack.
-
You actively promote a culture of engineering excellence some of which could be writing efficient code, use of elegant design patterns, and styling your code through code-linting policies.
-
You enjoy designing software architecture by collaborating with engineering managers, architects, and other lead engineers to explore existing systems, determining areas of complexity, potential risks to successful implementation.
- You enjoy coaching folks to achieve outcomes through nudges.
📢 Other information you may want to consider
- We will be flexible for the rest of the pandemic and work remotely; however, we are not a remote-first company, and the work location would be Bangalore when things settle.
- Our backend tech stack includes Django, FastAPI, Postgres, Redis, Clickhouse, and TigerGraph. Our environments are managed through Docker, Kubernetes, and Terraform.
Responsibilities:
- Design the architecture of new services to deliver timely communication from server to client and server to server, while still functioning alongside existing server components
- Describe and implement the communications across multiple network layers, considering performance, reliability, and flexibility with respect to the underlying infrastructure
- Enhance and expand the ORM layer of MZ’s in house web framework
- Craft software solutions for supporting flexibility in resource allocation, from compute to storage
- Serve as a technical leader for projects of year-long scope involving multiple contributors and customers
- Consult with technical operations on appropriate Kubernetes-based infrastructure design
- Design for performance, and measure the effects
- Review your colleagues’ code, and learn from their reviews as well
- Identify, document, and communicate best practices for the engineers who use the fruits of your labor
Requirements:
- 7+ years professional work experience
- BS or MS degree in Computer Science or a related technical field
- Must be proactive, self-directed, detailed and organized
- Proficient in PHP, C++, or Go
- Knowledge of relational databases and SQL, preferably MySQL
- Experience with in-memory NoSQL databases, such as Redis
- Ability to debug issues within custom code quickly
- Passion for developing scalable and maintainable software systems
Bonus Points:
- An open-minded and technology-agnostic approach to engineering
- Passion for performance debugging and benchmarking
- Real world experience developing distributed systems
Your responsibilities as a backend engineer will include:
- Back-end software development
- Software engineering and designing data models and write effective APIs
- Working together with engineers and product teams
- Understanding business use cases and requirements for different internal teams
- Maintenance of existing projects and New feature development
- Consume and integrate classifier/ ML snippets from Data science team
What we are looking for:
- 2+ years of industry experience with the Python and Django framework.
- Degree in Computer Science or related field
- Good analytical skills with strong fundamentals of data structures and algorithms
- Experience building backend services with hands-on experience through all stages of Agile software development life cycle.
- Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
- Experience with Databases.
- Experience with writing REST-APIs.
- Prototyping initial collection and leveraging existing tools and/or creating new tools
- Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
- Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
- A positive attitude, and a growth mindset
Bonus:
- Experience with relevant Python libraries such as Requests, sklearn, Selenium
- Hands on experience in Machine learning implementations
- Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
- Good Humor
Note- We are currently working from home due to the pandemic. If selected you may work from a remote location though once office reopens candidate must work from Office.
- Well versed in Core Java, OOPs concepts, collections, multi-threading, concurrency, lambdas, and streams.
- Hands-on knowledge of Spring Core, MVC, JPA, Security, transaction
- Working knowledge of REST API designing as well as development, using Spring.
- Exposure to Spring Boot, Docker, Kubernetes, OpenShift for the microservices environment.
- Savvy with SQL and database concepts.
- Ability to use frameworks like JUnit, Mockito, etc., for implementing unit testing.
- Sound understanding of code versioning tools, such as Git/bit bucket with Maven.
- Should have worked in a CI/CD environment with TeamCity/Jenkins.
We are seeking talented, motivated engineers who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business.
As a Product Support Engineer, you will collaborate with the Engineering, Product and Support teams to ensure the designed product and service is fully operational with streamlined processes and procedures for addressing reported bugs and anomalies. Production Support Engineers will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders.
This is a programming role which requires a good understanding of Java along with solid debugging skills so complex workflows can be debugged and solved. You will own the code you push to production
To be successful, you must be an excellent team player and self motivated person who can carry out duties with minimal supervision.
Skills you need to have:
-
A good understanding of SQL
-
An understanding of Java and Java design patterns
-
L4 support
-
Good debugging and problem solving skills
-
Excellent communication
Bonus Skills:
-
An understanding of SpringBoot and ORM's








