Fresher's International voice

Frontend Engineer – Admin Console & Workflow Studio

Responsibilities

• Build responsive UI in React / TypeScript / Tailwind CSS.
• Implement a visual workflow composer (drag-and-drop DAG builder).
• Integrate data from telemetry, governance, and Kernel APIs into rich dashboards.
• Optimize for accessibility, performance, and enterprise responsiveness.

Requirements

• 4 + years frontend engineering.
• Deep experience with state management (Redux / Zustand) and API integration.
• Eye for UX and interaction design for technical admin users.

JOB POSITION: Customer Support Executive –(Bangalore)

Location: Bangalore (On-site)

Shift: Rotational Shifts 

Languages Required: English & Hindi

Preferred Background: Experience in Health Insurance or Healthcare Support

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

About Intro

Intro is a dating app where LGBTQ South Asians find love. Built by Queer Desis in New York for the 100 million queer South Asians around the globe who deserve a space of their own. Our mission: help 1 million Queer Desis find love by the end of 2026. We’re creating a safer, more intentional, and community-driven dating experience — one that celebrates identity, culture, and connection.

The Role

We’re looking for a Founding Full-Stack Engineer who thrives in 0→1 environments. You’ll take ownership of architecture, design, and execution across backend, web, and mobile (iOS/Android) — helping shape both the product and the culture of the company.

You’ll be joining at the earliest stage — working directly with the founding team on everything from feature development to infrastructure decisions and product strategy.

Responsibilities

• Architect and build scalable backend systems (APIs, data models, authentication, messaging, matching).
• Lead development across web and mobile clients (React, React Native, Swift/Kotlin).
• Collaborate on product design and iterate quickly on user feedback.
• Set up CI/CD, testing, and monitoring pipelines.
• Help define the tech culture, best practices, and early engineering team standards.
• Contribute to early hiring and mentorship as we grow.

You Might Be a Great Fit If You

• Care deeply about building for LGBTQ and South Asian communities.
• Are motivated by impact and ownership, not just code.
• Thrive in ambiguity and love solving real user problems fast.
• Want to help define the technical and cultural DNA of a mission-driven company.

Interview Process

1. AI Screen – Initial automated technical and culture-fit assessment.
2. Web Challenge – Build a small feature for the web app to demonstrate frontend and full-stack skills.
3. iOS Challenge – Build a small feature for the iOS app to showcase mobile development and design sense.
4. Android Challenge – Build a small feature for the Android app to highlight cross-platform depth.
5. Founder Chat – Meet with the Founder to discuss vision, values, and long-term fit.

What We Offer

• Competitive salary.
• Full-time (40 hours/week) with flexible hours.
• Opportunity to shape a product with global cultural impact.
• Work directly with the founding team building something that truly matters.

• Build and continuously mentor a talented product engineering team comprising of functional specialists and IT managers
• Actively advise on the optimum technology architecture, framework and supported IT infrastructure to ensure a balance between budgeted costs & building engineering capabilities
• Lead the development of products as per defined timelines and deliverables
• Ensure quality and security of the concepts and products in development by enabling adequate measures throughout the process
• Foster a corporate culture by inspiring the engineering team to grow and develop. She/he should be actively involved in feedback and retention of team members.
• Create strategic plans, set timelines to drive development of the planned products
• Continually review the progress to ensure timely launch of the respective product builds 
• Document periodic feedback from both internal and external stakeholders to continually improve the released products
• Enable active collaboration between product engineering team and other business departments within the organization, thereby promoting a culture of openness 

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement