Digital Marketing

Designation & Key Objectives: Graphic Designer

● Conceptualization to Execution: Plan, Design and Develop graphics based on requirements. Assisting and creating concepts for SALE, Shoot, Launch Campaigns.

● Basic 2D Animation: Creation of 2D animation for videos and ads.

● Assisting and creating ECOM wireframes for SALE, Product launches etc.

● In addition to the above, ideas related to print, retail and hoardings could be implemented too.

Qualifications and Functional Competencies

● A strong background in graphic design

● Knowledge of the latest graphics & video tools and software - Photoshop, Illustrator, Premier Pro, InDesign, After Effects

● Knowledge of current fashion design trends is a plus

● UI knowledge - desktop & mobile is a plus

● Vendor interaction and development abilities

● Should be able to multitask

Strong Backend Engineer Profiles

Mandatory (Experience 1) – Must have 2+ years of hands-on Backend Engineering experience building production-grade systems in a B2B SaaS or product environment

Mandatory (Experience 2) – Must have strong backend development experience using at least one backend framework such as FastAPI / Django (Python), Spring (Java), or Express (Node.js)

Mandatory (Experience 3) – Must have a solid understanding of backend fundamentals, including API development, service-oriented architecture, data structures, algorithms, and clean coding practices

Mandatory (Experience 4) – Must have strong experience working with databases (SQL and/or NoSQL), including efficient data modeling and query optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs and backend services, including integrations with external systems (CRMs, payment gateways, ERPs, data platforms, etc.)

Mandatory (Experience 6) – Must have experience working in cloud-based environments (AWS / GCP / Azure) and be familiar with Git-based collaborative development workflows

Mandatory (Domain) – Experience with financial systems, billing platforms, fintech applications, or SaaS revenue-related workflows is highly preferred

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Preferred

Preferred (Education) – Candidates from Tier - 1 engineering institutes (IITs, BITS are highly preferred)

Job Summary:

We are seeking a seasoned Java Backend Developer Lead to drive the design, development, and deployment of robust backend systems. This role requires hands-on coding expertise, architectural vision, and the ability to mentor and lead a team of developers in delivering high-performance, scalable applications.

Key Responsibilities:

• Lead the backend development team in designing and implementing microservices-based architectures using Java (preferably Java 11+).
• Architect and develop RESTful APIs and backend services using Spring Boot, Hibernate, and related frameworks.
• Collaborate with DevOps teams to streamline CI/CD pipelines using Jenkins, Docker, and Kubernetes.
• Ensure code quality through code reviews, unit testing (JUnit/TestNG), and integration testing.
• Optimize application performance and scalability through profiling and tuning.
• Guide team members in adopting best practices in software engineering, including Agile methodologies.
• Work closely with product managers, frontend developers, and QA teams to deliver end-to-end solutions.
• Maintain documentation and ensure knowledge sharing across the team.

Required Skills:

• Strong proficiency in Java, Spring Boot, and REST API development.
• Experience with relational databases (MySQL, PostgreSQL) and NoSQL (MongoDB, Redis).
• Familiarity with messaging systems like Kafka or RabbitMQ.
• Solid understanding of cloud platforms (AWS, Azure, or GCP).
• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Excellent problem-solving, debugging, and analytical skills.
• Strong leadership and communication abilities.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 7+ years of backend development experience, with at least 2 years in a lead role.
• Exposure to security best practices and performance testing tools like JMeter.

** Certification in Mulesoft Mandatory

** Btech/BE /MCA only with 10+ exp in Mulesoft

** Ready to join within 0-15 days/ serving NP

SOA

REST

Web Services

Mule ESB

Anypoint Studio

API Management

CloudHub

Integration Patterns

Good Communication skills

Responsibilities:

• As a designer on our team, you'll be responsible for delivering design and innovation across the team to help bring best-in-class digital experiences to life that empower partner brands, warehouse managers, and fellow employees.
• Run tight sprints and control the design planning for your projects, you'll drive team motivation to achieve individual and company goals.
• Deep empathy for the user and a desire to learn as much as possible about customers
• Find new ways of improving user experience by collaborating with others
• Model Design values in Design Teams & encourage others to be opinionated
• Develop the process/approach for tackling a design problem using known methods; anticipate problems; facilitate skills to engage cross-functional teams
• Use an understanding of impact and success metrics to focus and reprioritize their own and the team's efforts

Requirements:

• 5+ years' experience designing compelling user experiences
• Experience working in an agile/scrum environment and working collaboratively with product managers and developers, from concept to implementation
• Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
• Ability to lead and deliver projects end to end while effectively managing the stakeholder requirements.
• Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Have a keen understanding of the technological, business, and user opportunities and constraints
• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Experience working in Ecommerce setup is a plus.
• Proficiency in working with design and prototyping tools like Figma, Miro, etc.
• Students from Bachelor's/Master's Degree courses in Design, Human-Computer Interaction (HCI) Human Factors International (HFI), or related fields of study can apply

We are hiring an experienced Frontend Engineer to help us keep growing. We develop AI enabled products and solutions that are geared to help accelerate the development of new cures and reduce inefficiencies in how healthcare information is managed. If you're dedicated and ambitious, Applied Informatics is an excellent place to grow your career. Don't hesitate to apply.

As a frontend developer who is proficient with React.js, HTML, CSS, SASS, your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You should have experience in technologies like JavaScript, React JS & Redux, HTML and CSS.

Responsibilities ;

- Developing new user-facing features using React.js

- Building reusable components and front-end libraries for future use

- Translating designs and wireframes into high quality code

- Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills :

- Strong proficiency in CSS,SASS, JavaScript, including DOM manipulation and the JavaScript object model

- Thorough understanding of React.js and its core principles

- Experience with popular React.js workflows (Redux)

- Familiarity with newer specifications of EcmaScript

- Familiarity with RESTful APIs

- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

- Ability to understand business requirements and translate them into technical requirements.

- Ability to learn new technologies quickly.

The process: a quick phone screen, technical interview, take-home exercise then a zoom call with the team.

Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, Reactjs , Node.js, Typescript and Mongodb

Binding of UI elements to JavaScript object models

Creating RESTful services with Node.js

Python or PHP knowledge will be good

Architect scalable web architectures

Work in a cross-functional team to deliver a complete user experience

Create Unit and Integration tests to ensure the quality of code

Be responsive to change requests and feature requests

Write code that is cross-platform and cross-device compatible

Ability to wear many hats and learn new technologies quickly

Qualification and Work Experience

Qualification: B.E./B. Tech/BCA/MCA

Work experience: 1- 8 years

Minimum 1-8 years of experience in Designs, develops and implementation of web-based Java applications to support business  requirements and projects.

Hands-on experience in Java and J2EE Ecosystem.

Hands-on experience in Spring boot, Hibernate and/or Struts frameworks.

Good familiarity with Object-Oriented Programming, Web services, REST, HTTP.

Strong experience with databases and MySQL.

Experience in Agile Development/Project Management, DevOps CI/CD process is a big plus.

1-6 years minimum in creating complex HTML based solutions

Detail oriented experience as a Web Developer creating Angular/React/Vue based solutions

1-6 years with Node.js and Express js

Ability to work both independently and in collaborative teams to communicate design and build ideas effectively

Experience using asynchronous RESTful services (JSON)

 Knowledge and Hands-on experience on ASP.Net, C#, MS SQL Server, Restful, C# 3.5/4.0, MVC

Desirable Skills: Excellent written and verbal communication skills. Excellent analytical and troubleshooting abilities.

Solid understanding of best practices in web application development.

Knowledge and Hands-on experience on Java, 

Exceptional attention to detail and design.

Requirements

Fluent knowledge of the latest HTML/CSS standards and best practices

Working knowledge of JavaScript, Typescript, ReactJS and Angular Working knowledge of Node.js and Express js

Solid Understanding of HTTP protocol and how server-side code is processed on the client

Understanding the nature of asynchronous programming and its quirks and workarounds Excellent hands-on experience with MongoDB , Mongo aggregation, MySQL, Ability to build REST services, Authentications, MVC applications

Excellent Object-Oriented Programming skills and ability to write modular, secure, scalable and maintainable code 

Experience with Elastic search, Redis.

Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)

Working knowledge of front end optimization and performance techniques

Obsession with lean, clean and organized front-end code

Cross-browser development and troubleshooting

Experience building Responsive websites for web, tablet and mobile devices

Eye for details is crucial

Able to handle multiple projects and competing deadlines

Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

Passionate about learning new technologies, take pride in code quality and a self-starter.

Exposure to AngularJS, jQuery is a plus

Experience of Groovy & Grails is a big plus.

Exposure to NoSQL databases like MongoDB is a big plus.

Experience in AWS is a big plus.

Desired Skills:

Experience with Microservices and DevOps.

Benefits :

Opportunity to work on highly challenging international projects.

Opportunity to travel & work with International clients.

Flexible and friendly work environment

Great organizational culture, focus on employee's well-being.

Work-life balance.

Be part of the best place to work for certified company

Duties/Responsibilities:

The person plays a dual role of Public Relation and Influencer Manager.

Public Relations

• Combine creativity, communication, and storytelling to create meaningful public relations campaigns that promote our products/ Founders.
• Pitch stories to top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and other online outlets.
• Cultivate, strengthen, and maintain media relationships.
• Create media materials such as press releases, talking points, run sheets, and messaging documents.
• Seek and manage business award submissions, interview opportunities, and speaking engagements for Co-Founders.
• Secure, track, and measure results.

Influencer Marketing

• Grow and maintain relationships with influencers to create excitement and mass brand exposure across social media platforms
• Mine the social media platforms for top-tier influencers, celebrities, content creators, and talent that can increase brand reach.
• Manage and update internal influencer database to ensure platform and metrics stay updated.
• Collaborate with internal creative and social marketing teams to drive influencers to create high-quality and engaging content.
• Continually engage with existing influencers and creators via email, DMs, and phone to build strong, long-lasting relationships. Manage day-to-day communications with talent/influencers.
• Manage all influencer requests, place and track product samples requests.
• Oversee gift boxes and other special packaging needs for high-touch influencers.
• Think creatively and add new ideas to pitch for new and exciting influencer programs.

Qualifications/Skills:

• 5+ years experience in public relations, in-house, or agency.
• Course in Mass Communication.
• Strong experience writing news releases, media advisories, feature stories, blogs, and media pitches.
• Existing relationships with top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and influencers preferred.
• Social media wizard who is well-versed in all platforms (IG, YouTube, Facebook, Twitch, TikTok, etc.) and in tune with how the influencer marketing landscape differs across each respective platform.
• Deep expertise in identifying key tastemakers, celebrity endorsers, and influencers.
• A passion for building and cultivating relationships with influencers.

Other Requirements

• Previous experience working with consumer products and fashion brands.
• Passionate about social media trends and pop culture in general.
• Love working in fast-moving, high-growth companies.
• Meticulous organizational skills.
• Self-starter, comfortable with managing multiple priorities at any given time.
• Exceptional written and verbal communication skills.
• Outstanding relationship-building skills

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support