Engineering Manager

About Us:

We are BlackLight Games; we bring culturally relevant synchronous multiplayer games experience to mobile. Our games have been rocking the Play Stores since launch. We have built cutting-edge back-end technology; we take pride that our games are played by more than 1 million players daily. Our flagship game, Ludo SuperStar has been downloaded more than 100 million times. Other titles include – CallBreak, Carrom, Solitaire, Spider Solitaire and Word games.

We are looking for a top-notch, ambitious and driven Unity Developer who is confident of creating world class mobile games which are played by millions of players. If you're hard-working, enthusiastic, dedicated, have fire in the belly to accept challenges, then BlackLight Games is the place for you.

Position: Associate/Senior Unity Developer (Mobile Games)

Location: Noida

Educational Qualification: B.Tech/ MCA / M.Tech / M.Sc  or relevant professional experience; preferably in Computer Science.

What You Bring to the team:

•       2-5 years of working experience in game development, preferable 2D games.

•       Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, user session management.

•       Good knowledge of game physics and particle systems

•       Experience of shipping out games on Android/ iOS and rolling out updates to them

•       Ability to plan and estimate timelines of new features/ releases.

•       Expert in debugging

•       Strong understanding of object-oriented programming, data structure and algorithms

Extra Gems for:

•       Experience of working in Product industry

•       Good understanding of client/ server interaction

•       Experience of working on a mobile multiplayer games on scale, will be a huge plus

•       Experience with Android development / Objective C

•       Open source contributions, interesting hobby projects.

•       Experience optimising for memory and space

Your responsibilities would include:

•       As an Associate Unity game developer, you will be part of the Unity Dev team and will be responsible for the front-end (client) side development.

•       You would design, build and maintain efficient, reusable, and reliable code

•       Implement new game features and services 

•       Continuously improve the game quality by fixing crashes, ANRs, performance related issues to deliver exceptional experience to our users.

•       Integrate third party SDKs like Analytics, Monetisation, Crash reporting etc.

•       Create, debug, maintain and optimise the game, and related in-house written libraries used for the game’s development.

•       Reporting to team lead regularly in clear and structured way regarding your progress. Proactive communication is a must when deadlines are getting missed.

Why Us?

•       High Growth Startup environment 

•       Company sponsored courses and education material

•       Lots of learning opportunities 

•       Work with a super-talented team of professionals

•       Informal work-culture, Casual Dress Code, multiple outings and trips

•       Performance Based Bonus

•       Competitive Salary

•       Medical Insurance for you and your family 

•       Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

Our IT Project Managers are responsible for assisting various tasks throughout the project lifecycle. Being a central liaison between all project stakeholders consisting Executive Board, Developers, and QA, they makes sure that we do not miss any deliverables from the schedule.

Curious about your work?

• Processing new projects that come in from the client.
• Attending calls/meetings with the client’s teams as needed.
• Determining work flow, steps and timelines for all projects.
• Assisting in the creation of documentation and reports such as project overviews and communicating the same to various internal stakeholders.
• Maintains ongoing daily communication with other departments and resources regarding project status.
• Ensuring each project flows within the timeline, receives checks, and is completely ready for delivery on time.
• Providing timely updates to the client side

Who will you work with?

Everyone, in a way! At SimplePlan, ours is an intentionally flat setup — you will be working directly with team leads, execution heads as well as team members across the length and breadth of the agency.

Who are you?

We're looking for someone who is passionate about scaling teams and working with groups of people towards a common objective — someone who:

• has 0-1 year of experience in Website Projects
• has a tech bachelors' degree
• is proactive as we care deeply about what we do & when we see opportunities/problems, we act
• is good on getting on and doing things
• is clear, concise and precise with a lot of documentation
• has an ability to communicate effectively and professionally with clients

You'll fit right in if:

• you really care about nurturing a delightful team environment
• you possess excellent active listening, presentation and communication skills
• you enjoy solving problems
• you have an innate sense of ownership when it comes to work
• you enjoy discourse on people and operations management
• you enjoy close collaboration with cross-functional teams and individuals from different backgrounds
• you are good with people and to people - whether it’s your fellow team leads, or those who help run SimplePlan behind the scenes

You won't fit right in if:

• you default to waiting for instructions rather than figuring things out yourself
• you are disinterested in being on top of everything
• you would rather keep quiet than speak up in a meeting

Location: Goregaon, Mumbai

Job Description:

We are seeking a highly skilled and experienced Technical Support Head to join our team in Mumbai. The ideal candidate will have a minimum of 10 years of experience in the SI industry, specifically in technical support roles, and possess extensive product knowledge in server, storage, backup, networking, security, and virtualization domains. As the Technical Support Head, you will be responsible for leading and managing a team of technical support professionals, ensuring the highest level of customer satisfaction, and driving continuous improvement in support processes.

Responsibilities:

1. Lead and manage a team of technical support professionals, including hiring, training, mentoring, and performance evaluations.
2. Establish and maintain support policies, procedures, and service level agreements to ensure effective and efficient support delivery.
3. Collaborate with cross-functional teams, including sales, product management, and engineering, to address customer issues and provide timely resolutions.
4. Serve as an escalation point for complex technical issues, providing guidance and expertise to resolve customer challenges.
5. Develop and implement metrics and key performance indicators (KPIs) to measure the team's performance and identify areas for improvement.
6. Stay up-to-date with industry trends, emerging technologies, and product advancements to enhance the team's technical knowledge.
7. Foster a customer-centric culture within the support team, ensuring high levels of customer satisfaction and retention.
8. Analyze support data and trends to identify recurring issues and proactively address them through process improvements or product enhancements.
9. Collaborate with vendors and third-party partners to resolve technical issues and ensure timely delivery of support services.
10. Prepare and present regular reports to senior management on support team performance, customer satisfaction, and key metrics.

Qualifications:

1. Minimum of 10 years of experience in the systems integration (SI) industry, with a focus on technical support.
2. In-depth knowledge and experience with server, storage, backup, networking, security, and virtualization technologies.
3. Proven experience in managing and leading technical support teams.
4. Strong problem-solving and troubleshooting skills with the ability to analyze complex technical issues and provide innovative solutions.
5. Excellent verbal and written communication skills, with the ability to effectively interact with customers, team members, and stakeholders at all levels.
6. Strong customer service orientation and a passion for delivering exceptional support experiences.
7. Demonstrated ability to drive process improvements and optimize support operations.
8. Familiarity with industry-standard support tools and systems.
9. Bachelor's degree in computer science, information technology, or a related field (preferred).

Game designers create the concepts and worlds of video games. They are involved with the design of the environment, story, characters, objectives and user experience of video games. 

Role and Responsibilities

They may be expected to deliver the following:

• Design and develop the original concept
• Construct level structure
• Storyboard the action of the game
• Conceive every element of the game including rules, setting, objects, vehicles, weapons, flora, fauna, etc, 
• Define user interface, menus and controls
• Generate the Game Design Document (GDD)
• Develop early prototypes
• Decide on the devices and platforms on which the game is played 
• Define the user experience 
• Work with programmers to design the back end of the game
• Research target audience to understand what they want in the game
• Lead the development process
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback
• Oversee the marketing and distribution roll-out
• Ongoing development and versions of the game

Game Designers should have a solid knowledge of 3D animation, illustration And programming languages.

We are looking for an astute Director of Engineering to join our team! As the leader of our rapidly growing engineering team, you will be responsible for the end-to-end development and delivery of our Products. In short: lead, build, retain & grow a top-notch engineering team that delivers top-notch products.

• Own, develop and execute the engineering strategy for the company
• Provide people and technical leadership to all engineering teams
• Lead the development and implementation of new products & features
• Partner with other cross-functional teams such as product, design, etc.
• Manage, coach and mentor a team of engineers and technology leads
• Recruit world-class engineers and grow the engineering team

• Strong technology leader, with proven ability to lead fast-paced engineering teams
• Extensive technical knowledge of engineering and cloud-native product development
• 2+ years of experience leading engineering teams with demonstrable outcomes
• Excellent written and verbal communication skills
• Excellent managerial and supervisory skills
• Experience leading fast-paced engineering teams in the consumer internet space

We are a hypercasual game studio based out of India with 3 published titles over last 2 years. We have generated 60MN+ downloads WW with 2M$+ in revenue in this short span of time. We are a tech first company who are trying to disrupt the hyper casual industry with tech-backwards, data-driven approach towards game development. We are foraying into hyper-hybrid casual space. Currently, as a part of this expansion, we are on lookout of rockstar unity 3D game developers to build the core team.

These are the few reasons to consider joining us -

1. A unique opportunity to be part of the core team of a game dev startup.

2. Opportunity to innovate in multiple genre.

3. We have strong tech mettle with vast software industry experience.

4. A very competitive compensation :)

(A quick introduction on myself - I have over 12+ years of experience in software industry. I exited as a Principal Engineer from amazon(.)com to bootstrap and scale Deven Studio into bigger heights.)

Thank you,

Venky

Co-Founder, Deven Studio

http://devenstudio.com">devenstudio.com

Below find the Job Description:-

Skill Set :

•  Hands-on experience with Advance Excel. 
• Team Handling experience
• The ability to generate excel reports & Validate them.
• Problem solving attitude
• Team Player

Job Responsibilities :

• Hand On experience in payments, stock management, Ecommerce Operations, Online Market Place, Cataloging (Procurement  Expert/ Inventory Management).
• Minimum 5 years of team handling experience
• Strong interaction with Internal & External teams.
• Managing Internal & External Merchants.
• Ticket & Escalation Management.
• Sale Support & getting higher discounts to improve sales

Roles and Responsibilities 

A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.

• Responsible to meet sales goals.
• Create a customer service-oriented culture in the store.
• Ensure that retail merchandising is appealing to customers.
• Manage all other matters pertaining to store sales and perform additional tasks as required.
• Promote store sales through cold calling, marketing and advertisements.
• Manage inventory and Registers

- Billing & Handover

- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.

- Crisp in money management and handover.

- Ensure all petty cash / petty cash vouchers are tallied and approved of.

Desired candidate profile:

- Graduate.

- Excellent spoken and written English and Kannada skills.

- Passion for Customer care and sales.

- Good knowledge of Pos.

- Excel skills preferred.

- Immediate availability.