Technical Support Head

About Company:

Edutainer is one of the biggest online education portals which makes you industry-ready by building skills for technological and professional challenges. It focuses on industrial expectation and a result-oriented approach by providing end-to-end practical knowledge programs providing the most affordable courses. Edutainer assures courses that provide the most demanded and highest-paying jobs in the industry. Undoubtedly, Edutainer is a pioneer in the field of technological study that provides the students with guidance under industrial professionals making them well-informed with the real operational procedures.

Role Overview:

We are seeking a dynamic and results-driven Sales Associate to join our EdTech company, focusing on sourcing online courses from individuals and aggregators. The ideal candidate will be passionate about education, possess excellent communication and negotiation skills, and have a strong understanding of the online learning landscape.

Responsibilities:

Identify and Outreach:

Identify potential course creators, individual educators, and content aggregators in the online education space.

Initiate outreach efforts through various channels to establish partnerships.

Build and Manage Relationships:

Cultivate strong relationships with course creators and aggregators to foster collaboration.

Clearly articulate the value proposition of our platform to potential partners.

Negotiation and Contracting:

Negotiate terms and agreements with course creators and aggregators to ensure mutually beneficial partnerships.

Draft and finalize contracts in collaboration with the legal team.

Market Analysis:

Stay abreast of trends and developments in the online education market.

Conduct market analysis to identify new opportunities and potential partnerships.

Collaboration with Content Team:

Collaborate with the content team to understand the needs of our audience and align course acquisitions with our platform's goals.

Data Management:

Maintain accurate records of communications, agreements, and ongoing partnerships.

Provide regular reports on acquisition progress to the management team.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.

Proven experience in sales or business development, preferably in the EdTech or online learning industry.

Strong negotiation and interpersonal skills.

Familiarity with online course creation platforms and content aggregators.

Excellent communication skills, both written and verbal.

Self-motivated with a proactive approach to problem-solving.

Benefits:

Competitive salary with performance-based incentives.

Opportunities for professional development and growth within the company.

A vibrant and collaborative work environment at the forefront of EdTech innovation.

If you are enthusiastic about shaping the future of online education and have a passion for building meaningful partnerships, we invite you to apply for this exciting opportunity.

Edutainer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

Company profile. 

Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients: 

• eLearning (off-the-shelf and custom)
• Gamified learning 
• Learning Management Systems (under the brand name CalyxLMS)
• 360-degree surveys (under the brand name Calyx360)
• Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)

Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms

We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.

Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.

Job Summary: 

Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.

Key Responsibilities:

• Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
• Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
• UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.

• System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)

Qualifications and Skills:

• Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
• Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
• Proven 2 plus experience in Full-Stack Development.
• Expertise in front-end and back-end technologies.
• UI/UX design proficiency.
• Continuous learner with the ability to adapt to new technologies.

CommVault Consulting Services helps customers overcome the inherent challenges of independently designing, planning, and building-out new modern data & information management environments.

We have an outstanding career opportunity for a successful Implementation Specialist to be part of our Professional Services team. This team member will be part of our professional services organization and will report directly to the Area Services Manager. This new member will be responsible for delivering solution deployments to our customers throughout the US and Canada. The perfect candidate will bring a positive attitude, efficient time management, innovative ideas, hard work ethic, and deliver quality customer service to our clients.

Job Description

How You Will Make an Impact

• Interface directly with clients to review and discuss deployments, expanding the scale of these projects
• Complete the scope of work as defined by client and sales team
• Validate all CommVault-completed tasks to ensure proper final configuration of the Commvault solution with customer
• Ensure customer satisfaction during implementation
• Assist team members, as needed

What You Need to Be Ready

• 7+ years of data protection experience
• 2+ years of consulting experience
• Experience with disk/tape storage hardware (HDS, Dell/EMC, NetApp, Oracle, Quantum, etc.)
• Cloud storage experience (Azure, AWS, Oracle)
• Proficiency with backup and recovery of Microsoft SQL, Exchange, and SharePoint
• Technical skills in Oracle, SAP, or other database platforms
• Previous Experience with backup software
• CommVault certified
• Bachelor’s degree

Talent Acquisition Role Responsibilities are given below:

Building Talent Pool

• Determining the current staffing needs of an organization

• Lead the sourcing strategy to identify the potential talent

• Identify and manage the external sourcing partners

• Responsible of hiring Top management hiring

• Identify the process gaps and reengineer the process as and when required

• Devising the technical assessment for selection procedure for various roles

• Creating a salary benchmarks and manage consistency for all the roles/locations

• Should make sure that the salary proposal are well within the defined budgets

• Creating a pool of blacklisted companies and employees whom the organization

• should refrain from hiring and vice versa

• Collaborating with the Department Heads and Divisional heads to identify the

• Challenges and resolutions

• Expertise in head hunting of candidates

• Should plan for reduction of drop out % rate

• Responsible for incorporating best industry practices for recruitment

• Ensure the reduction in early attrition

• Create a potential pipeline for future hiring

Sourcing Strategy

• Identify the right source of recruitment mix for the company

• Proactively connecting with prospective institute and organization for hiring such as

• Campus Recruitment, Job Portal, Ads, Contract Hiring, Offline Hiring, Consultancy

• Promoting the Kinara Brand amongst all stakeholders

Vendor Management

• Right consultant for right role

• Identifying the right vendor for every specialized roles and skills

HO & Field Hiring

• Recruitment & Onboarding for all the levels

BGV

• Neatly we do the BGV, strongly, oral or through IDFY

Pipeline Creation

• Creating the talent pool as a backup

• Strategy to reduce the early attrition

• Strategies to screen the right profiles, less rejection

Budgeting

• Ensure budget and cost optimization of the organization

HRMS

• How effectively the usage of HRMS in place by reducing the manual efforts

Other Requirements:

• Similar Industry market knowledge

• Team handling experience

• Have worked in the strategical capacity

Skills and Competencies:

Technical Skills

• Data Analysis and Reporting

• Have prior experience in handling HRMS tool

• Stakeholders Management

• Excellent in Analytics

Soft Skills

• Resourcefulness

• People Management

• Communication

• Time management

• Team management

Job Summary

Techmero, a leading Digital Marketing Company in Vadodara, is looking for candidates who possess strong writing and research skills to join our growing company as Content Writers. This role focuses on developing engaging written and visual content for our website and is a key part of growing our business.

Content editors are responsible for researching, proofreading, and publishing content. Content editors also fact-check articles and ensure the use of proper spelling, grammar, and syntax in outputs. They manage a team of content writers and assign works along with writing required quality content.

If you have excellent writing and editing skills in English and experience managing editorial calendars, we’d like to meet you.

(only candidates from the English medium will be given preference.)

Responsibilities and Duties

• Research industry-related topics using various tools
• Conduct simple keyword research and use SEO guidelines to increase web traffic
• Proofread and edit blog posts before publication from other writers
• Ensures the team’s tasks are completed in a timely manner

• Check Submitted work for approval and publish it.
• Coordinate with design teams or create illustrate articles
• Write a clear marketing copy to promote our products/services
• Prepare well-structured drafts using Content Management Systems
• Identify customers’ needs and gaps in our content and recommend new topics
• Ensure all-around consistency (style, fonts, images, and tone)
• Update website content as needed

Required Experience, Skills, and Qualifications

• Must have SEO related Content Writing experience (MUST)
• Proven work experience as a Content Writer, Copywriter, or similar role (Must)
• SSC and HSC from English Medium School (Must)
• Must understand WordPress basics
• Experience doing research using multiple sources
• Excellent writing and editing skills in English
• Familiarity with web publications
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Ability to meet deadlines
• Master's Degree or Bachelor's Degree
• Portfolio of published articles (Optional)

Roles and Responsibilities

• Build talent pipelines for current and future job openings
• Lead all sourcing strategies
• Manage our external partnerships with colleges, job boards and HR software vendors
• Implement online and offline employer branding activities
• Prepare and review our annual recruitment budget
• Oversee all stages of candidate experience (including application, interviews and communication)
• Forecast hiring needs based on business growth plans
• Manage, train and evaluate our team of recruiters
• Participate in and host recruitment events to drive awareness of our company
• Develop a network of potential future hires (e.g. past applicants and referred candidates)
• Measure key recruitment metrics, like source of hire and time-to-hire

Desired Candidate Profile

• Proven work experience as a Talent Acquisition Specialist or similar role
• Demonstrable experience managing full-cycle recruiting and employer branding initiatives
• Solid understanding of sourcing techniques and tools (e.g. social networks)
• Hands-on experience with Applicant Tracking Systems (ATSs) and HR databases
• Good team-management abilities
• Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
• BSc/MSc in Human Resources Management or relevant field

• Working with Managers to determine hiring needs for the business function team
• Sourcing potential candidates through online channels (e.g. social platforms and professional networks)
• Partnering with Recruiting firms
• Developing a strong relationship with various agencies and work with them to get the right candidates
• Developing strong stakeholder relationships (Hiring Managers) and maintaining effective communication channels
• Designing job descriptions and interview questions that reflect each position’s requirements
• Facilitating the initial conversation with all candidates
• Being the key contact for internal applicants
• Managing internal posting and employee referral programs
• Screening and recommending candidates to hiring managers, handling reference checks, HR round
• Collaborating with stakeholders to improve and streamline the talent acquisitions processes and workflows as we scale the business function teams
• Working closely with business leaders to influence and deliver quality assessment and high-touch candidate experience through all aspects of the recruitment

Desired Candidate Profile

• Graduate or Post-Graduate with 2-4 years of relevant experience in recruiting
• Hands-on experience with recruiting across level with a good understanding of various interview techniques and evaluation methods
• Strong organization, interpersonal and communication skills required
• Ability to deal appropriately with highly confidential information
• Ability to prioritize and juggle multiple tasks simultaneously
• Comprehensive knowledge of, and experience with, Microsoft Word/Excel/PowerPoint
• Hands-on experience with Avature or similar ATS is preferred