Engineering Manager

Joining Priority!

Job Title: Customer Service & Sales Executive – Healthcare

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Sales & Customer Service

Reports To: Operations Manager

ONLY LOCAL CANDIDATES APPLY!

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated and customer-focused professional to join Miror Therapeutics Pvt. Ltd. The role involves making outbound calls to promote our healthcare products, providing exceptional customer service, processing orders, maintaining documentation, and supporting administrative duties as required. This position combines sales, service, and operational responsibilities to ensure a seamless customer experience.

Key Responsibilities

·        Make outbound calls to prospective and existing customers to promote Miror’s healthcare products and services.

·        Provide detailed product information, handle customer inquiries, and ensure high-quality service standards.

·        Achieve sales targets through proactive engagement, upselling, and cross-selling.

·        Process customer orders accurately, including order entry, confirmation, and follow-up until delivery.

·        Maintain complete and accurate customer records, sales documentation, and transaction reports.

·        Coordinate with internal teams for order fulfilment, delivery tracking, and issue resolution.

·        Maintain product knowledge, including healthcare industry trends and company offerings.

·        Support administrative activities and other operational tasks as assigned.

·        Communicate with customers via phone calls, WhatsApp, email, and SMS.

·        Run and manage WhatsApp and email marketing.

·        Follow up with leads and assist customers with purchases and queries.

·        Record and maintain accurate customer information and feedback.

Requirements

·        Bachelor’s degree in any discipline; preference for candidates with healthcare-related qualifications or experience.

·        3–5 years of experience in customer service, upselling on inbound or outbound calling (healthcare industry experience highly preferred).

·        Strong communication skills (verbal and written) and persuasive sales abilities.

·        Proficient in MS Office and basic CRM/order management systems.

·        Ability to multitask, prioritize, and manage time effectively.

·        Customer-oriented approach with problem-solving skills.

Key Skills

·        Outbound calling & upselling

·        Customer service excellence

·        Healthcare product knowledge

·        Order processing & documentation

·        Administrative support

·        Communication & relationship management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Contact me / message me here on cutshort

Check us out on – www.miror.in or call me at Miror reception.

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

AppItSimple Infotek is a leading software development company that specializes in providing innovative and customized software solutions to businesses of all sizes. With a team of experienced developers, designers and project managers, we help organizations to transform their ideas into successful digital products. Our focus is on delivering high-quality, scalable, and secure solutions that meet the unique needs of each client. Whether you're looking for a custom web application, mobile app, or cloud-based solution, AppItSimple Infotek is your partner for success.

URL : https://appitsimple.com/

Product : SoftwareSuggest : https://www.softwaresuggest.com/

SoftwareSuggest is a comprehensive software directory that helps businesses discover the right tools to achieve their goals. Our platform provides a vast collection of software solutions across various categories, including project management, marketing, customer service, and more.

With our expert reviews and user ratings, finding the right software has never been easier. Our goal is to simplify the software selection process by providing a one-stop-shop for businesses to find and compare software solutions, saving time and effort in the process.

Whether you're a small business or a large enterprise, SoftwareSuggest is your trusted guide to finding the software that's right for you.

Job Responsibilities

-Create and execute the brand strategy for the company. This involves developing a clear understanding of the company's mission, target audience, and brand positioning.

-Responsible for managing the visual identity of the brand, developing and maintaining brand guidelines, overseeing the design of marketing materials, and ensuring consistency across all communications.

-Responsible for conducting market research to understand consumer behavior and trends, as well as to identify opportunities to enhance the brand's reputation.

- Working closely with internal teams, including marketing, advertising, and product development teams, to ensure that the brand strategy is aligned with the company's overall goals.

-Developing marketing campaigns that effectively communicate the brand's message to the target audience.

-Tracking and analyzing the effectiveness of marketing campaigns and brand strategy through monitoring consumer engagement, tracking brand awareness, and measuring the return on investment of marketing initiatives

-Building relationships with key stakeholders, such as media outlets and influencers, to enhance the brand's reputation and increase brand visibility.

Requirements

-Creative mindset to come up with innovative ideas for branding and marketing campaigns.

- Ability to think strategically and develop comprehensive branding strategies that align with the company's overall goals and values.

- Strong understanding of marketing principles and techniques to develop effective marketing campaigns and measure their success.

- Excellent communication skills to effectively communicate with various stakeholders, including cross-functional teams, vendors, and customers.

-Analytical skills to analyze market data, consumer behavior, and marketing trends to develop effective branding strategies.

-Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.

-Detail orientation to ensure that the brand messaging and visuals are consistent across all marketing channels.

- Adaptable to changing market trends and consumer behavior to adjust branding strategies as needed.

-Knowledge of Event and exhibition handling.

Hashtag Labs is looking for MERN stack developer who is an expert in MongoDB, Express, React and Node. He/she should be proficient in JavaScript and use HTML, CSS and JavaScript to handle front-end operations and JavaScript with Node.js to handle back-end operations.

Roles and Responsibilities:-

• Ability to translate Wireframes into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• React.JS NodeJS developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developers should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Experience: 2+ years

Job Location: Lucknow, Uttar Pradesh

• Candidate Should have 5+ Years Of Experience in Core Java
• You will need strong development skills to work on and improve our Scala-based services, and be able to work together with senior teammates to create appropriate architectural design and ensure all aspects are appropriate to meet the business need.
• Excellent Functional Design and Functional Programming skills (more than 2 years of business experience in Scala and Java projects, respectively)
• Core skills in key supporting technologies and/or frameworks such as Play (AKKA) / Lagom
• Proven experience working in teams in the successful delivery of complex, performant and high quality products
• Excellent spoken and written communication skills
• Experience of SaaS (Software as a Service) environments
• Exposure to RESTful web APIs and a service oriented architecture
• Experience in Linux environments, Shell scripting etc
• Working with XML and JSON including parsing, asserting / matching and extracting
• Experience with Continuous Integration environments and build tools, including Terraform, Jenkins, Maven, Gradle and Ant
• Experience with messaging systems such as Apache Kafka, Amazon Kinesis, Amazon SQS and Rabbit MQ
• Experience working on Live platform SDKs such as Twilio, AWS Elemental

• You will be building and shipping robust apps to Android/ iOS devices using a single codebase.
• You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
• You will be sharing feedback and brainstorming ideas with teams to improve the development process.
• Understand basic concepts of design for developing user friendly applications.
• Stay up to date with the latest technologies.

• Experience in development of Android/iOS applications and have deployed them on Google Play/App Store.
• 1+ years knowledge in mobile app development.
• In depth understanding of front end languages like HTML, CSS3 and JavaScript.
• In depth understanding of Object Oriented programming languages like Java and C++.
• Familiarity using version control tools like Git, Subversion etc. and IDEs like Android Studio, VS Code etc.
• Understanding of the Agile Software Development Life Cycle and been exposed to Scrum projects.
• Knowledge of Dart programming language, Rest APIs and integration of various APIs from third parties.
• Comfortable using test cases for debugging code, enhancing performance and reliability.

• Ability to handle and build integration of mobile apps with third-party systems,
• developing Android and iOS apps
• using Flutter, Dart, Rest APIs, Angular, jQuery, Ionic

• 5 days working
• Flexible Office Hours
• Health Insurance

We are seeking a lead Python Developer to lead the backend efforts and, in the process design, develop, and deploy its customer centric applications.

The person will have the opportunity to design and build an early stage, rapidly evolving platform from scratch and carry out these primary responsibilities -

Optimize components for maximum performance across multiple devices and browsers

Write performant REST APIs for both internal and external consumption

Build micro services and their deployment process

Work with problems of scale, leveraging technologies that are distributed in nature.

Perform code reviews

Required qualifications and must have skills

Excellent analytical and problem-solving skills

Proven-deep-expertise with Python programming (4+ years of hands-on experience in Python and backend development)

Building performant and scalable applications from scratch

Experience in working with frameworks like Django, Flask, etc.

Experience with building APIs and services using REST, SOAP, etc.

Experience with any RDBMS and strong SQL knowledge

Comfortable with Unix / Linux command line

Object-oriented concepts & design patterns

Sytem and database desinging skills

Nice to have Skills

Knowledge of other programming languages beyond Python

Familiarity with managing infrastructure on AWS/GCloud

Experience with working with/building data analytics pipleline

Familiarity with NoSQL databases

Good understanding of Docker and container platforms like Mesos and Kubernetes

Security-first architecture approach

Application benchmarking and optimization

Interpersonal Attributes

You are driven by the impact your work creates

You can answer the why behind any technological choice you make

You can work independently as well as part of a team

1. Identify and prospect new Business Opportunities via personalized emails, Telephonic calls, prospecting via Social Media Platforms such as LinkedIn, Twitter, online Databases, Websites.
2. Schedule potential Client meetings 
3. Constantly work with Sales and Marketing Heads to strategize on Pipeline building and its progress.
4. Work closely with Sales and Marketing teams to achieve Monthly/Quarterly revenue Goals.
5. Prepare and Analyse lead Generation pipeline via Reports and Dashboards and give insights on the way ahead.
6. Manage Sales Funnel while interacting with Prospective clients and maintain relationships for re-marketed prospects.