QA Engineer

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

Position Overview: We are looking for a senior developer who must be capable of building services using modern microservices architecture with NodeJS & serverless frameworks. Should have strong knowledge of ObjectOriented Concepts, and Node. Js frameworks like loopback, RDBMS, and microservice patterns. The candidate should be comfortable with application coding based on design and specifications, and also be comfortable working with JSON and RESTful services. The candidate must be a top-notch developer committed to keeping learning new things and becoming an integral part of and fostering growth within our development team.

Roles & Responsibilities:

• Developing and maintaining the backend systems that support the application
• Designing and implementing APIs and Microservices architecture to handle the application workload
• Developing and optimizing queries for RDBMS (MySQL) to manage data and ensure performance and scalability
• Managing and deploying the application on AWS using Lambda, ECS and other related services
• Collaborating with front-end developers to ensure smooth communication between front-end and back-end systems and back-end systems
• Writing clean, neat and reusable code that follows coding standards and best practices.
• Participating in code reviews and ensuring that coding standards are maintained
• Troubleshooting and debugging issues that arise in production environments
• Optimizing the application for performance, scalability, and security
• Continuously learning and staying up-to-date with the latest technologies and best practices in software development
• Documenting technical specifications, processes, and system design

About the Role:

We are seeking a talented B2B Copywriter to join a dynamic creative agency that partners with global enterprises. This role is perfect for someone who is passionate about crafting compelling narratives, developing impactful content, and shaping the voice of leading B2B brands. If you have a keen understanding of corporate communications, employer branding, and ESG storytelling, we’d love to hear from you!

Location: Bangalore

Employment Type: Full-Time, Permanent

Experience: 2-3 years

Joining Date: ASAP

Responsibilities:

• Develop engaging and persuasive content for B2B campaigns, marketing videos (including explainers), corporate communication reports, websites, and more.
• Conduct thorough research to create content that aligns with the client’s brand voice and objectives.
• Collaborate closely with design, production, and client servicing teams to bring creative concepts to life.
• Stay updated with industry trends and suggest innovative creative formats and storytelling techniques.
• Transform complex data and insights into clear, compelling, and engaging narratives.
• Ensure content aligns with brand guidelines and meets the highest standards of creativity and clarity.
• Work efficiently under deadlines while maintaining quality and consistency.

Qualification:

• 1-3 years of proven experience in copywriting with global brands and B2B
• Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field.
• Proven track record of high-quality copywriting for global B2B brands.
• Strong visualization skills with the ability to create impactful and engaging content.
• Excellent research skills, attention to detail, and an ability to distill complex ideas into simple, effective messaging.
• A creative mindset with a passion for storytelling and branding.

If you’re ready to take on an exciting role in a fast-paced creative environment, apply now!

Here's a Bit More About What We're Looking For

Job responsibilities include, but are not limited to:

● Building GTM Strategy. You’ll own our growth strategies and identify the key channels in which we can invest in and scale our customer acquisition efforts. You’ll be a thought leader who is excited to take a scrappy approach, brainstorm and launch new experiments, A/B test,

and double down upon early signs of success.

● Relentlessly optimizing.. You’ll combine quantitative and qualitative insights to identify opportunities, improve conversion rates, and reduce costs.

● Scale a world class team. We’re looking for someone who can build the playbook that the team will operate against as it grows. You’ll be empowered to recruit and get the most out of a high-performing, efficient team.

● Execute a broad mandate. You’ll roll up your sleeves and get done what is necessary to remove blockers to our company’s growth, recognizing that this will change and develop as the business matures. You aren’t afraid to dive in and help us solve other business problems as needed.

● Own growth, content and digital marketing completely: experience in PR/ Comms not needed.

● Highly quantitative approach to growth and marketing. Experience with A/B experiments, growth hacks and other tools.

1. BS/MS degree in Computer Science, Engineering or a related field.

 2. Proven experience in designing and developing iOS applications using MVVM, and Clean Architecture 

3. Have published one or more iOS apps in the app store. 

4. Proficient in Swift, Objective-C and Cocoa Touch.

 5. Hands-on experience writing quality unit and integration tests. 

6. Experience with iOS frameworks such as Core Data, Realm, Core Animation, XCTest etc. 

7. Experience with offline storage, multi-threading, and performance tuning 

8. Familiarity with RESTful APIs to connect iOS applications to back-end services 

9. Understanding of Apple’s design principles and interface guidelines 

10. Familiarity with push notifications and app extensions. 

11. Proficient understanding of code versioning tools like Git. 

12. Familiarity with CI/CD using Jenkins or AppCenter.

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

• REQUIREMENTS

  • Write hand-coded HTML5, JS, and CSS(SCSS) that is thoroughly standards-compliant.

  • Solid Javascript experience.
    -WordPress Must needed
    -Experience designing and developing responsive design websites

  • Knowledge of modern authorization mechanisms, such as JSON Web Token

  • You know how to architect all components of a frontend project

  • You have experience reading API documentation and working with different endpoints to compose the desired effect

  • You know how to run projects through solid processes (things like code reviews, reviewing stories, planning)

  • Ability to understand business requirements and translate them into technical requirements

  • Picks up new technologies quickly and efficiently

  • Uses Git effectively

  • Know how to create tests and why it's important

  • Knowledge of OOP and software design principles

  • You know how to optimize frontend load times, debug rendering issues, and overall provide a smooth experience to the user.

  • Knowledge of responsive frontends

  • You don't have to be an expert in backend tech, but you'll need to understand how to integrate with the backend guys.

  • Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform

• WHAT do WE expect?

  • Someone who is comfortable taking on multiple projects at the same time, juggling tasks.

  • Experience of working in and collaborating with teams

  • Should take ownership of tasks.

  • Acumen. You must be able to think and judge multiple solutions for a problem and be able to reason between them.

   

  GOOD TO KNOW

  • Experience in Linux and command-line interface.

  • JS/Webpack/Browserify.