DevOps Engineering Manager

Role & Responsibilities

We’re looking for an experienced Data Architect to lead enterprise-scale data modernization initiatives leveraging Microsoft Fabric. In this role, you will define the target-state architecture, implement Medallion (Bronze/Silver/Gold) architecture within Fabric Lakehouse, and establish enterprise data governance frameworks. You will also build GenAI-ready data platforms that enable advanced analytics, machine learning, and secure enterprise-wide data access.

Responsibilities:

• Lead enterprise-scale implementation of modern data platforms using Microsoft Fabric
• Design and implement Medallion architecture (Bronze/Silver/Gold)
• Architect scalable Lakehouse, Data Warehouse, and Real-Time Analytics solutions
• Define data modeling standards (Dimensional, Data Vault)
• Establish data governance frameworks including cataloging and lineage
• Build CI/CD pipelines for data platforms
• Design AI/ML and Generative AI-ready architectures
• Build ingestion pipelines (batch, streaming, CDC)
• Enable real-time data processing
• Develop target-state architecture and standards
• Collaborate with cross-functional teams
• Act as a trusted advisor to clients

Ideal Candidate

• Strong Microsoft Fabric / Azure Data Architect profile
• Mandatory (Experience 1) – Must have 8+ years of experience in Data Architecture / Data Engineering, with strong exposure to enterprise-scale data platform modernization initiatives
• Mandatory (Experience 2) – Must have 3+ years of deep hands-on experience in Microsoft Fabric ecosystem including Fabric Lakehouse, OneLake, and Data Factory, with large-scale implementations
• Mandatory (Experience 3) – Strong expertise in designing and implementing Medallion (Bronze/Silver/Gold) architecture and scalable lakehouse platforms supporting batch and real-time workloads
• Mandatory (Experience 4) – Strong experience in Azure data ecosystem including Azure Data Factory, Azure Synapse, ADLS, and Power BI, with good understanding of cloud-native data architectures
• Mandatory (Experience 5) – Proven experience designing scalable data models including Dimensional Modelling (Star/Snowflake) and/or Data Vault for enterprise data warehouses
• Mandatory (Experience 6) – Must have hands-on experience building ingestion pipelines including batch, streaming, and CDC pipelines using tools like Spark, Kafka, or Fabric pipelines
• Mandatory (Experience 7) – Strong experience in implementing data governance frameworks including data cataloging, lineage, metadata management, and security controls
• Mandatory (Skill 1) – Proven experience in building CI/CD pipelines for data platforms using Azure DevOps / Git, including automated deployment and environment management
• Mandatory (Skill 2) – Hands-on experience designing AI/ML-ready data platforms, enabling advanced analytics, machine learning, and Generative AI use cases
• Mandatory (Skill 3) – Experience with orchestration and workflow tools, and integrating data platforms with BI tools like Power BI for enterprise reporting
• Mandatory (Note) – Only immediate joiners (within 15 days) will be considered
• Preferred (Certification) – Microsoft Fabric / Azure certifications; exposure to MDM, data quality frameworks, and enterprise metadata tools

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Title: Area Sales Manager – B2B School Sales

Location: Thrissur & Cochin, Kerala

Experience: 1 to 4 years

Salary: ₹3.5 – ₹4 LPA

Industry: Education / EdTech / B2B Sales

Employment Type: Full-Time

Job Summary:

We are looking for a highly motivated and energetic Area Sales Manager to drive B2B sales in the school segment across Thrissur and Cochin. The ideal candidate will be responsible for developing new business opportunities, maintaining strong relationships with school decision-makers, and achieving sales targets.

Key Responsibilities:

• Identify and onboard new schools in the assigned territory (Thrissur & Cochin).
• Build and maintain strong relationships with principals, school management, and key decision-makers.
• Pitch educational products/services to schools and ensure timely closures.
• Achieve monthly and quarterly sales targets.
• Conduct product demos and training sessions for clients.
• Work closely with the marketing and operations team to ensure seamless delivery and customer satisfaction.
• Monitor competition and market trends to strategize accordingly.
• Maintain accurate records of sales, client interactions, and follow-ups via CRM tools or reporting formats.

Required Skills & Qualifications:

• Bachelor's degree in any discipline (MBA is a plus).
• 1–4 years of experience in B2B sales, preferably in the education sector or similar.
• Prior experience in school sales will be a strong advantage.
• Excellent communication and interpersonal skills.
• Strong negotiation and presentation abilities.
• Self-driven and target-oriented.
• Willingness to travel locally within assigned areas (Thrissur & Cochin).

Benefits:

• Fixed salary: ₹3.5 – ₹4 LPA (based on experience and interview performance).
• Incentives based on sales performance.
• Travel reimbursement.
• Career growth opportunities in a fast-growing sector.

Role/Designation : Relationship Manager

   Reporting Manager : City Head      

Location : Thane east mumbai

   Roles & Responsibilities:

• Recruiting and Managing team of financial advisors/agents.

• Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis

• Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner

• Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted.

• Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time.

• Understanding and aligning with company’s policies and ensure full compliance.

• Maintaining the highest level of business hygiene.

• Identifying new approaches to enhance reach and generate more sales in the assigned region.

• Working on distribution of Motor, Life & health Insurance and loans, credit card, NPS, etc and products as and when introduced by the organization.    

Desired Profile:

• Education - Full time HSC or Graduation.

• Experience - 1+ year of experience in Sales and BD in Insurance Industry.

• Knowledge - In-depth understanding of business context. Understanding of Insurance and Financial products is an added advantage.

• Exposure - Familiarity with all types of insurance plan and financial products (Life, Health, Motor,)

• Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.

• IT Skills - Proficient with Microsoft Office Suite or related software.

Quantum Corp. leads the world in helping users collaboratively solve some of the world's hardest computer challenges. Whether its wrangling Petabytes of data for cutting edge movie production, managing global content production workflows, exploring new sources of energy, or managing oceans of content and blending collaborative high-speed workflows with cutting-edge object storage, Quantum has the tools and technology to help you engineer the solution that works now - and preserves your work for decades to come. You are applying to an exceptional team that contributes to enhancing our position as a proven global expert in data management.

Job Summary and Duties:

This position will highlight new product development, as well as feature development and bug fixing of existing products serving the expanding big data, NAS, virtualization, replication, and file systems market. This position is required to be well rounded in operating system including all flavors of Linux, Windows, and MacOS. Building specialized core (user space and kernel space) software is the main function of this role.

Specific duties include but are not limited to:

• Development and maintenance of new Primary Storage products.

• Investigating and resolving issues in existing products related application workflows, cross-platform interactions, and new operating systems.

• Triage and disposition incoming issues from support cases, customer interactions, and new feature requests.

Job Requirements:

• Minimum 8 years of combined education and experience including 5 years of C/C++ programming.

• Expertise with SMB/NFS networking protocol stacks (Samba).

• Filesystem VFS layer expertise (Samba VFS modules).

• Experience with Python and Linux shell programming.

• Experience with SAN and Ethernet networking technologies.

• Ability to work in a team environment.

• Strong communication skills.

Desired Skills:

• Knowledge of kernel internals including any of the following: Linux and Mac OS X.

• Interfaces with special purpose file system APIs and web services required.

• Knowledge and experience with container technologies (Kubernetes, Docker)

• Knowledge and experience with Virtualization technologies: ESX, KVM

• Experience working in an Agile environment using CI methodologies.

CASEY GALAXY INDIA PVT LTD. – A premier organization of Eastern India is involved in various segment of consumer interest. We are hiring experienced and versatile candidates for the position of Business Development Manager to execute marketing strategy, policy and ethics in the market.

RESPONSIBILITIES: As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:

 Approaching potential leads and close them within a stipulated time frame.

 Create exclusive distributors, exclusive Super Stockists and business associates for the company towards business growth.

 Look after the entire business growth of the exclusive distributor, super stockiest and business associate.

REQUIREMENTS:

 Bachelor’s degree in business, marketing or related field.

 Experience in sales, marketing or related field.

Designation : Backend - Mobile Application Developer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking to hire a Backend Software Engineer to design and build functional applications and work with our dynamic team of engineers to solve challenges that come with our rapidly evolving technical stack. You should be comfortable working with new technologies and architectures while working with a small team to take ownership of projects to ultimately deliver amazing global user experience. The ideal candidate needs to have experience building products and a firm understanding of web frameworks, APIs, databases, and multiple back end languages. 

 If you have a strong working knowledge of solving the challenges that impact both the front end and back end architecture and are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Help maintain code quality, organization, and automatization of application
• Architect and provide guidance on building end-to-end systems optimized for speed and scale
• Translate application storyboards and use cases into functional applications
• Identify bottlenecks and devise elegant solutions to improve the scope of functionality of the application

• Ensuring quality and performance as per expected specifications.
• Engage with inspiring designers and front end engineers as we create reliable APIs

What you need to have

TECHNICAL SKILLS

• Extensive experience with building web and mobile applications.
• Deep understanding of NodeJS with excellent debugging and optimization skills.
• Experience of designing and integrating RESTful API’s, client communication and product development.
• Understanding of unit/integration testing,  deployment of applications and GCP is a plus.`
• Exposure to IMAP Protocol & mail related applications is a plus
• 2 or more years of working experience as a Backend Developer.

• Team Name - SDET
• Skills and Stacks - Java, Spring boot, Mysql, AWS stack, HTTP/GRPC
• Project 1 line description -Will be required the folks to close the P0 E2E automation