DevOps Engineering Manager

Location: Remote (India only)

About Certa At Certa, we’re revolutionizing process automation for top-tier companies, including Fortune 500 and Fortune 1000 leaders, from the heart of Silicon Valley. Our mission? Simplifying complexity through cutting-edge SaaS solutions. Join our thriving, global team and become a key player in a startup environment that champions innovation, continuous learning, and unlimited growth. We offer a fully remote, flexible workspace that empowers you to excel.

Role Overview

Ready to elevate your DevOps career by shaping the backbone of a fast-growing SaaS platform? As a Senior DevOps Engineer at Certa, you’ll lead the charge in building, automating, and optimizing our cloud infrastructure. Beyond infrastructure management, you’ll actively contribute with a product-focused mindset, understanding customer requirements, collaborating closely with product and engineering teams, and ensuring our AWS-based platform consistently meets user needs and business goals.

What You’ll Do

• Own SaaS Infrastructure: Design, architect, and maintain robust, scalable AWS infrastructure, enhancing platform stability, security, and performance.
• Orchestrate with Kubernetes: Utilize your advanced Kubernetes expertise to manage and scale containerized deployments efficiently and reliably.
• Collaborate on Enterprise Architecture: Align infrastructure strategies with enterprise architectural standards, partnering closely with architects to build integrated solutions.
• Drive Observability: Implement and evolve sophisticated monitoring and observability solutions (DataDog, ELK Stack, AWS CloudWatch) to proactively detect, troubleshoot, and resolve system anomalies.
• Lead Automation Initiatives: Champion an automation-first mindset across the organization, streamlining development, deployment, and operational workflows.
• Implement Infrastructure as Code (IaC): Master Terraform to build repeatable, maintainable cloud infrastructure automation.
• Optimize CI/CD Pipelines: Refine and manage continuous integration and deployment processes (currently GitHub Actions, transitioning to CircleCI), enhancing efficiency and reliability.
• Enable GitOps with ArgoCD: Deliver seamless GitOps-driven application deployments, ensuring accuracy and consistency in Kubernetes environments.
• Advocate for Best Practices: Continuously promote and enforce industry-standard DevOps practices, ensuring consistent, secure, and efficient operational outcomes.
• Innovate and Improve: Constantly evaluate and enhance current DevOps processes, tooling, and methodologies to maintain cutting-edge efficiency.
• Product Mindset: Actively engage with product and engineering teams, bringing infrastructure expertise to product discussions, understanding customer needs, and helping prioritize infrastructure improvements that directly benefit users and business objectives.

What You Bring

1. Hands-On Experience: 3-5 years in DevOps roles, ideally within fast-paced SaaS environments.
2. Kubernetes Mastery: Advanced knowledge and practical experience managing Kubernetes clusters and container orchestration.
3. AWS Excellence: Comprehensive expertise across AWS services, infrastructure management, and security.
4. IaC Competence: Demonstrated skill in Terraform for infrastructure automation and management.
5. CI/CD Acumen: Proven proficiency managing pipelines with GitHub Actions; familiarity with CircleCI highly advantageous.
6. GitOps Knowledge: Experience with ArgoCD for effective continuous deployment and operations.
7. Observability Skills: Strong capabilities deploying and managing monitoring solutions such as DataDog, ELK, and AWS CloudWatch.
8. Python Automation: Solid scripting and automation skills using Python.
9. Architectural Awareness: Understanding of enterprise architecture frameworks and alignment practices.
10. Proactive Problem-Solving: Exceptional analytical and troubleshooting skills, adept at swiftly addressing complex technical challenges.
11. Effective Communication: Strong interpersonal and collaborative skills, essential for remote, distributed teamwork.
12. Product Focus: Ability and willingness to understand customer requirements, prioritize tasks that enhance product value, and proactively suggest infrastructure improvements driven by user needs.
13. Startup Mindset (Bonus): Prior experience or enthusiasm for dynamic startup cultures is a distinct advantage.

Why Join Us

• Compensation: Top-tier salary and exceptional benefits.
• Work-Life Flexibility: Fully remote, flexible scheduling.
• Growth Opportunities: Accelerate your career in a company poised for significant growth.
• Innovative Culture: Engineering-centric, innovation-driven work environment.
• Team Events: Annual offsites and quarterly Hackerhouse.
• Wellness & Family: Comprehensive healthcare and parental leave.
• Workspace: Premium workstation setup allowance, providing the tech you need to succeed.

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

https://lnkd.in/dXFPGEAN

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

• Hands-on experience in modern web-development using .Net core, C#, Angular2+, Javascript, HTML5, CSS
• Expertise in developing services (SOAP-WCF and REST)
• Expertise in web development frameworks like ASP.NET MVC
• Good knowledge of database concepts and Microsoft SQL Server
• Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
• Experience working in any of the JavaScript frameworks like Ember.js, AngularJS, or ReactJS is a bonus.
• Strong analytical and troubleshooting skills.
• Ability to work as an individual contributor.
• Flair to learn new technologies and thrive in an agile environment.

• Able to identify prospects
• Able to pitch products and services
• Driven by targets and motivated to do sales
• Outbound calling on data collected through lead generation activities / secondary data sources
• Daily follow-ups on older leads and work on new leads
• Good networking skills
• Able to make 120-150 calls a day

• Or English + 2 regional language

• Writing clear and error-free content for a website that reflects the company’s voice
• Meeting with clients to understand their message, brand voice and target audience
• Proposing copy concepts in an engaging way for clients and carrying out projects once they are approved
• Interpreting creative direction and technical information and turning them into persuasive copy concepts
• Collaborating with PR and marketing departments to brainstorm and develop a variety of marketing materials
• Working with clients to edit and modify the copy to meet their content expectations

• Bachelor’s degree or equivalent experience in communication or marketing
• Experience producing copy for print and digital media channels
• Proven success in producing copy for advertising or marketing campaigns
• Exceptional skill in social media writing, including use of hashtags and relevant acronyms
• Proficiency with common office software
• Experience with SEO concepts and social media marketing
• Creativity, adaptability and the ability to work collaboratively with a team
• 2-3 years of experience in creative copywriting. 

Location: Mumbai

Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.

· It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.

· Generate lead and achieve monthly target.

· Maintain and develop relationships with customers.

· Act as a contact between a company and its existing and potential clients.

· Negotiate the terms of an agreement and close sales.

· Conducting market research to identify new business opportunities.

Requirements:-

· Minimum Qualifications Any Graduate

· 2 to 4 years of Proven experience working as a business development in Offshore IT Services.

· Excellent English Communication Presentation Skills with pleasing personality.

· The ability to work in a fast-paced environment.

· Exceptional negotiation and decision-making skills.

Desired Skills and Experience

· Bid On freelancer, guru, UpWork.

· Lead generation LinkedIn, Xing, AnglList and from other platforms.

· Intermediate in between client and developer.

· Make SRS report for requirement.

· International business development

· Mentor the junior business development executive

· Take ownership for the business growth

• Check the Cmg's and take the requirements from functional consultants and users.
• As per business logic (MD50) do change existing reports and develop the new reports.
• Developing new packages, procedures, functions and updating existing packages and procedures, functions.
• Developing the workflows.
• Developing the API's as per business logic's for data updates.
• Developing the data extraction automation programs (.sql files developments) for data extractions.
• Prepare the test cases and migration documents for migrating objects.

• Bachelor's Degree in IT/ Computers/ Science or Master's in Computer required.
• 2 - 5 years of relevant experience on Oracle Apps Technical.
• Candidates must have hands on experience on Oracle RDF/XML/Pl-SQL Reports, D2k Forms, Workflow, OAF, And functional knowledge on O2C & P2P.