Roles and responsibilities:
- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:
- Inviting parents or the adult learners to a video counseling session
- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase
- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program
How is sales at PlanetSpark different?
- High Intent Leads - you get leads after they take a 1-hour demo.
- Extensive Training- you will get extensive instructor training and on-the-job training
- Career Progression - Get fast-track growth in designation and compensation
- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!
Mission statement for the role:
- Generate revenue by achieving weekly target through consultative inside sales.
Your career path
Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.
- Business development counselor
- Senior business development counselor
- Assistant Manager
- Manager
- Senior Manager
- Associate Director - Associate Vice President - Vice president
Key skills to be successful in the role:
- Excellent communication, interpersonal presentation, and problem-solving skills
- A go better attitude and winning mindset
- Excellent influencing skills and Street smartness
- Performance-driven people who adhere to guidelines set by the organization
What we're looking for?
- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.
- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.
- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.
CULTURE SNEAK-PEAK
Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.
About Planet Spark
PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series A funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Come join a passionate team of over 500 young and energetic members and 400+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
Similar jobs
About the role –
● Counsel students over the phone for admissions in UG & PG Courses.
● Assist learners in forms filling for admission.
● Guide students to take admission in our partner colleges as per the assigned targets.
● Have a direct access to the colleges SPOC as & when required & help in admission conversion
process. Maintain daily MIS on the calls & walk-ins (if any)
Must have skills:
● Excellent listening + communications skills (English, Hindi, Kannada and Tamil)..
● Interpersonal Skills
● Integrity and Professionalism.
● Ability to operate within a wide range of student personalities and background.
● Should enjoy working in a core sales driven environment.
● Self-starter & ability to execute high velocity closures.
● Inherent ability to have engaging conversations.
Networking skills to manage good relationship with all the stakeholder in Rice procurement chain.
Actively seek out new sales opportunities through cold calling and networking
Able to handle operations as well.
Preference for Rice sales experience candidate
We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our https://resources.jobsoid.com/job-descriptions/industry/sales">Sales Department.
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them regularly.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report-writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away. We will love to meet you.
Responsibilities
-
Answering phones and explaining the product and services offered by the company.
-
Contacting existing customers as well as prospective customers using scripts.
-
Obtaining customer information and other relevant data.
-
Asking questions to the customer and understanding their specifications.
-
Resolving queries and issues related to the products and services.
-
Making recordings of all the sales phone calls and sales deals.
-
Taking and professionally processing product orders.
-
Maintaining the database of customers on a regular basis.
-
Suggesting solutions based on customers’ needs and requirements.
Requirements
-
High school diploma or equivalent.
-
Work experience as a Telecaller, https://resources.jobsoid.com/job-descriptions/sales/telemarketer">TeleMarketer, or a similar role in the Sales Department.
-
Professional certification sales and marketing will be an advantage.
-
Great interpersonal skills.
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Exceptional oral and written communication skills.
-
Strong organizational skills.
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Ability to work in a team or individually as and when required.
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Ability to manage and handle multiple tasks.
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Outstanding problem-solving skills.
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Exceptional attention to detail.
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Hard-working individual.
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Good time management abilities.
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Strong decision-making skills.
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Ability to tolerate stress and pressure.
Skills:
Understanding of Edu-Tech Industry and ERP Sales and Business Development
Ideation & implementation of new concepts
Key Account Handling Capability (Schools, College, Institutions).
Keen Interest in current Market trends.
Go Getter, keen to learn and grow in the dynamic digital environment
Excellent Communication Skills
Sound Understanding of Tech based products
Experience in sales/ EdTech industry
Role Requirement:
New Business lead generation
Driving & Managing Client Interaction & Educational ERP sales & marketing.
Analyse market trends and provide insights for building future strategy.
Identify Up-selling/Cross-selling business opportunities
Ideation & implementation of new concepts for generating additional revenue
Team handling, Co-ordination with the Area partners, Institutions, Channel Partners,
Product, Operations, Finance & Tech Teams.
Revenue generation from educational institutions
Implementation of Academic Management Systems (AMS) Services.
Ensuring the set targets are being met.
Manage Product presentations
Virtual sales POC
Key Account Management
Required Skills
SalesImplementation
ERP
Ideation
Insights
Sales And Business
Development
Key Account Handling
Client Interaction
MarketingStrateg
• Communication between the Client and the Technical teams.
• Writing case studies and blogs for the projects and websites developed.
• Generating Revenue & projects and closing deals with International Clients.
• Assists in enforcement of project deadlines and schedules.
• Quickly understands the business issues and data challenges of client’s organization and industry.
• Creating documents like BRS /SRS and project Cost Estimation
• Identifies client organizations strengths and weaknesses and suggests areas of improvement.
• Reviewing documents for language, punctuation, and style or formatting errors with proficiency.
• Technical Recommendation and Testing.
- Gaining insights of Legistify services and learn intricacies of legal services facilitated by Legistify
- Develop the business towards the projected growth ethically, timely and economically in consultation with the respective head.
- The meta goal for Corporate Alliance Associate is to convert the prospects to paid clients and provide best customer experience for the entire client lifecycle.
- Providing best and professional customer experience to prospects and clients
- Servicing clients dedicatedly and always be available for them ( 24*7 * 365 )
- Recording case details, documents, paid installments, due installments, and milestones for every client.
- Send Predefined Structured Email Templates to Clients. If not pre defined, mail should be properly structured, formatted and legible
Job Description -
Student Success Manager - (1-3 Years)
Or
Sales Interns - (0-1 years)
About EduRev
EduRev is building the Netflix for Education with a layer of social networking. We aim to make the process of education and learning so effortless and engaging that you don’t feel the need to go to a school or coaching center anymore. EduRev essentially stands for Education Revolution and we are looking to achieve nothing less.
EduRev has over 9 million students and adds around 10 new users each minute. We are backed by Y Combinator, Artiman Ventures, and prolific angel investors like Anand Chandrashekaran (Ex-Director at Facebook Messenger, Ex-CPO at Airtel & Snapdeal), Martin Basiri (CEO, Apply Board), to name a few.
We have won the Best App award (for learning) by Google, the Startup of the Year Award by TieCon, and the mBillionth Award for Learning & Education in South Asia by the Bill and Melinda Gates Foundation.
Our Journey and the plan ahead
We started our entrepreneurial journey 🚀right after college to solve two critical problems in the education system:
- Even though each child is unique, there is no personalisation in the way we are taught 👩🏻💻
- The average teacher-student ratio in India is ~ 1:50, which creates a high dependency on good teachers
- A product designed with a student-first approach
Since our inception we have 👇🏻:
- Managed to create a product that our users have loved: In the NPS survey, 87% of activated users are selecting 9 or 10 out of 10.
- Sold 70k+ subscriptions organically across 30 countries including India
- Collectively solved more than 2Mn doubts organically (our user to answer metric is 10x that of Quora)
We are looking for young and smart sales enthusiasts who will become the face of EduRev and communicate with our end users.
About the role
As a Student Success Manager, you will be an individual contributor assisting EduRev’s sales and growth efforts by contributing to new customer acquisition and retaining existing customers by constantly supporting them. Your responsibilities will include (but are not limited to):
- Understanding the product and the target market audience. Become a product evangelist first.
- Handle the problems faced by users in real-time
- Ensuring that EduRev offers customer experience to all its users across multiple platforms.
- Communicate with users on a regular basis to understand how we can improve the product further and understand the problems faced by users.
- Run experiments to understand the processes which get the maximum conversion & ROI.
- Making outbound calls to potential users, understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale.
- Building an empathetic relationship with the students and understanding their motivation levers and genuinely guide them in taking the right decision.
- Increase the brand awareness among users through direct interaction with the users & their parents.
Desired Candidate profile:
- You are genuinely excited to help students and ready to put yourself in the students’ shoes and advocate for them when necessary.
- You have experience in using CRM tools from the scratch and have an understanding of how to utilize them for conversion improvement.
- You have proven inside sales experience for a B2C product preferably in an EdTech company.
- You are the one who can communicate EduRev's vision to retain the users, increase their experience and loyalty and acquire new learners on the platform.
- You have strong interpersonal skills and experience in dialling dozens of calls per day.
- You are already a star performer and have the fire to achieve your weekly and monthly targets.
Must possess strong customer service skills
Excellent written and verbal communication
Must have good negotiation skills and must be able to create good presentations
Must have excellent interpersonal skills and must be detail-oriented and an active listener
Ability to work under pressure
Should have your own laptop / Vehicle Ability to think pro-actively to attain the task assigned. Employee support is highly required to stay a long period with the company.
A passion for sales & willing to visit the client's place on a daily basis.
Be ready to take a survey of the project by home.
Daily visit a minimum of 25 outlets and 25 home visits Explaining product benefits