Sales Engineers

Team -Support Operations — Technical Solutions 

Level 

IC2 (1–3 years of relevant experience) 

Location 

India (Remote) — IST time zone, with overlap with US East/Central teams 

Reports To  Tech Manager 

Employment Type  Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations. 

In your first year, you can expect to: 

• Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato 
• Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production 
• Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers 
• Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings 
• Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India  

This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop. 
• REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context. 
• Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design. 
• Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it. 
• Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow. 
• Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery. 

Must-Have Soft Skills 

• Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it. 
• Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers. 
• Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call. 
• Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background. 

Nice-to-Have Skills 

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

AI / LLM integration 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team. 

RESPONSIBILITIES 

At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to: 

Build & Integrate 

• Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services 
• Develop prototypes and proofs of concept; contribute to production deployments under senior guidance 
• Implement and test integrations between Deltek's support platforms and internal data systems 

Analyse & Solve 

• Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production 
• Troubleshoot complex issues across the full stack and document root cause findings clearly 
• Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both 

Operate & Improve 

• Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels 
• Write and maintain documentation for systems, workflows, business rules, and solution designs 
• Participate actively in sprint ceremonies; manage your own tasks and flag blockers early 
• Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered. 
• Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems. 
• Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application. 
• Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing. 

WHAT TO EXPECT WORKING HERE 

• A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel 
• Exposure to production AI/LLM systems, not just theoretical discussions about AI 
• A culture that values root-cause thinking and good documentation over heroics and quick fixes 
• Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months 
• Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy 

Job Overview

Experienced Coupa Implementation and Configuration Consultant to lead and support end-to-end implementations of the Coupa Business Spend Management (BSM) platform, including Supplier Information Management (SIM).

The ideal candidate will possess strong Procure-to-Pay (P2P), Source-to-Contract (S2C), and financial process expertise, along with hands-on Coupa configuration and ERP integration experience.

This role requires close collaboration with Finance, Procurement, IT teams, and executive stakeholders to deliver scalable, compliant, and optimized spend management solutions.

Key Responsibilities

Implementation & Roll-Out

• Lead full lifecycle implementation of Coupa BSM modules.
• Drive Business Process Design workshops and requirement gathering.
• Manage global or multi-entity roll-outs.
• Conduct SIT, UAT, and go-live support.

Configuration & Technical Expertise

• Configure Procurement, Sourcing, Contracts, Catalogues, Invoicing, and Expenses modules.
• Manage Supplier Information Management (SIM) and onboarding workflows.
• Configure PR, PO, Receipt, and Invoicing lifecycle.
• Implement approval workflows, compliance controls, and security configurations.
• Handle advanced system configurations and policy enforcement.

Integration & Technical

• Lead API-based integrations between Coupa and ERP systems (SAP / Oracle / Workday, etc.).
• Support data migration, reconciliation, and validation.
• Ensure system performance and compliance alignment.

Reporting & Governance

• Enable spend visibility through dashboards and analytics.
• Support audit controls and procurement governance frameworks.

Required Skills

• Strong hands-on experience in Coupa BSM implementation.
• Expertise in P2P and S2C processes.
• Experience in Supplier Information Management (SIM).
• ERP integration exposure (API-based preferred).
• Business process design and documentation capability.
• Experience in enterprise or multi-country roll-outs.
• Strong stakeholder management skills.
• Coupa certification is mandate

HUMAN HEROES MANAGEMENT SERVICES PVT. LTD.

JOB DESCRIPTION

Job Title: Business Development Executive:

We are looking for a Business Development Executive to join our team at at Human Heroes Management Services Private Limited. The role requires identifying new business opportunities, building long-lasting client relationships, and driving revenue growth. The ideal candidate for this role must have a passion for sales, excellent communication skills, and a proven record of closing deals.

Key Responsibilities:

Identify and approach potential clients to generate leads and drive sales growth.

company Hunting, company Enplanement, company Tie-Ups.

Present and promote products or services to prospective customers.

Maintain strong relationships with existing clients and motivate them to repeat business.

Prepare and deliver sales pitches tailored to client needs.

Achieve monthly and quarterly sales targets.

Stay informed on market trends and competitor activities.

Collaborate with internal teams (recruitment, training, consulting) to deliver solutions

Prepare reports on sales performance and client feedback.

Build relationships with clients, understand their HR needs, and provide solutions.

Develop and pitch customized HR solutions to potential clients.

Conduct market research to stay updated on industry trends and competitors.

Meet sales targets and contribute to revenue growth.

Job Title: Senior ServiceNow Technical Consultant – Order Management

Location: Remote

Employment Type: Full-time

Job Type : Contract/Freelancer/Permanent

Experience Level: 7+ years in ServiceNow implementation and consulting

🎯 Role Overview:

We are seeking a seasoned ServiceNow Technical Consultant with deep expertise in Order Management to lead solution design, configuration, and deployment of ServiceNow modules tailored to order lifecycle processes. You will collaborate with cross-functional teams to deliver scalable, efficient, and user-centric solutions that align with business goals.

🔧 Key Responsibilities:

Lead end-to-end implementation of Order Management workflows on the ServiceNow platform

Conduct workshops to gather requirements and define future-state processes

Design and configure ServiceNow solutions using best practices and platform capabilities

Integrate Order Management with other ServiceNow modules (e.g., CSM, FSM, ITSM) and external systems

Develop and maintain technical documentation, including architecture diagrams and solution blueprints

Provide technical leadership and mentorship to junior consultants and developers

Perform code reviews and ensure adherence to ServiceNow development standards

Collaborate with stakeholders to ensure timely delivery and alignment with business objectives

Support UAT, deployment, and post-go-live stabilization

📚 Required Skills & Qualifications:

Proven experience in ServiceNow Order Management and related modules

Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and APIs

Experience with Flow Designer, Integration Hub, and Service Catalog

Hands-on experience with ServiceNow Studio and scoped applications

ServiceNow Certified Implementation Specialist (CIS) – preferred

Excellent communication and stakeholder management skills

Ability to translate business requirements into technical solutions

🌟 Preferred Experience:

Telecom, e-commerce, or supply chain domain exposure

Familiarity with AI/ML integrations within ServiceNow workflows

Experience with Agile delivery methodologies

Main tasks

• Implementation, operating and monitoring of LS system solutions on-premise and in the cloud
• Analysis and sustainable troubleshooting of system failures
• Support in the area of information and IT security

Qualification profile

• Successfully completed training or studies in the field of IT
• Experience in operating on-premise, public and private cloud solutions
• Young professionals are welcome
• Good English skills
• Knowledge in the following areas
• Oracle Database
• Oracle Application Server
• Oracle Linux
• Oracle Linux KVM
• Oracle Weblogic

We are looking for someone with good communication skills and okay with sales and operations. As of now, this will be 70% sales and 30% operations.

Key responsibilities:

1. Promoting and selling memberships to potential new clients (walk-ins/trials)

2. Working on achieving the target by driving conversions

3. Working on upselling

4. Maintaining a record of every interaction with new users

5. Working on entering all the details of customers and walk-ins in internal tools

6. Managing the center experience and incremental enhancements

7. Handling the timely opening and closing of the center

8. Working on inventory management

Note:

1. Role name: Associate Center Manager

2. CTC: 3 LPA fixed

3. Number of working days: 6

4. Week off: 1 (rotational)

5. Shift timings: split shift (5:30 am to 10 am, break, 5 pm to 10 pm)

iOS Developer:

1 to 5 years of experience in iOS mobile application development

• Proficient with Swift and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
• Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Familiarity with cloud message APIs and push notifications
• Understanding of Apple's design principles and interface guidelines
• Ensure the performance, quality, and responsiveness of applications
• Experience with offline storage, threading, and performance tuning
• Understanding of the full mobile development life cycle
• Understanding of Git