Sales Engineers

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Oracle Fusion HCM Functional Consultant (Oracle workforce compensation and Talent Management)

 POSITION SUMMARY

·    7-9+ years experience in Oracle Cloud.

·    Must have experience in Oracle Fusion Cloud HCM Modules (Oracle workforce compensation and Talent Management).

·    End to end configuration of above Modules.

·    Create and update configuration books.

·    Support the preparation and execution of test scripts and resolve testing defects.

·    Create and update functional design documents.

·    Release upgrade testing.

·    Securities.

·    Good presentation and communication skills - Responsible for communicating and escalating project issues to the team leads.

·    Responsible for project deliverables from offshore for HCM Modules.

·   Exposure to structured software development life-cycle methodology.

·   Experience of working with multi-cultural teams in a geographically diverse environment.

·    Experience in creating workflow and security for the module.

·    Good to have experience in Redwood theme and Visual builder studio.

. Security & Governance - 

• Implement and enforce MFA / access control / role-based permissions.
• Strengthen endpoint security, patching, device encryption, and basic incident response.
• Network hygiene: Secure Wi-Fi (guest vs internal), firewall rules, VPN (as required)
• Cloud, Email & Data Organization
• Admin ownership of Google Workspace and/or Microsoft 365
• Improve email organisation (shared inboxes, groups, retention, anti-phishing)
• Define and maintain folder structure + naming standards + permissions

2.  Backup & Recovery

• Design and execute a data backup strategy(3-2-1 approach preferred)
• Schedule backups + perform restore drills for critical data
• IT Operations & Internal Communication
• Hardware/software standardization (Windows / Apple devices, printers, scanners, NAS)
• IT Helpdesk basics + asset register + access documentation

3. AI & SaaS Enablement 

• Execute and implement AI Tools / SaaS for departments(securely and responsibly)
• Drive adoption/training of Google Apps, MS 365, and Apple workflows for staff + technicians

JOB DESCRIPTION

Role: Backend Architect

Amagi Background

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

Amagi is looking for Software Architects with 8-12 yrs experience in high level & low level design and development of highly scalable software products.

Role reporting into: Director, Streaming TV - Distribution, Analytics & Monetization

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• You will lead a team of talented engineers to build the B2B products and services, as well as necessary frameworks, libraries and primitives to scale & connect our offerings together.
• Architect, design, implement and maintain highly scalable backend systems that can scale to millions of concurrent users in production.
• Derive next generation tools and technologies to support hundreds of high impactful customers on monetization products in production
• Collaborate with the product, business, design and engineering functions to be on top of your team’s deliverables & milestones.
• Timely delivery of highly reliable and scalable engineering architecture, and high quality, maintainable and operationally excellent code for your team.
• Track & monitor team & individual performance, building continuous improvement into the process
• Drive design discussions and code reviews
• Identify and resolve performance and scalability issues
• Hire the top talent for your team and mentor the team members.

Person Specifications

• 8-12 years of software development experience with demonstrated ability to design, build, and deliver complex, successful engineering systems or products efficiently and with high quality.
• Good understanding of technologies and architecture in a highly scalable and available set up.
• Good understanding & expertise with highly transactional, large relational and complex systems
• Strong object-oriented design skills, and an uncanny ability to design intuitive module and class-level interfaces.
• Working knowledge of one or more backend technologies from among Java, Ruby-on-Rails, Python, Golang.
• Well versed with development workflows for distributed systems deployed on the cloud (preferably AWS)
• Establishing and maintaining unit, integration and system test mechanisms in staging, pre-production and production environments

If you are a technology enthusiast, we have the perfect job for you! We are looking for Node.Js Developers to join our agile team of professionals.

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Role: FullStack Developer

Experience: 1+ years

Location: Madurai

Mode: Work from office

We have vast experience in delivering high-quality products with significant output on time. We are specialized in creating web and mobile applications with the latest technology. We are expert in developing a perfect solution for rental marketplace services and on-demand businesses done by our proficient team of experts with strong experience in development.

• Minimum of 6 months of real-time experience in React/Node.js/Angular
• Good understanding of structured and unstructured databases (MySQL and MongoDB)
• Knowledge of isomorphic React is an added advantage
• Experience in implementing well-known React workflows such as Redux
• Ability to learn new technologies and languages quickly
• Proficient understanding of code versioning tools, such as Git
• Experience with Javascript backend framework like Express.js
• Good time-management skills
• Experience with Restful API services
• Delivering a complete front end application
• Professional, precise communication skills
• Deep knowledge of Angular/Node.js/React practices and commonly used modules based on extensive work experience
• Good knowledge in Javascript and able to handle Array & Objects built-in methods
• A Good logical thinking and problem-solving skills
• A good team player

Position : Business Development Executive

Role:  The role holder will assist Liquintel with its business development function and will be primarily responsible for signing up new client accounts. Must ensure overall customer's satisfaction and productivity, through efficient supervision of the flow of requirements, timely and quality delivery.

Responsibilities:

• Will be responsible for managing the sales and marketing function and business development process for IT services.
• Build and Collate target customer lists from internet, social media, networking events, personal network, digital marketing and research.
• Reach out to such target customers and track through lead generation to opportunity to deal closure.
• To acquire new corporate clients mainly outside India and meet set monthly goals.
• Establish 1st level connection especially in digital technology, big data and Information Management and cloud. Keep in regular contact with prospects.
• Keep track of market place dynamics and be updated of trends & changes.
• Industry research on companies/sectors that are currently empaneling vendors for Hiring & Staffing.
• Building relationships with New clients/vendors/sub-vendors.
• Prepares proposals / carry our all presales work for qualified opportunities

Desired Profile:

• MBA Marketing
• 6 months to 2 years of experience in business development, sales, marketing and account management for niche technology services companies
• Experience in Lead generation, validation and conversion.
• Experience in managing complex sales cycles in the technology and consulting space.
• Should have inside sales experience as well.
• Exposure working with European countries will be preferred.
• Experience in creating / modifying the service portfolios / collaterals and creating proposals suiting the purpose.
• Experience in Digital marketing will be added advantage.
• Ability to create & make business presentations to senior management.
• Excellent communication skills.
• Self-starter and has good listening skills.
• Self-Motivated, team player, action and results oriented.
• Strong Time Management skills, Well-organized and good reporting skills.
• Maintain fruitful relation with the new or existing clients.
• Possessing Excellent Interpersonal skills.