Telesales Executive

NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.

Location: Anywhere in India

Timing: US timing

About the Role

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you

You will directly work with the founders.

We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen

You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:

- Set up process for Outbound prospecting (reach out/follow up) via different channels.

- Inbound conversion - Set up and own inbound leads via automated follow up communication.

- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.

- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.

- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.

- Conceptualize, co-create and distribute newsletters.

- SEO - Make the company rank #1 for relevant short and long tail keywords.

- Partnerships - Forge strategic partnerships that drive revenue.

- Community - Build & nurture a close-knit community of potential/existing customers.

- Drive channels such as G2 and marketplace listings to get inbound flow.

- Get involved in other go-to-market efforts once the outbound playbook is optimized.

- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.

- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.

- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.

- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.

Key Responsibilities

- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.

- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.

- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.

- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.

- Willingness to get your hands dirty and do the grunt work in the early days.

- Adaptable to work across time zones to cater to a global customer base.

- Excellent written and oral communication skills

- Experience in driving cross-functional initiatives, and also working independently.

- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.

- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.

- Basic knowledge of SEO, tools used to plan and measure SEO results.

- Self-driven individual with high ownership and strong work ethic.

- Previous entrepreneurial experience is a huge plus.

- Not taking yourself too seriously :)

Good to Have

- Experience catering to CFO persona is a plus.

- Familiarity with billing systems, CPQ and accounting systems is a plus.

- Experience building a small team of interns is a plus.

Job Description:

*   Looking for Cloud hosting and Data-Centre services sales professionals.

* Good experience in selling cloud sales (AWS Sales / Azure Sales), Lead Generation, Field Sales, B2B Sales,etc.

*   Strong Technical Background with experience in Data Center Services, System Integration, software sales and channel partner sales (either from system integrators or other software vendors).

*   Knowledge of web hosting and email hosting.

*   Excellent communication skills using vocal and written English.

*   Formulate strategies for customer acquisition.

*   Prior experience in sales in the web hosting company is a must.

Desired candidate Profile -

ü The ideal candidate should be MBA in sales with 3+ years of experience in sales, business development.

ü Strong Technical Background with experience in Data Center Services, System Integration, software sales, and channel partner sales (either from system integrators or other software vendors).

ü Knowledge of web hosting and email hosting.

ü Excellent communication skills using vocal and written English.

ü Formulate Strategies for customer acquisition.

ü Prior experience in sales in the web hosting company a plus Must have hands-on experience in below skills AWS ( Amazon web services), Microsoft Azure.

ü Google cloud platform Attributes.

ü Clear and effective Communicate skills.

ü Dynamic outlook with pleasant presentation skills.

ü Business Development in the area of Internet / Web Solutions .

ü Ability to research use business technology effectively.

ü Ability to be passionately persistent and work in a team.

• Hands-on knowledge of BDD Cucumber Framework
• Hands-on knowledge of Maven
• Appium hands-on
• Jenkins hands-on
• Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)
• Rest api automation using rest assured
• Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.
• Analyze results of tests and to be able to update existing test suits after API changes
• Basic Knowledge about CI/CD Concepts
• Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech

Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.

Roles & Responsibilities

• Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
• To utilize inbound/outbound calls to cross-sell & up-sell products/services
• To share and record accurate information of communication with customers to update database
• Answer questions regarding products/services to ensure customer satisfaction 
• Ask relevant questions to understand customer requirements.
• Develop and sustain relationships with customers to encourage repeat business.
• Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

• Proven experience working as a telesales executive or customer service role
• Proven track record of successfully meeting sales targets preferably over the phone
• Good knowledge of relevant computer programs and telephone systems
• Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

• Strong analytical and problem-solving skills.
• Strong negotiation and consultative sales skills.
• Growth and aggressive delivery, targets-oriented mind-set
• Ability to deliver in high pace environment
• Strong organizational skills 
• Excellent communication and customer service skills.

What do we offer?

• Attractive salary & performance-linked bonuses 
• Health Insurance benef
• Fun, casual & flexible work environment
• Entrepreneurial, forward-looking, growth-driven & open work culture

• Strong in problem solving, algorithms and data structures
• Proficient in Python
• Hands on experience in technologies and tools related to any of NLP, Deep learning, Machine learning, Conversational AI
• Experience with knowledge Graph or any graph based system is plus
• Able to train and deploy models
• Broad knowledge of machine learning algorithms and principles
• Performance profiling and Tuning
• Communicate and propose solutions to business challenges
• Familiarity with at least one of the cloud computing infrastructure - GCP/AWS
• Keep abreast with the latest technological advances
• Team mentoring and leadership skills.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.