Data Analyst

at TechNex Technologies Private Limited

Posted by Pratik Wadke

JD for Customer Service Executives/ Food Concierge Responsibilities: Responsible for taking inbound calls and making outbound calls to the customers. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Adhere to SOP, Quality guidelines set for the process. Work closely with the E-Commerce Fulfillment team to ensure that customers receive their order, correctly and on time. Spot potential issues and establish the means to mitigate them. Must be on time, and have good attendance Other duties and special projects as assigned Qualifications: Previous customer-facing experience strongly preferred. Worked in an E-commerce environment or in an international BPO Ability to communicate clearly with customers and co-workers Great communication, language, verbal and written skills Professional and friendly phone demeanor Must be able to use the internet and Microsoft Office especially Excel Good computer skills and accurate typing skills of 30-40 wpm minimum Strong sense of urgency Positive attitude Commitment to continued education about Scootsy Company products as well as ways to create an exceptional customer experience. Ability to work varied hours/days/Rotational Shifts as dictated by business

uBUTLER is a 24/7, on-demand, messaging-based service that operates as a digital personal assistant to fulfill requests 365 days a year, using real human client managers. With uBUTLER you can get whatever you want on demand with no hassle by sending a SMS or by downloading the uBUTLER app. uBUTLER is currently available in The Netherlands, but we're looking for remote workers. You will do all sorts of assignments to support our client managers in helping our clients with whatever they want. A few examples: - Find the best 3 options for a flight to Dubai - Book a flight to londen for tomorrow - Find and order a palm tree for delivery next wednesday - Make an online reservation - Fill in these invoices in excel - Check out if we can find a babysitter in Ibiza - Arange my whole vacation etc. You can choose your own work hours. We're 24/7, 365 days a year open and available for our clients. What skills we're looking for: - Fast internet searching for anything - You are always very precise. - Excellent in English (or Dutch) - Flexibel

We are hiring Business Development Executive Fresher for massmailer.io which is a Salesforce appexchange app company. This will be a Night shift job. We are looking for a talented and competitive professional who thrives in a quick sales cycle environment. Primary Responsibilities 1.Conduct cold calls and follow-up the prospects 2.Contacting qualified prospects/leads that have been generated through various marketing campaigns and converting these prospects/ leads into sales 3.Capable of good Market Research and Database building 4.Responsible to generate and qualify new sales opportunities/leads over the phone and via email. Primary Skills 1.Engineering or any computer science background will be preferred but not mandatory. 2.Excellent communication skills are a must (Verbal and Written). 3.Should have good Convincing Skills. 4.Should have passionate in Sales. 5.Graduate in any discipline 6.Smart working with a can-do attitude. 7.Must be aggressive and dynamic with a good attitude 8.Able to work with specific revenue targets. 9.Self-driven and motivated. 10.Working in night shifts (US timings) is a Must. Interest candidates can send their resumes to careers@massmailer.io

About Our Organisation: NGOs face tremendous problems getting a payment gateway but then also struggle technologically to integrate and manage the same in full compliance with the law. And there is no reason why non-profits must not get access to the same set of payment options as available to any for-profit. So we have built a payment solutions platform designed for NGOs to fundamentally change the way NGOs interact and engage with their donors with the eventual purpose of increased giving. More than 400 NGOs are already LIVE on the platform. It is our goal to equip 10,000+ NGOs with an easy way to collect money from their donors and provide tools and systems to help them better interact with their donors in a consistent and convenient manner. At the very least we hope to change the landscape of giving by enabling 10,000+ NGOs to have an evolved payment solutions platform. Job Description 1. Engage NGOs and help them with joining formalities 2. Complete the sign-up of NGO from start to end 3. Ensure best experience for NGO throughout the registration process through a high level of service Ideal Candidate Looking for highly motivated individuals interested to work in a start-up environment to bring about a major change in the way the NGOs collect donations online and thereby help improve overall donor experience and the giving culture in the country. Requirements 1. Good understanding of written English 2. Comfortable speaking in English, Hindi and/or one other regional language 3. Basic computer knowledge

We are looking for Sr Interaction Designers who will work with our world class dev teams to revolutionize the world of real time communications. The products comprise of mobile, desktop and web interfaces. You will be a part of a team of passionate product designers, Interaction designers, software developers etc and participate in the entire development lifecycle, including strategy, vision, design, development. As a Senior Interaction Designer, you will work with motivated individuals who are passionate-beyond-measure about usability, to deliver a kick-ass user experience for our revolutionary suite of products and services. You will be responsible for the entire UX lifecycle of one or more projects, including: Contributing to product strategy and conceptualization and prioritization of features Gathering requirements and defining user stories Creating UX prototypes and wireframes, interface copywriting and product communication Usability testing (pre and post development) Reviewing product analytics to derive behavioral insights for adoption, growth and engagement strategies Interviewing users, gathering feedback and providing suggestions to management Competition review, comparison and analysis Coordinating creation of visual designs, assets, logos etc for each iteration You will be expected to research and apply user-centered design processes to create high quality user experiences, and reusable mocks and wireframe templates for various products. You will also be involved in mentorship and training of peers as well as members of other teams on relevant topics. Who Should Apply for this Role? You have 3+ years of experience in user interface design and usability engineering for web and desktop applications You have mastered the art of information architecture and usability engineering and can always come up with a structured, logical, intuitive, simple and clean way of translating user stories into text, screens and flows. You are very comfortable with creating user interface prototypes and wireframes on paper, powerpoint, visio or prototyping tools such as Axure / Balsamiq Your oral and written communication and articulation skills are immaculate and you can always come up with the perfect text for any given interface You are extremely process oriented - and tend to create reusable templates, effective guidelines, best practices, training modules etc. You have a reasonable understanding of SOA and Web 2.0 concepts and are reasonably comfortable with HTML, CSS, Javascript You understand the nuances of integrating user interfaces into code. You also keep in touch with technology advancements and understand the impact of new standards on product design (for eg RIA or HTML 5.0 etc) You are an avid reader of Web 2.0 blogs and usability related material

Skills Alpha is an AI powered Skill Management platform. We have re-imagined the entire skilling continuum to include employee aspirations, driving alignment with the organization goals, acquiring skills in a multi dimensional model (goes beyond just learning) and ends with augmenting value to the organization through social learning and community collaboration. This is a multi-stakeholder platform that essentially gives control to the employee to manage their career growth and skilling journey.

Skills Alpha is an AI powered Skill Management platform. We have re-imagined the entire skilling continuum to include employee aspirations, driving alignment with the organization goals, acquiring skills in a multi dimensional model (goes beyond just learning) and ends with augmenting value to the organization through social learning and community collaboration. This is a multi-stakeholder platform that essentially gives control to the employee to manage their career growth and skilling journey.

Looking for a Customer Support Executive who can be the Voice of our organisation. Someone with good experience in support field would be preferred.

We are BPO based in Mumbai , We are hiring sales executive for USA outbound process . Please feel free to contact us or walk in for interview .Contact no - 9867494505

Santé.io is one of India’s emerging leaders in customized marketplace solutions and specializes in creating awesome, scalable marketplaces for mid-tier companies and entrepreneurs who are keen to transform their idea into a thriving business. After being in stealth mode for the past year or so, we are now emerging into the company the world is ready to reckon with. A passionate, thriving space focused on enabling our clients and empowering their vision. And to evangelize our mission, we are looking for an equally passionate Content Lead who lives, breathes and most important creates content that resonates with our mission and audiences. We are a tech-centric company and that means you get to show not just your content skills but also your leadership skills by being the custodian of all things content for our efforts in assisting our clients and attracting new clients. You must be able to understand our mission, objectives and translate that into content across multiple touch points and ensure that it reaches and resonates with the intended audiences. You will work directly with the company leadership to get this mission accomplished. So, are you ready to put on some bigger shoes? If so, we are looking for you. Description: The Content Lead will be responsible for creating content for Santéacross all touch points that reach out clients, potential clients and audiences who are interested in marketplaces. As the leader of content, you will be responsible for planning, creating and execution of Santé’s content objectives. You must be well versed in digital content creation customized for specific digital touch points, dissemination across all touch points (especially social), understanding resonance and ways to increase the same. In short you are Santé’s content connoisseur. Scope of Position: - Design, manage and execute agency content strategy with the goal of expanding the company's digital footprint, constituent engagement and brand awareness. Requirements: - Work with the Santé’s leadership team to design company’s marketing strategies. - Undertake content marketing initiatives and produce high quality content. - Deliver engaging content via email and web (social-centric) on a regular basis. - Share content through various channels, ensuring strong web presence. - Oversee content requirements and create content strategy deliverables throughout the year and during campaign life cycles. - Understand how SEO/Google Works and optimize content for the same - Receive audience feedback and generate ideas to increase audience engagement. Passion for creating great content - Design, manage and execute agency content strategy with the goal of expanding the company's digital footprint, constituent engagement and brand awareness. Qualifications: - A degree in Journalism, English, Marketing and/or Communications degree (can be in progress). - Experience in creating great content for a tech-centric company - An understanding of how content fits into the company’s overall business and marketing objectives