Data Analyst

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Presales

Our Client is a premier luxury interior design brand known for delivering bespoke and high-end interiors that reflect both opulence and functionality. We cater to a discerning clientele and believe in offering not just a product, but an exceptional experience.

Role Overview:

We are seeking a polished and articulate Presales with a flair for luxury service to join our dynamic team. The ideal candidate will be responsible for reaching out to prospective leads, qualifying them, and nurturing interest in our interior design services. Prior experience in luxury interior design, high-end retail, or companies like AMEX is highly preferred.

Work Week: Tuesday-Sunday (Monday off)

Key Responsibilities:

• Make outbound calls to potential clients from leads database (warm and cold leads).
• Clearly and confidently communicate the brand’s ethos and premium service offerings.
• Qualify leads and set up appointments for sales/design team.
• Maintain and update CRM with lead status and feedback.
• Follow up on previous interactions to convert prospects into clients.
• Ensure a premium customer experience with every interaction.
• Coordinate with internal teams for appointment scheduling and lead handover.

Preferred Profile:

• Experience: 2–5 years in telecalling, telesales, or customer engagement – preferably in luxury interiors, real estate, high-end retail, hospitality, or financial services (e.g., AMEX).
• Industry Background: Luxury brands, premium customer service roles, lifestyle services, or high-ticket sales.
• Education: Graduate in any discipline. Background in interior design, luxury marketing, or communication is a plus.
• Language: Fluent in English and Hindi. Additional languages are a bonus.
• Skills:
• Strong verbal communication and persuasion skills.
• Client-first mindset and a high level of professionalism.
• Confidence to speak to HNI clients and corporate professionals.
• Comfortable using CRMs and reporting tools.

• Fresher/ Sales Experience in Market Research
• Excellent Communication Skills, Public Speaking Skills, Selling Skills, Convincing and Negotiation Skills.
• Should have passion for working in Sales, and meeting desired targets.
• Excellent Customer Service Skills.
• Undergraduate/Bachelor’s degree

Key Responsibilities:

· Develop and execute sales and marketing strategies to drive revenue growth and increase market share..

· Build and maintain relationships with clients to ensure customer satisfaction and loyalty.

· Collaborate with internal teams to ensure the seamless delivery of services to clients.

Requirements:

· Fresher/experienced both Welcomed

· Strong communication and interpersonal skills (English-Hindi).

· Ability to work independently and as part of a team.

· Ability to prioritize tasks and manage time effectively.

· Strong problem-solving skills and attention to detail.

Work with customers or their representatives

- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)

- Attention to detail, strong follow-up skills and motivation

- Assist manager in marketing campaigns

- Maintain accurate and organized files

- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers

- Develop long-term relationships with industry customers (i.e. designers)

- Maintain the Showroom as a professional place of business

- Follow company policies and procedures and other duties as assigned

Job Summary

Job Title:  Technical Recruiter

Location: Vadodara, Gujarat

Experience: 0 to 3 years

Shift timing: 6:30 pm to 4:30 am

Responsibilities and Duties:

• Review the job description; understand the requirements of the clients and accordingly execute a search plan for identifying potential candidates to fit the requirement.
• Source candidates using multiple channels like job portals, internal database, social media, etc.

• Work on IT/NON-IT niche and super niche requirements.
• Assess applicants relevant experience, knowledge, skills and competencies.
• Scheduling, coordination and ownership of end-to-end recruitment cycle.
• Build strong candidate relationship and credibility to leverage their trust for getting referrals.
• Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.
• Submitting candidates resume to the hiring managers for further scrutiny or consideration.
• Timely communication with the candidates and keeping them posted with updates on their candidature.

• Partner with our onsite sales team to understand the client’s needs and requirements.
• Engage regularly on an ongoing basis with the candidates through email, voice and video calls.

Qualifications and Skills

• Excellent written and verbal communication skills in English
• Relationship Management skills
• Learning Agility
• Go Getter Attitude

**Candidates anywhere from India can apply**

Job Responsibilities 

• Set Mastree’s classrooms as centers of excellent teaching and creative learning ● Monitor and Review the progress of the students 
• Identify gaps & provide inputs to the students based on their performance ● Conduct regular PTMs and keep the parents informed about the progress of their kid 

Ideal Candidate 

• Excellent communicator 
• Passion to engage students 
• Energetic and Lively 
• Great command in the English language 
• Good screen presence 
• Drive conversations with the students and parents 
• Presence of mind to handle parent queries 
• Believe in conceptual learning 
• Adapt to non-conventional methods of teaching 
• Facilitate the class with minimal supervision 
• Open to feedback and accept constructive criticism 
• Comfortable with technology and dealing with digital content

Qualifications: 

Bachelor’s/Master's Degree, preferably B.A or B.Ed 

Tech Requirements: 

Good Laptop/Desktop (8GB RAM or higher) 

High-quality webcam (HD/1080p inbuilt or external) 

Stable Internet with speed >5 Mbps 

Power Backup for Internet 

Lighting and Decent Background 

Experience: Minimum 1 year of professional teaching experience, online tutoring experience will be a plus