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Customer support Executive
Customer support Executive
AerTrip India Limited's logo

Customer support Executive

Aertrip HR's profile picture
Posted by Aertrip HR
0 - 2 yrs
₹1L - ₹3L / yr (ESOP available)
Ghitorni,DElhi, Delhi
Skills
Communication Skills

Job Description: Customer Support Executive – Travel Industry

Job Title: Customer Support Executive

Company: Aertrip

Location: Ghitorni

Experience: Fresher / 0–1 Year

Job Type: Full-Time


Job Summary

We are looking for a Customer Support Executive with good communication skills to assist customers with travel-related queries and provide excellent customer service.

Key Responsibilities

  • Handle customer queries via calls, emails, and chat.
  • Assist customers with flight bookings, cancellations, and travel information.
  • Provide timely and accurate responses to customer concerns.
  • Maintain records of customer interactions.
  • Coordinate with internal teams to resolve customer issues.

Requirements

  • Good communication skills (English & Hindi).
  • Freshers can apply.
  • Basic computer knowledge (MS Office, email handling).
  • Customer-focused attitude and problem-solving skills.
  • Ability to work in a fast-paced environment.


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About AerTrip India Limited

Founded :
2012
Type :
Product
Size :
20-100
Stage :
Bootstrapped

About

Founded in 2012 Aertrip aspires to become the number one travel portal in the world by providing a convenient and enjoyable booking experience at cheapest prices. At Aertrip are trying to build a team of dedicated and experienced talent. We are looking to hire the best PHP Developers, HTML / Front End Developers, Software Analysts and UI/UX Designers to create a truly magical booking experience for our customers. We have studied over 90 travel websites and apps and designed an interface which provides the best and convenient way to book travel. We are now trying to build a team of extra-ordinary talent to complete this task.

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