
Job Description: Customer Support Executive – Travel Industry
Job Title: Customer Support Executive
Company: Aertrip
Location: Ghitorni
Experience: Fresher / 0–1 Year
Job Type: Full-Time
Job Summary
We are looking for a Customer Support Executive with good communication skills to assist customers with travel-related queries and provide excellent customer service.
Key Responsibilities
- Handle customer queries via calls, emails, and chat.
- Assist customers with flight bookings, cancellations, and travel information.
- Provide timely and accurate responses to customer concerns.
- Maintain records of customer interactions.
- Coordinate with internal teams to resolve customer issues.
Requirements
- Good communication skills (English & Hindi).
- Freshers can apply.
- Basic computer knowledge (MS Office, email handling).
- Customer-focused attitude and problem-solving skills.
- Ability to work in a fast-paced environment.

About AerTrip India Limited
About
Founded in 2012 Aertrip aspires to become the number one travel portal in the world by providing a convenient and enjoyable booking experience at cheapest prices. At Aertrip are trying to build a team of dedicated and experienced talent. We are looking to hire the best PHP Developers, HTML / Front End Developers, Software Analysts and UI/UX Designers to create a truly magical booking experience for our customers. We have studied over 90 travel websites and apps and designed an interface which provides the best and convenient way to book travel. We are now trying to build a team of extra-ordinary talent to complete this task.
Connect with the team
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Key Responsibilities:
- Design, develop, and maintain ETL processes and data pipelines.
- Work with OLAP databases and ensure efficient data storage and retrieval.
- Utilize Apache Pinot for real-time data analytics.
- Implement and manage data integration using Airbyte.
- Orchestrate data workflows with Apache Airflow.
- Develop and maintain RESTful and GraphQL APIs for data services.
- Deploy and manage applications on Hausra Cloud.
- Collaborate with cross-functional teams to understand data requirements and provide scalable solutions.
- Ensure data quality, integrity, and security across all pipelines.
Required Skills and Experience:
- Proven experience in ETL development and data pipeline management.
- Strong understanding of OLAP systems.
- Hands-on experience with Apache Pinot.
- Proficiency in using Airbyte for data integration.
- Expertise in Apache Airflow for workflow orchestration.
- Experience in developing RESTful and GraphQL APIs.
- Familiarity with Hausra Cloud or similar cloud platforms.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills and ability to work in a collaborative team environment.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience in backend engineering with a focus on data pipelines and ETL processes.
- Demonstrated ability to work in a fast-paced, dynamic environment.
Note: Contractual Job for 06 Months
We are looking for a talented and creative UI/UX Designer to join our team. You will be responsible for designing intuitive, user-centric digital experiences that are both functional and visually engaging. From wireframes to prototypes to final UI designs, you’ll help shape how users interact with our products.
Responsibilities:
- Conduct user research and analyze user behavior to inform design decisions.
- Create wireframes, user flows, mockups, and interactive prototypes.
- Design responsive web and mobile interfaces that align with product goals and brand identity.
- Collaborate with product managers, developers, and stakeholders to implement designs.
- Conduct usability testing and gather feedback to iterate and improve UX.
- Stay updated on design trends, tools, and best practices.
Requirements:
- Proven experience as a UI/UX Designer or similar role.
- Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar.
- Strong portfolio showcasing UI/UX projects.
- Understanding of responsive design and accessibility best practices.
- Knowledge of design systems and component-based design.
- Good communication and collaboration skills.
Nice to Have:
- Motion design or animation skills.
- Familiarity with tools like Webflow, Framer, or other no-code platforms.
What We Offer:
- Competitive salary or hourly rate
- Flexible working hours
- Opportunity to work on impactful, real-world projects
- Creative and supportive team environment
mail me your CV and portfolio at hr @ hookux.com
● Work on a disruptive product that’s still in its early stage
● Be responsible for the development and maintenance of the Buyer app
aimed at a vast number of diverse Android devices.
● Translate designs and wireframes into high-quality code
● Ensure the best possible performance, quality, and responsiveness of the
BUYER app.
● Mentor other engineers, defining our technical culture and helping to build a
fast-growing team
You should apply if you:
● possess 2+ years of experience in product development, architecture, and
design.
● Experienced in Java or Kotlin
● Constantly learning and looking for ways to improve yourself and the
processes around you.
● Have strong knowledge of Android SDK, different versions of Android, and
knowhow to deal with different screen sizes
● Proficient with restful API to connect Android applications to back-end
services
mentor and support other team members by doing code reviews and apply your
experience in process and technical leadership.
● work in agile team environments and are a self-starter, conscientious member of
the team.
● Good in pixel-perfect implementation of Design
We're seeking a skilled Front-end Lead Engineer to lead an ongoing production-ready enterprise project and contribute to code while leading the frontend team. If you're adept at creating user-friendly products and eager to work with cutting-edge tech in a growing company, we want to hear from you. We value an entrepreneurial mindset and passion for technology in our team members.
Experience: 5+ Year
Working Time: 12.30 PM to 9.30 PM
- Collaborate closely with cross-functional teams, including design, engineering & QA, to deliver high-quality solutions.
- Participate in planning and decision-making processes related to technical architecture, design, and implementation.
- Lead and mentor the Front-end (FE) team, providing technical guidance, coaching, and support.
- Oversee the deployment of frontend applications, coordinating with teams as necessary.
- Drive agile development practices within the FE team, ensuring efficient project delivery.
Requirements
- Bachelor's degree in Computer Science or related field.
- Minimum of 3 years of experience in leading the front-end development team.
- Proven experience in frontend development, with expertise in ReactJS, NextJS, MaterialUI, and React Query.
- Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
- Proven leadership skills, with the ability to lead and mentor a diverse team.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Benefits
- Gain real-world experience in corporate functioning.
- Learn to collaborate with diverse teams and meet deadlines in a professional environment.
- Access various learning and development programs to explore your passion.
- Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role
- Lead the data science, ML, product analytics, and insights functions by translating sparse and decentralized datasets to develop metrics, standardize processes, and lead the path from data to insights.
- Building visualizations, models, pipelines, alerts/insights systems, and recommendations in Python/Java to support business decisions and operational experiences.
- Advising executives on calibration strategy, DEI, and workforce planning.
RESPONSIBILITIES:
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
- Introduce new designing techniques
Qualifications
- Knowledge in designing software and tools
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
- You are familiar with interaction design or motion graphics
- You find creative ways to solve UX problems (e.g., usability, findability)
- You have a keen eye for aesthetics and problem-solving aptitude
- You have excellent communication skills and can collaborator with other designers and non-designer to produce a final design
- You are experienced adhering to brand guidelines in ways that still push creative boundaries
- You have a never-ending desire to learn new techniques and technology to advance your craft
- You can collaborator with other designers and non-designer to produce a final design
- You can work within the company's design standards and brand guidelines
- You are passionate about contributing to the intersection of social impact, visual communication, and human-centered design and always ask: who am I designing for?
MUST-HAVES
- Fluent in one Indian language (two languages is a significant plus)
- 1.5+ years of work experience in a similar role
- Proven experience as a UX Designer, UI Designer, or similar role
- Hands-on experience of Adobe Suite and standard motion graphics design software
- Ability to learn new tools and do self-guided work within a fast-paced environment
- Experience working in creative, human-centered culture and cross-cultural design
- Portfolio of completed design projects
- Attention to visual details
- Ability to meet deadlines and collaborate with a team
- Excited to use your artistic talents in a social impact context
Role and Responsibilities
Lead a team to develop, standardise and localise content growth methodologies, KPIs and best practices to help and accelerate category teams' work to drive content diversification, growth and consistency.
-
Cultivate content marketing strategies targeted at driving traffic, engagement, generating leads, delivering sales, retaining customers and building brand awareness.
-
Ensure brand voice consistency across all content assets.
-
Lead HK’s content strategy for priority content programmes across brands
-
Develop and execute content strategies specific to the growth of in-house
-
Provide consultancy and support for in-market teams on creator/ partner
management (frameworks, support models, content category focus etc).
-
Act as the point of contact with external social & PR agencies
Skills and Experience
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URGENT HIRING
MARKETING EXECUTIVE (At least 1-years' marketing experience is a must)
(We are hiring for Uttar Pradesh, Uttarakhand, Delhi, Haryana – We will recruit "one" marketing executive in each district)
Work Profile:
- Meeting with students, teachers, training institutes, job seekers, and IT institutes.
- Give presentations about our courses and campaign in schools, institutes, and colleges.
- Time to time follow-up and regular reporting on a daily basis.
- Enrol learners to the courses offered by us.
- Manage data on a regular basis and do proper engagement.
- Maintain client relations.
Eligibility:
- Must have at least 1-year of experience in Sales and Marketing. (Preference will be given to candidates with prior experience or networking in Education/EdTech sector)
- Must have good communication skills in English, Hindi, and your regional language.
- Must be a graduate in any stream.
- Must have a 2-wheeler with a valid driving license.
Benefits:
- Salary (Fixed) - From 10k to 35k with good incentive scheme.
- PF and ESI facilities.
- Annual appraisals.
- Travelling allowances (Rs. 3/km), beyond 10 km from your respective home location.
- Internal Job Posting (IJP) facility.
Working hours: 9 AM to 6 PM (Monday to Saturday)
Call or WhatsApp: 639.38.00.148
Email: atish[AT]hrms[DOT]oneisok[DOT]in
About Us
We are one of the most ambitious start-ups in Digital Learning, conducting digital courses with training and on paper 100% job guarantee. Visit https://www.dl.oneisok.com for more insight.
Vision
Provide the best, professional and digital education online, at lowest prices, and also free where possible.
Mission
No 10+2 passed person in India seeking employment remains unemployed, with our "job-guaranteed" courses.
**NOTE: THIS IS A DIRECT RECRUITMENT. NO CHARGES ARE INVOLVED.**
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