Telecallers for International Voice Process

Objectives of this Role

• Drive the product and business-planning process across cross-functional teams of the company
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re successful achieved
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans

Daily and Monthly Responsibilities

• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Develop product positioning and messaging that differentiates TrustCheckr and its features across primary market segments

Skills and Qualifications

• Bachelor’s degree in product design or engineering or MBA
• Strong experience in a SaaS/Identity Space/Fintech is a plus
• 1 to 2 years of experience

Project Overview: We are looking for expert level Postgres database developer to work on a software application development project for a fortune 500 US based telecom client. The application is web based and used across multiple teams to support their business processes. The developer will be responsible for developing various components of the Postgres database and for light administration of the database.

Key Responsibilities: Collaborate with onshore, offshore and other team members to understand the user stories and develop code. Develop and execute scripts to unit test. Collaborate with onshore developers, product owner and the client team to perform work in an integrated manner.

Professional Attributes: Should have the ability to work independently and seek guidance as and when necessary - Should have good communication skills - Flexible working in different time zones if necessary - Good team player - Mentoring juniors

Experience preferred:

• Extensive experience in Postgres database development (expert level)
• Experience in Postgres administration.
• Must have working experience with GIS data functionality
• Experience handling large datasets (50-100M tables)
• Preferred – exposure to Azure or AWS
• Must have skillsets for database performance tuning
• Familiarity with web applications
• Ability to work independently with minimal oversight
• Experience working cohesively in integrated teams
• Good interpersonal, communication, documentation and presentation skills.
• Prior experience working in agile environments
• Ability to communicate effectively both orally and in writing with clients, Business Analysts and Developers
• Strong analytical, problem-solving and conceptual skills
• Excellent organizational skills; attention to detail
• Ability to resolve project issues effectively and efficiently
• Ability to prioritize workload and consistently meet deadlines
• Experience working with onshore-offshore model

About NxtWave 

NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with our CCBP 4.0 programs. 

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in mother tongue helps learners achieve higher comprehension, deeper attention, longer retention and greater outcomes.

NxtWave was founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur).

NxtWave now has paid subscribers from 250+ districts across India who have spent 200 million minutes on its learning platform so far. In the last 5 months, CCBP 4.0 learners have been hired by 1000 companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.

Know more about NxtWave at (https://www.ccbp.in/">https://www.ccbp.in/)

Job Summary

As a Technical Content Lead at NxtWave, You will lead and collaborate with the team to develop, review and manage technical content  in a variety of formats as needed (documents, videos, tutorials, etc). You contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

Responsibilities 

• Lead and Collaborate with the team to develop high quality technical content by setting goals and preparing phased rollout plans to thousands of CCBP users

• Collaborate with different stakeholders to understand user needs, prioritize content milestones based on user feedback and product roadmap

• Responsible for creating, developing, reviewing and managing technical content  in a variety of formats as needed (documents, videos, tutorials, etc)

• Ensure all content is up to standards by providing and receiving constructive feedback, make sure follow standards and guidelines

• Contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

• Lead technical discussions within the team and be the go-to person for the team for guidance and troubleshooting

• Making effective use of resources during the various stages of the work by ensuring that business objectives are met and deliverables achieved to agreed time, and quality

• Aligning to Agile principles, and adhering to Sprint methodology

• Coordinate with other departments to ensure the right message is being communicated in formats that match audience's technical expertise

• Gather and analyze feedback to identify gaps and enhance the content requirements based on priority

• Qualifications and Skills

• 2 + years of experience in developing the industry-leading content in front-end(HTML/CSS/JS and React) or backend technologies (Python, SQL, NodeJS)

• Strong and self motivated individual and should be able to independently drive decisions with excellent leadership qualities

• Strong command of the English language: an eye for detail, excellent grammar, and proofreading skills

• Ability to work in a fast-paced environment with a team and deliver high-quality work on tight timelines

• Excellent attention to detail and the ability to prioritize and work on multiple requirements simultaneously

• Proven ability in setting goals, and preparing phased rollout plans to thousands of CCBP users by discussing with multiple stakeholders and come up with an optimal approach with existing set of users

• Excellent written and verbal communication skills with a proven ability to communicate complex topics in an understandable way

Qualities we'd love to find in you 

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality content

• Strong collaboration abilities and a flexible & friendly approach to working with teams

• Strong determination with a constant eye on solutions

• Creative ideas with problem solving mind-set

• Be open to receiving objective criticism and improving upon it

• Eagerness to learn and zeal to grow

Overview

Location : Hyderabad

Experience : Min 2 years

Job Type : Full time

Working Days : 5 - Day Week

Compensation : 9 - 12 LPA

About Anahad:

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 

About This Role - HR Manager

HR is the backbone of an organization.

As our HR Manager, you will spearhead the organization’s personnel and human resources department. 

If you are a people’s person with high work ethic, excellent communication skills, knowledge of HR practices, strong organizational and interpersonal skills, we’ve got the job for you.

Job Description:

• Consult with the Founders to develop talent & culture interventions.
• Spearhead HR programs from ideation to execution throughout team members’ lifecycle including talent acquisition, engagement, learning & development, performance management, compensation & benefits management, and operations.
• Coach functional leaders on HR guidelines & practices.
• Support recruitment needs and drive innovative hiring & retention strategies for top tier talent.
• Continuously assess the employee pulse and cultural climate, proactively identifying and resolving issues with various stakeholders.
• Champion a people first approach to deliver an exceptional employee experience
• Audit and update processes to ensure all Anahad-ites have a comprehensive experience and a clear understanding of the values, business, product, culture & practices.
• Define success by establishing goals and KPIs, and implement processes & practices with consistent tracking and reporting methods to boost performance.
• Manage and enhance the performance review process, driving feedback culture, quality of appraisals, and timely closure.
• Should be adept at handling employee relations, boosting employee engagement. And strengthening community-building at work.
• Establish a people strategy that leverages social media to support and attract top talent.
• Collaborate with Administration, Operations, Finance, and logistics teams on a regular basis.

Requirements

• Minimum 5+ years of relevant experience supporting Founders in a fast-growing organisation with at least 2 years in a leadership role.
• Minimum 3 years of managing Talent Acquisition - Tech & Business hiring.
• Passionate about innovative HR solutions and process improvement.
• Strong business acumen, problem-solving abilities, and analytical thinking skills.
• Experience in employer branding & crafting employee value propositions.

Why should you join us?

If you are passionate about driving change, here’s an organization that is all set to revolutionize India’s healthcare segment. 

You can be part of this revolution, and part of our mission of saving lives!

Location:- Mumbai

Please note: Only Mumbai-based candidates can apply.

• Hands-on programming expertise in Java OR Python
• Strong production experience with Spark (Minimum of 1-2 years)
• Experience in data pipelines using Big Data technologies (Hadoop, Spark, Kafka, etc.,) on large scale unstructured data sets
• Working experience and good understanding of public cloud environments (AWS OR Azure OR Google Cloud)
• Experience with IAM policy and role management is a plus

Job Responsibilities

• Manage a team of talented engineers and oversee daily execution
• Work with product managers in planning sprints and task estimation
• Remove roadblocks for teams and increase delivery velocity
• Provide technical leadership to the team
• Be Technical SME in client meetings
• Be a stickler for code quality, test coverage
• Coach and grow engineering team

To be successful in this role, you need to have/be:

• Proven track record in managing engineering teams and delivering quality products.
• Experience in Ruby on Rails, React JS tech stacks
• Experience in building high performance web applications/APIs
• Top notch analytical/problem solving/debugging skills
• Should have proven ability to build, lead and develop a team
• Strong communication skills with the ability to clearly articulate needs as well as provide the team with a clear overview of the priorities
• Excellent verbal, analytical, organizational, and written skills