Telecallers for International Voice Process

📌 Frontend Developer Intern – 3 Months Internship (Unpaid)

Company: [Your Company Name]

Location: Remote / On-site (Specify)

Duration: 3 Months

Stipend: Unpaid

Benefits: Internship Certificate + Letter of Recommendation (Performance-based)

📝 About the Role

We are looking for a motivated Frontend Developer Intern to join our tech team. This role is ideal for students or freshers who want hands-on experience in building responsive, user-friendly web interfaces and improving their coding skills through real-world projects.

🎯 Key Responsibilities

• Develop and maintain user-facing features using HTML, CSS, JavaScript
• Work with frameworks/libraries such as React, Angular, or Vue (based on company stack)
• Convert UI/UX designs into responsive web pages
• Collaborate with backend developers to integrate APIs
• Debug and fix frontend issues
• Optimize applications for performance and speed
• Assist with testing, documentation, and UI improvements
• Stay updated with the latest trends in frontend development

✔ Requirements

• Pursuing or completed a degree in Computer Science, IT, Engineering, or related field
• Strong understanding of HTML5, CSS3, JavaScript
• Familiarity with frontend frameworks (React preferred, but not mandatory)
• Basic understanding of Git/GitHub
• Knowledge of responsive design and web performance
• Good problem-solving skills and willingness to learn
• Ability to work independently and meet deadlines

🎁 What You Will Gain

• Hands-on experience in real-world frontend projects
• Opportunity to work with modern tech stacks
• Guidance from experienced developers
• Internship Certificate upon successful completion
• Letter of Recommendation based on performance
• Strong portfolio pieces for future roles

📩 How to Apply

Send your resume and GitHub/portfolio link to: [Your Email Address]

Subject Line: Frontend Developer Internship Application – Your Name

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📱 Short version for Instagram

🏢 A version tailored for your company (Springer Capital)

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same for operation intern

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Here is a clean, professional Operations Intern Job Description ready to copy and use for job posting:

📌 Operations Intern – 3 Months Internship (Unpaid)

Company: [Your Company Name]

Location: Remote / On-site (Specify)

Duration: 3 Months

Stipend: Unpaid

Benefits: Internship Certificate + Letter of Recommendation (Performance-based)

📝 About the Role

We are looking for a proactive and detail-oriented Operations Intern to support daily business operations, coordination, and process management. This role is perfect for students or fresh graduates who want practical exposure to organizational operations, workflow management, and administrative responsibilities.

🎯 Key Responsibilities

• Assist in day-to-day operational tasks across departments
• Coordinate with internal teams to ensure smooth workflow
• Help maintain project trackers, reports, and documentation
• Support HR/Operations team in onboarding tasks and scheduling
• Manage data entry, filing, and record-keeping activities
• Assist in process improvement initiatives
• Coordinate with vendors, clients, or service providers (if applicable)
• Prepare weekly reports and operational summaries
• Help maintain compliance with internal policies and deadlines

✔ Requirements

• Pursuing or completed a degree in Business Administration, Operations, Management, or related field
• Strong communication and organizational skills
• Proficiency in MS Office/Google Workspace (Excel, Word, Sheets)
• Ability to multitask and handle administrative tasks efficiently
• Attention to detail and good problem-solving ability
• Ability to work independently with minimal supervision
• Eagerness to learn and contribute to team success

🎁 What You Will Gain

• Hands-on experience in business operations and coordination
• Exposure to organizational processes and workflow management
• Opportunity to improve administrative and analytical skills
• Internship Certificate upon completion
• Letter of Recommendation based on performance

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities-

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

• Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

• Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

• Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

• Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

• Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Requirements:

• Strong in data structure and algorithms.
• Experience in Node.js, Express, API Design & DOM.
• Understanding of component based design or other design patterns.
• Experience with unit testing, integration testing & continuous integration.
• RDBMS and NoSQL databases preferably PostgreSQL, MongoDB.
• Good to have passion for investing.

Exp: 8 to 12

Location: Bangalore

NP: immediate/Serving

Skill Required:

• Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
• Additional Skill Set: Automation & Dell ECS

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Job Title - Cloud Fullstack Engineer

Experience Required - 5 Years

Location - Mumbai

Immediate joiners are preferred.

About the Job

As a Cloud Fullstack Engineer you will design, develop, and maintain end-to-end solutions for cloud-based applications. The Cloud Fullstack Engineer will be responsible for building both frontend and backend components, integrating them seamlessly, and ensuring they work efficiently within a cloud infrastructure.

What You’ll Be Doing

• Frontend Development
• Design and implement user-friendly and responsive web interfaces using modern frontend technologies (e.g., React, Angular, Vue.js).
• Ensure cross-browser compatibility and mobile responsiveness of web applications.
• Collaborate with UX/UI designers to translate design specifications into functional and visually appealing interfaces.
• Backend Development
• Develop scalable and high-performance backend services and APIs to support frontend functionalities.
• Design and manage cloud-based databases and data storage solutions.
• Implement authentication, authorization, and security best practices in backend services.
• Cloud Integration
• Build and deploy cloud-native applications using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Leverage cloud services for computing, storage, and networking to enhance application performance and scalability.
• Implement and manage CI/CD pipelines for seamless deployment of applications and updates.
• End-to-End Solution Development
• Architect and develop fullstack applications that integrate frontend and backend components efficiently.
• Ensure data flow between frontend and backend is seamless and secure.
• Troubleshoot and resolve issues across the stack, from UI bugs to backend performance problems.
• Performance Optimization
• Monitor and optimize application performance, including frontend load times and backend response times.
• Implement caching strategies, load balancing, and other performance-enhancing techniques.
• Conduct performance testing and address bottlenecks and scalability issues.
• Security and Compliance
• Implement security best practices for both frontend and backend components to protect against vulnerabilities.
• Ensure compliance with relevant data protection regulations and industry standards.
• Conduct regular security assessments and audits to maintain application integrity.
• Collaboration and Communication
• Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality solutions.
• Participate in code reviews, technical discussions, and project planning sessions.
• Document code, processes, and architecture to facilitate knowledge sharing and maintainability.
• Continuous Improvement
• Stay updated with the latest trends and advancements in frontend and backend development, as well as cloud technologies.
• Contribute to the development of best practices and standards for fullstack development within the team.
• Participate in knowledge-sharing sessions and provide mentorship to junior engineers.

What We Need To See

• Strong experience in both frontend and backend development, as well as expertise in cloud technologies and services.
• Experience in fullstack development, with a strong focus on both frontend and backend technologies.
• Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native application development.
• Experience with modern frontend frameworks (e.g., React, Angular, Vue.js) and backend technologies (e.g., Node.js, Java, Python).

• Technical Expertise:

1. FrontEnd

• Handon Experience with HTML5, CSS, JavaScript, ReactJs, Next.js, redux, JQuery

2. Proficiency in Backend Development

• Strong experience with backend programming languages such as Node.js, Python
• Expertise in working with frameworks such as NestJS, Express.js, or Django.

3. Microservices Architecture

• Experience designing and implementing microservices architectures.
• Knowledge of service discovery, API gateways, and distributed tracing.

4. API Development

• Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
• Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

5. Database Management

• Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
• Experience in database schema design, optimization, and management.

6. Cloud Services

• Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.
• Security: Knowledge of security best practices and experience implementing secure coding practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

Eximius is a micro-VC which invests into early-stage startups. One of our portfolio startup iTribe is looking for "Hustlers", "First Principle Thinkers", "Crazy and trips on creating products out of the box from scratch", "Outspoken", "unafraid of users ripping your product".

Responsibilities:

• Craft clean, manageable code, maintain proper documentation and code integrity
• Design advanced applications in mobile which is the main user facing product
• Maintain quality and ensure responsiveness, cross platform optimisation of applications
• Create, test and deploy the applications on production servers
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency

• Responsible for security and data protection.
  
  Communication & Collaboration

• Collaborate with engineering and cross-functional teams to define, design, and ship new features
• Unblock peers and keep all the internal and external teams informed about the progress of development

Requirements

• 2-5 years working as a full-time professional developer (Mobile) and 1 Year experience in a flutter is a must
• Should be familiar with REST Api's, websockets and Databases in mobile integration.
• Pixel perfectionist in UI engineering, should have a nack of telling desinger about the do's and dont's
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter, learn and implement new technologies/ frameworks
• Excellent analytical and problem-solving skills
• Understanding and implementation of security and data protection.

Why join iTribe?

• Opportunity to be part of the founding team and work directly with the founders
• Build a product which is not done in decades
• Competitive Salary
• ESOPs - ownership in the company
• Medical Insurances
• Subscriptions to premium platforms for learning
• Books that you ask for
• Friendly leave policy