Customer Support executive

Software Engineer - Lending Platform

2 - 5 years Experience · Seed Stage · On-site preferred · Mumbai

What Neenv Is

Neenv is a fintech platform building channel finance infrastructure for MSME dealer networks in India. We sit between anchor companies and their dealer ecosystems, providing the credit technology layer while lending partners provide the capital.

The platform powers four supply chain finance products: Channel Financing, Working Capital Loans, Factoring, and Supplier Financing. The lending engine is configuration-driven. New products, rate changes, new anchors, new lenders -- config changes only.

What Problems Are We Solving

India runs on dealer networks. Hundreds of thousands of distributors, resellers, and stockists sit inside large corporate supply chains - buying from anchors, selling downstream, keeping markets liquid. These are creditworthy businesses. Their anchor relationships are essentially proof of cash flow. And yet they are chronically underfinanced.

Banks are too slow. Informal credit is expensive. The anchor relationship that makes a dealer viable is invisible to traditional lenders.

We are building the infrastructure to change that. A configuration-driven lending engine for channel finance - powering working capital credit to dealer networks at scale, with the anchor relationship as the underwriting signal.

Who You'll Be Working With

The founding team brings over 50 years of combined banking and channel finance experience. Founders with 25+ years each in client coverage, trade finance, risk management, and SCF sales across Standard Chartered and IDFC First Bank - having collectively managed over $1Bn in channel finance assets with sub-1% delinquency.

The CTO brings solid supply chain finance fintech experience with a product-first, AI-native approach to lending infrastructure.

You are not joining a first-time experiment. You are joining people who have spent careers building exactly what Neenv is now automating.

What Makes Your Role

We have a production lending infrastructure in place. It handles loan origination, repayment waterfalls, interest accrual, payment processing, ledger management, and multi-product configuration. You will own this platform end to end.

Understand the codebase end to end. Drive every config change, every extension, every integration. Be the person who can answer "can the system do X?" without waiting for anyone.

That is the first act.

The second act: we are building AI-native lending workflows. A credit decisioning agent that processes bureau reports, bank statements, GST data, and ITR. A collections agent that automates follow-up and escalation. Ops agents that handle accruals, month-end, lender reporting, and anomaly detection.

You will design this architecture from day one.

What Works Well Here

Someone who gets uncomfortable when they don't fully understand a system. Who reads error logs with curiosity. Who treats financial logic correctness as non-negotiable. Who can hold a product conversation and a technical conversation in the same breath.

If you have built something non-trivial and can explain every decision you made, that is the signal.

What You Need

• PHP and Laravel -- solid working proficiency
• Python -- working proficiency for AI agents, data processing, integrations
• SQL and relational database design -- financial data where a paisa-level rounding error is a production bug
• API design and third-party integration patterns -- REST, webhooks, handling flaky vendor APIs
• LLM and agent workflows -- curiosity or working familiarity. Strong signal if you have built with Claude, GPT, or any agent framework
• Fintech, NBFC, or any domain where data accuracy has real consequences

What We Are Offering

Fixed salary, competitive for early-stage fintech in Mumbai. Direct founder access. Ownership over a production lending system and the AI layer being built on top. For the right fit, a clear path to owning the entire technical stack as we scale.

We cannot offer a large team, defined career ladders, or a 500-person safety net. We can offer a genuinely hard problem, speed, and the chance to build something that matters from nearly the beginning.

Ideal Candidate

10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.

Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.

Proficiency in SQL, Python, and Scala for data processing and analytics.

Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.

Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice

Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.

Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery

Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).

Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.

Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.

Proven ability to drive technical strategy and align it with business objectives.

Strong leadership, communication, and stakeholder management skills.

Financial Strategy & Planning

• Develop and implement financial strategies aligned with organizational

goals.

• Lead the annual budgeting process with department heads.

• Monitor financial performance and present reports to leadership and the

board.

* Financial Management & Compliance

• Oversee accounting, budgeting, financial reporting, and audits.

• Ensure compliance with legal, regulatory, and accounting standards.

• Maintain strong relationships with auditors and financial institutions.

* Risk Management & Internal Controls

• Identify and mitigate financial risks.

• Implement robust internal controls and financial safeguards.

• Grant Management & Donor Reporting

• Manage financial aspects of grants and donor contracts.

• Coordinate with program teams for accurate and timely donor reporting.

*Financial Sustainability & Growth

• Develop strategies for long-term financial sustainability and revenue

diversification.

• Team Leadership

• Lead and mentor the finance team.

• Build a culture of accountability, excellence, and continuous

improvement.

JOB TITLE/HEADLINE: Backend Developer

EMPLOYMENT TYPE: Full time, permanent. 

REPORTING TO: Ajit Kumar

LOCATION: Andheri, Mumbai 

Backend Developer

Position Overview:

As a Backend Developer at FatakPay, you will play a crucial role in designing, implementing, testing, and maintaining the backend systems that power our applications. You will collaborate with cross-functional teams to develop scalable and efficient server-side applications, ensuring high performance and responsiveness.

Responsibilities:

Design, develop, and maintain robust and scalable backend systems.

Collaborate with front-end developers, designers, and other stakeholders to integrate user-facing elements with server-side logic.

Implement and maintain data storage solutions, ensuring optimal performance and data integrity.

Collaborate with DevOps to deploy and manage applications in a cloud environment.

Write clean, efficient, and maintainable code, following best practices and coding standards.

Conduct code reviews and provide constructive feedback to team members. Identify and address performance bottlenecks, security issues, and other technical challenges.

Stay updated on emerging trends and technologies in backend development.

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Backend Developer or similar role.

Strong proficiency in server-side programming languages such as Java, Python, or Node.js.

Experience with database systems such as MySQL, PostgreSQL, or MongoDB. Familiarity with RESTful API design and integration.

Knowledge of cloud platforms like AWS, Azure, or Google Cloud. Understanding of code versioning tools, such as Git.

Excellent problem-solving and communication skills. Ability to work collaboratively in a team environment.

ABOUT THE COMPANY: 

FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options. 

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place. 

WHAT HAPPENS NEXT? 

If selected for an interview, you will hear directly from someone from the HR department, usually within a week of the closing date.

Link to apply - https://tally.so/r/mDMO5p

Role Overview:

We are looking for a highly motivated and dynamic B2B Sales Executive with experience in the fashion/textile industry. This role involves managing end-to-end sales processes, from lead generation to deal closure and You will work on identifying business needs, conducting sales calls, performing client research, and driving sales growth. A passion for sustainability and knowledge of sustainable practices in the fashion/textile industry is crucial for success in this role.

Key Responsibilities:

B2B Sales & Lead Generation:

• Identify and prospect potential business clients in the fashion/textile industry through lead generation techniques such as cold calling, email outreach, and networking.
• Conduct client research to understand business needs, challenges, and offer tailored solutions.
• Use CRM tools to track, manage, and update sales leads and opportunities.

Sales:

• Conduct sales calls with prospective clients to identify their pain points, needs, and determine the best solutions.
• Define and identify the ideal customer profile (ICP) to ensure targeted outreach and maximize sales opportunities.
• Provide platform demos to showcase our solutions, particularly focusing on sustainability features.

Negotiation & Deal Closure:

• Lead negotiations with clients, managing pricing, contract terms, and implementation timelines.
• Finalize contracts with internal teams, ensuring smooth deal closures and meeting sales targets consistently.

Sustainability Knowledge:

• Leverage knowledge of sustainability practices to educate clients and align solutions with their environmental goals.
• Promote the sustainability features of our products, helping clients reduce their environmental footprint.

Required Skills & Qualifications:

• Experience: 2-4 years of experience in B2B sales within the fashion/textile industry or SaaS sales.
• Sales Skills: Proven experience in end-to-end sales, from lead generation to deal closure.
• Negotiation Skills: Strong ability to negotiate and close deals.
• CRM Tools: Proficiency in CRM platforms to manage leads, contacts, and sales pipelines.
• Sustainability Knowledge: Understanding of sustainability principles, especially as they relate to the fashion/textile sector.
• Client Management: Demonstrated success in client onboarding, relationship management, and customer servicing.
• Communication: Excellent communication, presentation, and negotiation skills.
• Problem-Solving: Ability to handle objections and create solutions that align with client goals.

Preferred Qualifications:

• Education: Bachelor’s degree in Business, Marketing, or a related field.

Industry Knowledge: Experience in selling fashion/textile industry solutions or working with fashion/textile businesses focused on sustainable

We are seeking an enthusiastic Email Marketing Executive to join our digital marketing team. In this role, you will be responsible for generating high-quality leads for SEO, social media marketing, and website design & development services, specifically targeting the US and Canada markets. Your goal will be to drive lead generation efforts that contribute to increased sales revenue for the company.

Key Responsibilities

· Generate potential client through email or LinkedIn.

· Basic understanding of SEO and how it intersects with email marketing

· Must have worked on email marketing template creation, sending bulk emails.

· Managing the contact database and assist with lead generation activities.

· Have to target the USA, Canada market.

· Should have knowledge about emailing.

Experience: 0.6 – 4 years

Skills:

· Minimum high school diploma in any stream.

· At least 6 months of experience working in a digital marketing company.

· Proficiency in generating leads for SEO, Social Media Marketing, and Website Design and Development services.

· Experience in lead generation specifically targeting audiences in the US, Canada, and UK markets.

Working Days: Monday-Friday

Job Type: Full-time

Education: Secondary(10th Pass) (Preferred)

• Install, configuration management, performance tuning and monitoring of Web, App and Database servers.
• Install, setup and management of Java, PHP and NodeJS stack with software load balancers.
• Install, setup and administer MySQL, Mongo, Elasticsearch & PostgreSQL DBs.
• Install, set up and maintenance monitoring solutions for like Nagios, Zabbix.
• Design and implement DevOps processes for new projects following the department's objectives of automation.
• Collaborate on projects with development teams to provide recommendations, support and guidance.
• Work towards full automation, monitoring, virtualization and containerization.
• Create and maintain tools for deployment, monitoring and operations.
• Automation of processes in a scalable and easy to understand way that can be detailed and understood through documentation.
• Develop and deploy software that will help drive improvements towards the availability, performance, efficiency, and security of services.
• Maintain 24/7 availability for responsible systems and be open to on-call rotation.