Customer Support executive

• Proven experience as a Linux Platform Engineer, with a focus on Red Hat Enterprise Linux (RHEL) preferred.

• Proficient in Python and Ansible scripting.

• Demonstrated expertise in Linux OS configuration management.

• Experience with RHEL LEAPP upgrades

• Experience with Data Visualization tools, such as Splunk and Grafana

• Experience with Service Now

• Excellent problem-solving skills and attention to detail

• Strong communication and collaboration skills for working in a team-oriented environment.

• Red Hat Certified Engineer (RHCE) certification for RHEL8 or equivalent

• Willingness to adapt to evolving technologies and embrace continuous learning.

• Knowledge of financial services, including regulations and security standards, is preferred.

• Stay current with industry trends and best practices in Linux, financial services, and cybersecurity.

About us

Fisdom is one of the largest wealthtech platforms that allows investors to manage their wealth in an intuitive and seamless manner. Fisdom has a suite of products and services that takes care of every wealth requirement that an individual would have. This includes Mutual Funds, Stock Broking, Private Wealth, Tax Filing, and Pension funds

Fisdom has a B2C app and also an award-winning B2B2C distribution model where we have partnered with 15 of the largest banks in India such as Indian Bank and UCO Bank to provide wealth products to their customers. In our bank-led distribution model, our SDKs are integrated seamlessly into the bank’s mobile banking and internet banking application. Fisdom is the first wealthtech company in the country to launch a stock broking product for customers of a PSU bank.

The company is breaking down barriers by enabling access to wealth management to underserved customers. All our partners combined have a combined user base of more than 50 crore customers. This makes us uniquely placed to disrupt the wealthtech space which we believe is in its infancy in India in terms of wider adoption.

Where are we now and where are we heading towards

Founded by veteran VC-turned entrepreneur Subramanya SV(Subu) and former investment 

banker Anand Dalmia, Fisdom is backed by PayU (Naspers), Quona Capital, and Saama Capital; with $37million of total funds raised so far. Fisdom is known for its revenue and profitability focussed approach towards sustainable business.

Fisdom is the No.1 company in India in the B2B2C wealthtech space and one of the most admired companies in the fintech ecosystem for our business model. We look forward to growing the leadership position by staying focussed on product and technology innovation. 

Our technology team

Today we are a 60-member strong technology team. Everyone in the team is a hands-on engineer, including the team leads and managers. We take pride in being product engineers and we believe ‌engineers are fundamentally problem solvers first. Our culture binds us together as one cohesive unit. We stress on engineering excellence and strive to become a high talent density team. Some ‌values that we preach and practice include:

• Individual ownership and collective responsibility
• Focus on continuous learning and constant improvement in every aspect of engineering and product
• Cheer for openness, inclusivity and transparency.
• Merit-based growth

Key Responsibilities

• Write code, build prototypes and resolve issues.
• Write and review unit test cases.
• Review code & designs for both oneself and team members
• Defining and building microservices
• Building systems with positive business outcome
• Tracking module health, usage & behaviour tracking.

Key Skills

• An engineer with at least 1-3 years of working experience in web services, preferably in Python
• Must have a penchant for good API design.
• Must be a stickler for good, clear and secure coding.
• Must have built and released APIs in production.
• Experience in working with RDBMS & NoSQL databases.
• Working knowledge of GCP, AWS, Azure or any other cloud provider.
• Aggressive problem diagnosis & creative problem solving skills.
• Communication skills, to speak to developers across the world

Why join us and where?

We're a small but high performing engineering team. We recognize that the work we do impacts the lives of hundreds and thousands of people. Your work will contribute significantly to our mission. We pay competitive compensation and performance bonuses. We provide a high energy work environment and you are encouraged to play around new technology and self-learning. You will be based out of Bangalore.

• Interact with the Project Managers / Leads / Clients
• Understand the requirements and provide estimates for the planned tasks
• Deliver best quality work without bugs in the estimated time frame
• Help maintain code quality, organization, and automatization
• Collaborate with cross-functional teams to design and release new features
• Help the team to identify and correct bottlenecks, fix bugs
• Excellent analytical and problem-solving skills

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission/provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms, and data structures

• Experience/knowledge in any of the Back-End technologies

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch

Position description:

As a Sourcer, you will be responsible for sourcing active candidates from on-line databases, contact lists, and internal databases as well as sourcing passive candidates through networking, cold calling, complex internet searches, and research. This is a great opportunity for anyone in Staffing to become a part of a truly global sourcing effort. 

Responsibilities:
1. Proactively conduct research and investigate new ideas to create innovative sourcing strategies. Strong focus on sourcing passive candidates through networking, cold calling, complex internet searches, and research.

2. Source active candidates from on-line databases, contact lists, internal databases, and employee referrals.

3. Act as a search expert for a functional area(s) by understanding functional hiring needs, position specifications, and search requirements.

4. Partner with recruiters to generate ideas, leverage resources, and share information that facilitates an effective search process.

5. BA/BS degree preferred or equivalent experience

6. 3-5 years of recruitment experience in an agency

7. Be a market intel expert for the respective skill sets you hire for and drive insightful discussions around talent availability, forecasting, competitor landscape with recruiters and clients

About Us: 

Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. 

We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution.

At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.  

We are looking for a Senior Data Scientist who is enthusiastic about using data and technology to solve complex business problems. If you're passionate about leading and helping to architect and develop thoughtful data solutions, then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role: (specific to the role-- describe the role activities/duties, who they interact with, what they are accountable for, how the role operates in the team, department and organization)

• Build and manage predictive models focussed on credit risk, fraud, conversions, churn, consumer behaviour etc
• Provides best practices, direction for data analytics and business decision making across multiple projects and functional areas
• Implements performance optimizations and best practices for scalable data models, pipelines and modelling
• Resolve blockers and help the team stay productive
• Take part in building the team and iterating on hiring processes

Requirements for the Role: (these are specific to the role-- technical skills and requirements to fulfill the job duties, certifications, years of experience, degree)

• 4+ years of experience in data science roles focussed on managing data processes, modelling and dashboarding
• Strong experience in python, SQL and in-depth understanding of modelling techniques
• Experience working with Pandas, scikit learn, visualization libraries like plotly, bokeh etc.
• Prior experience with credit risk modelling will be preferred
• Deep Knowledge of Python to write scripts to manipulate data and generate automated  reports

How We Define Success: (these are specific to the role-- should be tied to performance management, OKRs or general goals)

• Expand access to data driven decision making across the organization
• Solve problems in risk, marketing, growth, customer behaviour through analytics models that increase efficacy

Nice To Have, but Not Required:

• Experience in dashboarding libraries like Python Dash and exposure to CI/CD 
• Exposure to big data tools like Spark, and some core tech knowledge around API’s, data streaming etc.

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. 

Responsibilities-

• Deliver technical strategies and solutions, application development, and end-users services
• Lead projects to implement new or enhance existing functionalities including articulating requirements and translating them into effective technical solutions
• Build and maintain strong relationships and partnerships with team members across globe and customer stakeholders
• Work collaboratively as a team player to develop mutually acceptable solutions, and act as a mentor to the team
• Solve problems and provide support, taking responsibility to make decisions when appropriate
• Effectively communicate with team members and customers, Be able to articulate technology to a non-technical audience
• Build relationships with technical team members in all offices
• Track and manage dependencies across lines of business and platforms, Maintain technical risks register with mitigations
• Create or maintain architectural artifacts like architectural overview, architectural decisions, integrations diagram, non-functional requirements
• Collaborate with other technical team members and create a forum for sharing knowledge
• Come up with innovative ideas to improve quality in delivery
• Deploy, administer and support Microservices components in a RedHat OpenShift environment
• Should be hands-on and be ready to write complex code while mentoring junior developers to learn
• Thrive in a fast-paced and dynamic work environment and lead by example

• 15-20 years experience working on projects utilizing: Java, Web Development/REST (preferably with Spring), Linux, JUnit, Mocking, Maven, JavaScript, GIT
• Experience in the following areas are preferred – Microservices, Spring Boot, Spring Security with OAuth2, SOAP and SOAP UI, Jenkins configuration, AngularJS, RedHat PaaS (RHEL, Kubernetes, OpenShift, Camel, Fuse)
• Well versed in front end and back end development
• Good understanding of encryption technology
• Knowledge of infrastructure especially cloud infrastructure is desirable
• Should be conversant with DevOps methodologies
• At least 3 years of experience as a technical lead – coaching, presenting architectural/design elements to customers and team members
• Should possess strong problem solving and analytical skills
• Should have experience reviewing code for team members and etching out a concrete code quality plan
• Should have at least two years of experience working on projects using Test Driven Development (TDD)
• Should have 2+ years of experience using JUnit on projects
• Consistent incorporation of best practices and standards while coding; in particular: secure coding practices
• Good Exposure to building secure and scalable applications
• At least 4+ years handling customers directly should have presented architecture artifacts and technical solutions to customers and influenced customers
• Excellent communication (verbal and written) and interpersonal skills – should be able to influence customer stakeholders and senior management
• Team player and ability to work proactively, provide mentorship and directions to the team and making technical decisions independently

• BE/MCA or equivalent area
• 15-20 years of software industry experience

Work remotely / Work From Home with BigStep Technologies throughout your tenure.

Desired candidates must have 3-6 years experience as NodeJs Developer.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

Skills:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Collegedunia Web Pvt. Ltd.

Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.

CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.

Designation: Product Analyst

What you’ll be doing:

• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.

What you’ll bring to the team:

• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.