Regional Sales Manager

Job Description

1. The candidate will work on building whatsapp as a communication layer for Heyo.

2. The use-cases include building whatapp chatbot for support, helping merchants to send automated communication to their customers and other chat related use-cases

3. Its a hand-on role, so the person should be good in wirting PRDs, interacting with design and engineering teams

4. The candidate should be on top of the updates by whatsapp and should be able to think of use-cases around it

Requirements

1. Have 3-7 years of PM experience

2. Have worked on whatsapp business APIs and built chatbots in the past

3. Working as a hands-on person

Key Areas of Responsibility

• Participate in project discovery/analysis, design, and deployment planning.
• Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
• Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
• Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
• Understand user and system requirements and identify specific enhancement customizations if necessary.
• Provide data migration and conversion services.
• Deliver application training in online and in a one-on-one environment.
• Provide basic technical support for project life cycle as well as complex support issues.
• Manage client expectations, the project team (internal and external) all while providing superior customer service.
• Work with application developers during design, development, and testing phases.
• Draft end user documentation.
• Assist in presales demos and related activities

Required Candidate Profile:

• Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
• Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
• Background or strong career interest in finance or business analysis.
• Possess a strong, professional work ethic.
• Excels at team collaboration.
• Demonstrated problem-solving and decision-making skills.
• Strives to provide exceptional customer service and high client satisfaction.
• Strong verbal, written and organizational skills.
• Must be fluent in English – both verbal and written

Responsibilities:

Skills:

1. Strong knowledge of PHP web frameworks {such as Laravel, CI, etc depending on your technology stack}
2. Understanding the fully synchronous behavior of PHP
3. Understanding of MVC design patterns

As a Flutter Developer, you will be responsible for designing and developing high-quality mobile applications using the Flutter framework. Your primary focus will be on creating elegant, performant, and responsive user interfaces (UIs) that deliver a seamless user experience across multiple platforms. You will collaborate with a team of software engineers, designers, and product managers to transform requirements into fully functional mobile applications.

Key Responsibilities:

• Develop mobile applications using Flutter framework and Dart programming language.
• Design and implement user-friendly, responsive UI components and screens.
• Collaborate with cross-functional teams to gather and analyse requirements, and translate them into technical specifications.
• Write clean, maintainable, and efficient code following industry best practices and coding standards.
• Optimise application performance for various devices and screen sizes.
• Conduct thorough testing and debugging to identify and fix issues, ensuring high-quality deliverables.
• Integrate RESTful APIs, third-party libraries, and services to enhance application functionality.
• Stay up-to-date with the latest trends and advancements in mobile application development and Flutter framework.
• Continuously improve development processes, tools, and methodologies to enhance productivity and efficiency.
• Collaborate with designers and product managers to refine and iterate on application designs and user experiences.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience in developing mobile applications using the Flutter framework.
• Strong proficiency in Dart programming language and object-oriented design principles.
• Solid understanding of mobile app architecture patterns (such as MVVM or Redux) and state management solutions.
• Proficiency in UI/UX design principles and the ability to create visually appealing and intuitive interfaces.
• Familiarity with RESTful APIs and integration of third-party libraries and services.
• Experience with version control systems (e.g., Git) and agile development methodologies.
• Strong problem-solving and debugging skills to identify and resolve application issues.
• Excellent communication and collaboration abilities to work effectively in a team environment.
• Self-motivated with a passion for staying updated on emerging technologies and trends in mobile app development.

Preferred Qualifications:

• Experience in developing cross-platform mobile applications for iOS and Android using Flutter.
• Knowledge of native mobile development (Swift, Kotlin) and familiarity with platform-specific APIs and features.
• Familiarity with backend technologies and server-side development (e.g., Node.js, Firebase, or GraphQL).
• Understanding of software testing methodologies and automated testing frameworks.
• Contributions to open-source projects or personal app development portfolio.

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.

What you need to have:

• 2-5 years of experience in Manual and Automation testing for Cloud based Web and Mobile Application
• Experience with automation design, scripting, and execution
• An understanding of requirements analysis, design, coding, and unit testing of scalable, distributed, Cloud based applications
• Familiar with agile or other rapid application development
• Expertise in testing API's and debug application issues through API
• Exposure in Continuous integration process implementation by building CI / CD Pipeline using Jenkins and Integrate with Mavens
• Expertise of coding and programming skills in Java / Python
• Solid understanding of software design principles for Building Test Frameworks;
• Think out of the box coming up with creative test design automation frameworks to build / utilities plus tools to develop
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Ability to work in a results-oriented, rapidly changing, dynamic and fast-paced environment that requires collaboration across multiple stakeholders and constituents