Physical Design Lead

Role & Responsibilities

1. Ansible Automation Design and maintain enterprise-grade playbooks, roles, and collections. Automate OS patching, configuration drift correction, security hardening, and compliance enforcement across AWS, Azure, VMware, and REST-integrated environments. Combine Ansible with Terraform for seamless post-provisioning configuration.

2. AWS Cloud Automation Architect serverless and event-driven automation using Lambda, Step Functions, EventBridge, SNS/SQS, S3 triggers, and Systems Manager. Build scalable, cross-account automation across AWS Organizations with proper IAM boundaries. Align all implementations with CIS, NIST, and AWS Well-Architected standards.

3. Kubernetes & Helm Develop and own custom Helm charts for multi-environment Kubernetes deployments. Manage the full Helm lifecycle including upgrades, rollbacks, and canary releases. Drive GitOps adoption using ArgoCD or Flux. Automate namespace management, RBAC, secrets, and network policies.

4. Infrastructure as Code & CI/CD Build reusable, versioned Terraform modules covering AWS networking, IAM, EKS, ECS, RDS, and security controls. Implement CI/CD pipelines for IaC using GitHub Actions or Azure DevOps — with automated testing, linting, drift detection, and policy enforcement baked in.

5. Security & Compliance Automation Automate CIS benchmark enforcement, vulnerability remediation, and infrastructure hardening. Integrate with CyberArk, AWS Secrets Manager, and SSM Parameter Store. Implement policy-as-code using OPA, Gatekeeper, or Conftest. Automate certificate lifecycle management end to end.

6. Observability & Auto-Remediation Connect automation workflows to New Relic and LogicMonitor for telemetry-driven triggers. Build self-healing routines that detect, diagnose, and resolve incidents automatically. Convert operational runbooks into fully automated diagnostic workflows to cut MTTR significantly.

7. ITSM Integration Integrate automation into SymphonyAI-driven ticketing, approval flows, CMDB updates, and change management processes. Build operational runbooks that map directly to ITSM workflows.

Ideal Candidate

• Strong Cloud Automation Architect Profile
• Mandatory (Experience 1) – Must have 8+ years of total experience with the last 6–7 years focused continuously on hands-on infrastructure automation in enterprise environments
• Mandatory (Experience 2) – Must have expert-level Ansible engineering, including advanced Jinja2 templating, dynamic inventory, custom module development, and designing enterprise-grade playbooks, roles, and collections across AWS, Azure, VMware, and REST-integrated environments
• Mandatory (Experience 3) – Must have strong Kubernetes and Helm expertise, including custom Helm chart authoring, multi-environment lifecycle management (upgrades, rollbacks, canary releases), namespace management, RBAC, secrets, and network policies — with GitOps adoption via ArgoCD or Flux
• Mandatory (Experience 4) – Must have deep Terraform knowledge, including reusable module design covering AWS networking, IAM, EKS, ECS, RDS, and security controls — with CI/CD integration (GitHub Actions or Azure DevOps) including automated testing, linting, drift detection, and policy enforcement
• Mandatory (Experience 5) – Must have solid AWS architecture knowledge, including serverless and event-driven automation (Lambda, Step Functions, Event Bridge, SNS/SQS, S3 triggers, Systems Manager), IAM design, cross-account automation across AWS Organizations, and multi-account networking aligned with CIS, NIST, and AWS Well-Architected standards
• Mandatory (Experience 6) – Must have experience with security and compliance automation including CIS benchmark enforcement, vulnerability remediation, infrastructure hardening, certificate lifecycle management, and integration with CyberArk, AWS Secrets Manager, and SSM Parameter Store
• Mandatory (Skill) – Must have proficiency in Python, Bash, or PowerShell for automation scripting, with proven ability to build production-grade automation frameworks end-to-end
• Preferred (Skill 1) – Experience with policy-as-code (OPA, Gatekeeper, Conftest) and IaC testing tools (Molecule, Terratest, Checkov, tfsec)
• Preferred (Skill 2) – Experience with multi-account AWS automation, service mesh (Istio/Linkerd), and ITSM integration (SymphonyAI or equivalent — ticketing, approval flows, CMDB updates, change management)
• Preferred (Skill 3) – Experience with AWS cost optimization automation and converting operational runbooks into self-healing diagnostic workflows

Role

This position provides technical support to end users across a variety of IT-related issues. The role involves identifying, researching, troubleshooting, and resolving technical problems related to computer systems, software, and hardware.

The position responds to support requests received via telephone, email, and other channels, while documenting, tracking, and monitoring issues to ensure timely resolution and adherence to Service Level Agreements (SLAs).

Essential Duties and Responsibilities

• Provide technical assistance and support for incoming queries, calls, and issues related to computer systems, software, and hardware.
• Identify, diagnose, and troubleshoot technical issues and problems.
• Categorize, record, and manage reported queries and provide appropriate solutions.
• Assist users with problem identification and resolution.
• Advise users on the appropriate course of action for reported issues.
• Monitor incidents and service requests from initial reporting through final resolution.
• Escalate unresolved or complex problems to the appropriate level of support when required.
• Provide basic online security guidance and technical support to end users.
• Manage one or more customer service/support functions as assigned.
• Act as a primary point of contact for service users and customers reporting issues or requesting information, access, or other IT services.
• Receive and handle service requests in accordance with established procedures.
• Promptly assign and route support calls and tickets to the appropriate teams.
• Log incidents and service requests and maintain accurate and relevant records.
• Maintain detailed technical documentation within Help Desk tickets, including troubleshooting steps, actions taken, and resolutions.
• Identify and classify incident types and service interruptions.
• Record incidents and categorize them based on symptoms, root causes, and resolutions.
• Support day-to-day operational requirements during changes while minimizing service disruptions.
• Ensure support activities remain aligned with applicable SLAs, IT service management processes, and information security requirements.
• Maintain a typing speed of at least 45 WPM.
• Perform basic hardware and software troubleshooting.
• Demonstrate a good understanding of current operating system functionality.
• Possess a basic understanding of computer hardware.
• Demonstrate proficiency with Microsoft products and applications.
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Skills & Qualifications

Technical Skills

• Good understanding of IT Service Desk and technical support processes.
• Knowledge of ITIL processes and best practices.
• Hands-on experience with ServiceNow or similar IT service management/ticketing tools.
• Working knowledge of Active Directory.
• Experience with Microsoft Office 365.
• Knowledge of account provisioning and account creation.
• Basic understanding of computer hardware and peripherals.
• Basic knowledge of Microsoft Teams and Outlook.
• Good understanding of Windows operating systems and common desktop applications.

Professional Skills

• Excellent verbal and written communication skills.
• Strong customer service and customer-handling skills.
• Ability to diagnose problems and provide effective solutions.
• Strong troubleshooting and problem-solving skills.
• Ability to prioritize and manage multiple incidents and service requests.
• Ability to follow established IT Service Desk procedures and guidelines.
• Ability to work effectively in a team-oriented environment.
• Strong attention to detail and accurate documentation skills.

Experience

• 1–3 years of experience in an IT Service Desk, Help Desk, Technical Support, or similar role.

Educational Qualifications

• B.Tech / B.E. in Computer Science, Information Technology, or a related field; or
• Bachelor of Computer Applications (BCA); or
• B.Sc. in Computer Science / Information Technology or a related field.

Additional Requirements

• Adherence to company IT Service Desk (ITSD) policies, procedures, and guidelines.
• Commitment to maintaining information security and confidentiality.
• Ability to meet defined service levels and provide timely support to end users.

Business Development Executive (BDE) – Pan India

VTAG is looking for enthusiastic Business Development Executives to expand India's largest vehicle safety and digital identity network.

Responsibilities:

• Generate leads and identify new business opportunities.

• Visit automobile dealers, service centers, garages, fleet operators and business partners.

• Conduct product demonstrations and explain VTAG solutions.

• Build strong customer relationships and convert prospects into partners.

• Achieve monthly sales and business development targets.

• Maintain CRM records and coordinate with internal teams.

Requirements:

• Graduate in any discipline.

• 0–3 years of experience in Business Development, Sales, Field Sales or B2B Sales.

• Freshers with excellent communication and presentation skills are encouraged to apply.

• Willing to travel within assigned territories.

Preferred Experience:

Automobile Industry, Dealer Development, Channel Sales, Insurance Sales, SaaS Sales, Retail Sales or Customer Acquisition.

Salary:

₹2.5–5 LPA + Attractive Performance Incentives

Location:

Hyderabad (Hiring across Pan India)

We are seeking an experienced AI Architect to design, build, and scale production-ready AI voice conversation agents deployed locally (on-prem / edge / private cloud) and optimized for GPU-accelerated, high-throughput environments.

You will own the end-to-end architecture of real-time voice systems, including speech recognition, LLM orchestration, dialog management, speech synthesis, and low-latency streaming pipelines—designed for reliability, scalability, and cost efficiency.

This role is highly hands-on and strategic, bridging research, engineering, and production infrastructure.

Key Responsibilities

Architecture & System Design

• Design low-latency, real-time voice agent architectures for local/on-prem deployment
• Define scalable architectures for ASR → LLM → TTS pipelines
• Optimize systems for GPU utilization, concurrency, and throughput
• Architect fault-tolerant, production-grade voice systems (HA, monitoring, recovery)

Voice & Conversational AI

• Design and integrate:
• Automatic Speech Recognition (ASR)
• Natural Language Understanding / LLMs
• Dialogue management & conversation state
• Text-to-Speech (TTS)
• Build streaming voice pipelines with sub-second response times
• Enable multi-turn, interruptible, natural conversations

Model & Inference Engineering

• Deploy and optimize local LLMs and speech models (quantization, batching, caching)
• Select and fine-tune open-source models for voice use cases
• Implement efficient inference using TensorRT, ONNX, CUDA, vLLM, Triton, or similar

Infrastructure & Production

• Design GPU-based inference clusters (bare metal or Kubernetes)
• Implement autoscaling, load balancing, and GPU scheduling
• Establish monitoring, logging, and performance metrics for voice agents
• Ensure security, privacy, and data isolation for local deployments

Leadership & Collaboration

• Set architectural standards and best practices
• Mentor ML and platform engineers
• Collaborate with product, infra, and applied research teams
• Drive decisions from prototype → production → scale

Required Qualifications

Technical Skills

• 7+ years in software / ML systems engineering
• 3+ years designing production AI systems
• Strong experience with real-time voice or conversational AI systems
• Deep understanding of LLMs, ASR, and TTS pipelines
• Hands-on experience with GPU inference optimization
• Strong Python and/or C++ background
• Experience with Linux, Docker, Kubernetes

AI & ML Expertise

• Experience deploying open-source LLMs locally
• Knowledge of model optimization:
• Quantization
• Batching
• Streaming inference
• Familiarity with voice models (e.g., Whisper-like ASR, neural TTS)

Systems & Scaling

• Experience with high-QPS, low-latency systems
• Knowledge of distributed systems and microservices
• Understanding of edge or on-prem AI deployments

Preferred Qualifications

• Experience building AI voice agents or call automation systems
• Background in speech processing or audio ML
• Experience with telephony, WebRTC, SIP, or streaming audio
• Familiarity with Triton Inference Server / vLLM
• Prior experience as Tech Lead or Principal Engineer

What We Offer

• Opportunity to architect state-of-the-art AI voice systems
• Work on real-world, high-scale production deployments
• Competitive compensation and equity (if applicable)
• High ownership and technical influence
• Collaboration with top-tier AI and infrastructure talent

The Role:  Salesforce Architect ­for Asset Management Company

Experience:  6 Years – 10 Years

Certifications: Minimum 4 Salesforce Certification

Job Location: Kamla Mills, Lower Parel, Mumbai

Mode: 5 days’ work from office

Relocation Provided: No

We are looking for

·      A seasoned professional with deep experience in designing and architecting applications using Salesforce as a software and as a platform, including integrating Salesforce applications with other platforms and applications

·      Proficiency in integration development including in MuleSoft

·      Deep experience in running discoveries, capturing requirements, assessing product/ platforms for fit, conducting fit-gap analysis, platform/product selection, determining total cost of ownership, designing the solution, defining entities and entity relationships, estimating complexity and effort, leading implementation, managing product quality and code libraries, deployment, application-level reporting and integration

·      An Architect who has expertise in agile and distributed agile delivery and has built/ implemented custom and packaged applications

·      Experience in end-to-end product requirement/ backlog management of both in-house and vendor applications, including ownership of all assets (data dictionaries, data controls, profiles and permission sets, config workbooks, TDDs, FRDs/ BRDs, reusable code, DevOps framework, QA metrics)

·      Experience in application audits, application modernization, re-platforming, re-factoring/ containerization, enhancements and support

·      Strong design thinking approach supported by methodology and toolsets throughout the development cycle; test driven design expertise

·      Expertise in handling cross functional stakeholders, alliances and vendors; has designed and managed centre of excellence and digital governance

·      A servant leader who is committed to design and delivery excellence through investment in the team

·      An expert who is able to engage with stakeholders and translate vision to digital outcomes

·      Proficiency in Force.com, Sales Cloud, Service Cloud, Financial Services Cloud, Community Cloud, Einstein and Tableau. Experience in Java, JavaScript and XML

·      Technical capabilities including Apex, Triggers, Batch Apex, Visual Force, Lightning Framework and Lightning Components

·      Knowledge of ERP, CRM, e-commerce applications design and integrations with Salesforce

·      At least 4 Certifications from among:

·      Certified Salesforce Administrator/ Advanced Administrator

·      Certified Platform App Builder

·      Sales Cloud Consultant

·      Service Cloud Consultant

·      Platform Developer II

·      Salesforce Data Architecture and Management Designer

·      Integration Architecture Designer

·      Application Architect

·      System Architect

The Role requires you to

·      As the lead for in-house development, you will be required to analyse, design/ architect, configure, develop, review, test and deliver quality applications on the Salesforce platform

·      Define and implement the DevOps processes and activities

·      Manage an internal development team; simultaneously manage integrations with other internal programs and third-party applications

·      Identify areas for optimisation, transformation, assess change required and drive change through to implementation

·      Play a key role in cloud migration strategy with focus on single/multi cloud, best possible tools/service on cloud, design architecture

·      Be able to leverage DevOps environment like Jenkins, GitHub/ Bitbucket, SonarQube, Checkmarx, etc. to deploy/orchestrate the models

·      Ensure adherence to IT Control Policies throughout design, development and testing and incorporate Corporate Architectural Standards into application design specifications

·      Partner with the cross-functional teams/line of business to discover, design, build, test and deploy solutions

·      Establish and adhere to highest standards on design, code build, test, deploy, supported by processes and tools

·      Formulate a technology vision and strategy for the firm, to ensure we are updated with new technologies and systems

·      To be a great listener, have strong reasoning skills and articulate with clarity

Technical Experience

·      T-Shaped/Broad skilled software development professional with deep skills in certain areas such as coding, project management, testing and/or analysis

·      Experience with Agile programming techniques such as test-driven development

·      Hands on experience with platforms such as AWS, Azure, Salesforce

·      Experience of integration approaches and platforms including MuleSoft

·      Experience of Informatica, Talend, Hadoop, etc.

·      Experience with programming languages like Python, Java, SQL and Cloud technologies

Desired certifications

·      Solution architect certification for one or more platforms including Salesforce, AWS, Azure

·      Certified integration architect on one more platform including Salesforce, AWS, Azure

·      Certified Scrum Master

·      Certified Product Owner

Role: HR Generalist

Location: Mumbai

Full-time

About the company we are hiring for:

Our client believes in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in Indian specialty chemicals segment. We are a full stack supplier of specialty chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values.

Today, they are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc.

With presence across diverse specialty chemical value chains and multiple production facilities, Mstack is a one of a kind and highly reliable one stop shop supplier to customers across globe.

It has been funded by global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byjus, Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.

Job description:

Recruitment:

Job description:

Recruitment:

• Designing and updating job descriptions

• Sourcing potential candidates from various online channels

• Advertise job openings on company's LinkedIn profile, Social Media, Job portals and internally -

Screen incoming resumes and application forms and interview candidates

• Coordinate with the hiring Managers for the qualified/ shortlisted candidates

• Send job offers and answer queries about compensation and benefits

• Collaborate with Managers to identify future hiring needs

• Act as a consultant to new hires and help them onboard

Operations:

• Monitor internal HR systems, processes and databases

• Act as a consultant to the employees and Managers regarding policies and procedures - Address

employee queries

• Work closely with the finance team on payroll

• Manage employee onboarding, training and induction in tandem with the Managers

• Maintain all personnel files

• Oversee performance evaluation procedures

• Manage employee leaves as per the company policies and procedures - Initiate employee

engagement activities along with the Admin team

• Keep up to date with the latest HR trends and practices

Requirements:

• 3+ years of proven experience in the required field

• Understanding of general human resources policies, procedures, labor laws and compliances -

Good written and spoken communication skills

• Aptitude for problem-solving

Confidential

• Good knowledge of MS office

• Attention to detail

The Client Support Intern will be responsible for assisting clients and providing support with their technical needs, answering client inquiries via email and phone, and resolving client complaints in a timely manner. As a hybrid role, this internship position will be located in Dubai but some work from home is acceptable.

1- Must have experience in all kind of customization work in Magento

2- Must have experience in Magento 1 & Magento 2

3- Must have experience in PHP

4- Must have magento theme customization experience

5- Must have maganto extension integration experience

6- Must completed at least 10 project(around) in magento

7- Must work independently or with minimal supervision