Eclat engineering pvt. ltd Careers

To lead product development and implementation for our flagship product, we are looking for a Drupal developer who is very proficient in Drupal 7+ framework and can take complete ownership of software-code
development, maintenance and optimisation.

Technical Skills: (must have)
● Excellent Drupal 7+ skills in module development and site
building, leveraging contributed Drupal modules
● Sound understanding of Drupal Form API, Views, Rules,
Features, Entity API, DB API...
● Hands-on experience in using APIs in custom modules
● Hands-on experience in creating bulk actions for user and
node management using views, rules components and
custom modules
● Hands-on experience in converting a HTML theme to a
Drupal 7+ theme
● Hands-on experience in using Drupal to create a REST/JSON
API with authentication
● Hands-on experience in using command line tools such as
Drush, Drupal-cli and Composer
● Experience with modifying an existing Drupal base theme
quickly

Job purpose : To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Associate who can take up the responsibility of developing, implementing, assessing and improving user onboarding and user engagement initiatives.

Education and relevant experience :

1. Bachelor’s degree or equivalent.
2. 1 to 2 years of experience in customer success role
3. Experience of working in Publishing / EdTech industry preferred

Skills: (must have)

● Excellent spoken and written English skills
● Excellent listening, negotiation and communication skills
● Excellent organization and presentation skills
● Excellent telephone etiquette and willingness to engage with customers and users in person, by phone or digitally
● Good documentation and analytical skills, with the ability to translate data into insights
● Knowledge of Microsoft office suite and Google suite

Additional Skills: (nice to have)

● Experience using Customer Success tools or Platforms
● Proficiency in regional Indian languages or foreign languages (e.g., Spanish, French, Mandarin or Japanese)

PRINCIPAL ACCOUNTABILITIES -
Key accountability of CSA will be to develop and implement Customer Success Strategy for product adoption and user engagement.

A brief description:

● Build customer trust by gaining product and industry knowledge and understanding their requirements
● Develop and Implement Customer Success Strategy by:
✓ Segmenting and understanding User behaviours, needs and product interactions
✓ Listing all potential ways our product offerings can help customers/users succeed
✓ Defining and achieving overall objectives and KPIs for customer success
✓ Creating surveys, review requests, and contact forms for feedback
✓ Determining how do we reach out to customers/users depending on their preferred methods of communication
● Drive product adoption and usage through the customer/user lifecycle.
● Perform regular customer health check by recording changes in product usage and help improve product adoption, identify gaps in User Engagement and create relevant material or training programs
● Represent voice of the customer and provide feedback to sales, support and product teams
● Identify opportunities for customers to act as advocates (e.g., testimonials, case studies)

Technical Skills: (must have)

• Excellent Angular 5+, NodeJS, Typescript programming skills

• Strong HTML/HTML5/JavaScript skills
• Sound understanding of MVC, MVVM, JSON, and data binding

• Hands-on experience with implementing Angular best practices (e.g. project structure, module organisation, naming convention, etc.)

• Hands-on experience with Web APIs (e.g. HTTP protocols, AJAX and REST)

• Hands-on experience of using browser events and various data types like arrays and objects, JSON, forms, closures and modules, including the use of debugging tools

• Hands-on with CSS3 and sound understanding of cross browser inconsistencies and responsive frameworks

• Experience in integrating with third party JavaScript libraries and frameworks like jQuery

• Experience with Templating

Additional Skills: (nice to have)

• Knowledge of standard authentication systems such as OAuth2, JWT and SSO

• Knowledge of WebSockets is an added advantage
• Experience with version controlling tools e.g. Git
• Experience with developing browser extensions

PRINCIPAL ACCOUNTABILITIES
Key accountability of Sr.FED will be to plan, develop, maintain and optimise codebase for web app and browser extensions of MyLOFT.

• Planning and Development
• Design Planning of the functional App in coordination with software development team
• Develop and Deliver front-end applications and browser extensions
• Develop and Integrate custom modules and components with functional app
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Integrate existing template or pure HTML in angular
• Work closely with HTML developer and UI designer to deliver pixel perfect dynamic Frontend UI

• Work closely with back-end team to build and integrate REST API
• Integration with external web services e.g. Google APIs
• Testing and Maintenance
• Follow best practices for testing and maintenance to ensure that codebase is executable, readable and easy to maintain

• Ensure that security and versioning of the codebase is maintained
• Write and maintain technical documentation for ready reference
• Post Launch Optimisation
• Periodically participate in code review and refactoring to improve app performance
• Participate in user feedback sessions to identify and understand user requirements
• Beta/Marketability Tests (for POCs)
• Coordinate with development team to evaluate technical feasibility of new requirements
• Build prototypes/POCs
• Actively participate in relevant technical forums
• Participate in training and knowledge sharing initiatives

Technical Skills: (must have) 

• Excellent Drupal 7+ skills in module development and site  building, leveraging contributed Drupal modules 
• Sound understanding of Drupal Form API, Views, Rules,  Features, Entity API, DB API... 
• Hands-on experience in using APIs in custom modules
• Hands-on experience in creating bulk actions for user and  node management using views, rules components and  custom modules 
• Hands-on experience in converting a HTML theme to a  Drupal 7+ theme 
• Hands-on experience in using Drupal to create a REST/JSON  API with authentication 
• Hands-on experience in using command line tools such as  Drush, Drupal-cli and Composer 
• Experience with modifying an existing Drupal base theme quickly 

PRINCIPAL ACCOUNTABILITIES
	Key accountability of Drupal Engineer will be to plan, develop, maintain and optimise codebase for RemoteXs  product.

• Planning and Development

○ Design Planning of the functional product in coordination with software development team ○ Develop and Integrate custom modules and components with functional product 

○ Work closely with product delivery team for theme implementation and integration with  standard authentication protocols like SAML, OAuth, LDAP, Active Directory… 

○ Move Drupal development towards industry standards like Agile software development ○ Coordinate with product team working on multiple technologies and move Drupal components into a “Dev-Ops” mode 

○ Work closely with HTML developer and UI designer to deliver pixel perfect dynamic Frontend UI

• Testing and Maintenance

○ Follow best practices for testing and maintenance to ensure that codebase is executable,  readable and easy to maintain 

○ Ensure that security and versioning of the codebase is maintained 

○ Write and maintain technical documentation for ready reference 

• Post Launch Optimisation

○ Periodically participate in code review and refactoring to improve product performance ○ Participate in user feedback sessions to identify and understand user requirements ● Beta/Marketability Tests (for POCs) 

○ Coordinate with development team to evaluate technical feasibility of new requirements  ○ Build prototypes/POCs 

○ Actively participate in relevant technical forums 

○ Participate in training and knowledge sharing initiatives

Job purpose : To develop interactive Web UIs and templates for our products, we are looking for a HTML developer who is very proficient in translating graphical UI into responsive web pages using HTML5, CSS3 and JS.

Technical Skills: (must have)
● Excellent HTML5, CSS3 skills
● Hands-on experience in developing responsive web pages
and email templates
● Hands-on experience with JavaScript and JQuery
● Hands-on experience with Media Queries and Bootstrap
framework
● Hands-on experience with CSS Animation
● Hands-on experience with CSS pre-processors such as LESS
or SASS
● Experience with grids and flexbox
● Experience with IDEs like Dreamweaver
● Excellent Photoshop skills
● Sound understanding of DOM loading
● Knowledge of browser capabilities, various screen size and
orientations

Additional Skills: (nice to have)
● Experience with version controlling tools (e.g Git)
● Knowledge of Gulp/Grunt/Webpack
● Basic knowledge of Angular is an added advantage
● Experience with JS template engines

PRINCIPAL ACCOUNTABILITIES
Key accountability of Sr.HTML Dev will be to plan, develop and maintain responsive web UI and template for our products MyLOFT and RemoteXs

● Planning and Development
○ Layout Planning of web pages, templates and websites in coordination with software
development team
○ Identify visual elements from static UI and break it down into pieces
○ Develop responsive static web pages which can support all dimensions and browsers
○ Develop email templates and HTML templates
○ Implement transitions, animations and micro-interactions
○ Work closely with UI Designer to get static UI and slices/assets and to deliver pixel-perfect interactive web UI/templates
○ Work closely with Front-end developers to assist them in integrating HTML for relevant
frontend technology

Testing and Maintenance
○ Consider all modern devices, screen size and orientations
○ Write well-documented, modular code that is easy to integrate and maintain
○ Ensure that security and versioning of the codebase is maintained
○ Assist frontend team to deliver pixel perfect dynamic UI

● Beta/Marketability Tests (for POCs)
○ Coordinate with development team to evaluate technical feasibility of new requirements
○ Build prototypes/POCs
○ Actively participate in relevant technical forums
○ Participate in training and knowledge sharing initiatives

Job purpose : To design, implement and execute testing procedures for our software applications (Web and Mobile). In this role, the candidate will be responsible for analyzing the functionality of applications, designing, implementing and executing the automated tests to validate their performance and to minimize the regression cycle.

Technical Skills: (must have)
● Sound understanding of SDLC processes and the QA lifecycle and methodology.
● Hands-on experience with writing Automation test scripts for Mobile Apps and Web Apps using any of the industry standard Automation framework such as Selenium Webdriver, Cucumber, Appium, Calabash, Magneto Testing, etc.
● Familiarity with programming script languages supported by the Test Automation Frameworks (example: Java, C# for Selenium)
● Hands-on experience with any of the bug tracking tools(e.g. GitLab, Jira, Bugzilla, Redmine, Mantis etc.)
● Excellent analytical skills.
● Hands-on with defect logging and test reporting mechanism

Additional Skills: (nice to have)
● Knowledge of performance testing tools such as
JMeter.
● Understanding of CI/CD/CT

PRINCIPAL ACCOUNTABILITIES : Key accountability of QA Automation Engineer will be to setup QA process, create test plans, write documentations, build test automation suites and ensure Quality of web and mobile apps by manual and automation testing.

● QA and Documentation
○ Sketching out ideas for automated software test procedures.
○ Perform thorough regression testing when bugs are resolved
○ Adapt, design, develop and execute automation scripts for web and mobile platform
○ Reviewing software bug reports and highlighting problem areas
○ Manage and Troubleshooting automation software
○ Install and set up databases and backup applications to prevent errors and protect against data loss.
○ Identifying quality issues and creating test reports.
○ Work closely with development team to reproduce and fix bugs/issues
● Post-delivery participation - Training and User Feedback
○ Participate in user feedback sessions to identify and understand user requirements
○ Work closely with support team and participate in user training session