As Customer Success Lead / Manager, you will be responsible for management of onboardings, Adoption, Support tickets, Demos, Tech issues. You will be playing crucial role to ensure client's success as well as manage team of customer success team.
You are expected to be an individual contributor as and when required.
Job Role :
- Exceeding clients expectations
- Deep understanding of the product
- Keeping track of multiple activities happening within Customer Success Team
- Documentation
- Co-ordinating with other stake holders
- Team management
Qualifications
- Minimum Bachelor's degree in Engineering (IT / CS)
- 3-7 years of experience as a lead role in an early stage SaaS start up
- Experience in building and maintaining customer relationships
- Excellent customer service skills
- Ability to work collaboratively with cross-functional teams
- Collaborative working plan and team player with ability to multitask
- Excellent Excel Skills
- Strong problem-solving and critical-thinking abilities
- Strong technical background with the ability to understand and troubleshoot complex technical issues
About Company
Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.
About Abmiro
About us:
We are a SaaS company with a primary focus on subscription e-commerce in the enterprise space. We help small & medium businesses to run and manage their subscription business. Rekart.io is a product platform with robust subscription management, ordering, payments and delivery fulfilment.
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YMGrad is a fast-paced study abroad consulting firm. The post is for the position of a content writer. We are looking for people with experience in working with students on their journey to study abroad in countries like the USA, Canada, Germany, and more.
You will often find yourself shortlisting universities for students, guiding them on how to improve your profile, and learning more every day along the way.
Training is available for candidates who need the same. However, we will still need people without grammar issues in their writing.
Responsibilities
- Create new content to assist students in their applications
- Work closely with students in the consulting team
- Optimize content for blogs using SEO best practices
Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)
Roles & Responsibilities:
- To Look after Troubleshooting, Desktop, Laptop and workstation.
- To Handle Troubleshooting, LAN & WAN Networks.
- Handling of Microsoft Office Suite.
- Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
- IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
- Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
- Configuration/Maintenance of CCTV, Access Control System.
The job is applicable only for Mumbai-based candidates.
Immediate/Digital Marketing agency Experience preferred.
Job description
We are looking for Digital Marketing professionals with a creative approach and unconventional thinking process.
- Conceptualizing, Managing, Moderating and Analysing Brand Pages and Ads on Facebook and Instagram, google on all Social Media Platforms.
- Developing Content Strategies for Promoting the Brand on Social Media Platforms like Facebook, Instagram
- Conducting online research for clients and competition.
- Developing Proposals and Pitches for Prospective clients
- Client Servicing
Skills Required:
- Must understand Social Media platforms
- First-hand experience in creating and using social media ads (FB+INSTA + Google)
- Ability to learn quickly
- Able to work in teams and ability to quickly adapt to the processes of ever-changing nature of the social media world
- Understanding of SEM- Google Adwords, basics of SEO, Social Media Marketing
- Minimum of 2 years experience managing clients in a digital ad agency. Digital Marketing Executives can apply.
- Great communication, presentation skills and client servicing skills
- Proactive and a self-starter
- Strategic thinker with hand on experience
Mode: Hybrid
Working days: 4 days a week WFO and 2 alternate Saturdays working from home
Time: 9:30am to 6:30pm or 10:00am to 7:00 pm
Office address : A 301, Kailash Business Park, Hiranandani gardens, Powai 400076
Jo
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Getting a grasp of the curriculum through the textbooks of various state and educational boards, competitive exams and various content sources so that one is able to search for and create the best suited assessments for the same.
- Deeply searching from the open educational resources the question banks, tests, sample papers etc. so as to bring out the best assessments that perfectly aligns with the curriculum.
- Searching for and/ or creating the 3 categories in assessments - Questions, answers and instant conceptual feedback.
- Curating, organizing and categorizing the assessments in the Learning Management System in the required formats.
- Assigning difficulty levels to the questions.
- Copying/ downloading, editing, sorting and readying the assessments to be delivered to our learners.
- Enhancing and polishing the assessments library further.
- Integrating learning best practices and thought leadership into the content and learning processes through company's products and solutions for various education boards at National and State level.
- Guiding, coordinating, designing and delivering engaging content for PAL using various pedagogical tools and techniques to make the best content for smarter learning processes for the end users.
- Guiding and developing learning resources / content in various engaging formats.
- Working collaboratively with graphic design, video and various content creators to create an impactful learning experience.
- Co-creating assessments for each module, reviewing the assessments, evaluating the outcomes based on prescribed Curriculum
- Working in a fast-paced, constantly changing environment. Addressing changes and ensure sending feedback to deliverables and getting them fixed in a timely manner.
- Working closely with the rest of the team to ensure that we are delivering overall superior products and solutions to our users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Must possess Academic skills with good knowledge of curriculum in K-12 and other competitive exams,
- Analytical skills to be able to assign the difficulty levels to the questions, good research skills to be able to align the assessments as per a curriculum
- The person should have the capability to dive in and bring out the best suited questions, answers and feedback for the same.
- 1-2 years of hands-on experience and expertise in instructional design and various learning theories and deep working knowledge on Personalised Adaptive Learning (PAL) and Bloom’s taxonomy. Experienced in Instructional design / Content design / TLM preparation (Teaching-Learning Material) for blended learning solutions for K12 through for either instructor-led and self-paced learning solutions.
- Academic skills with good knowledge of curriculum in K-12 and other competitive exams, Analytical skills to be able to assign the difficulty levels to the questions, good research skills to be able to align the assessments as per a curriculum the person should have the capability to dive in and bring out the best suited questions, answers and feedback for the same.
- Must have hands-on experience and expertise in instructional design and various learning theories and deep working knowledge on Personalised Adaptive Learning (PAL) and Bloom’s taxonomy.
- Possess good grip on MS Office / Google suite as this work will majorly happen in Excel and Word Files, one needs to be very comfortable operating these with attention to minute details.
- Have followed Flipped Classroom Method, Bloom's Taxonomy, Marzano & Kendall/Taxonomy as Science, Mathematics, Computer or Language Teacher. Gamified MCQ Assessments, Emphasised on Do-It-Yourself and Learning-By-Doing,
- Carry abilities to search/ to create the best quality Assessments for our learners.
- Align and categorize the content in a way which perfectly fits into our learners’ curriculum-Bringing all the Assessments in an orderly manner to our learners for hassle free and smooth learning and practicing.
- Strong spoken and written skills in English and Hindi, and ability to talk to and understand basics of other languages across the country.
- Good to have the Knowledge of handling different File Formats, File conversions in bulk, File renaming, File Encryption, Content Database handling and management. Experience Content Management System handling and Testing of content on Android/ IOS/ Web Platforms
- Exposure to VBA, Appscript, Process Automation, Javascript, Firebase, Content QA are desirable in addition to the must have skills..
- Willingly contribute to ensure the learners self-assess, get trained and gain confidence in their chosen fields by providing the most rich and good coverage of practice, tests and assessments for the associated modules.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Designing and building advanced applications for the iOS platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Unit-test coding for robustness, including edge cases, usability, and general reliability
- Working on bug fixing and improving application performance
- Continuously discovering, evaluating and implementing new technologies to maximize development efficiency
Desired Candidate Profile
What you need to have:- Bachelor's degree in Computer Science or related technical discipline
- 3-6 years iOS app development experience
- Strong hands on experience in developing high performance mobile applications
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
- Expert with Swift (swift 4.0 & above) and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Must have experience in BLE and BT
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Understanding of Apples design principles and interface guidelines
- Experience with performance and memory tuning with tools such as Instruments and Shark
- Familiarity with cloud message APIs and push notifications
- Familiarity with the MVC and MVVM design patterns
- Knowledge of the open-source ecosystem and the libraries available for common tasks
- Experience building, testing and distributing native apps that consume RESTful services
- Hands-on coding, systems analysis, design, and delivery of projects assigned
- At least three native iPhone applications deployed in the marketplace
- Should have Knowledge in Apple Certificate/Profile creation and maintenance
- Knowledge in SDK integration into iOS app & Realm Database is an added advantage
- Proficient understanding of code versioning tools such as GIT
As we build out our product offerings for the content creators, talent managers, brands, agencies & publishers, we are looking for an experienced Design Manager to lead a team within this new vertical at OML. The Design Manager will be responsible for building, managing, and scaling a team of talented designers and engineers to contribute to developing a compelling and scalable SaaS product. They will also be responsible for upholding OML values and building those into the team.
Key Responsibilities:
- Support and lead a team of product designers, by applying your expertise in strategic design methods and efficient design processes, across a multi-disciplinary team (UX, UX research, IxD, UI, VD, Graphics, etc) Illustrate design ideas using storyboards, process flows and sitemaps.
- A key contributor to product team working closely with PM and key stakeholders (product, engineering, data science, sales, marketing & PR) to define a long term strategy that delivers on the vision
- Be able to deliver value for end-to-end user experience design with a focus on interaction design and visual design.
- Develop process flows, wireframes, and mockups to effectively conceptualize and communicate design strategies and detailed interaction models
- Be accountable for the system designs within the scope of your team to fulfill both functional and non-functional requirements, that enables building a scalable and reliable product
- Bring predictability & visibility of the team’s delivery to all relevant stakeholders, which includes making complex technological context more accessible to improve the quality of decision making
- Continually research the user experience through interviews/systematic feedback from internal/external customers to dive into root problems and uncover opportunities to improve our product
- Responsible for building & growing the design team - skills development, personal development, mentoring & leadership growth
- Work towards inculcating a Design Thinking culture within the team.
Technical Skills:
- Experience managing a design project from start to finish
- Ability to communicate effectively to different audiences within the organization
- A keen sense of design - both interaction design and visual design
- Knowledge of wireframe tools (e.g. Sketch and InVision)
- Experience developing UX wireframes, interactive prototypes and mock-ups
- Team spirit, strong communication skills to collaborate with various stakeholders
- Can get hands dirty with all parts of the design process
- Understanding of influencer marketing space is a good to have
Role and Responsibilities:
- Regularly interact with end-users to understand how your systems can serve them better
- Partner with the business analysis team to dive deep on the metrics you are reporting on
- Propose, design and test applications to ensure data quality and systems reliability
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server side logic
- Implementation of security and data protection
- Integration of data storage solutions postgres, redis
- Implementation and maintenance of admin panel
Skills Required:
- Hands-on experience and knowledge of working on programming languages such as Javascript, MongoDB Node.Js and Express.Js at least 3 years in a SaaS company.
- Should have working knowledge of MongoDB
- Should have working knowledge of Enterprise application integration using Web services, MSMQs, APIs etc
- Should have good hands-on knowledge of Web server deployments and server configurations
- Should have ability to mentor junior developers through the product design, planning, development, implementation, and product testing and quality analysis.
Job Description: Hiring for Real Estate Rental Division - AZURO - Sales Manager
* Team Handling Role (Must have previous experience)
* Onboarding customers to the rental properties
* Finding tenants to the owner
* Take Care of property management and services
* Generate leads and fix appointments with customers
* Visit the property and explain about property to the customer, also convince the customer to onboard our property
Qualification - Graduation Must 60% scored
Total Sales Experience - 4 to 5 years
Relevant Experience Compulsory
CTC - Upto 5.00 LPA
Job Location - Multiple (Bangalore, Pune, Gurgaon, Mumbai, Delhi, Hyderabad)
Please contact and share your updated resume on below coordinates.
8 nine 7 one 9 six 8 one 9 one
sarita dot kumari at squareyards dot co dot in
QA Engineer
Main Responsibilities: • Develop, implement and execute scripts to validate functionalities, test cases, load and performance of the product including end to end testing in a real environment. • Positions would require thorough understanding of Testing/QA methodologies, exposure to multiple testing strategies and ability to design, develop, review and maintain automation frameworks to test products running on multiple platforms. • Design and develop automation tests using VBScript, Java language • Perform investigations on failed tests in order to identify the root cause. • Follow the Agile methodology used for the project. • Utilize Jira for task and issue tracking, Zephyr for test executions, Documentation in Confluence
Required Skills and Experience: • 3+ years of experience in Automation Testing • Standard scripting languages and automation tools: Java, VBScript, TestComplete, Selenium • Debugging & Troubleshooting experience • Sound Programming skills and OOPs concepts. • Coding and Scripting Expertise. • Working knowledge on multiple environments like Windows and Linux. • SQL knowledge • JavaScript knowledge
Good to Have: • Working knowledge of version control, say Git • Excellent verbal and written communication skills • Certifications
Candidates should have B.E. Comp/B. Tech/M. Tech/MCS/MCA or equivalent Computer degree.
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Mobile App Development:-
We are looking for 2 - 3 years of overall mobile app development experience out of which experience of at least 2+ years in developing native and hybrid mobile applications Should have handled end-to-end designing, development, testing, and deployment on any native Android/iOS platform.
Hands-on experience with native development will add advantage, Angular 6+ Excellent technical knowledge on HTML5, CSS3, JQuery, JQuery Mobile, AJAX, XML, JSON, Java, Bootstrap, PhoneGap, Angular JS.
Should have working experience in consuming Web Service and REST API.
Experience in Business Object Model implementation data integration with JSON/XML Designing and implementing different analytics interfaces such as charts, graphs etc.
Should have knowledge of App signing, publishing to Play-store and iTunes Well versed with code management like GIT, SVN Should be a team player
Roles and Responsibilities:-
- Develop hybrid mobile applications & deliver across the entire app life cycle concept,
- design, build, deploy, test, release to app stores.
- Work directly with the tech team to conceptualize, build, test, and realize products.
- Test the app on devices and Deploy it on Apple Store & Google Play Store.
- Standardizing the platform and in some cases apps to deliver across multiple brands with minimal duplication of effort and Optimizing performance for the apps.