DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :
- Process steps, number of applications involved, and process steps per application
- Process volumes, including any seasonal variations.
- FTE needed to execute the process
- Average handling time
- Process interdependencies
- Target SLA , Financial or regulatory points associated with the process.
- Process error rate, error volumes, and exception handling steps
- % of process steps including paper, voice, digital etc.
- Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:
- Identifying & documenting clearly
- The steps in the process suited for automation
- The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
- Outputs and exceptional handling scenarios
- Scenarios and test data
- Reduction in Average handling, and FTE takeout as a result of automation
- Recommendations to alter or reengineer process to improve automation potential
- Processes that are not suitable, or would not lend any return on investment
- Ensures the designs are documented within the defined project timelines, and with quality.
- Performs Quality Control via reviews of the design created by other business analysts.
- Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
- Serves as the functional expert for the development and test teams.
- Resolve queries/issues from the development and test teams.
KEY SKILLS
- 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
- Working experience as a process architect/business analyst
- Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
- Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
- Eye for detail and good documentation skills are needed
- Fluency in English, both written and verbal essential
- Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
- Advanced problem solving and analytical skills.
- Ability to multi task in a fast-paced environment.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Key Responsibilities:
1. To represent the Program and the organization at the hotel.
2. Responsible for enrolments of walk in and other customers into the Membership.
3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.
4. Engagement with Members walking into the hotels to build a relationship.
5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.
6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.
7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.
8. Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.
2. Excellent social and verbal communication skills in English.
3. Self-motivated, smart, confident with excellent presentation skills.
4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.
5. Willing to work on roasters including weekends
- To ANALYZE Business Requirements end-to-end & Documenting Requirements
- Write Good User Stories (Preferably using INVEST techniques)
- Specify acceptance criteria for features and user stories to ensure delivery of requirements that meet or exceed the business needs
- Create wireframe prototypes, Mockups and documenting them using Visio or similar tools
- Document requirements by creating use cases, functional and requirement specifications documents
- Collaborate with internal teams to ensure proper documentation of the product capabilities
- Own the Product backlog, elaborating and prioritizing user stories to be included in the backlog
- Presenting the product capabilities, gathering requirements and identifying gaps
- Interface with clients and partners to understand business environments, current and future requirements; participate as a solutions expert
- Roadmap prioritization, conceptualize new product features, and assist with competitive positioning
Swift
Objective C
iOS App DevelopmentWe are looking for an iOS developer responsible for the development and
maintenance of applications aimed at a range of iOS devices including
mobile phones and tablet computers. Your primary focus will be
development of iOS applications and their integration with back-end
services. You will be working alongside other engineers and developers
working on different layers of the infrastructure. Therefore, a
commitment to collaborative problem solving, sophisticated design, and
the creation of quality products is essential.
Duties and Responsibilities:
-
Design and build applications for the iOS platform
-
Ensure the performance, quality, and responsiveness of
applications
-
Collaborate with a team to define, design, and ship new features
-
Identify and correct bottlenecks and fix bugs
-
Help maintain code quality, organization, and automatization
● Cooperating with the back-end developer in the process of
building the RESTful API
● Communicating with external web services
● Ensuring high performance
Qualifications:
- BE/MCA/MCM/MSc/ME/B-Tech/M-Tech(Computer science) or equivalent
● 2 to 4 years hands-on extensive experience in ios development
Technical skills:
1) Proficient with Objective-C or Swift and Cocoa Touch.
2) Experience with iOS frameworks such as Core Data, Core Animation,etc.
3) Experience with offline storage, threading, and performance tuning.
4) Familiarity with RESTful APIs to connect iOS applications to back-end services.
5) Knowledge of other web technologies and UI/UX standards.
6) Understanding of Apple’s design principles and interface guidelines.
7) Knowledge of low-level C-based libraries is preferred.
8) Familiarity with cloud message APIs and push notifications.
9) Knack for benchmarking and optimization.
10) Proficient understanding of Git.
11) Familiarity with continuous integration.
- Handling training data.- should have knowledge of MS excel, MS power point
- Routine checking of training status and action plan to improve it
- Managing team leader for buddy training
- Organizing training schedule
- Maintaining an overall management style that follows company best practices
- Taking disciplinary action when necessary
- Motivating employees and ensuring SOPs are adhered to by employees
- Completing tasks assigned by the manager accurately and efficiently
Desired Candidate Profile
What you need to have:
- Bachelor’s degree in any discipline
- 2+ years of experience in a similar role preferred
- Previous experience with e-commerce, logistics is preferable
- Excellent written and verbal communication, good presentation skills and ability to express thoughts logically.
iOS App DevelopmentSwiftObjective C● Overall at least 1 year building software for iOS devices
● Experience with iOS SDK, Objective-C, Swift and Xcode IDE
● Experience with JSON, XML, JavaScript and interfacing iPhone/iPad applications to server-side API's
● Comfortable developing rich GUI's for the iPhone and/or iPad
● Solid grasp of object-oriented concepts and MVC programming techniques
Responsibilities
● Work on multiple simultaneous projects
● Divide projects into module with timelines
● Hands on coding, systems analysis, design and delivery of projects assigned.
● Coordinating project performance with business and clients.
● Completes assigned projects in a timely manner.
● Meets project objectives, providing systems that operate in a cost-effective manner.
● Keeps management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product.
● Escalates and refers all projects beyond scope of authority.
● Consults with and advises development areas on applications in area of responsibility.
● Responds to problems in a timely, effective manner.
Bonus Points
● Experience with Android/Java
● Cross Platform Application development
About us
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.
Job Description
This is a remote position.
We at Cogno AI are looking to hire a motivated candidate for the role of IT Project Manager.
As an IT Project Manager at Cogno AI, you will work on the projects of some of the largest companies - ICICI Bank, Kotak Mahindra Bank, IDFC FIRST Bank, etc.
Responsibilities:
- Create and communicate project plans that meet client objectives.
- Track and assign ownership of project-level tasks. Communicate with appropriate teammates and leadership regarding the status of specific projects.
- Set and manage timelines, holding internal and external stakeholders accountable to them, while understanding the flexible nature of client deadlines.
- Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies.
- Demonstrate an understanding of business priorities and the ability the exercise keen prioritization skills between projects and within projects to effectively handle competing and evolving priorities.
- Maintain or request status updates across all milestones for all clients (existing and onboarding) within a team to drive transparency and accountability.
Eligibility:
- A B.Tech degree in Computer Science or IT is mandatory.
- 2 to 4 years experience in project management would be preferred.
- Prior startup experience is preferred
- Proficiency in Microsoft Office and project management software.
- Highly organized and able to multitask.
- Strong attention to detail and problem-solving skills.
- Excellent communication skills, both verbal and written.
- Able to work independently and as part of a team.
- Must have a laptop or desktop to work.
Location: Currently remote, eventually Mumbai
Compensation: As per industry and company standards.
Benefits
- Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
- Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
- Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
- Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
- Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
- Lots of creative freedom!
- Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
- Fantastic company culture. No politics. Just pure work and play!
- Very approachable and helpful seniors and peers.
.NET
C#
Angular (2+)• Experience in at least two full life cycle projects with integration to third-party applications
• Experience in understanding already developed applications and troubleshoot & enhance
• Proven experience in writing exceptional code using ASP.Net MVC, ASP.Net CORE, MySQL/MS SQL
• Experience on using Angular 4 and above
• High level of proficiency in MVC and web Services-REST/SOAP and JSON/XML
• Experience in using JavaScript, CSS and HTML
• Experience in using AWS with at least one service/product
• Proven experience in MS SQL and/or MySQL
• Graduate in Computer Science or Engineering or similar educational qualification
• High level of proficiency in OOP concepts
• Experience in setup, manage and troubleshoot dev, stage and production environment
• Experience using agile methodologies such as Scrum
• Willingness and ability to explore/learn new tools based on technology needs.
NodeJS (Node.js)Angular (2+)
Javascript
MongoDB
JavaIntelliTicks is a product based startup based out of Gurugram. It is building an AI and ML driven conversational marketing and sales platform. We work on the latest technologies including Angular2, NodeJS, MongoDB, Meteor, AWS, Google Cloud etc.
Role & Responsibilities
- Work with Angular2, NodeJS, Meteor, and MongoDB as the stack to develop newer functionalities for our platform
- Deploy application on AWS/ Google Cloud infrastructure
- Monitor the application regularly and fix bugs
- Work with team to create scalable and robust infrastructure from experts
No. of positions available: 2
Skill(s) required : JavaScript, Node.js, Angular 2.0, Java
HTML/CSS
Bootstrap
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon