
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :
- Process steps, number of applications involved, and process steps per application
- Process volumes, including any seasonal variations.
- FTE needed to execute the process
- Average handling time
- Process interdependencies
- Target SLA , Financial or regulatory points associated with the process.
- Process error rate, error volumes, and exception handling steps
- % of process steps including paper, voice, digital etc.
- Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:
- Identifying & documenting clearly
- The steps in the process suited for automation
- The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
- Outputs and exceptional handling scenarios
- Scenarios and test data
- Reduction in Average handling, and FTE takeout as a result of automation
- Recommendations to alter or reengineer process to improve automation potential
- Processes that are not suitable, or would not lend any return on investment
- Ensures the designs are documented within the defined project timelines, and with quality.
- Performs Quality Control via reviews of the design created by other business analysts.
- Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
- Serves as the functional expert for the development and test teams.
- Resolve queries/issues from the development and test teams.
KEY SKILLS
- 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
- Working experience as a process architect/business analyst
- Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
- Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
- Eye for detail and good documentation skills are needed
- Fluency in English, both written and verbal essential
- Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
- Advanced problem solving and analytical skills.
- Ability to multi task in a fast-paced environment.

Similar jobs
Interested Candidates can apply on below link : https://idreamcareer.keka.com/careers/jobdetails/79881
We are looking for a dynamic and driven Sales & Operations Manager to lead both pre- and post-sales processes for our Counselling as a Service (CaaS) business line. This role is pivotal in ensuring seamless coordination between clients, internal teams, and our career counselors' community. You will act as the bridge between sales execution, operational delivery, and client success.
Key Responsibilities
🔹 CaaS Sales (Pre-Sales & Closures):
• Drive end-to-end sales cycles – from client engagement, need identification, proposal creation to closure
• Collaborate with the Business Development team to convert qualified leads into long-term partnerships
• Understand client objectives and map offerings to deliver tailored career guidance solutions
🔹 CaaS Post-Sales Operations:
• Lead client onboarding and post-sales documentation
• Coordinate deployment of career guidance product for individual counsellors
• Monitor program delivery, timelines, and quality of service
🔹 Tech & Cross-functional Liaison:
• Coordinate with the tech team for deployment, issue resolution, and feature feedback
• Act as the SPOC between client expectations and internal teams (content, tech, counselor engagement)
🔹 Counselor Engagement:
• Work closely with the Community Manager to onboard, brief, and align counselors for specific client engagements
• Track counselor performance, share feedback loops, and build a culture of responsiveness.
What We’re Looking For
• 2-4 years of experience in B2B/B2C Sales and Operations roles, preferably in edtech or services industries
• Strong project management and multi-stakeholder coordination skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced, outcome-oriented environment
• Experience with CRM tools, Excel/Sheets, and basic tech ticketing systems
Nice to Have
• Exposure to career guidance, education, or school/college ecosystem
• Prior experience managing freelance/contractual teams or communities
Why Join Us?
At iDreamCareer, you’ll be part of a mission to democratize career guidance for millions. This role gives you an opportunity to shape the future of career decisions by blending data, technology, and human empathy.
Blaze - Madurai is looking for a highly skilled PHP Web Developer with the below skill set:
- Good understanding of core PHP
- Experience in any one MVC framework (Yii, Laravel or Codeigniter)
- Code customization skills in WordPress or Magento.
- Hands-on experience in GIT
- Ability to consume and create API.
- Some exposure to frontend JS and CSS to identify and fix layout/cosmetic issues.
- Familiarity with SQL/NoSQL databases.
- Ability to write complex SQL queries.
- Experience with Shopify / Wix is a plus.
Experience Required: 1 - 3 Years
Job Location: Madurai
Job Type: Full-time
Opening: 01
Location: Changodar, Ahmedabad
Exp: 1yr to 3yr (Must have Experience in Solar Industry) & Bachelors
Salary: 15k to 30k
Required Skill: Experience in Marketing of Solar Product like Solar Junction Boxes, Control Panels, Combiner Boxes, Solar Inverter, Solar DC Cables, Solar MC4 Connectors, DC Fuse, SPD, etc. Proven experience as marketing executive or similar role, Good understanding of market research techniques, Proficient in MS Office and marketing software, Familiarity with social media and web analytics, Excellent communication and people skills, Strong organizational and time-management abilities, Creativity and commercial awareness..
We are looking for experts in multiple .Net technologies such as Angular, MVC, JQuery, JavaScript, C#, Web Services, Web API, .NET Core, HTML, CSS, Bootstrap, JSON across software engineering, security and data management.
1+ years of professional experience working with React Native.
Experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model.
Experience with popular React workflows (such as Navigation, Flux or Redux).
Familiar with the third party or restful APIs interaction.
Experience with managing data (online/offline) in local storage.
Experience in developing React Native app for iOS and Android platform applications
Strong knowledge of third party library from React Native community, Redux to store data, React Hooks, React Router, and to ensure that the product is of the highest quality.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Familiarity with native build tools(XCode, Android Studio, Griddle packages How to configure project on google console and firebase).
Experience with testing frameworks - Jest/Mocha/Enzyme
Familiarity with GIT.
Problem-solving attitude.
Good balance between abstraction and code duplication.
Ability to find recurring patterns and translate them in reusable components as they emerge during the development phase
Strong Knowledge of React JS will be an added advantage.
RESPONSIBILITIES:
- Developing app using Flutter for both Android & iOS platforms.
- Writing quality code independently that is simple, reliable, and scalable.
- Evaluating and implementing out-of-the-box ideas for application development.
- Working with the team to manage, optimize, and customize multiple applications.
- Detecting and troubleshooting application issues.
REQUIREMENTS:
- Must have 1+ years of experience in Flutter.Should have worked and successfully deployed apps using Flutter framework.
- Good knowledge of Flutter SDK & Dart programming language.
- Should have worked on mobile platforms like Android or iOS.
- Should have developed & worked with Flutter widgets for iOS & Android with any of the state management solutions like Bloc, Provider, Mobx, etc.
- Mobile app architecture design and optimization. Extreme attention to detail and the ability to match the design as closely as possible.
- Ability to work closely with Product Managers, other development team members.
- Understanding of Functional Reactive Programming is a must.
- Comfortable with Test-Driven Development.









