UI Designer

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as aliaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years' experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

We are looking for an experienced developer to join our team. You must have 6 months to 2 years of work experience in Flutter and should have delivered at least 2-3 projects.

Required Skills (more the better):

• Deep understanding of Flutter (Dart)
• Good understanding of object-oriented programming
• Basic knowledge of native Android and iOS
• Experience with developing Responsive UI
• Knowledge on BLoC, Streams, Futures and other Flutter based design patterns
• Understanding of Social Platform, Google Maps, Analytics Integrations & Firebase Database
• Knowledge of Push Notification & cloud-based messaging
• Proficient understanding of code versioning tools, such as Git

Responsibilities will include:

• Design and build advanced applications on Flutter platform and optimize them in collaboration with our UX experts to maximize user experience and performance.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Diagnose performance issues, fix bugs to increase the functionality of the application.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Why should you join Big Rattle?

Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.

You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.

The company offers benefits like

• Healthcare coverage (including Covid-19 vaccination reimbursement)
• Technical certification fee reimbursements
• Technical training fee reimbursements
• 5-day work week
• Flexible working hours
• Hybrid working

He/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.

Microsoft certification is good to have.

Financial domain understanding is good to have.

The person should have good experience of working in Agile environment.

Technical skills required

• Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
• Experience with Dynamics 365, preferably cloud implementation.
• Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
• Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
• Must have good knowledge of CRM SDK and tools which are used with CRM for development.
• Experience in integrating CRM system with other ERP systems and/or custom application.
• C# development experience.
• Experience with .Net (C#,WCF/Web API) skills  including CRM
• Experience of working with .NET Core is useful.
• Experience of working with MS SQL Server.
• Experience of working with micro services will be useful.

Nice to have

• Any experience with Microsoft Azure Service Bus or similar technology

Soft skills required

• Good communication skills, both verbal and written. S/he should be able to articulate well.
• Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
• Experience of working in agile environment. Well versed in different agile ceremonies.
• Focus on self-learning and self-upgrade.

Work hours

• UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
• Flexible to work in shifts to maintain overlap with UK working hours.
• Flexible in working outside of core business hours if needed (mostly during releases)

Qualifications

Graduate

Additional information

Experience in years - at least 6 years.

UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)

BANKIT Services Private Limited is an assisted B2C company. The vision of the company is to make “Millionaire Agents Network” (MAN) i.e. to maximize the number of agents who are able to make Rs. 10L as revenue in a year by delivering various BANKIT services. We are going towards our target of opening BANKIT outlets and KIOSKS at every city, every village even in remote areas of country to experience all the citizens the easiest, fastest & safest Digital payment platform and all the Digital services under one roof. In order to serve the under digital and under banked population in India, we have prepared an assisted agent led model which works to offer digital and financial services to the last mile. Banking and financial services along many value-added services are available for end customers through BANKIT channel partners in their neighborhood. Services like Domestic Money transfer, Cash Withdrawal, Prepaid Cards, Recharges, Bill Payments, Travel Bookings etc. are made available 24X7 through our proprietary web and mobile applications. These applications are made very user friendly as per the needs of the target users and are built using the state-of-the-art technology to make the transactions secure and instant.

Founded- 2010

Specialties - Domestic Money Transfer, Travel & Stay, Prepaid Cards, UPI, AEPS, BBPS, QR Code, Cash @ POS, Agent Mobile App, Money Remittance, Blockchain, Micro ATM, E-KYC, Merchant Network, FinTech Company, Digital India, and PAN CARD Center

About Role:

Full Stack Developer/Software Developer

Experience: 1+ years

Salary bracket- Industry Fit

About the role(s):

Software development and platform engineering has driven our success and growth of our platform & data businesses. We are now looking for more developers to join our team and help us build the best financial inclusion platform in the world. You'll be an integral part of product development team working collaboratively with cross functional team of business heads, product managers, credit risk experts, data scientists and technologists to iteratively design and build fintech products. You'll be constantly be challenged and you'll have the freedom to discover and advocate new technologies. 

Requirements:

We are looking for people who are truly full stack, and are as comfortable working on javascript front end as they are debugging database interactions, or improving their CloudFormation templates. While we are open to any degree and colleges, we are look for people who prides in being a coder and have demonstrable (3+ years) experience in software development. In particular we look for people who can:

• Code backend services, ideally using Node.js or Java, or other server side compiled language.
• Design and develop Rest API with integrations to lots of external systems. Experience of GraphQL is an advantage
• Develop modern and secure web front ends, ideally using React, Express and Redux.
• Interface with No-SQL/ MongoDB or SQL based data bases (PortgresSQL).
• Deploy their code into the cloud and support it there, ideally on AWS and GitHub. Experience with kubernetes and serverless is an advantage.
• Deliver in agile manner while coding cleanly, automating testing and clean coding, simple solutions, automated testing and continuous deployment.
• Takes ownership of a feature from the original idea through to live.

Attractive salary compensation including employee stock options, 10% time free to pursue own project, paid training and education support.

We truly practice flexible time with focus on output and core hours for team collaboration. While we are mostly working remotely at Fundfina and are open to applications across India, we will prefer that you are open to commuting to Mumbai or Bangalore or Delhi offices when required.

By submitting your application, you agree that Fundfina may collect your personal data for recruitment purposes. 

Are you an experienced, ambitious Software Developer looking for a challenging role where you can learn lots more?

We are looking for a motivated PHP Developer with skills in other PHP-based frameworks to come to join our fast-paced, fun, and rewarding agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities, great compensation, and benefits.

Software Developer duties and responsibilities

• Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, Drupal etc.)
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Troubleshoot, test, and maintain the core product software along with the databases to ensure strong functionality and optimization.
• Contribute to all the software development phases.
• Develop and deploy the latest features that facilitate the relevant tools and procedures if required.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

• 1+ years of experience as PHP Developer, Software Developer, Web Developer, or related roles.
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, Drupal etc.)
• Experience in implementing the common 3rd party APIs such as Facebook, Google, etc.
• Knowledge of developing web services will be preferred.
• Should possess a passion for coding practices and best designs.
• User authentication and authorization between multiple systems, servers, and environments
• Experience with building restful JSON web services
• Knowledge of APIs, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Perks & Benefits

• Work from home / Hybrid working model 
• 5 days working 
• Leave compensations 
• Flexible working hours 
• Exposure to the international market 
• Medical Insurance 

What will you do?  

• Setup, manage Applications with automation, DevOps, and CI/CD tools. 
• Deploy, Maintain and Monitor Infrastructure and Services. 
• Automate code and Infra Deployments. 
• Tune, optimize and keep systems up to date. 
• Design and implement deployment strategies. 
• Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement.