Executive - Inside Sales

Customer Success & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 0–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

Tech Lead

Location: On-site, Panaji, Goa

About Joyful

 Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.

Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.

At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.

The Opportunity

We're seeking a talented Technical Lead who will play a pivotal role in designing, building, and scaling Joyful’s AI-powered products. In this role, you will lead technical architecture decisions, guide the engineering team, and ensure our platform remains robust, scalable, and delightful to use. You’ll work closely with product, design, and business teams to deliver impactful features while maintaining high code quality and performance.

In addition to technical leadership, you’ll champion Vibe Coding—our approach to writing clean, collaborative, and joyful code that engineers love to create and maintain. This means setting the tone for high-quality, maintainable code while fostering an environment where building software is an energizing, shared experience.

What You'll Do

• Technical Leadership & Architecture:
• Lead the design and implementation of scalable, high-performance, and secure software solutions for Joyful’s Engage and Listen platforms.
• Define technical roadmaps, architecture patterns, and coding best practices
• Ensure adherence to software development standards and conduct regular code reviews
• Make critical build-versus-buy and technology adoption decisions
• Team Management & Collaboration:
• Mentor and coach a team of engineers, fostering a culture of learning, ownership, and innovation
• Collaborate with cross-functional teams (product, UX, QA) to align technical solutions with business goals
• Drive agile development practices, including sprint planning, retrospectives, and backlog prioritization
• Identify and resolve bottlenecks in development, deployment, and delivery processes
• Vibe Coding Culture:
• Lead by example in practicing Vibe Coding—writing code that is clean, well-structured, and joyful to work with
• Encourage pair programming, open collaboration, and frequent peer reviews
• Maintain high coding standards while keeping the process creative and energizing for the team
• Promote a development culture where engineers feel motivated, supported, and proud of the work they ship
• Hands-On Development:
• Contribute directly to code when needed—particularly for complex modules, integrations, and performance optimization
• Oversee the development of APIs, microservices, and integrations with third-party platforms
• Ensure robust CI/CD pipelines, test automation, and monitoring systems are in place
• Innovation & Continuous Improvement:
• Stay ahead of emerging technologies in AI, cloud, and enterprise communication platforms
• Propose and implement innovative solutions to improve product performance, security, and maintainability
• Drive proof-of-concepts for new features or architectural improvements
• Ensure systems are designed for high availability, scalability, and disaster recovery

What You'll Need

• 6+ years of professional software development experience, with at least 2 years in a technical leadership role
• Proven expertise in Java (Spring Boot), REST APIs, and microservices architecture
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and container orchestration (Docker, Kubernetes)
• Strong understanding of relational and NoSQL databases
• Experience building scalable, high-availability systems in B2B SaaS or AI-powered products
• Solid knowledge of software design patterns, performance optimization, and security best practices
• Familiarity with frontend technologies (Angular, React, or similar) is a plus
• Excellent communication and stakeholder management skills
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Passion for AI technologies and building software in a positive, high-energy coding environment

Why Join Joyful?

• Be at the forefront of the AI revolution in stakeholder management
• Lead impactful projects with a culture of Vibe Coding—where high-quality engineering meets great team energy
• Work with a highly skilled and passionate team
• Enjoy significant growth opportunities in a rapidly scaling organization
• A culture that values innovation, ownership, and collaborative problem-solving
• Work from our beautiful office in Goa, combining cutting-edge tech work with a high quality of life

At Joyful, we believe strong technical leadership is key to making every interaction seamless, intelligent, and joyful. If you’re excited about solving complex technical challenges while mentoring teams to deliver exceptional products, we’d love to meet you!

Job Description:

We are looking for a talented Full Stack Developer with a strong background in Node.js, React.js, and AWS to contribute to the development and maintenance of our web applications. As a Full Stack Developer, you will work closely with cross-functional teams to design, develop, and deploy scalable and high-performance software solutions.

Responsibilities:

Collaborate with product managers and designers to translate requirements into technical specifications and deliver high-quality software solutions.

Develop and maintain web applications using Node.js and React.js frameworks.

Write clean, efficient, and well-documented code to ensure the reliability and maintainability of the software.

Implement responsive user interfaces, ensuring a seamless user experience across different devices and platforms.

Integrate third-party APIs and services to enhance application functionality.

Design and optimize databases to ensure efficient data storage and retrieval.

Deploy and manage applications on AWS cloud infrastructure, utilizing services such as EC2, S3, Lambda, and API Gateway.

Monitor and troubleshoot application performance, identify and resolve issues proactively.

Conduct code reviews to maintain code quality standards and provide constructive feedback to team members.

Stay up to date with the latest trends and best practices in web development and cloud technologies.

Requirements:

Proven experience as a Full Stack Developer, working with Node.js and React.js in a professional setting.

Strong proficiency in JavaScript and familiarity with modern front-end frameworks and libraries.

Experience with AWS services, such as EC2, S3, Lambda, API Gateway, and CloudFormation.

Knowledge of database systems, both SQL and NoSQL, and the ability to design efficient data models.

Familiarity with version control systems (e.g., Git) and agile development methodologies.

Ability to write clean, efficient, and well-documented code, following best practices and coding standards.

Strong problem-solving skills and the ability to work effectively in a fast-paced environment.

Excellent communication and collaboration skills, with the ability to work well in a team.

• Interest in our tech stack (Java or Scala, SQL Databases, NoSQL, Microservices, and AWS)
• Strong computer science fundamentals with data structures, algorithms, various programming languages, distributed systems, etc. 
• Understanding of engineering best practices—you constantly seek to improve engineering standards, tooling and processes
• Ability to write “good code” - easily understandable, secure and testable! 
• Comfortable helping drive technical decisions within our Engineering team
• Experience building applications at scale

Greeting from Cadeploy!!!

We are hiring for 4+yrs Exp in Tekla / SDS2 - Sr.Modeller / Sr.Checker / Sr.Detailer.

AISC/USA/Canda Standards are Modatory 

Location - Hyderabad / Coimbatore 

If any one Interested pls share updated profiles.

BR,

B.

Desired Candidate Profile

• At least 3 years of hands-on experience in full recruitment cycle for technical roles
• Background in IT, knowledge of the basics of the latest IT technologies, programming languages
• Good command in verbal and written communication skills
• Excellent negotiation skills and candidate engagement skills
• Adaptibility to new technologies and business environment
• Positive attitude    

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.