XML Developer

Description

Join company as a Backend Developer and become a pivotal force in building the robust, scalable services that power our innovative platforms. In this role, you will design, develop, and maintain server‑side applications, ensuring high performance and reliability for millions of users. You’ll collaborate closely with cross‑functional product, front‑end, and DevOps teams to translate business requirements into clean, efficient code, while participating in code reviews and architectural discussions. Our dynamic environment encourages continuous learning, offering opportunities to work with cutting‑edge technologies, cloud infrastructures, and modern development practices. As a key contributor, your work will directly impact product quality, user satisfaction, and the overall success of company's mission to streamline hiring solutions.

Requirements:

• 1–15 years of professional experience in backend development, with a strong focus on building APIs and microservices.
• Proficiency in server‑side languages such as Python, Java, Node.js, or Go, and solid understanding of object‑oriented and functional programming paradigms.
• Extensive experience with relational (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Redis), including schema design and query optimization.
• Familiarity with cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes.
• Hands‑on experience with version control (Git), CI/CD pipelines, and automated testing frameworks.
• Strong problem‑solving abilities, effective communication skills, and a collaborative mindset for working within multidisciplinary teams.

Roles and Responsibilities:

• Design, develop, and maintain high‑throughput backend services and RESTful APIs that support core product features.
• Implement data models and storage solutions, ensuring data integrity, security, and optimal performance.
• Collaborate with front‑end engineers, product managers, and designers to define technical requirements and deliver end‑to‑end solutions.
• Participate in code reviews, provide constructive feedback, and uphold coding standards and best practices.
• Monitor, troubleshoot, and optimize production systems, implementing robust logging, alerting, and performance tuning.
• Contribute to the continuous improvement of development workflows, including CI/CD automation, testing strategies, and deployment processes.
• Stay current with emerging technologies and industry trends, proposing innovative approaches to enhance system architecture.

Budget:

• Job Type: payroll
• Experience Range: 1–15 years

Strong Software Engineer, Engineering Manager Profiles

Mandatory (Experience) – Must have minimum 4+ years of hands on experience in software development

Mandatory (Tech Skillset) – Must have 3+ years of hands-on experience in backend development using Java / Node.js / Go / Python (any 1) OR 3+ YOE in frontend Development using React / Angular / Vue (any 1)

Mandatory (Mentoring Skillset) – Must have at least 1+ year of experience leading or mentoring a team of software engineers.

Mandatory (Tech Skills) – Must have a solid understanding of microservices architecture, APIs, and cloud platforms (AWS / GCP / Azure).

Mandatory (DevOps Skillset) – Must have hands-on experience working with Docker, Kubernetes, and CI/CD pipelines.

Mandatory (Company) – Top-tier/renowned product-based company (preferred Entreprise B2B SaaS)

Mandatory (Education) – Undergraduation from Tier-1 Engineering College (IIT, BITS, IIIT, NSUT, DTU, etc.)

Mandatory (Note): No hire policy from Sprinklr

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Backend Developer

About the Role:

We’re looking for a skilled Backend Developer (2–6 years of experience) who can design and build scalable backend systems, ensure high-performance APIs, and contribute to the technology powering a fast-growing jewelry platform. You’ll work closely with product and frontend teams to deliver robust, scalable, and reliable solutions.

Key Responsibilities:

• Design, build, and maintain scalable backend services and APIs.
• Write clean, secure, and well-documented backend code.
• Work with relational databases, ensuring optimized queries and data integrity.
• Collaborate with frontend engineers and product managers to deliver end-to-end features.
• Debug, troubleshoot, and optimize backend systems for performance and reliability.
• Contribute to architectural discussions and technology choices as the platform scales.

Requirements:

• 3–5 years of professional experience as a Backend Developer.
• Strong proficiency in Python with frameworks like Django, FastAPI, or Flask.
• Solid understanding of relational databases, schema design, and query optimization.
• Experience building and consuming REST or GraphQL APIs.
• Knowledge of version control (Git).
• Familiarity with Docker.
• Understanding of microservices architecture (good to have).
• Knowledge of CI/CD pipelines (good to have).
• Strong problem-solving, debugging, and optimization skills.
• Experience working in e-commerce or marketplace environments.

What’s in It for You:

• High ownership role in a fast-paced environment.
• Opportunity to work closely with the founding team and passionate professionals.
• Competitive salary with fast career growth and appraisals.
• Dynamic, collaborative, and politics-free work culture.
• Health insurance coverage.

Additional Details:

• Early-stage startup environment where meaningful achievements require dedication and passion.
• 6-day work week.
• Location: HSR Layout, Bangalore.

Skills: 

Strong knowledge of MYSQL/PostGreSQL; Knowledge of MongoDB, Redis, Couch DB is preferred. 

Expertise in application development, databases, version control, and deployment. Skill - Node.js, 

Experience of AWS or GCP - especially services such as Lambda or google app engine 

Solid grasp of Service-oriented architecture. Web Services implementation on a medium to large scale 

Solid understanding of scaling mobile app services. Having worked the backend of an Android app is preferred 

Culture: 

Ability to work independently with minimal supervision 

Happy to deal with, and contribute to, an environment of daily builds Has worked in small teams, is versatile. Work within short timelines and be receptive to business needs. Can work closely with Digital, Product, Operations teams. 

Desirable Social Attributes: 

Has contributed to one or more Open Source projects through own initiative. Has provided a high quality answer to a question posted on StackOverflow. 

Role: 

As a Software Developer who would work independently, the candidate is expected actively acquire problems and deliver solutions as well as guide the team technically. Such a problem solver would obviously be a self starter with a high level of curiosity rather than a programming language specialist. 

He/she would be required to produce software of the highest quality through self-discipline, clear and engaged communication, and attention to detail. The role would include custom web application development on (most typically on Node.js and PHP/Python), databases (most typically MySql and MongoDb), version control (github), testing (necessarily through test scripts written before code is written), daily builds and eventual deployment onto AWS or GCP. 

Attributes of the ideal candidate: 

Highly productive software developer with the proven aptitude to understand and apply technology 

Determination to succeed despite obstacles and challenges, and a positive attitude favoring achievement of goals over open-ended investigation 

Always learning, evolving, and sharing what you know 

Inspired by complex, varied problems and rapid change 

Open-minded, flexible, and curious about new and better ideas

We are looking for developers who are passionate about Python and know what are the benefits of python well.

Responsibilities:

• Design & implement new software modules based on the product requirements
• Debug existing software components, fix issues, and avoid regressions
• Be proactive, take ownership, and be accountable
• Familiar with Test Drive Development.
• Participate in software architecture, design discussions, and code reviews

Technologies we’re hiring for:

• Developed HTTP based REST APIs and implemented Authentication, Caching
• Worked with relational and NoSQL databases and aware of concepts like ORM, Migrations
• Languages & Frameworks: Python Django/Flask
• Database: Postgres/ Mongo
• Must have worked in a Unix/Linux based environment
• Advanced middleware like RabbitMQ, Celery Beat is definitely a plus.

Minimum 3+ year hands-on experience in Python needed

Job Description:

Skills Required:

• Backend developer with hands-on programming experience in Node Js / Python / Golang
• Expertise in developing REST APIs with any backend framework using above languages.
• Expertise in system design & architecture patterns.
• Experience in building reusable code and libraries for future use.
• Experience in optimising application for maximum speed and scalability.
• Strong fundamentals in computer programming, data structure & algorithms.
• Exposure to AWS services like S3, CloudFront, CloudWatch, lambda & API gateway.
• Good understanding for SQL & NoSQL dB’s, preferably work experience with MongoDB.