Upland Software

Opportunity Summary:

We are looking for an enthusiastic and dynamic individual with an overall experience of 4 – 6 years to join Upland India as a Salesforce CPQ Specialist for our Upland Shared Services Organization (SSO). The individual will work projects and break/fix support items in Salesforce.

What would you do?

• Take full ownership of the Salesforce CPQ implementation through all phases of development
• Implement CPQ best practices based on business needs and requirements
• Meet with internal clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
• Perform configuration and customization of the Salesforce.com and B2B Commerce Platforms
• Participate in efforts to develop and execute testing, training and documentation
• Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
• Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.

What are we looking for?

Primary Skills

• Functional knowledge of 3rd party applications integrated with Salesforce CPQ, such as DocuSign, NetSuite or similar ERP
• B2B Commerce Platform configuration and management
• Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing, Flows, Lightning Component Framework, Approval Processes)
• Direct experience working on CRM projects for middle market and enterprise size companies
• Working knowledge of the lead to contract process in Salesforce, and the objects that are leveraged.
• Experienced in developing solutions using Object Oriented design principles
• Knowledge of Salesforce best practices using Salesforce CLI
• Must be available online until 3pm CT Mon-Fri.

Secondary Skills

• Experience with web services (REST & SOAP, JSON & XML, etc.)
• Integration with other business systems: Marketo, NetSuite, etc
• Prior experience with data migration and ETL/integration tools a plus
• Salesforce B2B Commerce

Soft Skills

• Thrives collaborating in a team environment with a diverse range of people
• Strong attention to detail and root cause analytical skills
• Able to have a change of mind, and able to change the minds of others
• Writes clearly and concisely
• Excellent Communication skills
• Capable of working without a company office, with a fully remote team
• Excellent organizational and time management skills.
• Strives to meet project timelines and deadlines

We are looking for an enthusiastic and dynamic individual to join Upland India as a Senior Software Engineer I (Backend) for our Panviva product. The individual will work with our global development team.

What would you do?

• Develop, Review, test and maintain application code
• Collaborating with other developers and product to fulfil objectives
• Troubleshoot and diagnose issues
• Take lead on tasks as needed
• Jump in and help the team deliver features when it is required

What are we looking for?

Experience

• 5 + years of experience in Designing and implementing application architecture
• Back-end developer who enjoys solving problems
• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core) & SQL server
• Experience in building cloud-native applications (Azure)
• Must be skilled at writing Quality, scalable, maintainable, testable code

Leadership Skills

• Strong communication skills
• Ability to mentor/lead junior developers

Primary Skills: The candidate must possess the following primary skills:

• Strong Back-end developer who enjoys solving problems
• Solid experience NET Core, SQL Server, and .Net Design patterns such as Strong Understanding of OOPs Principles, .net specific implementation (DI/CQRS/Repository etc., patterns) & Knowing Architectural Solid principles, Unit testing tools, Debugging techniques
• Applying patterns to improve scalability and reduce technical debt
• Experience with refactoring legacy codebases using design patterns
• Real-World Problem Solving
• Ability to analyze a problem and choose the most suitable design pattern
• Experience balancing performance, readability, and maintainability
• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
• App Services
• Azure Service Bus/ Event Hubs
• Azure API Management Service Azure Bot Service
• Function/Logic Apps
• Azure key vault & Azure Configuration Service
• CosmosDB, Mongo DB
• Azure Search
• Azure Cognitive Services

Understanding Agile Methodology and Tool Familiarity

• Solid understanding of Agile development processes, including sprint planning, daily stand-ups, retrospectives, and backlog grooming
• Familiarity with Agile tools such as JIRA for tracking tasks, managing workflows, and collaborating across teams
• Experience working in cross-functional Agile teams and contributing to iterative development cycles

Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:

• Experience with front-end React/Jquery/Javascript, HTML and CSS Frameworks
• APM tools - Worked on any tools such as Grafana, NR, Cloudwatch etc.,
• Basic Understanding of AI models
• Python

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.