Upland Software
https://uplandsoftware.comAbout
Upland Software is a global cloud-software company that helps businesses “work smarter” by offering purpose-built, AI-enabled applications that drive revenue, reduce costs and deliver immediate value.
Founded in 2010 and headquartered in Austin, Texas, the company supports thousands of customers across industries—from enterprise to SMB—serving sectors such as manufacturing, retail, government, education, and technology.
Their product portfolio (20+ proven cloud products) spans knowledge-management, content lifecycle automation, digital marketing, project and work management, and contact-centre solutions—all enhanced by embedded AI.
Upland is committed to modern, flexible work—promoting a culture where remote, global teams collaborate and grow together
Tech stack
.NETCandid answers by the company
Headquarted in Austin, Texas Upland Software is looking to hire remotely
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Jobs at Upland Software
The Senior QA Analyst will assist the quality assurance efforts for two key products: FileBound and AccuRoute. This role requires strong leadership, technical expertise, and the ability to manage multiple projects simultaneously. The Senior QA Analyst will mentor team members, drive process improvements, and ensure the delivery of high-quality software releases aligned with organizational standards.
What would you do?
• Develop and approve test plans, strategies, and automation roadmaps for both products.
• Ensure adherence to QA methodologies and best practices.
• Drive decisions on trade-offs between performance, cost, and schedule.
• Act as the “Quality Champion” for assigned products, defending code quality on behalf of customers.
• Lead meetings and communicate QA approach to management and stakeholders.
• Disseminate technical information clearly to diverse audiences, including non-technical stakeholders.
• Collaborate with leadership and product SMEs to align QA strategy with organizational vision.
• Architect solutions for complex testing scenarios across FileBound and AccuRoute.
• Oversee automation strategy and integration into CI/CD pipelines.
• Solve complex, vaguely defined technical problems with innovative solutions.
Technical Skills:
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
- 5+ years of progressive experience in Quality Assurance, including hands-on testing and quality ownership.
- Experience acting as a senior or lead contributor on QA initiatives, with responsibility for guiding less senior team members.
- Demonstrated experience working with cross-functional teams including Development, Product, and other stakeholders.
- Proven ability to work independently with minimal supervision while managing responsibilities across multiple efforts.
- Solid experience working within established software development and quality assurance processes.
Primary Skills:
- Strong understanding of QA methodologies, software testing principles, and the full SDLC.
- Ability to design, execute, and maintain effective test plans, test cases, and test strategies for moderately complex systems.
- Experience participating in and leading QA-related discussions, including design reviews and requirements review sessions.
- Ability to influence quality-related decisions and provide recommendations on testing approaches and techniques.
- Experience mentoring or supporting less senior QA team members through guidance, review, and knowledge sharing.
- Strong communication skills, with the ability to articulate technical and quality concepts to both technical and semi-technical audiences.
- Ability to manage multiple testing efforts or projects simultaneously while maintaining quality standards.
- Proficiency with QA tooling such as Jira, test management systems, and related QA platforms
About AccuRoute
AccuRoute is an enterprise-grade document capture, processing, and routing platform used globally to automate high-volume, mission-critical workflows. The product integrates with a wide range of devices and downstream systems, offering reliable transformation, OCR, and secure delivery capabilities designed for scale.
About FileBound
FileBound is an enterprise document management and workflow automation platform designed to help organizations securely capture, manage, and route critical business content. The product supports configurable workflows, records management, and integration with downstream systems, enabling teams to streamline document-centric processes while maintaining compliance, visibility, and control at scale.
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.
Java
React.js
Angular (2+)Key Responsibilities
- Design, develop, test, and maintain full-stack applications using Java (backend) and React (frontend)
- Work with and integrate third-party APIs
- Implement and maintain authentication and authorization mechanisms such as SAML, OAuth, OpenID, and Okta
- Collaborate with cross-functional teams in a remote, global environment
- Ensure high standards of code quality, performance, and reliability
- Participate in planning, status updates, and team meetings across multiple time zones
Required Technical Skills
- Strong experience in Java backend development
- Hands-on experience with React for frontend development
- Experience working with third-party APIs
- Solid understanding of authentication and authorization frameworks (SAML, OAuth, OpenID, Okta)
- Experience with cloud-based version control systems such as GitHub or Bitbucket
- Understanding of browser technologies and limitations
- Familiarity with AWS services, primarily EC2 and S3
- Experience with logging and monitoring tools such as New Relic and Grafana
Secondary / Nice-to-Have Skills
- CRM development experience (Salesforce, Dynamics, ServiceNow)
- Exposure to modern data and analytics patterns, including AI and Machine Learning use cases
- Experience with Apache Solr
- Understanding of Apache Tomcat configuration and deployment of web applications
This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to he/p in your work-like balance. You can find out more about this during your interview conversation.
Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.
Upland RightAnswers is the complete connected knowledge management solution that uses AI and machine learning to improve the user and customer experience by enabling organizations to create a trusted knowledge sharing culture. The solution consists of robust content authoring tools, portals for customers and agents to search the knowledge base, and a robust API for customers to build their own experiences or integrate to alternate forms of self-service delivery.
Our R&D teams are truly global with some legacy concentration in the US in New Jersey, with our customers being enterprise level around the world. The team is small enough for employees to play a pivotal role in the development of our product, but we're supported by a large global business meaning it's also big enough for you to learn and develop your skills within an experienced team.
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We ore a remote-first company. Interviews and on-boarding ore conducted virtually.
Opportunity Summary:
We are looking for an enthusiastic and dynamic individual with an overall experience of 4 – 6 years to join Upland India as a Salesforce CPQ Specialist for our Upland Shared Services Organization (SSO). The individual will work projects and break/fix support items in Salesforce.
What would you do?
- Take full ownership of the Salesforce CPQ implementation through all phases of development
- Implement CPQ best practices based on business needs and requirements
- Meet with internal clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
- Perform configuration and customization of the Salesforce.com and B2B Commerce Platforms
- Participate in efforts to develop and execute testing, training and documentation
- Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
- Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
- Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
What are we looking for?
Primary Skills
- Functional knowledge of 3rd party applications integrated with Salesforce CPQ, such as DocuSign, NetSuite or similar ERP
- B2B Commerce Platform configuration and management
- Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing, Flows, Lightning Component Framework, Approval Processes)
- Direct experience working on CRM projects for middle market and enterprise size companies
- Working knowledge of the lead to contract process in Salesforce, and the objects that are leveraged.
- Experienced in developing solutions using Object Oriented design principles
- Knowledge of Salesforce best practices using Salesforce CLI
- Must be available online until 3pm CT Mon-Fri.
Secondary Skills
- Experience with web services (REST & SOAP, JSON & XML, etc.)
- Integration with other business systems: Marketo, NetSuite, etc
- Prior experience with data migration and ETL/integration tools a plus
- Salesforce B2B Commerce
Soft Skills
- Thrives collaborating in a team environment with a diverse range of people
- Strong attention to detail and root cause analytical skills
- Able to have a change of mind, and able to change the minds of others
- Writes clearly and concisely
- Excellent Communication skills
- Capable of working without a company office, with a fully remote team
- Excellent organizational and time management skills.
- Strives to meet project timelines and deadlines
.NETWe are looking for an enthusiastic and dynamic individual to join Upland India as a Senior Software Engineer I (Backend) for our Panviva product. The individual will work with our global development team.
What would you do?
- Develop, Review, test and maintain application code
- Collaborating with other developers and product to fulfil objectives
- Troubleshoot and diagnose issues
- Take lead on tasks as needed
- Jump in and help the team deliver features when it is required
What are we looking for?
Experience
- 5 + years of experience in Designing and implementing application architecture
- Back-end developer who enjoys solving problems
- Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core) & SQL server
- Experience in building cloud-native applications (Azure)
- Must be skilled at writing Quality, scalable, maintainable, testable code
Leadership Skills
- Strong communication skills
- Ability to mentor/lead junior developers
Primary Skills: The candidate must possess the following primary skills:
- Strong Back-end developer who enjoys solving problems
- Solid experience NET Core, SQL Server, and .Net Design patterns such as Strong Understanding of OOPs Principles, .net specific implementation (DI/CQRS/Repository etc., patterns) & Knowing Architectural Solid principles, Unit testing tools, Debugging techniques
- Applying patterns to improve scalability and reduce technical debt
- Experience with refactoring legacy codebases using design patterns
- Real-World Problem Solving
- Ability to analyze a problem and choose the most suitable design pattern
- Experience balancing performance, readability, and maintainability
- Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
- App Services
- Azure Service Bus/ Event Hubs
- Azure API Management Service Azure Bot Service
- Function/Logic Apps
- Azure key vault & Azure Configuration Service
- CosmosDB, Mongo DB
- Azure Search
- Azure Cognitive Services
Understanding Agile Methodology and Tool Familiarity
- Solid understanding of Agile development processes, including sprint planning, daily stand-ups, retrospectives, and backlog grooming
- Familiarity with Agile tools such as JIRA for tracking tasks, managing workflows, and collaborating across teams
- Experience working in cross-functional Agile teams and contributing to iterative development cycles
Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:
- Experience with front-end React/Jquery/Javascript, HTML and CSS Frameworks
- APM tools - Worked on any tools such as Grafana, NR, Cloudwatch etc.,
- Basic Understanding of AI models
- Python
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.
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