Custom support executive - shycart.com

Skill/Technology: Cyber IAM – Microsoft Entra ID

Experience: 5–8 Years

Role Summary

Support identity modernization initiatives by gathering business requirements, defining identity governance processes, and translating requirements into Entra ID solutions.

Key Responsibilities

Gather and document identity lifecycle management requirements.

Analyze authentication, authorization, and access governance processes.

Define user provisioning, deprovisioning, and access review workflows.

Document SSO, MFA, Conditional Access, and PIM requirements.

Conduct stakeholder workshops and process-mapping sessions.

Create BRDs, FRDs, user stories, and acceptance criteria.

Support implementation, testing, and deployment activities.

Assist audit and compliance teams with identity governance reporting.

Technical Leadership

Facilitate business-to-technical alignment.

Support IAM process standardization.

Quality & Operations

Ensure requirements traceability.

Validate delivered solutions against business requirements.

Required Qualifications

Bachelor's degree in Computer Science, Engineering, or related field.

5–8 years of IAM business analysis experience.

Role & responsibilities

• Manage a portfolio of restaurant clients, ensuring revenue stability and churn reduction.
• Serve as the main liaison between our firm and online food ordering platforms.
• Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
• Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
• Lead strategic initiatives for client retention, fostering strong client relationships and effective account management.
• Represent the company in client interactions, embodying our values and mission.
• Convert leads into long-term business partnerships with a strategic, client-focused approach.

Preferred candidate profile

• Proficient in Google Suite and Excel.
• Strong command of written and spoken English.
• Experienced with various online tools for process optimisation.
• Skilled in managing time-sensitive projects and balancing multiple tasks.
• Exceptional verbal and written communication skills in English for client interactions.
• Charismatic and persuasive, enhancing the company's image.
• Adept at making data-driven decisions and turning insights into actionable steps.
• Forward-thinking, with the ability to anticipate challenges and opportunities.
• Effective multitasker, capable of handling multiple assignments with ease.
• Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.

Perks and benefits

• Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and beverages, work directly with the founder as part of the founding team, and build meaningful relationships with key stakeholders in prominent restaurants across the country.

Pay:

₹500,000.00 - ₹700,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund
• Work from home

manage and preprocess large datasets for AI model training and ensures data quality, accuracy, and annotation as per project requirements

Overview

C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.

C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.

Global offices

United States | Canada | United Kingdom | United Arab of Emirates | India

Job Responsibilities

• Solve complex business problems by applying NLP, CV and Machine Learning techniques. Integrate these algorithms into multiple product and solution offerings.
• Conduct research to advance the field of generative AI, including staying up-to-date with the latest developments and techniques. Develop new generative models or improve existing ones.
• Build cognitive capabilities in multiple product and solution offerings.
• Systemic study of latest research and industry developments in Artificial Intelligence. Leverage these developments to solve real-world business problems.
• Envisage next-generation challenges and recommend solutions to solve them.
• Facilitate the IP generation process in the organization and works towards patenting of inventions.

Requirements & Qualifications:

• B.E/B.TECH/MS/M.TECH/MCA.
• Knowledge / Competency / Skills: - Artificial Intelligence, Machine Learning, Deep Learning, Computer Vision, Natural Language Processing (NLP).
• Knowledge of various Generative AI models and Prompt Engineering.
• Hands-on coding skills in Python, at least 4 years’ python experience. (Preferred) Strong NLP skills.

C5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.

Role & responsibilities

• Approach & pitch inbound/outbound leads
• Work on an outbound approach for lead generation to build a client list to pitch
• Be in touch with existing clients & gather feedback on our services
• Upsell & cross-sell to existing clients.
• Write emailers to activate cold leads
• Cold-calling new leads
• Understand & explain DLT(compliance to be done during onboarding ) to new clients

Preferred candidate profile

• 0-3 years of experience in Sales & Business Development
• Worked in a Startup or Tech product for a few years
• Proficient in spoken & written communication (English)
• Experience in Lead Generation
• Experience in B2B sales

Perks and benefits

• Flexible schedule
• Food provided
• Paid sick time
• Work-Life Balance
• Great Culture to work in

Responsible for performing full-cycle recruiting functions including but not limited to job understanding, candidate sourcing, social networking, phone screening, email communication, documentation, summary writing and presentation.

Identifying right candidates with the right skills to match the US clients’ requirements Regularly interacting with Account Manager to understand the requirements

Should understand the requirement in depth to ensure quality sourcing and recruiting

Should ensure to revert submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each requisition

Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals

Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, offer extension and post-placement care)

Ability to work as a good team player, Maintaining & building the candidate database

Requirements:

Minimum 2 Years of Full Cycle Recruiting experience particularly in pharmaceutical /scientific/life science domain for US staffing and recruiting industry.

Excellent English language skills including reading, writing and speaking.

Ability to communicate fluently with foreign nationals.

Self-motivated, passionate and energetic professionals.

Comfortable to work in night shift (6.30PM to 3.30AM IST)

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-

• Plan and conduct user research and competitor analysis
• Interpret data and qualitative feedback
• Create user stories, personas, and storyboards
• Determine information architecture and create sitemaps
• Create prototypes and wireframes
• Conduct usability testing
• Knowledge of industry tools: Presentation programs (Keynote, Powerpoint); UX design programs (Sketch, Adobe)
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design

Desired Candidate Profile:-

• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places

How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 4+Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

Roles and Responsibilities

Looking for young and aggressive candidates who would like to build their career in the field of software sales.

As an Inside Sales, the following are the main responsibilities:

• Creating, maintaining a list/database of prospective clients (Data mining)
• Generate leads and identifying the potential requirements at educational organizations
• Coordinate with the Technical & Operations Team to onboard new clients,
• Manage all existing and new accounts in a designated sales territory, ensuring clients needs are met
• Develops and executes sales presentations to potential clients
• Maintaining and updating CRM with last known status of leads, appointments
• Accurate reporting on leads, forecasting, and KPI
• Meet weekly & monthly targets

Required Skills & Experience:

• Action and results-oriented attitude.
• Capable of developing a strong business case for the potential clients
• Experience using MS Word, Outlook, PowerPoint & Excel.
• Good Communication skills (written & verbal) and a positive attitude

Perks and Benefits

Performance benefits & Incentives