Custom support executive - shycart.com

QA Engineer (Manual + Automation – Web, API & Mobile)

Location: Surat

Job Type: Full-time

Experience: 2+ Years

Work Mode: Onsite

About the Role:

We are looking for a talented and detail-oriented QA Engineer with a strong foundation in both manual and automation testing across web, API, and mobile platforms. The ideal candidate will be responsible for designing comprehensive test strategies, writing and executing test cases, and building automation suites to ensure our products meet the highest standards of quality and performance.

Key Responsibilities:

• Design, develop, and maintain automated test scripts using JavaScript, TypeScript, Playwright, and WebdriverIO.
• Perform comprehensive manual testing for web, API, and mobile applications.
• Create and execute test cases, test plans, and test reports to ensure full test coverage.
• Build and maintain scalable automation frameworks for regression, smoke, and functional testing.
• Conduct API testing using tools such as Postman.
• Support mobile testing on Android and iOS platforms (Appium preferred).
• Execute automated test suites, analyze results, and log defects using bug-tracking tools.
• Integrate automation tests into CI/CD pipelines (e.g., Jenkins).
• Collaborate closely with developers, product owners, and QA leads to understand requirements and ensure quality delivery.
• Participate in code reviews and advocate for best testing practices.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2+ years of experience in software QA with both manual and automation testing.
• Strong proficiency in JavaScript, TypeScript, Playwright, and API testing tools.
• Solid understanding of QA methodologies, processes, and tools.
• Experience with WebdriverIO and mobile automation concepts.
• Hands-on experience with Postman for API validation.
• Familiarity with tools such as Git, Maven, Jenkins, or similar.
• Hands-on experience with tools like Maven, Git, Jenkins, or similar.

Preferred Skills (Nice to Have):

• Experience with BDD frameworks like Cucumber.
• Exposure to Appium for mobile automation.
• Knowledge of cross-browser and mobile testing strategies.
• Basic understanding of Docker, Kubernetes, or cloud platforms (AWS/GCP).

What You’ll Gain:

• Opportunity to work across the entire QA lifecycle—from strategy to execution.
• A collaborative environment that encourages innovation, learning, and continuous improvement.
• Hands-on experience with modern QA technologies and real-world testing challenges across platforms.

Ready to build and break things to make them better?

📩 Apply now and become part of a passionate team committed to quality and excellence.

Job Title: HR Generalist

Location: Kolkata

Experience: Minimum 1 year

Employment Type: Full-time

Job Summary:

We are looking for a dynamic HR Generalist to join our team. The ideal candidate will have experience in IT and Non-IT recruitment, along with handling general HR operations. This role requires strong communication skills, the ability to multitask, and a keen eye for talent acquisition.

Key Responsibilities:

Recruitment & Talent Acquisition

• End-to-end recruitment for IT and Non-IT roles.
• Sourcing candidates through job portals, social media, and employee referrals.
• Screening resumes, conducting interviews, and coordinating with hiring managers.
• Managing offer rollouts and onboarding new hires.

HR Operations

• Handling employee records, attendance, and leave management.
• Managing payroll inputs and coordinating with the finance team.
• Addressing employee queries related to HR policies and benefits.
• Ensuring compliance with labor laws and company policies.

Employee Engagement & Relations

• Organizing engagement activities and HR initiatives.
• Handling grievances and conflict resolution.
• Assisting in performance management and training programs.

Requirements:

• Bachelor's degree in HR, Business Administration, or a related field.
• Minimum 1 year of experience in IT and Non-IT recruitment & HR operations.
• Strong knowledge of HRMS tools and recruitment platforms.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

6 Days Working (Mon - Sat)

Timing: 11am - 7pm

Job Title: Pre-Sales Executive – Demo AI Auditor

Location: Bengaluru, India

Experience: Minimum 2+ Years

Employment Type: Full-time

Company Overview

IAI Solution operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insights across domains.

Position Summary

We’re looking for a Pre-Sales Executive (2+ years of experience) who knows how to make an impression and close the loop fast. You’ll be the face of our AI Auditor platform, running high-impact demos that don’t just showcase features — they win deals.

We want someone with a proven knack for turning conversations into conversions — 70%+ on outbound demos and 90%+ on inbound. You’re not just giving presentations; you’re reading the room, adapting on the fly, and showing prospects exactly how our AI Auditor solves their pain points.

This isn’t a sit-back-and-wait role. You’ll be chasing leads, handling objections, building trust, and making sure every opportunity turns into a success story. You’re scrappy, resourceful, and never afraid to figure it out as you go.

Key Responsibilities

• Deliver tailored, high-energy product demos that resonate with client challenges.
• Own the pre-sales cycle end-to-end: qualifying leads, showcasing the product, and setting up the close.
• Achieve and maintain 70%+ outbound demo conversion and 90%+ inbound demo conversion.
• Collaborate with cross functional teams to identify customer requirements and pain points.
• Capture insights from every interaction to help shape future product and sales strategies.
• Build strong relationships with prospects — turning interest into commitment.
• Prepare customized decks, proposals, and recommendations that hit the mark.

Qualifications

• 2+ years of pre-sales or business development experience in SaaS, AI, or enterprise solutions.
• A track record that proves you can consistently hit or beat conversion targets.
• Killer presentation and storytelling skills — you make complex tech sound like common sense.
• Comfort working with CRMs (HubSpot, Salesforce, or similar).
• Self-starter attitude: you don’t wait for all the answers, you find them.
• Resilient and adaptable — feedback makes you sharper, not slower.

Must-Have Skills

• Pre-sales experience in SaaS, AI, or enterprise software.
• Ability to keep conversion rates high (70%+ outbound, 90%+ inbound).
• Strong communication and consultative selling.
• Demo delivery that hooks and convinces.
• Stakeholder management across decision-makers.

Good-to-Have Skills

• Experience with AI/ML, auditing, or compliance-focused solutions.
• Exposure to global markets.
• Knowledge of SaaS pricing, competition, and GTM strategies.

Perks & Benefits

• Competitive pay with performance-based bonuses.
• Chance to work at the frontline of AI adoption in enterprises.
• Flexible, fast-paced environment where hustle pays off.
• Real ownership and visibility — your demos will drive real growth.

Game designers create the concepts and worlds of video games. They are involved with the design of the environment, story, characters, objectives and user experience of video games. 

Role and Responsibilities

They may be expected to deliver the following:

• Design and develop the original concept
• Construct level structure
• Storyboard the action of the game
• Conceive every element of the game including rules, setting, objects, vehicles, weapons, flora, fauna, etc, 
• Define user interface, menus and controls
• Generate the Game Design Document (GDD)
• Develop early prototypes
• Decide on the devices and platforms on which the game is played 
• Define the user experience 
• Work with programmers to design the back end of the game
• Research target audience to understand what they want in the game
• Lead the development process
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback
• Oversee the marketing and distribution roll-out
• Ongoing development and versions of the game

Game Designers should have a solid knowledge of 3D animation, illustration And programming languages.

IT Sales Communication Skills Business Development Outsourcing

Mobile Development Software Marketing IT B2B Sales Application Development Client Servicing Software Sales Learning Management Web Development Software Solution Sales Client Relationship

• Design appropriate test strategy and test cases
• Timely delivery of software projects, support incident fixes
• Effective communication of requirements, issues, reports on regular basis
• Proven experience in manual testing
• Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
• Experience specifying, establishing, and managing test environments and test data for Manual testing projects
• Ability to document and troubleshoot errors
• Experience in delivering software using Agile methods
• Expertise in using Jira
• Ability to analyze & maintain existing solutions
• Knowledge or experience in Selenium, Java, BDD Test Design

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours
• Should know CI/CD process