Control-M Administrator

Designation SQL Database Administrator

LocationMohali, Chandigarh,

Job Description & Responsibilities

• Provide database monitoring and support of multiple 24/7 enterprise SQL Server always on availability groups.
• Troubleshoot issues as they occur, working with the Operations team during incidents, and resolving problems quickly and to a high standard.
• Maintain database performance by identifying and resolving production and application development problems, calculating optimum parameter values, evaluating
• new release code, answering developer questions and advising on code changes.
• Develop and configure database solutions, configuration of new systems, defining database structure, improving security, ensuring back-ups and restores meet audit requirements.
• Ensure all database systems meet RPO & RTO policies.
• Work with the Engineering Team to design and optimize SQL solutions.
• Work with the Operations Team to manage, install and configure servers in multiple data centres around the world.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Ability to work closely with developers to resolve issues and improve systems.
• High level knowledge of Windows and Windows security and how they affect SQL Server.
• Knowledge of PowerShell scripting.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Education

• BE, B. Tech, M. Tech in Computer Science or equivalent.

Certifications

• Knowledge of Clustering.
• Knowledge of Database Migration.
• Knowledge of Database Mirroring.
• Knowledge of Log Shipping.
• Knowledge of Mirroring.
• Knowledge of Replication.
• Knowledge of SQL DBA.

Work Experience

• 05 to 08 years of experience as a SQL Database Administrator.
• Experience in Airlines or travel domain is a plus.

Skills

• Responsible for installation and configuration of SQL Server 2016/2017/2019.
• Scheduling jobs and job monitoring.
• Performing SQL Server upgrades, applying patches, and monitoring status.
• Manage user and role level security.
• Understanding and modifying existing stored procedures.
• Configured always On, log shipping and replication.
• Creating databases and logins with permissions in SQL Servers as developer's request.
• Implemented database standards and naming conventions for the database objects.
• Monitoring the databases as per the daily schedule tasks to check the health of databases using DBCC commands.
• Monitoring jobs like backup and restore check the error log for daily running batch jobs.
• Performance tuning high-level understanding.
• Troubleshooting issues high-level understanding.

Autosys Engineer with EEM.

 Mandatory Technology: Autosys R12 & above, EEM (Embedded Entitlements Manager), Linux, MSSQL Server, GitLab, Ansible

Roles & Responsibilities:

• Design, build, and integrate new Autosys instances within existing enterprise ecosystems.
• Develop, test, and deploy RPM and MSI packages for Autosys components
• Create and maintain Ansible playbooks for automated installation, configuration management, and patch deployment
• Manage agent deployment, configuration updates, and compliance enforcement across global infrastructure
• Provide Tier 3 and Tier 4 support for Autosys environments serving global operations
• Independently engineer, develop, and maintain proprietary codebases and automation frameworks
• Design and implement frameworks for internal tools development and web portals
• Develop automation solutions, self-service portals, and operational tooling
• Produce comprehensive technical documentation including runbooks, architecture diagrams, and knowledge transfer materials
• Troubleshoot complex issues across Autosys platforms and custom-developed solutions

Key Skills:

• Primary interest and expertise in IT infrastructure domain

Autosys & EEM

• Deep architectural understanding of Autosys components including Application Server, Event Server, and Agent infrastructure

• Expert-level proficiency in configuring Autosys environments from scratch, including complex job workflows, dependencies, and conditional logic

• Implementation and administration of Embedded Entitlements Manager (EEM) with role-based access controls, credential management, and audit compliance

• Configuration of real-time monitoring, alarm management, and integration with enterprise monitoring platforms

• Design and implementation of high-availability failover configurations and backup/restore procedures

• Understanding of TCP/IP protocols, port configurations, and firewall rules for Autosys and EEM communication

Database (MSSQL Server)

• Installation & Integration of MSSQL databases for Autosys Instances

• Implementation of backup strategies and point-in-time recovery procedures

• Analysis of database performance metrics, index optimization, and query execution plans

Operating System

• Strong understanding of Linux/Unix environments where Autosys agents and servers are deployed

• Administration skills for Windows-based Autosys components and agents

• Bash/KSH for system-level automation and integration tasks

• Development, testing, and deployment of RPM and MSI packages for Autosys agents and clients

CI / CD

• Creation and maintenance of Ansible playbooks for automated installation, configuration management, and patch deployment

• Agent deployment, configuration updates, and compliance enforcement

• Dynamic inventory configuration for multi-environment Autosys landscapes

• Automated deployment pipelines and configuration validation

• Proficiency in GitLab workflows including branching strategies, pull requests, and code review processes

• Experience with ServiceNow, CMDB, Grafana, and enterprise monitoring/ITSM platforms

 Soft Skills

• Demonstrated ability to work independently and collaboratively within project teams

• Strong analytical and troubleshooting capabilities for complex, multi-system technical issues

• Excellent written and verbal communication skills for cross-functional collaboration with application teams, DBAs, and infrastructure engineers

• Proven capability to develop and document procedures for production releases, feature enhancements, and operational process documentation for steady-state service management

• Good communications and interpersonal skills

Key Competencies/Behaviors:

• Demonstrated ability to work independently with minimal supervision and take ownership of technical initiatives

• Excellent written and verbal communication skills for effective stakeholder engagement and technical documentation

• Flexible and responsive to changing business requirements, technologies, and operational priorities

• Strong team player with proven ability to work effectively in cross-functional, global teams

• Service-focused mindset with capability to perform effectively in high-pressure, production-critical environments

• Proactive identification of technical and operational risks with ability to propose timely mitigation actions

• Strong technical writing skills for reports, runbooks, and formal documentation

• Linux troubleshooting
• Hands-on AWS
• Production/Application Support
• Bash/Shell/Python
• Monitoring/log analysis
• Incident resolution
• Application deployment/support
• Basic networking and database knowledge
• Production/batch support exposure
• Willingness for rotational weekend/critical production support

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Work Mode: WORK FROM OFFICE

Interview Mode: Virtual

Role Descriptions:

Exp Range: 5 - 8 years

City Locations: Bengaluru

*Key Responsibilities*

Devops Developer (Azure)

Azure L2 Support | Specialist | Infrastructure Operations-260006F2- Certificate & DNS Management- Monitoring & Observability- Azure Operations & Compliance- Migration: Open Cloud TnC- Reliability & Operations Excellence (OPS)

Profile – 5 to 8+ years in Cloud/Infrastructure Operations- Strong hands-on Azure skills- Certificates/PKI experience- DNS management- Grafana| Health Checks| Azure Monitor- IaC automation (Terraform/Bicep)- Networking fundamentals Nice-to-Have- Azure security and compliance- AKS monitoring basics- FinOps practices- French reading proficiency- Certifications: AZ-104| AZ-305| etc.

Desire candidate

• Candidate should have valid PF.

Role Summary:

We are looking for an experienced Application Production Support Engineer with strong expertise in application support, incident and change management, Linux/Unix, SQL, Oracle, and monitoring tools. The candidate will be responsible for maintaining application availability, troubleshooting production issues, monitoring system performance, and coordinating with technical and business stakeholders.

Key Responsibilities

• Provide L2/L3 production support for business-critical applications.
• Monitor applications and infrastructure using Splunk, Grafana, and AppDynamics.
• Analyze and resolve production incidents within defined SLAs.
• Perform incident, problem, change, and service request management.
• Troubleshoot application issues across Linux/Unix, SQL, and Oracle environments.
• Perform SQL queries and database-level troubleshooting to identify application issues.
• Analyze application logs, alerts, and performance metrics to identify root causes.
• Coordinate with development, database, infrastructure, and other technical teams for issue resolution.
• Participate in Root Cause Analysis (RCA) and implement corrective/preventive actions.
• Support application deployments, releases, and production changes.
• Ensure effective communication with business users and stakeholders during critical incidents.
• Identify recurring issues and drive problem management and service improvement initiatives.
• Maintain support documentation, knowledge articles, and operational procedures.
• Participate in on-call/shift support as required.

Mandatory Skills

• 6+ years of experience in Application Production Support.
• Strong experience in Incident & Change Management.
• Hands-on experience with Linux/Unix.
• Good knowledge of SQL and Oracle database support.
• Experience with monitoring and observability tools:
• Splunk
• Grafana
• AppDynamics
• Strong troubleshooting and problem-solving skills.
• Good understanding of application monitoring, logs, alerts, and performance analysis.
• Strong stakeholder management and communication skills

Greetings from NAM INFO PRIVATE LIMITED

Role: Middleware Websphere

Location: Chennai

Employment Type: Full Time with NAM Info Pvt Ltd (Payroll)

Skills: IBM Websphere MQ Series

Experience: 8+

Role Descriptions:

• Must-Have 8 to 10 yrs of experience in Websphere MQ/IIB technologies administration Excellent Knowledge of MQ/IIB.
• Good-to-Have Good Hands-On Experience in Installation| configuration & Troubleshooting of Middleware MQ/IIB infrastructure level issues.
• Good Hands-On Experience in MQ PUB/SUB Model.
• Good Hands-On Experience in creating MQ Objects like Queues| Channels| PUB/SUB setup.
• Good Hands-On experience in IIB Integration Bus. Experience in Installing the MQ and IIB in Linux environments.
• Rising PMR to IBM on different critical issues

SN Responsibility of / Expectations from the Role

• Ensure High availability of customers IT Infrastructure managed Perform Incident| Problem & Change Management using assigned Tools
• Ensure compliance to agreed SOWs
• Handle Technical Escalations received from Customer Create SOPs ensuring compliance to Service Level Agreements (SLA) and train internal teams
• Troubleshoot High Severity incidents & Provide RCA
• Take initiatives in learning new Technologies & Tools Co-ordination with customer on Incident resolutions & closure
• Document technical procedures and work instructions.

Monitoring

Monitor UiPath Orchestrator, unattended robots, queues, and scheduled jobs for availability and successful execution during the RPA Coverage Hours.

• Monitor and action alerts for job failures, faulted transactions, queue backlogs, robot disconnections, stuck or long - running jobs, and license or capacity thresholds.

. Route RPA alerts into the BCI ITSM platform for incident creation, assignment, and tracking in accordance with Schedule

A

1 (Cross Tower Services).

• Perform scheduled health checks of the RPA Environment and report exceptions.Incident and Request Management

•Receive, triage, prioritize, and resolve Incidents affecting the RPA Environment in accordance with the priority matrix set out in Schedule A

1 (Cross Tower Services).

Restart failed jobs, retry or reprocess faulted queue items, and clear blocking conditions in accordance with documented runbooks.

•Escalate Incidents attributable to a product defect to the UiPath vendor and manage the vendor case to closure.

• Escalate Incidents attributable to business logic, source data, or upstream application defects to the BCI process owner or the responsible Service Tower.

•Fulfill service requests for scheduling changes, queue management, and robot or asset configuration within the RPA Environment. Platform Administration • Administer UiPath Orchestrator, including folders, robots, assets, credentials, queues, triggers, and schedules.

•Deploy and roll back automation packages released by BCI or a BCI

-designated third party, following the Change Control Process.

•Maintain and update runbooks, monitoring configuration, and support documentation for the RPA Environment.

•Apply platform patches and version upgrades released by the vendor, following the Change Control

Process.

Reporting and Continuous Improvement

• Report Incident volumes, Service Level performance, automation execution success rates, and top recurring failure causes as part of the Monthly Performance Report described in Schedule B (Service Level

Methodology).

•Perform root cause analysis on recurring failures and recommend remediation to the applicable BCI process owner.

•Identify and recommend opportunities to reduce failure volumes and manual intervention within the RPA Environment.