International Tech Support Agents

Job Title: Digital Marketing Specialist – Email Marketing, SEO & LinkedIn Outreach

Experience: 4–6 Years

Location: [Insert Location / Remote / Hybrid]

Industry: IT Services | Custom Enterprise Applications | B2B Tech Marketing

Employment Type: Full-Time

About Us

We are a fast-growing IT services company focused on delivering custom enterprise application development, cloud-native platforms, and digital transformation solutions. We are targeting clients across SEA, India, Europe, GCC, and North America, and are building a global brand presence to support our expansion.

We are looking for a Digital Marketing Specialist with proven expertise in Email Marketing, SEO, and LinkedIn Outreach to support lead generation, online visibility, and global campaign execution.

Role Overview

As a Digital Marketing Specialist, you’ll lead email campaigns, SEO initiatives, and LinkedIn marketing efforts to engage enterprise decision-makers and generate qualified leads across key global regions. You'll collaborate closely with content, sales, and leadership teams to drive measurable marketing impact.

Key Responsibilities

Email Marketing

• Plan, create, and execute targeted email campaigns for lead generation, nurturing, and re-engagement across SEA, India, Europe, GCC, and North America.
• Develop personalized workflows based on buyer personas, industries, and intent signals.
• Continuously A/B test and optimize for open rates, CTR, and conversions.

Search Engine Optimization (SEO)

• Own and execute on-page and off-page SEO strategies to boost visibility across regional search engines.
• Conduct keyword research and content optimization for blog posts, landing pages, and service pages.
• Develop high-quality backlink strategies through guest posting, outreach, and digital PR.
• Monitor SEO performance using tools like Google Search Console, Ahrefs, SEMrush, or Moz.

LinkedIn Marketing & Outreach

• Design and manage LinkedIn outreach campaigns targeting enterprise decision-makers (CXOs, IT Heads, Digital Leaders).
• Build and manage prospect lists using LinkedIn Sales Navigator and engagement tools (e.g., Apollo, Lemlist, etc.).
• Collaborate with the sales team to coordinate messaging, follow-ups, and campaign timing.
• Manage company LinkedIn presence — schedule posts, engage with the network, and grow audience organically.

Analytics & Optimization

• Track and report campaign performance across all digital channels (email, LinkedIn, SEO).
• Generate insights and recommendations for continuous improvement.
• Maintain lead funnel hygiene and alignment with CRM (e.g., HubSpot, Zoho).

What You Bring

• 4–6 years of experience in B2B digital marketing, ideally within the IT services or enterprise tech space.
• Demonstrated success running international marketing campaigns across SEA, India, Europe, GCC, and North America.
• Hands-on expertise with email marketing tools (e.g., Mailchimp, HubSpot, Zoho Campaigns).
• Solid understanding of SEO and experience with SEO tools
• Proficient in LinkedIn Marketing and Outreach, including Sales Navigator and campaign tools.
• Strong communication and copywriting skills tailored to B2B enterprise audiences.
• Self-driven, detail-oriented, and able to manage multiple priorities in a fast-paced startup environment.

Nice to Have

• Experience with performance marketing (Google/LinkedIn Ads).
• Familiarity with automation tools (e.g., Lemlist, Apollo, HubSpot).
• Knowledge of HTML/CSS for email customisation.
• Exposure to content marketing and blog strategy for lead generation.

Why Join Us?

• Play a key role in expanding a global tech services brand.
• Drive measurable impact across multiple digital channels and markets.
• Work in a collaborative, innovation-driven environment with high visibility.
• Fast-track growth opportunities in a high-performance culture.
• Competitive compensation + performance-based bonuses.

Roles & Responsibilities

• We are looking for someone who loves a challenge, is ambitious, super tenacious, and persistent. S/he is
• a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer
• needs, and loves to get sh*t done! If you check these boxes - we want to talk to you!

The opportunity:

• Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India
• Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis
• Be part of the early founding team and be directly responsible for driving the company's success

Key Role and Responsibilities:

• Work closely with the Founder/CEO and to define and build the Cashflo platform
• Identify customer problems, latent needs & devise product roadmap
• Communicate and evangelize product output through low-fidelity designs
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage
• Work with Marketing to bring new features to life on various communication touch points
• Collaborate with engineers and designers to arrive at the detailed solutions to problems Execute
• Own the roadmap for one or more parts of the product
• Work with engineering and design to plan launch scope
• Together with engineering and design, break-down scope into launch iterations
• Deliver product features as per timelines

Skills/ Qualities Required:

• Strong problem solving – Structured thinking, data-driven analysis and a strong ability to synthesize findings
• Strong communication (written & verbal) and interpersonal skills
• You should have worked at a startup or started your own company that shipped a product
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers
• At least 5 years of experience in a Product Management role
• Attention to detail - great products are all about the details
• Passion for getting the job done – A combination of grit, hustle and problem-solving skills todeliver results on time

Nice to haves:

• ● Prior exposure to Fintech landscape and understanding of trends in financial services

Job Description: Senior Designer

Position Overview:

We are seeking a highly skilled and experienced Senior Designer to join our dynamic team. The Senior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

1) Lead Design Projects: Take ownership of design projects from concept to completion, ensuring adherence to project timelines and quality standards.

2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.

3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.

4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.

5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.

6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.

7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.

8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.

9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.

10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 4 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

Additional Information:

This is a full-time position based in Bangalore

Please include a link to your portfolio showcasing relevant design work with your application.

Salary and benefits package will be commensurate with experience and qualifications.

• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills

• Having around 10+ years of Experience in IT industry in Software Development.
• Having strong Python full stack developer.
• Having work Experience in OpenStack,Ansible, Shellscript, Chef, Puppet, Docker,ELK,OpenTSDB, Kafka, Zookeeper, Grafan
• Having work experience in SDN/NFV
• Having work experience in AWS,AZURE Cloud
• Experience in Python, HTML, CSS
• Having work experience in Open source and Open Flow Controller(SDN).
• Having work experience in Zabbix, Nagiso, OpenNMs Monitoring tool.
• Experience in Aglie methodology.
• Having work experience in Type1&Type2 Hypervisors and KVM.
• Having good knowledge on OOP'S concepts and Django ORM.
• Good Knowledge on MySQL ,Postgresql, HDFS, Timeseries
• Basic Knowledge on Javascript and Jquery.
• Good Knowledge on ONOS,OpenKilda,Mininet.
• Having work experience in SDN/NFV, Orchestration
• Having work experience in Supply Chain Management system.
• Having work experience in MVT/MVC architecture.
• Having good knowledge networks, devices, service modeling and automation in systems.
• Having work experience on API & JSON implementation.
• Good Understanding of Software Development (i.e. SDLC)
• Good team player enthusiastic and quick learner
• Good interpersonal skill, commitment, result oriented with a quest and learn new technologies and understanding challenging tasks