International Tech Support Agents

Customer Sales Advisor (Night Shift – US Process)

Location: Goregaon East, Mumbai (Work from Office)

We are looking for a Customer Sales Advisor to connect with US-based retail and restaurant owners, promote our SaaS solutions, online ordering applications, and POS systems, and drive merchant onboarding.

Key Responsibilities:

• Reach out to prospective merchants and generate qualified leads.
• Understand business needs and recommend suitable software solutions.
• Conduct product demonstrations and follow up with prospects.
• Build relationships and assist merchants through the onboarding process.
• Achieve sales and onboarding targets while maintaining CRM records.

Requirements:

• Excellent English communication skills.
• Experience in sales, lead generation, or customer-facing roles preferred.
• Comfortable working night shifts (US business hours).
• Strong sales, negotiation, and relationship-building skills.
• Experience in SaaS, e-commerce, or POS solutions is a plus.

Job description

We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.

Key Responsibilities

Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.

Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.

Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.

Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.

Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.

Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills

Experience: Minimum 1 year

● CTC: 10–14 LPA

● Must have B2B SaaS outbound sales, US/North America market exposure, cold outreach,

lead qualification, strong communication, LinkedIn Sales Navigator/Apollo/CRM tools.

● Reject if inbound-only, APAC/Middle East-only, call center background, weak communication,

or no prospecting experience.

● Good signs: BANT/MEDDIC, multi-channel outreach, HubSpot/Salesforce, email sequencing

tools.

Experience: Minimum 1 year

● CTC: 10–14 LPA

● Must have B2B SaaS outbound sales, US/North America market exposure, cold outreach,

lead qualification, strong communication, LinkedIn Sales Navigator/Apollo/CRM tools.

● Reject if inbound-only, APAC/Middle East-only, call center background, weak communication,

or no prospecting experience.

● Good signs: BANT/MEDDIC, multi-channel outreach, HubSpot/Salesforce, email sequencing

tools.

Sales Representative

We seek a skilled and driven Sales Representative who excels in a fast-paced sales environment. This

individual will contribute to the attainment of lead acquisition and conversion goals by engaging in

calls, collaborating with channel partners, visiting prospective clients in-person and generating

interest while qualifying prospects.

Responsibilities:

1. Establishing connections with company CXOs through LinkedIn, understanding their needs, and

initiating initial discussions with the relevant channel head.

2. Conducting daily calls to follow up on generated leads, both inbound and outbound, to

assess their qualification.

3. Handling both inbound and outbound calls to evaluate lead qualifications.

4. Comprehending client requirements and effectively presenting product

offerings.

5. Qualifying leads and forwarding them to the respective stakeholders.

Requirements:

1. Demonstrated expertise in handling incoming and outgoing calls.

2. 0 to 1 years of sales experience, preferably in the Fintech sector.

3. Proven track record in successful lead generation.

B2B sales experience is essential.

4. Fundamental knowledge of business banking and lending products.

5. Proficient in managing a high volume of calls daily with a strong phone

presence.

6. Familiarity with CRM systems, such as Freshworks or equivalent.

7. Exceptional verbal and written communication skills.

Effective listening and presentation capabilities.

8. Ability to multitask, prioritize, and efficiently manage time.

9. Previous experience in a financial organization is

advantageous.

Sales Representative – Biller Acquisition

Experience: 1–2 Years

Location: Hyderabad

Employment Type: Full-Time

About the Role

We is looking for a high-energy, target-driven Sales Representative to drive Biller Acquisition across relevant Bharat Connect categories. You will be responsible for identifying potential billers, generating leads, conducting outreach, managing follow-ups, and driving the complete onboarding process.

This is an execution-focused role for someone who is comfortable with outbound sales, relationship building, CRM management, and achieving measurable acquisition targets.

Key Responsibilities

Biller Acquisition & Sales

• Identify and acquire potential billers across categories such as:
• Broadband & Internet Service Providers
• Cable TV Operators
• Piped Gas Providers
• Loan Repayment Providers
• Subscription Businesses
• Insurance & Financial Services
• Educational Institutions
• Other eligible utility and biller categories
• Build and maintain a strong pipeline of qualified prospects.
• Conduct daily outbound calls and regular follow-ups with decision-makers.
• Understand prospect requirements, billing models, customer base, and payment collection processes.
• Present Ziptap's value proposition and explain the onboarding process.
• Schedule product discussions, demos, and onboarding calls.
• Own the complete sales cycle from prospecting to successful onboarding.

Biller Onboarding

• Collect and verify required onboarding information and documentation.
• Coordinate with internal operations, product, compliance, and partner teams.
• Track onboarding status and proactively resolve delays.
• Ensure accurate documentation and timely completion of the onboarding process.

CRM & Reporting

• Manage leads and the complete sales pipeline using Zoho CRM or similar CRM tools.
• Maintain daily call logs and follow-up schedules.
• Track leads, meetings, onboarding status, conversions, and pipeline performance.
• Use Excel or Google Sheets for reporting and pipeline management.

Requirements

Experience

• 1–2 years of experience in Sales, Business Development, Partnerships, Merchant/Biller Acquisition, Payments, Fintech, BBPS/Bharat Connect, Banking, or related industries.
• Experience in merchant acquisition, partner acquisition, channel sales, or business onboarding is preferred.
• Experience working with fintech, payment service providers, telecom, utilities, lending, subscriptions, or financial services will be an advantage.

Skills

• Strong communication and telephonic sales skills.
• Comfortable making outbound calls and consistent follow-ups.
• Ability to interact with business owners, founders, CXOs, and decision-makers.
• Experience with Zoho CRM or similar CRM platforms.
• Proficiency in Microsoft Excel / Google Sheets and documentation tools.
• Strong understanding of the sales funnel and customer onboarding process.
• Excellent follow-up discipline and attention to detail.
• Ability to manage multiple prospects and onboarding processes simultaneously.
• Target-driven with a strong sense of ownership.

Key Performance Indicators

• Onboard 5–10 new billers per month.
• Build and maintain a strong pipeline of qualified prospects.
• Achieve monthly targets for leads, meetings, documentation completion, and successful onboarding.
• Conduct consistent daily outreach and follow-ups.
• Maintain accurate and up-to-date CRM records.

Why Join Us?

You will get the opportunity to work in the growing payments and Bharat Connect ecosystem and play a direct role in expanding network of billers and service providers.

The role offers significant ownership and growth opportunities into larger Business Development, Partnerships, and Biller Acquisition roles as the company scales.

Job Title: Telecaller (1+ Years' Experience)

Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Handle inbound inquiries and provide accurate information.
• Generate and qualify leads and schedule follow-ups.
• Maintain a database of customer interactions and update CRM systems regularly.
• Achieve daily/weekly/monthly calling and conversion targets.
• Address customer queries and resolve concerns professionally.
• Coordinate with internal teams for smooth customer handling.

Requirements:

• Minimum 1+ years of experience as a Telecaller or in a similar role.
• Excellent communication in English.
• Ability to handle rejection and remain motivated.
• Basic knowledge of MS Excel/CRM tools.
• Strong convincing and negotiation skills.

Schedule appointments for the field sales team (if applicable).

Meet daily/weekly/monthly call and sales targets.

Build and maintain good customer relationships.

Provide feedback to the team to improve the calling process.

Required Skills & Qualifications:

Minimum 12th pass; graduation is a plus.

Good communication skills (Hindi/English or regional languages).

Basic computer knowledge and familiarity with CRM tools.

Ability to handle rejection and work under pressure.

Strong persuasion and negotiation skills.

Positive attitude and willingness to learn.

Preferred Experience:

0–2 years of experience in telesales, customer service, or BPO.

(Freshers with good communication skills are welcome.)

Work Location: In person

About Switchkart Technology Private Limited

Switchkart Technology Pvt. Ltd. is a fast-growing company specializing in purchasing and reselling pre-owned mobile phones. We are committed to offering customers convenient, reliable, and value-driven solutions for upgrading and recycling their devices.

Our Founder & Director previously founded Fydox Technologies Pvt Ltd in 2019, which became one of India’s largest buyers of pre-owned mobile phones from e-commerce platforms such as Flipkart and Amazon. Building on that expertise, Switchkart aims to set a new benchmark in the pre-owned mobile device market—through tighter quality checks, smarter sourcing strategies, and unwavering customer trust.

Role Overview

We are seeking energetic and customer-focused Inside Sales Executives to drive lead conversion, customer engagement, and sales growth. The ideal candidate should have excellent communication skills, sales acumen, and a passion for building customer relationships.

Key Responsibilities

Ø Handle inbound and outbound sales calls, emails, and chat inquiries.

Ø Convert leads into sales by explaining Switchkart’s services and offerings.

Ø Maintain and update the CRM system with accurate lead and customer details.

Ø Build long-term relationships with customers through consistent follow-ups.

Ø Work with the marketing and operations teams to achieve monthly sales targets.

Ø Provide timely feedback on customer trends, objections, and market needs.

Ø Prepare daily/weekly sales reports and share insights with the management team.

 Qualifications & Skills

Ø Education: Minimum BBA or Bachelor’s degree in Business/Commerce/Marketing.

Ø Experience: 0–2 years in Inside Sales, Telesales, or Customer Relationship Management (freshers may also apply).

Ø Languages: Fluency in Kannada, English, and Hindi is mandatory.

Ø Skills:

o  Excellent communication and persuasion skills.

o  Ability to handle objections and close sales effectively.

o  Proficiency in MS Office and CRM tools.

o  Goal-oriented and target-driven mindset.

o  Strong interpersonal and negotiation skills.

 Key Attributes

Ø Energetic and positive attitude.

Ø Strong problem-solving approach.

Ø to thrive in a fast-paced, dynamic environment.

Ø Ability Passion for customer success and achieving sales excellence.

Job description:

Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)

JOB DESCRIPTION FOR BPO TECH -SUPPORT

-Excellent communication in English is mandatory.

-Must have minimum 1 year Experience

-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

-Working on tickets and resolving the issues of clients/customers

-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients.

Shift Timings : 11:00pm to 8:00am(Night shift)

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