UX Designer

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Job Title: Customer Support Executive

Process: Kotak Bank Process

Eligibility:

Graduates with 6+ months experience

Undergraduates with 6+ months experience

Communication Requirement (Versant):

Versant 3 – Average Communication

Versant 4 – Good Communication

Salary (Take Home):

Graduate

Versant 3: ₹17,000

Versant 4: ₹18,000

Undergraduate

Versant 3: ₹16,000

Versant 4: ₹17,000

Job Responsibilities:

Handle customer queries related to Kotak Bank products

Resolve customer issues professionally

Maintain quality and customer satisfaction

Job Details:

Shift Timing: 9:30 AM – 6:30 PM

Shift: Day Shift

Week Off: 1 Rotational Week Off

Location: Eureka Outsourcing Solutions

• Technical expertise in the area of development of Master Data Management, data extraction, transformation, and load (ETL) applications, big data using existing and emerging technology platforms and cloud architecture

• Functions as lead developer• Support System Analysis, Technical/Data design, development, unit testing, and oversee end-to-end data solution.

• Technical SME in Master Data Management application, ETL, big data and cloud technologies                                                                                               

• Collaborate with IT teams to ensure technical designs and implementations account for requirements, standards, and best practices                                                                                           

• Performance tuning of end-to-end MDM, database, ETL, Big data processes or in the source/target database endpoints as needed.                                                               

• Mentor and advise junior members of team to provide guidance.                                                  

• Perform a technical lead and solution lead role for a team of onshore and offshore developers

• Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
• Design and build tools and frameworks that support deployment and management and platforms
• Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
• Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
• Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
• Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
• Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
• Work independently across multiple platforms and applications to understand dependencies
• Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
• Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
• Competencies
• Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
• Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
• Working knowledge of Amazon Web Services and related APIs
• Ability to deliver and manage web or cloud-based services
• General familiarity with monitoring tools
• General familiarity with configuration/provisioning tools such as Terraform
• Experience
• Experience working within an Agile type environment
• 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
• 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes

1. Proficiency in Python , Django and Other Allied Frameworks;
2. Expert in designing UI/UX interfaces;
3. Expert in testing, troubleshooting, debugging and problem solving;
4. Basic knowledge of SEO;
5. Good communication;
6. Team building and good acumen;
7. Ability to perform; 
8. Continuous learning

6 days working -Remote working would do

JOB DES RIPTION

Founded by experienced founders and funded by Tier-1 VCs, It's a solution for democratizing the shopping experience on e-commerce platforms. Our aim is to provide a superior shopping experience for all our partners and improve both customer satisfaction and their GMV.Being an early-stage company, we are looking for self-driven, motivated people who want to build something exciting and are always looking out for the next big thing. We plan to build this company remotely, which brings freedom but also an added sense of responsibility. If all this sounds interesting to you read on

Responsibilities

• Writing testable and efficient code
• Design and implementation of low-latency, high-availability, and performant applications

• Implementation of security and data protection
• implementing business logic and developing APIs and services
• Build reusable code and libraries for future use.

Skills And Qualifications

• 2-3 years of hands-on experience in back-end development with Node.js.
• Knowledge of Node.js frameworks such Resitfy
• Good understanding of server-side templating languages
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Expertise with Linux based systems
• Proficient understanding of code versioning tools, such as Git
• Have worked in any of the cloud based platform AWS, GCP, Docker, Kubernetes.

Traits we value

• Independent, resourceful, analytical, and able to solve problems effectively
• Ability to be flexible, agile, and thrive in chaos
• Excellent oral and written communication skills

We are looking for a React Native developer who can build a performant mobile app on both the iOS and Android platforms. We’re looking to take our dashclicks.com web app and turn portions of it into an amazing mobile app.

You will be responsible for architecting and building this app, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

• Transition existing React web apps to React Native.
• Build pixel-perfect UIs across both mobile platforms (iOS and Android).
• Design and develop highly complex application components, and integrate software packages, programs and                reusable objects 
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Make use of additional JavaScript libraries such as Redux to make asynchronous API calls as well as improve the           performance of the apps
• Perform real-time monitoring and fixing crashes.
• Plan the data and presentation layer of the applications’ front-end Implement pixel-perfect UI's that match designs.    
•  Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Write unit and integration tests. Work with native modules when required.

Skills:

• 3+ years of experience in React Native (iOS and Android).
• Have a deep knowledge of Redux architecture
• Must have worked with Firebase Database and Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• Strong understanding of back-end and front-end technologies such as NodeJS, React.JS, Web Socket, Pub-Sub, TypeScript, HTML5, CSS and CSS-In-JS.
• Knowledge of object-oriented programming
• Ability to write well-documented, clean JavaScript code
• React assumptions concepts like Virtual DOM, JSX, Component State and component lifecycle 
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio, IntelliJ
• Understanding of REST APIs, the document request model, and offline storage
• Knowledge of monitoring tools like crash reporting and analytics
• Knowledge of functional or object-oriented programming
• Experience with automated testing suites, like (Jest or Mocha)
• Understanding of mobile UI frameworks like Native Base, UI Kitten, Material Kit etc.
• Experience implementing authorization and authentication workflows using JWT, OAuth2 etc.

Things that make us the World’s leading white-label marketing software development company:

• We do not outsource any of our fulfillment services.
• We offer a fully white-labeled dashboard allowing our users’ clients to log in and see their accounts’ progress.
• We offer educational and prospecting tools to help businesses generate growth and revenue.

What do we bring to the table?

• Competitive base pay and benefits package with exciting growth plans.
• A chance to work with professionals across various areas of expertise on a product loved by 30,000+ marketing agencies worldwide.
• 9 hours a day & 5 days a week working structure.
• A chance to learn & grow in a fast-paced environment, driving transformational growth for our brand.
• Fully remote work offers you the chance to balance your professional and personal life.

Come join us on this journey, we're looking forward to talents like you.

• Experience with Flutter SDK and Dart programming language.
• Strong knowledge on Flutter widgets like Cupertino for iOS and Material Components for Android.
• Knowledge on building flutter module and flutter plug-ins.
• Experience working on mobile platform like Android/iOS is required.
• Good knowledge in OOPS concepts and JAVA.
• Experienced in building mobile applications that utilizes web services (SOAP / REST / JSON / GSON).
• Worked on Dart.js
• Experience with third-party libraries and APIs.
• Good knowledge of database (MySQL, SQLlite, RealM).
• Knowledge on play-store publishing & distribution.
• Identify problems and bottlenecks before hand and report to the concerned personnel.
• Strong knowledge on mobile app development cycle and design principles.
• Good understanding of Android/iOS design guidelines, SDK and excellent JavaScript skills.
• Knowledge and experience with UX/UI design skills.

• Design and build advanced applications for the Flutter platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency