Senior Test Engineer-Test Lead

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Job Requirements:  

• Strong command over language
• Strong visualisation skills
• Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
• Can effectively research and organise data for all related topics for various industries/businesses
• Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
• Should have enough experience with creating content for B2B and for B2C marketing
• Should have written for videos, blogs, websites, podcasts,etc. 
• Having worked on content for corporate videos/ explainers will be an added advantage. 
• Can work well under pressure and to tight timelines
• Exposure to understanding the video production process would be an added benefit
• Understanding of global quality and trends in marketing content and content writing

Qualifications: 

• Strong creative vision, insight-driven, problem solving skills and understanding of business objectives  and brand strategy
• A proven track record of leading and managing teams.
• Great communication and presentation skills
• Exceptional writing skills 
• Ability to craft engaging and persuasive content  that resonates with the target audience while adhering to brand guidelines and voice.
• Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
• Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
• The ability to work well under pressure and adhere to tight deadlines

Responsibilities;

● Analyze financial data related to loan requests.

● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

● Record loan denials and specific basis for declining application.

● Monitor and report noncompliance with loan covenants.

● Maintain client relationships and provide superior customer service.

● Assist with technical underwriting issues and questions.

● Review loan documentation and vendor reports to identify signs of fraudulent activity.

● Develop and implement underwriting policies and procedures

Customer Service

Good Communication Skill

System Handling

Customer Queries Handling

Data Entries

Knowledge of MS

trying to make a mark in business areas like web development and Digital Marketing. we are looking for a Candidate who is Good in SEO, SEM, SMO AND SMM and who has hands-on experience. Selected candidates will be working on internal as well as client projects. This job is work from Office only.

Job Description –Sr. Python Developer

Job Brief

The job requires Python experience as well as expertise with AI/ML. This Developer is expected to have strong technical skills, to work closely with the other team members in development and managing key projects. Ability to work on a small team with minimal supervision, Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality

Job Requirement

• 4 plus Years of Python relevant experience 
• Good at communication skills and Email etiquette
• Quick learner and should be a team player
• Experience in working on python framework
• Experience in Developing With Python & MySQL on LAMP/LEMP Stack
• Experience in Developing an MVC Application with Python
• Experience with Threading, Multithreading and pipelines
• Experience in Creating RESTful API’s With Python in JSON, XMLs
• Experience in Designing Relational Database using MySQL And Writing Raw SQL Queries
• Experience with GitHub Version Control
• Ability of Write Custom Python Code
• Excellent working knowledge of AI/ML based application
• Experience in OpenCV/TensorFlow/ SimpleCV/PyTorch
• Experience working in agile software development methodology
• Understanding of end-to-end ML project lifecycle
• Understanding of cross platform OS systems like Windows, Linux or UNIX with hands-on working experience

Responsibilities

• Participate in the entire development lifecycle, from planning through implementation, documentation, testing, and deployment, all the way to monitoring.
• Produce high quality, maintainable code with great test coverage
• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable Python/AI/ML modules
• Solve complex performance problems and architectural challenges
• Help with designing and architecting the product
• Design and develop the web application modules or APIs
• Troubleshoot and debug applications.