Content Writer (Hindi)

We’re building the future of AI-powered sales enablement.

PitchSense AI is a flagship product within our portfolio of AI-driven Sales and Marketing solutions.

We blend conversational intelligence, generative AI, and behavioural analytics to help people master persuasion through real-time AI simulations.

Why PitchSense AI

Working here means joining a small, fast-moving team that lives at the frontier of applied AI.

You’ll:

• Build in a high-pace, high-learning environment where ideas ship fast.
• Tinker with cutting-edge AI tools, agents, and large language models (LLMs) daily.
• Prototype novel ways to combine speech, emotion, and reasoning into human-like training experiences.
• Learn across multiple domains — engineering, design, analytics, and product.
• Work directly with the founding team on problems no one has solved before.

This is not routine work — it’s an opportunity to shape entirely new experiences in human-AI interaction while growing faster than you ever have before.

Stack: Next.js · TypeScript · NestJS · Prisma · PostgreSQL · AWS · OpenAI · AISDK · AI Agents · RAG · ElevenLabs

Culture: Ownership · Velocity · Craftsmanship

SDE II

Location: Gurgaon

Experience: 2–4 years | Type: Full-time | Reports to: CTO

Responsibilities

• Architect and scale multi-tenant systems for AI training and analytics.
• Design clean APIs and optimise data models for speed and resilience.
• Mentor junior engineers and uphold engineering best practices.
• Enhance caching, monitoring, and infrastructure reliability on AWS.
• Integrate AI-based code reviews to maintain quality and velocity.

Requirements

• 2–4 years of full-stack or backend experience.
• Expertise in TypeScript, Node.js, PostgreSQL, React/Next.js.
• Comfortable owning modules from design to production.

Bonus

• Experience with AI model integration or speech intelligence.
• Exposure to Prisma ORM, CI/CD, and monitoring tools.

Developer Tools & Workflow

Every engineer and designer at PitchSense AI uses modern, AI-augmented tools to move fast and ship better.

Tools

• Cursor IDE
• Claude Code
• AWS (Lambda, ECS, RDS, S3)
• AI-based Code Reviews
• MagicPath
• Figma AI

Workflow Highlights

• Continuous deployment via GitHub Actions / AWS Pipelines.
• PR preview environments for instant testing.
• AI-driven code review loops for rapid iteration.
• Cross-disciplinary culture - work across frontend, backend, DevOps, and design.

Culture & Perks

• Ownership from day one - every role is founding-level.
• High-performance, meritocratic culture - growth based on impact, not tenure.
• Cross-discipline learning - explore code, design, and infrastructure alike.
• MacBook for work and premium tooling.
• Annual offsite for alignment and collaboration.
• Competitive compensation and ESOPs for core hires.
• Direct mentorship from the CTO and founding team.
• Real impact - reshape how humans learn to sell, speak, and persuade through AI.

FP&A Analyst – Financial Planning & Analysis

📍 Location: Hyderabad

💼 Experience: 4–6 Years

🏢 Work Mode: Hybrid

📄 Employment Type: Contract

🕒 Notice Period: 0–15 Days Preferred

Job Description

We are looking for an experienced FP&A Analyst with strong expertise in financial planning, reporting, budgeting, and reconciliation processes. The ideal candidate should possess strong analytical capabilities, stakeholder management skills, and hands-on experience with SAP and finance tools.

Key Responsibilities

• Prepare and analyze Financial Reports, Budgets, and Forecasts
• Perform Variance Analysis and support P&L Management activities
• Manage General Ledger and SAP Reconciliation processes
• Support Financial Planning & Analysis (FP&A) operations
• Coordinate with stakeholders and global counterparts for finance activities
• Work closely with procurement and IT finance teams
• Generate MIS reports and dashboards using Power BI and Excel
• Ensure accuracy in financial data management and reporting
• Support process improvement initiatives and automation opportunities
• Collaborate effectively within Agile & Scrum environments

Required Skills

• Financial Reporting
• Budgeting & Forecasting
• Variance Analysis
• P&L Management
• Financial Planning & Analysis (FP&A)
• Stakeholder Management
• SAP Ariba
• Power BI
• Advanced MS Excel
• SAP Reconciliation
• ServiceNow SPM
• Celonis
• Agile & Scrum
• IT Finance
• Technology Procurement Finance

Preferred Qualifications

• Bachelor’s Degree in Finance, Accounting, Commerce, or related field
• MBA Finance / CA / CMA preferred
• Strong analytical and communication skills
• Ability to manage multiple priorities and deadlines effective

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

As an eCommerce Website Developer at Ranka Jewellers, you will be responsible for the development, management, and optimization of our online jewelry store. You will collaborate with our design and marketing teams to ensure that our website reflects the luxurious and timeless nature of our products while providing a smooth, secure, and enjoyable shopping experience for customers.

Key Responsibilities:

• Develop & Maintain: Build and manage the eCommerce website, ensuring it reflects the brand’s luxury image while being functional, intuitive, and easy to navigate.
• Platform Expertise: Work with platforms such as [Shopify, WooCommerce, Magento, etc.], ensuring smooth integration with our existing systems and tools.
• Responsive Design: Implement responsive designs that provide an optimal user experience across all devices—desktop, mobile, and tablet.
• Payment & Shipping Integration: Ensure seamless integration of payment gateways (e.g., Razorpay, Paytm, etc.) and shipping providers, with secure transactions.
• SEO & Performance Optimization: Implement best practices for eCommerce SEO to enhance online visibility and drive organic traffic. Optimize website performance, load speed, and security.
• UI/UX Enhancements: Continuously improve the user interface (UI) and user experience (UX) of the website, aligning it with the luxury aesthetic of Ranka Jewellers while making the purchasing process as simple as possible.
• Product Management: Regularly update and manage product listings, images, descriptions, pricing, and promotions, ensuring everything is accurate and up-to-date.
• Analytics & Reporting: Monitor and analyze key website performance metrics (e.g., sales conversion, traffic) to inform decisions and identify areas for improvement.
• Collaboration: Work closely with our marketing and design teams to create promotional campaigns, seasonal launches, and online events, ensuring technical execution aligns with the brand vision.

Requirements:

• Proven experience in eCommerce website development, with a strong portfolio showcasing previous work (experience in jewelry or luxury goods is a plus).
• Proficiency in web development languages like HTML, CSS, JavaScript, and PHP.
• Familiarity with leading eCommerce platforms like Shopify, WooCommerce, Magento, or similar.
• Strong knowledge of SEO principles and eCommerce-specific SEO strategies.
• Experience integrating payment gateways, shipping solutions, and third-party plugins.
• Familiarity with Google Analytics, Google Tag Manager, and other performance tracking tools.
• Attention to detail with an eye for design, ensuring the website reflects the high-end nature of Ranka Jewellers.
• Strong problem-solving skills with the ability to handle multiple tasks and deadlines effectively.
• Ability to work independently while collaborating with cross-functional teams.

Preferred Qualifications:

• Experience with advanced JavaScript frameworks (e.g., React, Vue).
• Knowledge of cloud hosting platforms (AWS, Google Cloud, etc.) or website security best practices.
• Understanding of the luxury jewelry market and the unique needs of online jewelry sales (e.g., high-resolution product photography, secure transactions, customization options).
• Ability to suggest and implement innovative features to improve the shopping experience for customers.

Why Ranka Jewellers?

• At Ranka Jewellers, you will have the opportunity to work with a passionate and talented team in a fast-growing company that values creativity, craftsmanship, and customer satisfaction. We offer a competitive salary, flexible work arrangements, and an opportunity to contribute to the digital transformation of a trusted brand in the jewelry industry.

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs build, and maintain our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop-off points and optimizes user funnels.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

What you need to have:

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Cloud Platform Developer:

• 8 to 12 years of platform development experience with good knowledge on any virtualized platform (VMware ESXi, Linux KVM, Openstack, AWS, etc)
• Candidate must understand how to instantiate/provision/package VMs on cloud platforms – OVF/OVA, qcow2, etc.
• Strong in Shell and Python scripting; Knowledge of Apache Maven is plus.
• Knowledge of Ansible or Terraform will be useful
• Knowledge of Rift.io / Open source MANO / Restful APIs will be plus
• Good knowledge of Linux OS fundamentals – IPCs (sockets, shared memory, etc), multi-threading, Semaphores, IP routing, etc.
• Experience of working in an agile software development environment is critical
• Exposure to multiple aspect of product lifecycle process including requirement gathering, functional specification, design, development, testing, and maintenance.