Data Scientist

Job Summary

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.

Within Advisory, PwC has a large team that enables government organisations to transform and provide better service to citizens and optimize operations. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

Proposed role requires a candidate with relevant experience in Enterprise/Solution Architecture. He/She would have lead the process improvement and solution conceptualization and handled large integrations involving the latest technologies in the field of solution architecture. The architect should have a successful track record in managing and implementing e-government projects with particular focus on business components, and has contributed to the IT Strategy, maintenance of the information strategy and use architecture to support business and process change.

The candidate should strong interpersonal skills, who not only enjoys the challenge of working with other team members but externally with a diverse, senior-Government officials across varied Ministries and PSUs. Recent experience and understanding of the Indian business ecosystem and government initiatives is a must.

The candidate will be required to showcase excellent communication skills and will have demonstrated consistently the skill and capability in delivering impactful and insightful projects in the past. He/she will also be required to participate in client meetings and, during the course of a project, will be responsive to client enquiries, eventually leading the delivery engagement.

They will also be expected to contribute to Practice or Firm development. This may be adjudged in various ways such as serving as a mentor to other team members, by leading training/development initiatives, contributing to thought leadership papers, assisting other network firms etc.

Positions are with PwC’s Government and Public Service (G&PS) practice, which works

with Central & State Governments, PSUs, donor agencies etc. The position can be based in Delhi or Kolkata. However the ideal candidate should not have any constraints to travel for work related opportunities, whether domestic or internationally.

• Strong UX Design / Product Design profile
• Mandatory - Minimum 9+ YOE in UX / Product Design
• Mandatory - Strong portfolio of UX / Product Design works,
• Team handling of UX designers and project management
• Mandatory - Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)
• Mandatory - Should NOT have more than 12 Years of Total Experience

Role - MLops Engineer

Location - Pune, Gurgaon, Noida, Bhopal, Bangalore 

Mode - Hybrid

Role Overview

We are looking for an experienced MLOps Engineer to join our growing AI/ML team. You will be responsible for automating, monitoring, and managing machine learning workflows and infrastructure in production environments. This role is key to ensuring our AI solutions are scalable, reliable, and continuously improving.

Key Responsibilities

• Design, build, and manage end-to-end ML pipelines, including model training, validation, deployment, and monitoring.
• Collaborate with data scientists, software engineers, and DevOps teams to integrate ML models into production systems.
• Develop and manage scalable infrastructure using AWS, particularly AWS Sagemaker.
• Automate ML workflows using CI/CD best practices and tools.
• Ensure model reproducibility, governance, and performance tracking.
• Monitor deployed models for data drift, model decay, and performance metrics.
• Implement robust versioning and model registry systems.
• Apply security, performance, and compliance best practices across ML systems.
• Contribute to documentation, knowledge sharing, and continuous improvement of our MLOps capabilities.

Required Skills & Qualifications

• 4+ years of experience in Software Engineering or MLOps, preferably in a production environment.
• Proven experience with AWS services, especially AWS Sagemaker for model development and deployment.
• Working knowledge of AWS DataZone (preferred).
• Strong programming skills in Python, with exposure to R, Scala, or Apache Spark.
• Experience with ML model lifecycle management, version control, containerization (Docker), and orchestration tools (e.g., Kubernetes).
• Familiarity with MLflow, Airflow, or similar pipeline/orchestration tools.
• Experience integrating ML systems into CI/CD workflows using tools like Jenkins, GitHub Actions, or AWS CodePipeline.
• Solid understanding of DevOps and cloud-native infrastructure practices.
• Excellent problem-solving skills and the ability to work collaboratively across teams.

We at Zycus are looking to hire MBA 2023-24 graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.

Roles and Responsibility:

• Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of maintenance of an already implemented customer including business process mapping
• Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
• Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
• Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.

External Skills And Expertise

• MBA in Supply Chain and Operations
• 0-3 years of relevant experience
• Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
• Excellent written and oral communication skills is a must.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Collaboration with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.
• This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
• Working hours : As per the geography and region assigned.

Refer the below link for detail and to apply

https://zycus.sensehq.com/careers/jobs/56571

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

The ideal candidate will be responsible for developing high-quality WIFI applications. They will also be responsible for designing and implementing testable and scalable code.

Job requirement and Skills

• Embedded development in C/C++ on Linux
• Experience with WiFI chipsets (Atheros / Qualcomm / Broadcom)
• Worked with WiFi drivers and WiFi stack
• Strong debugging skills

Experience

• Minimum 5-10 years of experience
• Educational Qualifications: BE/ME
• Experience developing RRM, SON features in WiFi will be great .