Position Description
Despite the global pandemic, Flexiple has been growing ~25% month on month for the last 6 months and has grown its fully distributed network of highly skilled tech talent across ~50 countries now.
Our Marketplace & Talent Operations team till date has been led by https://www.linkedin.com/in/suvansh-bansal/">Suvansh Bansal, right now assisted by a 10 member team. We are now looking to add a leader to the team who can help us hire, grow, nurture, and retain quality operations talent. Additionally, you will play a key role in leading the strategy and execution to ensure that high-quality freelance talent is onboarded and optimally placed to meet client demands (average deal size of ~US$30000).
You have the opportunity to be a part of a company that is leading the remote work revolution and be the revenue-driving force in the premium B2B services industry Flexiple operates in. We expect to grow to $15 million by end of FY22-23.
Kindly note, this is a remote position.
Your Responsibilities:
- Attracting & Retaining Talent - Build and execute a strategy to effectively attract, onboard, and retain talent to meet the speed and quality expectations of our clients. This includes collaborating with our screening teams to optimize the process for sourced talent. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline such processes.
- Optimize matching process - Lead a fully distributed team and ensure work practices are designed to encourage revenue optimization. The focus thus, needs to be on assessing client needs, finding the "right" freelancer, so that we can match freelance talent to meet the speed and quality expectations of our clients. A key work area would be to do supply planning in alignment with forecasted client demand.
- Collaboration with Sales team - Build robust feedback loops with the Sales team to ensure that both teams work in the same direction. Your success will be measured by exceeding established KPIs for the supply and the demand teams.
- Driving improvements with the Marketing team - Lead efforts while working with the founders to dramatically scale the inbound funnel. Your role will be prioritize the different methods of talent acquisition to meet the forecasted client demand. Your insights will help the marketing team build landing pages and site resources to attract and retain targeted talent.
- Work with the Founders - Share feedback backed by strategic and analytical thinking with the founders on tech products (for freelancer success, onboarding, and matching), technical screening, talent success (laying out a clear path for success for our community).
- Team - Lead by example, hire/ train/ mentor mentor junior team members, and provide instant, relevant feedback on areas of improvement for processes and performance.
Expectations in Week 1
- Understand our business model and way of working.
- Work with key teams to learn the core of Flexiple's talent operations and sales capabilities.
Expectations in Month 1
- Take ownership of a set of freelancer leads and work on the process followed for them.
- Complete a current state assessment of the structure and functions that define attracting, onboarding, and retaining talent.
- Pick up necessary tech skills that are needed for the industry.
Expectations till Month 3
- Take ownership of a set of client leads and work on finding the best matches for them.
- Complete a current state assessment of the structure and functions that define the Talent Matching process.
- Work with the existing Talent Operations team to help them improve their sales ability, industry knowledge, and tech understanding.
- Get the team in the habit of hitting their targets every month.
- Build up on the tech skills you picked up in the first month.
Expectations till Month 6
- Assess, develop, and execute strategies to effectively onboard, and retain talent while adapting to the specialized needs of our clients.
- Begin to assess, develop, and execute strategies to effectively matching talent while meeting the speed and quality expectations of our clients.
- Gain a deep understanding of the supply/ demand dynamics within Flexiple to assist with prioritization of matching activities and optimal supply planning.
- Build up on the tech skills you picked up in the first 3 months.
Expectations in Year 1
- Take ownership of the talent attraction, on-boarding, retention, and matching teams to meet changing demands and drive revenues.
- Develop and nurture robust feedback loops between the Talent Operations team and the Sales teams to efficiently run the matching process.
- Evaluate the current team and bridge shortfalls by hiring, training, growing, and retaining internal talent for the Talent Operations team.
- Develop supply models to ensure we can meet client expectations for current and future needs.
Who are you:
- 5+ years of experience in business operations/ management consulting, developing and executing strategies, leveraging analytics and KPIs to inform decision-making and performance management.
- Strong analytical skills and ability to problem solve to inform supply planning decisions so that priorities can be set are mandatory.
- Ability to lead a global team, provide motivation and clear direction to meet expectations by instilling accountability for quality, sense of urgency, and deepening of customer relationships with both clients and freelance talents.
- Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Operations and Sales functions.
- Accustomed to working in a metrics-driven environment and success in developing methods to achieve KPI expectations.
- Expertise in building a replicable playbook to hire, train, mentor junior team members.
- Ability to adapt to changing business priorities and environments.
Compensation and Benefits:
- A fully remote (work from anywhere) role
- Receive a more-than-competitive salary plus benefits
- A flat and transparent culture
- Support for setting up home office
- Laptop on joining
- Enjoy a culture with opportunities for growth and learning
About Flexiple Technologies
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Your responsibilities:
- Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.
- Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.
- Participating in and Leading brainstorms for New business opportunities
- Total client satisfaction, and for ensuring that regular reviews are conducted with the client
- Maintaining high levels of engagement for all your clients through the team.
- Should be able to establish trust with both external and internal stakeholders and be the primary point of contact for all the matters concerning the client.
- Support senior management on crisis management issues, if required
- Stay current on social media channels, trends and analytical tools
- Incorporate digital and social strategies into Integrated Communications programs to support client objectives and work with digital innovations group to develop and execute digital strategies
- Manage and train the rest of the team
- Measure ROI and KPIs
- Prepare and manage the digital marketing budget for clients
- Motivate digital marketing team to achieve goals
- Collaborate and coordinate with internal functional teams to create marketing/ campaign plans
- Monitor competition and provide suggestions for improvement
- Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
- Map out how digital assets will be optimized for business results
- Adhere to processes and systems
- Present to Senior Management
Skill sets/Experience we require:
- Minimum 5-8 years of experience in Digital Marketing
- Good knowledge of all different digital marketing channels
- A self-starting attitude and an open outlook
- Resilience under pressure and against deadlines
- Critical thinker and problem-solving skills
- Good time-management skills
- Well versed with MS Office
- Excellent written and verbal communication skills
- Strong presentation skills
- Strong analytical and project management skills
- Team player; Skills in managing people, projects and resources
- Agency experience is mandatory
Pedigree:
• Bachelors’ degree in Advertising, Marketing, Communication Science or equivalent
Requirements
Must have 1.5 years of experience in front end development in an internet startup
Deep knowledge of Angular practices and commonly used modules based on extensive work experience
Proficiency with javascript and html5
Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times
Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system
Creating custom general use modules and components which extend the elements and modules of core Angular
Ability to understand business requirements and translate them in to technical requirements
Roles and responsibilities
Delivering a complete front end application
Ensuring high performance on mobile and desktop
Writing tested, idiomatic and documented Javascript, HTML, CSS
Co-ordinating the workflow between graphic designer, HTML coder and yourself
Cooperating with the back end developer in the process of building restful API
Communicating with external webservices
Ensure high quality graphic standards and high consistency
Stay up to date on emerging technologies
Write functional requirement documents and guides
Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)
Job Description
We are looking for a full stack developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a full-stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
REQUIRED SKILLS
- Strong Web API & Application development experience - React/Angular/Vue. (Php/Python background is good to have)
- Hands-on with REST API standards & ORM modelling
- Experience in API gateway & Serverless functions implementations.
- Experience in PWA, offline & real-time data modelling
- Solid work experience with UI application development using standard patterns (MVC/MVP/MVVM)
- Experience developing desktop and mobile applications (Responsive designs)
- Experience in AWS App Sync & Amplify frameworks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. Node.js, .Net Core, Python) and JavaScript frameworks (e.g. React, Vue.js & Angular)
- Familiarity with databases (e.g. MongoDB, MySQL, Cassandra, AWS Dynamo DB, Azure Cosmos Db), web servers (e.g. Nginx/Apache/AWS/Azure containers) and UI/UX design
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
- Degree in Computer Science, Statistics or relevant field
Desired Skills
- GraphQL / Apollo server integration
- Ability to understand Hybrid or cross-platform applications using IONIC, React Native, Flutter
- Ability to develop any test tools in Mac/Desktop
- Experience with communication and messaging applications
- Experience with security software and solutions
- Experience in Python / JavaScript is good to have Responsibilities
- Develop modular, reusable components for projects with industry-grade coding skills.
- Ensure Project/Solution is implemented with full OOAD & design patterns methodologies
- Design and build applications primarily for Web platform.
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs, Help maintain code quality, organization, and automatization
Primary Role
- Analysis and Design activities as required by project
- Software development as per project schedule
- Troubleshooting and Debugging as required for bug fixing
- Source code version maintenance in version control software
- Prepare and execute unit test cases
- Unit testing of the application to ensure quality release to QA
- Adherence of coding standards while performing development
- Impact analysis of any changes requested by client
- Daily status reporting / progress updates / timesheets
Secondary Role
- Prepare project specific documentation as required by project
- UAT / Implementation support as required by project
- Client interaction and communication as required by project
- Code review and peer testing as required by the project
- Mentor junior developers on the project as required by project
.Website Designing
. App Designing
· Create visually appealing and engaging materials for multiple supports and platforms: booklets, packaging.
· Confidently presenting ideas and designs, taking feedback and making changes to deliver to deadlines
· Ensuring visual language and brand identity is consistent throughout online and hardcopy print
We value:
· Minimum of 2 years professional design experience, in-house or agency( for the experience requirement)
· BA Degree in Graphic Design, Digital Design, or a related field
· A great understanding of typography, layout and visual consistency
· Proficiency in Adobe CC – Photoshop, InDesign, Illustrator, Adobe Premiere and/or After Effects
· Knowledge of printing processes and ability to set up files for print
· Ability to manage multiple projects
We offer:
· Creative mindset to inspire our customers and consumers worldwide
· A corporate mindset where every employee is trusted, valued, empowered and encouraged to grow.
· A work-life balance and therefore offers flexible work arrangements
Full stack developer is required to code in JAVA, PHP mainly
Job Responsibilities
- Generating sales from direct & indirect channels. (Online & Offline)
- Responsible for closing potential leads to achieving defined targets.
- Monitoring the market and competitor products and activities and providing detailed sales forecasting.
- Effectively managing inventory for properties across various channels.
- Reviewing customer activity, anticipating customer needs, and improving customer satisfaction/experience.
- Establishing and maintaining key customer relationships.
- Create promotional plans and strategies to develop sales plans and achieve defined sales goals.
- Ensure guests will have a pleasant stay experience by assisting during the stay.
Required Skills
- A user-centric approach to drive higher satisfaction among guests, and owners.
- Ability to execute and drive efficiency through continuous process improvement.
- Strong Interpersonal skills with the ability to collaborate and manage.
- Strong in advanced excel, google sheet management.
- Ability to deliver results under pressure and within the deadline.
- Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification & Experience
- Bachelor/Master’s degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales required.
Travel Required
- Up to 50% of the time is to be spent in the region for a better understanding of the local market and to be more responsive to our stakeholders.
- Develop new client partnerships with company's key accounts and develop strategic partnerships with large companies across industries.
- Nurture and develop existing clients and generate incremental revenues within these accounts by selling additional products and services.
- Proactively identify & solve customer business problems by providing subject matter expertise and by using relevant product and services lines to create solutions.
- Key point of contact for large accounts.
- Ability to maintain senior level client relationships.
- Will be required to implement company's aggressive growth plans in the identified territory. Primary focus will be on new business while ensuring existing relationships are maintained.
- High adherence to internal CRM with an estimate of sales forecast.
- Liaising with the operations/products team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
- Should be comfortable with working in flexible time zones (Primarily US time zone)
Requirements:
- Minimum of 8 - 12 years experience in Key Accounts Management.
- Strategic thinking and analytical skills
- Excellent written, oral communication and presentation skills.
- Good negotiation skills to achieve desired results/meet customer needs.
Starting out, we are building a platform to consult with our ‘Astro-advisors’ and engage in
wellness-focused activity-led content, called activity packs offered post consult. The packs will contain a wide range of activities like meditation, yoga, chants, affirmations, gratitude journaling, and other astrology related remedies. Over time we will expand to other advisors as well. A differentiated and highly trained supply and our content IP will be the two pillars of the business.
Team:
Aniket Lila, Co-Founder, CEO
• Investment Team at Nexus Venture Partners (largest homegrown VC in India, an early
investor in companies like Zomato, Snapdeal, Unacademy, Delhivery, Whitehat Jr, Postman, Druva)
• Corporate Development, Albertsons (2nd largest grocery store retailer in the US)
• BSc from Northwestern University, US
We are a team of 5 across product, content, ops, and business.
Progress:
We have closed a seed round from Nexus Venture Partners, Titan Capital (Snapdeal
founders) and high-value angels like Srini (Elance / Upwork), Ramakant (Livspace) and Vinay (President, Jio) and Farid (Sharechat). We are in stealth and currently building the first version of the product and hiring a kickass team.
Job Description:
We are looking for a hands-on lead mobile developer (iOS & Android) to join our core team with experience in building products from scratch into large-scale platforms and solving business problems leveraging new and innovative technology.
Roles and responsibilities:
● Design and build advanced applications for the React Native platform working
individually and in a team
● Work as per the defined project priorities and project schedules to complete the
assigned projects within allotted timelines
● Interact with the cross-functional team for the day to day development tasks and hurdles
● Adhere to agile development methodologies
● Maintain the quality and security of the assigned development tasks by applying the best design and development guidelines as defined in the project
Experience you MUST have:
● Extensive experience in React Native and Javascript programming, Advanced
Apps Development using progressive web technologies for both iOS & Android.
● Built progressive apps using GUI Camera, GPS API, Maps API, Services, and
SQLite database programming.
● Javascript IDE
● Using client apps for version control systems like SVN, Git, etc
● Code review tools/applications like Gerrit, code collaborator, JIRA
● Web services integration (SOAP, REST, JSON, XML)
● Working with third-party libraries, APIs and on projects run as per Agile
Methodology.
● Good knowledge in socket programming, device communication, Design
patterns, and writing unit test cases (This is a plus)
● Knowledge in In-App purchase, Push Notifications and publishing end-to-end apps
on Google PlayStore and Apple App Store.
● Experience in video streaming and call / chat-based products is a big plus
● Experience in working with global remote teams is a plus
Skills/mindset you MUST have:
● Product-first thinking - Break complex problems into implementable solutions with
an iterative mindset using the product
● Whole-brain problem solving - Uses right and left sides of the brain effectively -
Strong business judgment and analytical acumen with creative thinking
● Thrives in chaos - Comfortable with ambiguity but loves defining the boundaries
and parameters and getting shit done
● Communicate, care, inspire - Exceptional interpersonal and leadership skills - be
a leader and a team player
● Always push the bar - Strive for excellence in whatever you do, take ownership
and responsibility for outcomes
● Build fast, fail, learn, HUSTLE HUSTLE HUSTLE
● Want to have fun - if you are not happy and people around you are not happy, how
will we make the world a happier place? :)
● Curious and spiritual soul - Understanding of market and experience with
astrology, yoga, mediation, Art of Living, Isha Yoga would be a good plus
Why Astrology? $10B market with a target audience of 200M with 2M astrologers. Astrology is a 4,000-year-old trusted belief system which gives probabilistic insights into the future. People go to astrologers with problems (love and career majorly). They are at low points in their lives and are seeking help. They need guidance and motivation. Just like religion, astrology too gives us hope and brings positivity in our lives.
We want to bring a breath of fresh air to the industry and disrupt the industry using technology and product-first thinking. We want to build a trusted, positive, and relevant wellness brand for today’s audience and build the largest spiritual lifestyle brand in India.