Content Writer

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

**Salary and Benefits:**

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

We are looking for a Board Game Designer with a strong interest in STEM-based learning, hands-on play, and physical game design. This role is ideal for someone who has worked or interned with STEM toy brands (like Smartivity) or has experience designing board games, puzzles, and construction-based learning products.

You will be responsible for creating engaging, age-appropriate board games that combine fun gameplay with clear learning outcomes, taking ideas from concept to playable prototypes and production-ready designs.

Key Responsibilities:

• Conceptualize and design board games and tabletop games focused on STEM learning
• Develop game mechanics, rules, win conditions, and balancing systems
• Translate STEM concepts (logic, math, engineering, problem-solving) into engaging gameplay
• Design physical components such as boards, cards, tiles, tokens, dice, manuals, and inserts
• Build low- and mid-fidelity physical prototypes using paper, cardboard, MDF, or similar materials
• Conduct playtesting sessions with children and families; iterate based on feedback
• Work closely with product designers, engineers, illustrators, and educators
• Ensure games are age-appropriate, intuitive, safe, and manufacturable
• Prepare rulebooks, gameplay instructions, and product documentation
• Support production with component specs, BOM inputs, and assembly logic

Required Skills & Qualifications:

• Bachelor’s degree in Game Design, Product Design, Industrial Design, UX, or related field
• 1–4 years of experience in board games, tabletop games, STEM toys, or educational products

(Internship experience at STEM toy brands is highly valued)

• Strong understanding of game mechanics, player psychology, and learning-based design
• Experience with physical prototyping and iterative testing
• Ability to simplify complex ideas into playful, understandable systems
• Strong documentation and communication skills
• Passion for learning through play

Tools & Skills (Preferred):

• Prototyping: Paper prototyping, cardboard/MDF models
• Design tools: Adobe Illustrator, Photoshop, InDesign, Figma
• Familiarity with manufacturing constraints and materials
• Experience writing clear rulebooks and instructions

Good to Have:

• Prior experience with STEM toy companies (e.g., Smartivity-like products)
• Background in engineering toys, puzzles, construction kits, or logic games
• Understanding of child development and age-based learning outcomes
• Exposure to toy safety standards and durability testing

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Are you ready to join an innovative EdTech revolution that's changing the world of

education?

Look no further than Questt! Our data-driven approach is helping students of all ages

and backgrounds unlock their full potential and achieve their dreams.

As our SBDA, your responsibilities will be :

● Planning and executing cold outreach in the form of messages and calls to

attract new leads.

● Reaching out to prospects through calls or messages to assess their needs.

● Nurturing the leads, following up with them, and understanding their issues inside

out.

● Achieve agreed-upon sales targets and outcomes within schedule.

● Coordinate sales efforts with team members and other departments.

● Analyze the market’s potential, and track sales, and status reports.

● Supply management with reports on customer needs, problems, interests,

competitive activities, and potential for new products and services.

● Keep abreast of best practices and promotional trends.

● Continuously improve through feedback.

We’d additionally be looking at

● Quick Turnaround Time

● Good communication skills, ability to work with different departments

● Self-motivation, ability to work under pressure and meet deadlines

● Receptive to constructive criticism, and delivering changes as directed

● Technical know-how

To be successful in this role, you should have:

● Good knowledge of MS Office

● Highly motivated and target-driven.

● Excellent negotiation, and communication skills.

● Prioritizing, time management, and organizational skills.

● Ability to create and deliver presentations tailored to the customers' needs.

● A healthy attitude towards constructive criticism.

Nature of Work:

● Work from our Office

● You will be working 6-days a week

● You get 0-1 Building Experience

● Freedom to experiment and innovate

● High Ownership of tasks

Responsibilities:

- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.

- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.

- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.

- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.

- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.

- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.

- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.

- Ensure high availability, performance, and security of cloud infrastructure and applications.

- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.

- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.

- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.

- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.

- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.

- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.

- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.

- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

About Company:

ACKO General Insurance: Acko is India’s first online-only insurance company focused on independent general insurance with its entire operations offered through the digital platform. Being India’s first online-only insurtech player Acko plans to launch low-cost, small-ticket insurance products based on data analytics. Acko plans to create products and deliver opportunities in areas where there are gaps such as personalized insurance products based on user consumption behaviors. Distribution will be key for Acko as it competes with the large insurers which have massive reach. Acko will bring out multiple product lines, offer bespoke pricing and products catering to specific segments and create products for the internet economy. Low cost products for the rural sector will also be key over a period of time, delivered via technology. Website: https://www.acko.com/">https://www.acko.com/  

We are a Series C funded company and backed by a marquee set of investors like Mr. Binny Bansal, Amazon, Accel, SAIF, Catamaran etc. Our total funding till date is $143 Million. 

ounding Team:   

Varun Dua, Founder and CEO
Amit Upadhay, CTO (Ex- BrowserStack, CoverFox, Alumni IIT Bombay)
Deepak Angrula, VP Engineering (Ex-CoverFox, Alumni IIT Bombay)
Vaibhav Shah, VP Engineering (Ex-Tesco, Ola , Alumni IIT Bombay)

Job Description:

Here’s what you'll do:

•  Lead and mentor a team of 6-10 talented engineers.
•  Develop, test, and deploy features across the entire stack alongside your teammates.
•  Responsible for hiring, mentoring and development of our team of engineers to grow a

high-performance engineering organization.

•  Collaborate with product & technology teams to deliver major initiatives that drive our

customer growth.

•  Guide engineering technical strategy and roadmaps.
•  Commitment to high code quality and delivery requirements.

Here's what we're looking for :

•  Minimally 8 years of work experience on large-scale and high-traffic projects, preferably in consumer-focused product startups.
•  Minimally 2 years of hands-on technical leadership or people management.
•  Hands on experience working with Web Back-end.
•  Strong hands on coding, design, and architectural skills.
•  Comfortable with ambiguity and rapid change: excited about pushing out lots of code

quickly and constantly iterating.

•  Experience with hiring and building self-sustaining teams.
•  Thorough and methodical: you enjoy working with data and using it to make informed business decisions.
•  Empathetic and user-focused: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them.
•  Empathetic and employee-focused: you care deeply about the people in your team,helping them to achieve their professional goals, and enabling them to do the best work of their lives.