Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection
Shubham Vishwakarma
Full Stack Developer - Averlon
About KAKATIYA IT SOLUTIONS
About
Connect with the team
Company social profiles
Similar jobs
Docker
KubernetesKey responsibilities
• Design, build, and maintain robust CI/CD pipelines using Azure DevOps Services (Azure Pipelines) and Git-based workflows.
• Implement and manage infrastructure as code (IaC) using ARM templates, Bicep, and/or Terraform for repeatable environment provisioning.
• Containerize applications (Docker) and manage container orchestration platforms such as AKS (Azure Kubernetes Service).
• Automate build, test, release, and rollback processes; integrate automated testing and quality gates into pipelines.
• Monitor and improve platform reliability and observability using logging and monitoring tools (e.g., Azure Monitor, Application Insights, Prometheus, Grafana).
• Drive platform security and compliance through pipeline controls, secrets management (Key Vault / Vault), and secure configuration practices.
• Implement cost-optimization and governance for Azure resources (tags, policies, budgets).
• Troubleshoot build/release failures, production incidents, and performance bottlenecks; perform root-cause analysis and implement permanent fixes.
• Mentor developers in Git workflows, pipeline authoring, best practices for IaC, and cloud-native design.
• Maintain clear documentation: runbooks, deployment playbooks, architecture diagrams, and pipeline templates.
Required skills & experience
• 4+ years hands-on experience working with Azure and cloud-native application delivery.
• Deep experience with Azure DevOps (Repos, Pipelines, Artifacts, Boards).
• Strong IaC skills with Terraform, ARM templates, or Bicep.
• Solid experience with CI/CD design and YAML pipeline authoring.
• Practical knowledge of containerization (Docker) and Kubernetes — preferably AKS.
• Scripting skills: PowerShell, Bash, and/or Python for automation.
• Experience with Git workflows (branching strategies, PRs, code reviews).
• Familiarity with configuration management and secrets management (Azure Key Vault, HashiCorp Vault).
• Understanding of networking, identity (Azure AD), and security fundamentals in Azure.
• Strong troubleshooting, debugging, and incident response skills.
• Good collaboration and communication skills; ability to work across teams.
Certification
AZ-400: Microsoft Certified: DevOps Engineer Expert or AZ-104 or AZ 305 or Terraform Associate.
Strong Data engineer profile
Mandatory (Experience 1): Must have 6 months+ of hands-on Data Engineering experience.
Mandatory (Experience 2): Must have end-to-end experience in building & maintaining ETL/ELT pipelines (not just BI/reporting).
Mandatory (Technical): Must have strong SQL capability
Preferred
Preferred (Experience): Worked on Call center data
Job Specific Criteria
CV Attachment is mandatory
Have you used Databricks or any notebook environment?
Have you worked on ETL/ELT workflow?
We have an alternate Saturdays working. Are you comfortable to WFH on 1st and 4th Saturday?
About The Role
We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.
We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.
What Describes You Best
● Bachelor of Engineering (preferred IT - CE background)
● 0-2 Years of prior experience in Customer Support Service
Skills
● Good written and oral communication skills
● Excellent customer handling skills
● Experience with ticketing tools like Freshdesk,Zendesk
● Corporate emailing and documentationknowledge
● Knowledge of Excel, Word, and PowerPoint
● Experience in creating FAQs and building a knowledge base
What will you Own?
As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.
Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.
Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.
Why Join Us
● Be a part of our growth story as we aim to take a leadership position in international markets.
● Opportunity to manage and lead global teams and channel partner networks.
● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.
● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.
Profile:
- Graduation is a must
- Minimum of 6 months relevant working experience.
- Excellent English– written and verbal – communication skills.
- Ability to persuade and influence.
- Able to work with people from different cultural background.
Key responsibilities
- You will be responsible for Recruitment of candidates on a Junior level.
- Manage hiring managers and candidate relationships at a professional level.
- Partner with recruiters to determine business needs, identify skill gaps and solicit input on recruiting strategies.
- Assist with Employer Branding projects.
React Native
Android Development
iOS App DevelopmentShould have min 2+ years of Hands-on experience in React Native development.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux
- Experience with JavaScript, Typescript, CSS, HTML5 and front-end languages.
- Good understanding of Android/ iOS design guidelines, SDK.
- Exposure to building React Native components in native iOS and Android.
- Solve complex technical, scalability or performance challenges.
- Familiarity with code versioning tools such as Git, SVN, Gitlab.
We CondéNast are looking for a Support engineer Level 2 who would be responsible for
monitoring and maintaining the production systems to ensure the business continuity is
maintained. Your Responsibilities would also include prompt communication to business
and internal teams about process delays, stability, issue, resolutions.
Primary Responsibilities
● 5+ years experience in Production support
● The Support Data Engineer is responsible for monitoring of the data pipelines
that are in production.
● Level 3 support activities - Analysing issue, debug programs & Jobs, bug fix
● The position will contribute to the monitoring, rerun or reschedule, code fix
of pipelines for a variety of projects on a daily basis.
● Escalate failures to Data-Team/DevOps incase of Infrastructure Failures or unable
to revive the data-pipelines.
● Ensure accurate alerts are raised incase of pipeline failures and corresponding
stakeholders (Business/Data Teams) are notified about the same within the
agreed upon SLAs.
● Prepare and present success/failure metrics by accurately logging the
monitoring stats.
● Able to work in shifts to provide overlap with US Business teams
● Other duties as requested or assigned.
Desired Skills & Qualification
● Have Strong working knowledge of Pyspark, Informatica, SQL(PRESTO), Batch
Handling through schedulers(databricks, Astronomer will be an
advantage),AWS-S3, SQL, Airflow and Hive/Presto
● Have basic knowledge on Shell scripts and/or Bash commands.
● Able to execute queries in Databases and produce outputs.
● Able to understand and execute the steps provided by Data-Team to
revive data-pipelines.
● Strong verbal, written communication skills and strong interpersonal
skills.
● Graduate/Diploma in computer science or information technology.
About Condé Nast
CONDÉ NAST GLOBAL
Condé Nast is a global media house with over a century of distinguished publishing
history. With a portfolio of iconic brands like Vogue, GQ, Vanity Fair, The New Yorker and
Bon Appétit, we at Condé Nast aim to tell powerful, compelling stories of communities,
culture and the contemporary world. Our operations are headquartered in New York and
London, with colleagues and collaborators in 32 markets across the world, including
France, Germany, India, China, Japan, Spain, Italy, Russia, Mexico, and Latin America.
Condé Nast has been raising the industry standards and setting records for excellence in
the publishing space. Today, our brands reach over 1 billion people in print, online, video,
and social media.
CONDÉ NAST INDIA (DATA)
Over the years, Condé Nast successfully expanded and diversified into digital, TV, and
social platforms - in other words, a staggering amount of user data. Condé Nast made the
right move to invest heavily in understanding this data and formed a whole new Data
team entirely dedicated to data processing, engineering, analytics, and visualization. This
team helps drive engagement, fuel process innovation, further content enrichment, and
increase market revenue. The Data team aimed to create a company culture where data
was the common language and facilitate an environment where insights shared in
real-time could improve performance. The Global Data team operates out of Los Angeles,
New York, Chennai, and London. The team at Condé Nast Chennai works extensively with
data to amplify its brands' digital capabilities and boost online revenue. We are broadly
divided into four groups, Data Intelligence, Data Engineering, Data Science, and
Operations (including Product and Marketing Ops, Client Services) along with Data
Strategy and monetization. The teams built capabilities and products to create
data-driven solutions for better audience engagement.
What we look forward to:
We want to welcome bright, new minds into our midst and work together to create
diverse forms of self-expression. At Condé Nast, we encourage the imaginative and
celebrate the extraordinary. We are a media company for the future, with a remarkable
past. We are Condé Nast, and It Starts Here.
Amazon Web Services (AWS)About Drip Capital & Tech Team
The engineering team at Drip Capital is responsible for building and maintaining the online global trade financing platform that supports the interactions between buyers, sellers, financing partners, insurance agents, global retail partners, trade agents, shipping & transportation companies, supply chain and warehousing companies worldwide.
Our primary goal is to ensure that customers are provided time-critical capital and at the same time balance requirements related to risk, fraud management, and compliance. The services are accessed by customers worldwide and hence the engineering systems need to be policy-driven, easily reconfigurable, and able to handle multiple regional languages. We use machine learning for risk classifications/predictions, intelligent document parsing subsystems, robotic process automation, REST APIs to connect our microservices, and a cloud-based data lake and warehouse for data storage and analysis.
Our team comprises talent from top-tier institutions including Wharton, Stanford, and IITs with years of experience at companies like Google, Amazon, Standard Chartered, Blackrock, and Yahoo. We are backed by leading Silicon Valley investors - Sequoia, Wing, Accel, and Y Combinator. We are a global company headquartered in Silicon Valley along with offices in India and Mexico.
Your Role
As an AppSec Engineer in Drip Capital’s engineering team, you will have the opportunity to take ownership of :
- Contribute to and improve secure SDLC practice
- Design architecture, methods, and controls required to meet security, compliance, and audit requirements.
- Designing and implementing cloud and network security solutions.
- Do comprehensive threat modelling for our applications and infrastructure in an Agile flow
- Perform secure code review and security assessments of web, android and iOS applications, and cloud infrastructure (infrastructure as code).
- Proactively identify vulnerabilities across our platform and work with developers in fixing them.
- Automate and simplify security, as “Complexity is the enemy of Security”.
- Handle Vulnerability Management and Patch Management processes.
- Participate in the investigation related to Privacy/Security incidents and response activities.
- Work with DevOps to implement the security tools and automation of the security tasks.
- Mentor other engineers and evangelize security practices through cross-functional work with DevOps and engineering teams.
- Testing the deployed security solutions to make sure they function as planned.
Our Checklist
- A minimum of 4 years of experience as an AppSec Engineer
- Hands-on experience in secure design and architecture review of backend services, payments systems like payment gateways.
- Hands-on experience in secure code review and automation of common security workflows.
- Hands-on experience and a proven record of securing one or more of the cloud platforms: Azure, GCP, AWS and Hosted Cloud Solutions.
- Good understanding of OWASP and SANS testing methodologies.
- Good understanding of software security weaknesses and vulnerabilities.
- Good knowledge in securing architecture of web, mobile applications and cloud infrastructure.
- Ability to contribute as an individual and as part of a team
- Working knowledge of any scripting language; Python or Go preferred
- Experience in writing custom tools/scanners/extenders is a plus
- Red teaming experience is a plus
If you love to explore the security aspects of a distributed system that makes decisions related to global trade finance, let's talk!
PythonKey Responsibilities : ( Data Developer Python, Spark)
Exp : 2 to 9 Yrs
Development of data platforms, integration frameworks, processes, and code.
Develop and deliver APIs in Python or Scala for Business Intelligence applications build using a range of web languages
Develop comprehensive automated tests for features via end-to-end integration tests, performance tests, acceptance tests and unit tests.
Elaborate stories in a collaborative agile environment (SCRUM or Kanban)
Familiarity with cloud platforms like GCP, AWS or Azure.
Experience with large data volumes.
Familiarity with writing rest-based services.
Experience with distributed processing and systems
Experience with Hadoop / Spark toolsets
Experience with relational database management systems (RDBMS)
Experience with Data Flow development
Knowledge of Agile and associated development techniques including:
n
Javascript
HTML/CSS
PHPAmazon Web Services (AWS)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon