Operations Executive (Telecaller)

We are looking for a Mobile Lead (IOS & Android) for one of the leading TMT bar manufacturers & suppliers in Kolkata.

Role - Mobile Lead (IOS & Android)

Experience - 5+ years

Location - Kolkata

Job Description :-

As a Mobile Lead, your primary responsibility is to oversee the development and maintenance of mobile applications for our organization. 

Some of the key job responsibilities include :-

1. Leading the Mobile Development Team: You will lead a team of developers, designers who are responsible for building and maintaining mobile applications. You will be responsible for Coding, delegating tasks, setting goals and timelines, and overseeing the team's performance to ensure that the development process runs smoothly.

2. Developing Mobile Applications: You will be responsible for developing mobile applications for iOS and Android platforms, using a range of programming languages such as Swift, Java, Kotlin, and React Native. You will need to ensure that the application is scalable, user-friendly, and meets the specific requirements of the organization.

3. Collaborating with Stakeholders: You will be responsible for collaborating with various stakeholders in the organization, including product managers, project managers, designers, and other development teams to understand the requirements and objectives of the application. You will need to ensure that the application aligns with the overall product roadmap and meets the business objectives.

4. Ensuring Quality: You will be responsible for ensuring the quality of the mobile application, including testing, debugging, and fixing any issues that arise during the development process. You will need to

ensure that the application is free of bugs, runs smoothly, and meets performance and usability standards.

5. Keeping Up with Emerging Trends: You will need to stay up to date with the latest developments in mobile technology, and emerging trends in user experience and design. You will need to ensure that the mobile application is using the latest technologies and is in line with industry best practices.

6. Managing Project Budget: You will be responsible for managing the budget for mobile development projects, including resource allocation, vendor management, and contract negotiations.

Overall, the Mobile Lead is a critical role that requires a strong understanding of mobile development processes and the ability to lead a team to deliver high-quality mobile applications.

We are looking networking professionals with the following skill set,

Experience :6+ years of experience in the networking domain

Key skills:

• Must have 6+ years of experience in C/C++ programming language.
• Knowledge of Go programming language and Python programming language is a big plus.
• Strong background in L4-L7 Internet Protocols TCP, HTTP, HTTP2, GRPC and HTTPS/SSL/TLS.
• Background in Internet security related products such as Web Application Firewalls, API Security Gateways, Reverse Proxies and Forward Proxies
• Proven knowledge of Linux kernel internals (process scheduler, memory management, etc.)
• Experience with eBPF is a plus.
• Hands-on experience in cloud architectures (SaaS, PaaS, IaaS, distributed systems) with continuous delivery
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with server less technologies such as AWS Lambda.
• Exposure to machine learning technologies and distributed systems is a plus

Sureify drives customer engagement between the customer and their insurance company by incorporating web & mobile apps, into the insurance product experience. Our product is controlled by our backend dashboard so insurers can get the latest IoT data streaming in. The SaaS platform is designed to ensure that insurers never miss opportunities to increase engagement with their existing customer base.

We are looking for a Full Stack Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. On the backend, you will have the opportunity to help our product scale and be involved in the further architecture of the Sureify platform.

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Build scalable architecture to support millions of users
• Ensure the technical feasibility of UI/UX designs
• Work closely with the UI/UX designers and product managers
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the back-end
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• 2+ years of experience with Full-Stack web development
• Proficient in PHP or Python or Golang.
• Experience in Golang is an added advantage.
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX.
• Use test-driven development and acceptance tests to ensure feature quality
• Excellent relational database skills with MySQL
• Experience with building restful JSON web services
• Knowledge of APIs, such as Twitter, Facebook, Google maps, Instagram, etc.

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

Name - Savvology Games

Location - Wework, Spectrum Towers, Mindspace, Malad

About Savvology - There is a lot of luck involved in most of the mainstream real-money games (Poker, Fantasy, Ludo, Rummy) which makes it hard to win anything. We want to create pure skill-based strategy games (no luck factor), where you can control your outcome better. What’s more, more than 50% of the players win something! We make use of Game Theory (the science of decision making) to come up with games that are so simple that even a 5 year old can play. Our vision is to encourage people to take better decisions through gamification.

Job Brief

We are looking for a UI/UX Designer to conceptualize and create engaging visuals across a variety of media. You’ll be working closely with a team of IITian founders, marketers, and developers to design the best-looking mobile games on the planet. You have to ensure that all aspects of the user experience are optimized for improved usability, usefulness, and exceptional visual design.

As a UI/UX Designer, you’ll own the entire design stack - UI/UX, app design, website design, branding, marketing collateral. Your graphics should capture the brand voice and communicate the message clearly to our target audience. For this, you are expected to conduct thorough user research and understand the gamer persona.

We’re a young, passionate team looking to make a dent in the gaming space. We work hard, but we party harder (beer/pizza every Friday night). If you love challenges and are up for building exciting products from scratch, we’d like to meet you.

Responsibilities

• Develop UI mockups, animations, flow diagrams, storyboards, sitemaps, and prototypes that clearly illustrate how new app features / new website pages function and look like
• Liaise with the Product team to understand user needs, psychology & product USPs and use it to design smooth in-app user experiences
• Work with the Marketing team to design and maintain an intuitive, well-converting & visually stunning website
• Design a comprehensive brand identity kit - logo, letterhead, visiting cards, envelope, merchandise, etc
• Work on user acquisition by designing compelling ads, social media/print graphics
• Adhering to style standards on typography and graphic design
• Have an iterative mindset. No design is perfect on the first attempt. Design mechanisms to collect user feedback and continuously improve on your designs.
• Conduct user interviews and online research to define and understand our target user
• Study the gaming domain vis-a-vis competitors, market trends, and best practices
• Participate and contribute in business and product discussions
• Be opinionated and back those opinions with strong logic

Skills

• 2+ years proven experience in UI/UX design or allied roles
• A strong portfolio of illustrations or other graphics for both web and mobile platforms (MUST)
• Familiarity with design software and technologies (such as Illustrator, Photoshop, XD, After Effects, Premiere Pro, Figma etc) (MUST)
• Proficiency in video editing and creating product explainers and other types of video 
• Working knowledge of wireframing and prototyping tools (Balsamiq, Invision, Webflow etc)
• Excellent UX copywriting and verbal communication skills
• Ability to work methodically and meet deadlines
• A team player but can work independently and takes initiative
• Degree/Diploma from reputed design schools is a plus but NOT mandatory
• Brownie points if you’ve designed/worked on a mobile game before

.

What you can expect at Savvology Games

• A cool work atmosphere complete with flexible working hours, unlimited coffee, fruit water, games (Foosball, Table Tennis, Pool, Carrom, Board Games, Cards…). Time will fly.
• A hockey-stick trajectory for growth professionally
• Fun people who you’ll want to hang out with after office hours too :)
• Lots of treats - Did we mention beer/pizza every Friday?

InVideo is looking for a content associate to take charge of their internal content creation process. The candidate will be responsible for the production of video templates for the InVideo tool that has 5000+ templates currently. 

An ideal candidate should have: 

- An in-depth understanding of global content trends. 

- Strong authority and presence on all social media platforms.

- Understanding of video as a medium and how to communicate using the same

- Excellent command over the English language - verbal and written. 

- 2 to 4 years of experience in content creation on digital and most social domains.

- Experience in working with a medium-size creative team.

The duties of the candidate would be, but not limited to: 

- Conceptualising content for the templates along with creative product and growth leads.

- Curating scripts for templates and social media, in line with the current trends.

- Foreseeing emerging content trends and leveraging them in the platform strategy. 

ensuring that the design team is able to visually convert content into templates.

- Growing & Managing our network of external content providers to ensure quality and in-time delivery of video templates. 

- Working with creative leads to design and build compelling high-quality digital content that can be converted into extraordinary templates.

- Researching and Understanding the digital medium overall and various use cases that dominate the domain.

Description

We are looking for an experienced IT MEAN Stack Developer who has an indepth knowledge and skills encompassing the front end, back end, language, Server, API, Database, DevOps processes.

Roles and Responsibilities

• Developing front end website architecture
• Designing user interactions on web pages
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications
• Working alongside graphic designers for web design features
• Seeing through a project from conception to finished product.
• Designing and developing APIs
• Meeting both technical and consumer needs
• Staying abreast of developments in web applications and programming languages.

Technical Experience/skills & Qualifications required:

• Degree in Computer Science
• 6 to 8 years of experience in Information Technology with atleast 4+ years in MEAN stack development
• Highly experienced with back-end programming languages Ex: Python, Ruby, Java, .NET, JavaScript etc
• Proficient experience using advanced JavaScript libraries and frameworks such as AngularJS, ReactJS, Node JS, KnockoutJS, BackboneJS, etc.
• Development experience for both mobile and desktop.
• Understanding of server-side languages including such-as Jade, EJS, Jinja, etc.
• Experience with cloud message APIs and usage of push notifications
• Experience in development using the DevOps tools like Kubernetes, GitHub, Jenkins
• Experience in developing applications on the cloud platform especially AWS
• Familiarity with database technology such as MySQL, Oracle, and MongoDB
• Understanding and implementation of security and data protection.
• Experience working with JIRA and Gitlab
• Maintain code integrity and organization
• Experience working with graphic designers and converting designs to visual elements.