Operations Executive (Telecaller)

About TensorIoT

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling. complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

Job description

As a Mid-Level Python Developer, you will:

• Analyze user needs and develop software solutions.
•  Work with project managers and product owners to meet specification needs.
• Recommend software upgrades to optimize operational efficiency.
• Deliver scalable and responsive software using TypeScript and Python.
•  Collaborate with other developers to design and optimize code.
• Create flowcharts and user guides for new and existing programs.
• Document all programming tasks and procedures.
• Perform routine software maintenance.
• Deploy and maintain CI/CD pipelines.
• Develop and maintain data pipelines. This includes scaling the pipeline to accommodate anticipated volume and complexity.
• Collaborate with external clients and internal team members to meet product deadlines.

We're looking for someone who has:

• Experience with AWS Services(must)
•  A bachelor’s degree in computer science, Engineering, or related fields
•  4 - 8 years of experience in software development, computer engineering, or other related fields
•  Expert-level experience with Python and Node.JS
• Familiarity and comfort with REST APIs
•  A deadline and detail-oriented mindframe
•  Strong analytical and critical thinking skills
• Familiarity with DevOps tools and best practices
• Experience developing scalable data processing systems

Bonus points for someone with:

• Experience with IoT, ML, AI, or VR
• Amazon Web Services (AWS) certification(s) (preferred)
• Experience with microcomputers and microcontrollers
• Experience with the following DevOps services: AWS
• CodePipeline, CodeBuild or CodeCommit
• Experience with the following Data Engineering services: AWS Lake Formation, Glue, Redshift, EMR, or QuickSight.

Key Responsibilities:

• Develop and execute regional strategies for IT services and reselling in the US, ensuring alignment with company objectives.

• Identify new business opportunities while managing and expanding existing customer relationships within the US region.

• Collaborate with C-level executives to understand their business needs, propose customized IT solutions, and foster long-term partnerships.

• Lead and manage a team focused on delivering high-quality IT solutions, ensuring exceptional customer satisfaction and retention.

• Develop and deliver compelling, solution-based proposals, presentations, and contracts to win new business.

• Drive revenue growth by optimizing sales cycles, identifying upsell/cross-sell opportunities, and negotiating large-scale deals.

• Coordinate regional sales and operations teams to ensure smooth execution of projects and services.

• Monitor market trends, competitor activities, and customer feedback to continually enhance service offerings.

• Work closely with internal teams (sales, marketing, technical support) to ensure seamless service delivery and project success.

• Report on sales performance, market insights, and team performance to senior leadership.

Job Responsibilities:

1. WordPress Theme and Plugin Development:

• Develop and customize WordPress themes and plugins according to project requirements.
• Ensure the compatibility and responsiveness of websites across various devices.

1. Website Design and Layout:

• Collaborate with designers to implement visually appealing and user-friendly website designs.
• Optimize website layout for maximum usability and user experience.

1. Content Management:

• Set up and manage content within WordPress, ensuring it is well-structured and easily maintainable.
• Provide training and support to clients on content management best practices.

1. Website Maintenance and Updates:

• Perform regular updates and maintenance tasks on existing WordPress websites.
• Troubleshoot and resolve issues related to website functionality and performance.

1. Collaboration with Cross-Functional Teams:

• Work closely with designers, UI/UX specialists, and other developers to deliver cohesive solutions.
• Participate in project meetings and contribute to the planning and execution of web development projects.

1. Customization and Integration:

• Implement custom functionalities and integrations based on client requirements.
• Ensure seamless integration with third-party APIs and services.

Qualifications:

• Proven experience as a WordPress Developer or similar role.
• Proficiency in PHP, HTML, CSS, JavaScript, and other relevant web development technologies.
• Strong understanding of WordPress architecture, best practices, and coding standards.
• Experience with responsive design principles and cross-browser compatibility.
• Familiarity with SEO principles and best practices.
• Ability to work collaboratively in a team environment.
• Excellent problem-solving and debugging skills.
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

Additional Skills (Preferred but not mandatory):

• Experience with e-commerce platforms, especially WooCommerce.
• Knowledge of web security best practices.
• Familiarity with version control systems, such as Git.
• Understanding of performance optimization techniques.

Based on experience, developers will be responsible for building various elements of a music app for an international client. Urgent requirement and immediate joining as project is already underway.

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar rolePortfolio of design projectsKnowledge of wireframe tools (e.g. Wireframe.cc and InVision)Up-to-date knowledge of design software like Adobe Illustrator and PhotoshopTeam spirit; strong communication skills to collaborate with various stakeholdersGood time-management skillsBSc in Design, Computer Science or relevant field

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

The ROLE

• Handle the inbound interest received by Marquee
• Get the inbound leads to setup an online demo with us
• Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
• Conduct online demos with the prospects and turn them into paying customers
• Ensure that the product demo is neat and organized
• Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
• Manage on-going relationships with customers
• Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
• Strive to achieve the sales targets
• Work with our Founder on strategic alliances - potentially travelling to various financial centers globally

Here are some important things to consider prior to applying to us:

• Knowledge/prior experience with startup fund raising is a distinct advantage
• WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
• You should own a laptop
• EXCELLENT written & spoken English required
• We shall provide a 5-7 days training session once you join in.