Operations Executive (Telecaller)

Job Title: Senior Sales Manager – Hyderabad

Experience: 12 – 15 years

Salary up to: 20 LPA

Position Type: Full-time

Travel Required: Yes

No. of Positions: 1

Qualifications & Skills

• Bachelor’s degree in Engineering (BE) or related field.
• 12–15 years of experience in sales management within Industrial Automation.
• Proven track record in handling B2B and OEM sales.
• Experience in managing high-performing teams and branch-level operations.
• Strong business acumen with P&L accountability.
• Analytical and results-oriented mindset.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to adapt quickly in a fast-paced, evolving business environment.

3-5 years of experience as full stack developer with essential requirements on the following technologies: FastAPI, JavaScript, React.js-Redux, Node.js, Next.js, MongoDB, Python, Microservices, Docker, and MLOps.

Experience in Cloud Architecture using Kubernetes (K8s), Google Kubernetes Engine, Authentication and Authorisation Tools, DevOps Tools and Scalable and Secure Cloud Hosting is a significant plus.

Ability to manage a hosting environment, ability to scale applications to handle the load changes, knowledge of accessibility and security compliance.

Testing of API endpoints.

Ability to code and create functional web applications and optimising them for increasing response time and efficiency. Skilled in performance tuning, query plan/ explain plan analysis, indexing, table partitioning.

Expert knowledge of Python and corresponding frameworks with their best practices, expert knowledge of relational databases, NoSQL.

Ability to create acceptance criteria, write test cases and scripts, and perform integrated QA techniques.

Must be conversant with Agile software development methodology. Must be able to write technical documents, coordinate with test teams. Proficiency using Git version control.

Executive – Customer Success (for a leading SaaS Product)

About Sulekha.com

Sulekha is one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a powerful need fulfillment and monetization platform that generates qualified, parameterized leads to local service SMBs every day in 40 cities. Sulekha’s unique, scalable digital platform, stapled to an expanding digital-mobile-local opportunity, has positioned it to serve in 24,000+ location-categories for purchase-oriented users (24+ M user needs p.a.) and growth-oriented businesses (2+ M active local businesses).

About Pro-Manage

Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a Sulekha brand initiative.

Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more.

Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs.

Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities.

Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years.

Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).

Job Description & Expectations

We are looking for an executive to help a portion of the 65,000+ customers of Sulekha achieve tangible business outcomes. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. This portfolio will be managed by the Pro-Manage SME product of Sulekha.

Pro-Manage Boost operations

a. Profile Enrichment of existing and new customers of Sulekha who want to enhance their presence in Google, Bing, Facebook and others as we add on, by working on their profile content.

b. Deliver on KYC and 8 vectors of digital presence that include posts, photos, videos directions, keywords to enhance the value of customers trying the Sulekha Pro-Manage Boost product

c. Email, Phone call and WhatsApp engagement with customers to obtain content and optimize the Google listings & on other platforms.

d. Closely work with cross functional teams including central design team, central keyword research team and marketing teams to deliver value.

e. Pro-mange Dashboard Training supporting the customer to understand the dashboard.

f. Performance Management for the customers, analyzing the profile performance sharing the reports and insights with the customers and recommend changes to enhance the profile.

Education, Professional and Personal Attributes

· B.Tech/BE/B.Sc. graduation is preferred

· Excellent communication skills, with good knowledge in Hindi and 1 regional language. This is mandatory to help with category expertise

· Good analytical knowledge including working knowledge of all Microsoft tools and awareness of digital advertising tools like Google, Facebook is preferred

· Min. 1 year of experience in digital marketing including interacting with customers will be preferred

· Should possess an innate love of data and ability to see new patterns that impact business

· Positive, initiative driven and passionate about digital marketing

· Result oriented, entrepreneurial, and self-motivated

· Ambitious and flexible

Other aspects

· Reporting to Pro-Manage SME vertical lead

· Must be based out of Chennai with no travel involved

· All days are working from office – no WFH envisaged as of now

What Pro-Manager Offers You

· Opportunity to develop cutting-edge digital SaaS business development expertise

· Develop competence in marketing, product development, customer success and technology

· Highly entrepreneurial and aspirational work environment that inspires and challenges

· Collaborative and fun work environment

· Learning and development program to help you develop skills

· Well-define career path and progression tracking

· Progressive, nurturing and respectful work culture

· Attractive compensation plus incentives

• Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS, JavaScript, JQuery. 
• Experience developing/consuming RESTAPIs
• Knowledge of multiple back-end languages Like Java, Python and JavaScript frameworks(e.g. Node.js)
• Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
• Hands-on experience with code versioning systems like Git, SVN. 

• 3+ years of experience with LAMP stack: Linux, Apache, MySQL, PHP
• 3+ years of experience with web APIs: REST
• AWS Experience would be great to have.
• Java/Python experience will be a Plus.
• Good Communication Skills.

• Ionic: Ionic is a free and open-source framework certified by MIT that enables developers to use modern web technologies like HTML5, CSS3, and JavaScript. ...
• React Native: ...
• Flutter: ...
• Native Android: ...
• Xamarin: ...
• Native Script: ...
• jQuery Mobile: ...
• Framework7:

Job Description

Project Manager| Bangalore

Being a Project Manager is like being an artist, you have many different colored processes combining into a brilliant work of art. Tell us, can you help us build a masterpiece?

Look no further, this role is perfect for you!

A Project Manager is someone who has innate vision and caliber to give proper directions , to empower and motivate people to attain success, and to unite others towards a common purpose. Project managers are responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget while making sure the work gets done efficiently and satisfactorily. For the role, we are looking for candidates who can plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.

• Natural creativity:

The best project managers are creative visionaries, people who are capable of stepping back, seeing the big picture, and coming up with new ways of approaching challenges, and making positive changes to how the company is managed and marketed.

• Not a CAVEr: 

You are a person that people like to be around. You are not a CAVE (Constantly Against Virtually Everything) personality.

• Say no to HiPPO: 

At Searce, we want people who value everyone’s opinions & perspectives. We don’t want them to get overpowered by HiPPO (Highest Paid Person’s Opinion)

1. Establish and implement training processes and strategies for all technical personnel. 
2. Analyze, plan and develop requirements and standards in reference to scheduled projects. 
3. Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones. 
4. Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. 
5. Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives. 
6. Research and evaluate hardware and software technology options and weigh the cost/benefit analysis when making large purchases on behalf of the company. 
7. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving. 
8. Update and maintain all production technologies ensuring proper maintenance and installation. 
9. Needs to forecast the numbers of deliverables possible in an iteration, which is based on evidence and reliable source. 
10. Should be a good coach in Agile practices. Should be able to coach individuals and interactions over processes and tools

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s degree in Engineering (Computer Science).

1.  Or else, you should be programming from 12. For us, the latter is better as it shows you have a programming mindset. We will find you faster if you specify the latter in some manner. :) 
2. 8-10 years of relevant experience, preferably in a similar industry. 
3. Professional Project Management Certification from accredited institutions is preferred.
4. Experience working in a high-level collaborative environment and promoting a teamwork mentality and managerial experience applying analytical thinking and problem-solving skills. 
5. Excellent time management and organizational skills and experience establishing guidelines in these areas for others. 
6. Strong sense of personal accountability regarding decision-making and supervising department teams.

Are you the one? Quick Fit test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friends ended up doing the comical  ‘Sheldon’ version of the same thing 
2. Passion for sales: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies? 

1. Compassion for customers: Your listening skills are impeccable, but so are your speaking skills. And when you speak, you take command of the entire room! 

1. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?’

Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.

The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, every day.

Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.

1. We are a category-defining niche’ cloud-native technology consulting company, specializing in modernizing (improve, automate & transform) the full-scope of infra, app, process & work
2. We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes
3. We are the most preferred tech partner of choice when it comes to ‘solving for better for the new-age tech startups & digital enterprises, leading disruption in their industries
4. Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services 
5. As one of the top 5 niche’ full-scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led tech company of choice when it comes to solving complex business problems

We are passionate improvers, solvers & futurists. Driven by our engineering excellence mindset, we care most about delivering intelligent, impactful & futuristic business outcomes. Searcians are motivated by continuous improvement & solving for better in everything we do.

At the core, a Searcian is self-driven to become better, every day. In the passionate pursuit of the finest degree of excellence, we drive exceptional outcomes in everything we do.

We believe that trust is the most important value. We also believe that we need to ‘earn the trust’, every time one engages with us. And earning trust for us is far more important than anything else. We aim to be the *most trusted* tech consulting partner for our clients.

We are HAPPIER at heart. Humble, Adaptable, Positive, Passionate, Innovative, Excellence focused, & Responsible. We live the https://docs.google.com/presentation/d/1kUnamaKXu-Qf8FpvKOHWVayEb6ehbxzUW6cJ3F3fB9U/">HAPPIER Culture Code.

Being HAPPIER.

1. Customers. Partners. Our aim is to build relationships with customers for life. And meaningfully improve the life of every customer.
2. We do what we say. We say what we do. We are uncomfortably honest and transparent. Being genuine wins trust & makes people happier.
3. Mistakes are encouraged. We make mistakes. Tons of those. Everyday. And we don’t mind apologizing to our juniors, peers, or superiors. We are no ego-doers.
4. Underpromise. Overdeliver. We work with a deep desire to go above and beyond in everything we do. Every time.

At Spoonshot, we are building one of a kind SaaS tools for the F & B industry, the product you will develop is used by some of the largest food companies in the world. We are looking for programmers with a keen eye for design for the position of Front End Developer. Frontend Developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency and maintaining brand consistency across all web pages, among other duties.

An ideal candidate would be one who has a minimum of 2 years experience in designing and delivering high performing and pixel perfect frontend applications, who has passion for startups and can work independently under tight deadlines.

Your responsibilities will include:

• Reviewing application requirements and interface designs.
• Developing and implementing highly-responsive user interface components using React concepts
• Implementing web-based user interactions.
• Writing application interface codes using JavaScript following React JS workflows.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Optimising web pages for maximum speed and scalability.
• Work alongside with product engineering, designer and product manager. Ensure all elements on web creation are consistent.

Job Skills:

• Excellent communication and interpersonal skills.
• Understanding of software engineering practices and key design principles.
• At least one progress web app developed by you must be live.
• Proficiency with HTML, CSS, JavaScript and jQuery.
• Understanding of server-side CSS.
• Experience with responsive and adaptive design.
• Eye for details in UX/UI.
• Experience with optimising SEO of websites and webapps.
• In-depth knowledge and passion for JavaScript, CSS, HTML and front-end languages
• Expertise in React tools including Web pack, Enzyme, Redux, and Flux.