TL Sales

Job Title: Restaurant Captain

Department: Operations Service

Location: Mumbai

Reports To: Restaurant Manager / Assistant Restaurant Manager

Position Summary:

The Restaurant Captain is responsible for supervising and coordinating the activities of the service team to ensure seamless guest experiences. This role bridges front-line service and management, ensuring smooth operations, adherence to service standards, and prompt issue resolution.

Key Responsibilities:

Guest Service & Operations

• Greet and assist guests with warmth and professionalism, ensuring memorable dining experiences.

• Supervise table set-up, service sequence, and clearing to maintain brand standards.

• Take and confirm guest orders, ensuring accuracy and timely delivery of food and beverages.

• Handle guest feedback or complaints promptly and effectively.

• Coordinate with kitchen and bar teams for smooth order flow and service timing.

Qualifications & Experience:

• Minimum 2–4 years of experience in restaurant operations or similar supervisory roles.

• Strong knowledge of F&B service standards and POS systems.

• Excellent communication, leadership, and interpersonal skills.

• Ability to handle pressure and multitask in a fast-paced environment.

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Roles and Responsibility

Create exciting information visualizations enabling the user to instantly understand the data in the right context, spot patterns, trends and relations in a self-service manner. · Collaborate with designers, developers, and external project partners to ensure designs are implemented as effective user experiences. · Participate in, and integrate feedback from user research. · Define and design use cases, workflows and storyboards describing how the user would interact with easy-to-use, data visualization apps. · Identify all elements of interaction and navigation, and lay them out within a screen so they direct the user without confusion or error. · Create consumer grade usable designs using wireframes and prototypes. · Present your designs in team design reviews as well as to the extended group of internal stakeholders. · Participate in iterative design, testing and development sprint cycles to refine the overall product. · Support marketing activities (e.g. collateral development) around the successful launch of emerging solutions on multiple platforms

Hi Everyone,

We are hiring.for Sales Executives.

Qualifications:

> Bachelor's education / Graduation is compulsory.

>Excellent verbal and written communication skills.

>Should have experience in field sales of any domain.

>1 Year of minimum experience is required.

>Candidates having a minimum of 3-4 years of sales experience preferably from the Insurance industry/Pharma/ Telecom.

>Candidates should not have an employment gap.

> Candidates' vintage at previous company should be good in stability (minimum 3 years).

Locations: Gachibowli, Uppal, Dilsukhnagar, Secunderabad, Kukatpally, Himayatnagar, Panjagutta etc..........

Budget: up to 5 LPA.

Best Regards,

Chaitra Harsha

 Skills and Qualifications:

1. A Master’s degree in computer application or B. tech is required.
2. Strong organizational and project management skills.
3. Required minimum 3 years of experience.
4. Knowledge of C#, ASP.NET, MVC, SQL Server, MYSQL, NOSQL, Oracle, MongoDB, HTML, CSS and Javascript
5. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber. 
6. Experience developing web applications using .NET Framework 4.5.
7. Design building and maintaining efficient and reusable C# code using design patterns.
8. Knowledge of Agile methodology/ Kanban concepts is a plus.
9. Contribute to the Agile software development process including: design, programming, testing, documentation, quality assurance and implementation.
10. High proficiency in English (Written and oral) is mandatory.

This position is for a tester with strong coding skills who likes challenges - someone who is constantly striving for excellence in software test automation.
Responsibilities include:

• Develop automated test cases on a day-to-day basis
• Gather and prioritize user requirements, feed these requirements into overall Automation Framework requirements and test plans
• Train team members on tool use and test automation tools, practices, techniques and best practices
• Communicate cross-functionally throughout the engineering organization
• Continuously monitor and boost test coverage across the product

Minimum Job Qualifications:

• Bachelor’s degree or better in CS or related field, with 5+ years experience in software test.
• Exposure to best practices in SQA  including code reviews, debugging, troubleshooting and CI processes
• Experience in front-end (UI/Web) automation using Java ,Appium or any other app automation testing tool  or Experience in backend Testing using Java, API-Testing,Rest assured ,and Performance testing using Jmeter
• Excellent communications and technical presentation skills
• Initiative to research and build solutions to tough problems in domains like Flash, OpenGL, WebGL where off-the-shelf automation tools might not be available
• Some experience/comfort with working in a Linux/Unix environment
• Excellent analytical, problem-solving, troubleshooting skills.

Preferred (Bonus) Qualifications:

• Knowledge of current build and test automation tools and processes, such as JUnit/TestNG, Maven, Jenkins, Mockito, JBehave, Git, etc
• Experience with whitebox testing, code reviews, SDK testing
• Experience with performance testing, stress testing, and advanced aspects of system testing automation.
• Knowledge of at least one scripting language (Python, Bash, Ruby or comparable).