Education Counsellor

WHAT YOU'LL WORK ON

• Build and scale backend services using Node.js & Express
• Architect and optimize MongoDB schemas for performance
• Contribute to frontend features with Next.js & React
• Debug production issues, optimize API latency & CI/CD pipelines
• Integrate MathJax (LaTeX rendering) & VdoCipher (secure video)

WHAT WE'RE LOOKING FOR

• Strong DSA fundamentals — logical thinking over competitive coding
• Deep JavaScript/TypeScript knowledge: Closures, Promises, Event Loop
• 1–2 original projects (no To-Do apps or tutorial clones)
• Ability to independently pick up Docker, Redis, or AWS
• Ownership mindset — ensure it works in production, not just locally

BONUS POINTS

• Docker / containerization basics
• Real-world AWS experimentation (EC2, S3, Lambda)
• Active GitHub profile: open-source contributions or unique projects

AI Usage Policy:

We encourage AI tools (Cursor, Copilot, GPT-4) as force multipliers — but you must own your code, explain rade-offs, and debug without solely relying on AI.

HOW TO APPLY

• Share your GitHub profile link
• Include live demo links to your best, most original projects

We value what you've built far more than what's on your resume.

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Job description

Ensure effective Design, Development, Validation and Support activities in line with client needs and architectural requirements

Design, develop and implement new templates, components, and responsive web pages/sites in Sitecore to support the expansion of the core Sitecore platform

Carry out the development of the assigned project adhering to the engineering standards/best practices, committing to the agreed timeline, and ensures quality metrics are met

Diagnose and solve common problems related to Sitecore implementation

Provide consulting and technical guidance to the Digital Production Team including System Integrators/Service Providers on the Sitecore CMS platform

Responsiblity-

4+ years of industry experience in developing web based applications using ASP.NET/C#, MVC

Bachelors of Computer Science or a related field is required

Extensive experience with Web Services (SOAP/REST) architecture

Knowledge of Sitecore Templates, Layouts, Components, Dynamic Bindings, Sitecore API, Rendering

Experience with serialization tools such as TDS (Team Development for Sitecore) or Unicorn

Proficient in JavaScript, XML, XSL, XSLT, XHTML

Proficient in integration patterns with a Lucene, Search, Commerce package, Payment Gateways or other platforms

Critical Primary Responsibilities:

• Work with business analysts/product managers to estimate and design effective, scalable and maintainable solutions that meet business initiatives and objectives
• Develop and design software/platform that meets business requirements and technical design
• Troubleshoot pre- and post-production implementations and Handle the team
• You will provide back-end functionality that can run smoothly from any device or browser type
• Propose new ideas when there is strong business value and stay up to date on the latest technology trends and techniques.

Critical Skills & Experiences:

• At least 9+ years of experience developing in Java technologies with equivalent experience in systems analysis, OO design, OO programming and debugging skills
• Deep Understanding of Web UI, HTML5, CSS, JavaScript, AJAX, jQuery
• Integration with 3^rd party API’s.
• ReactJS – Must (min 7 years exp ) with nodejs.
• At least 9 years of experience in Java Spring Boot Framework development
• 7 years of experience in any Cloud platform, preferably AWS.
• At least 7 years of web services and relational database experience (preferably Mysql)
• At least a year of Elastic search experience
• Experience developing RESTful web services (preferably micro services)
• Experience with UNIX/Linux command line and shell scripting
• Experience working in cross-functional Agile/Scrum teams
• Any level of experience with JIRA or any other issue tracking technology
• Experience with Java application profiling and profiling tools
• Bachelor’s degree or the above equivalent skills and years of experience
• Should be able to manage end-to-end single handedly with prior experience
• Full stack developer overall with at least 9yrs experience.

Requirement::

• Be an individual contributor to the team, work on sprint tasks related to Front End Development

• Develop features as per requirements and design, own the feature developments till production

• Interact with backend team on finalizing the APIs and work on integrating them

• Never miss to write unit tests and keep the coverage healthy

• Take the lead to maintain re-factor and if necessary, throw away legacy frontend code

• Review other's code and get your code reviewed as well

• Plan the code and approach first then start writing the code

• Taking pride in the work you have accomplished and showing it to the customer

• Stepping out of your comfort zone at times

• Avoiding the desire to take shortcuts at times instead maintain the consistency in how we approach solutions to ensure successful outcomes.

• Avoid the temptation to think that a difficult situation will be resolved simply by the passage of time and without the hard work of addressing root causes

Website - https://praxinfo.com/">https://praxinfo.com/