Learning & Developement Executive at Bookit Digital · Chennai · 1 - 3 years · ₹5L - ₹8L / yr · Bootstrapped · Posted 14 Jul 2025

Key Responsibilities:
•Coordinate and execute end-to-end learning programs: onboarding, technical training, soft skills, leadership development, and functional skill-building initiatives.
•Liaise with internal stakeholders and external vendors to plan, schedule, and deliver training sessions (virtual and in-person).
•Manage and update the Learning Management System (LMS), ensuring courses, enrollments, and feedback are properly recorded and maintained.
•Support learning need analysis by gathering insights from managers, performance reviews, and employee feedback.
•Track learning participation, completion rates, and training effectiveness metrics and share regular reports with leadership.
•Assist in content curation, microlearning programs, and digital learning initiatives using innovative tools and AI-driven platforms.
•Support the development of career paths, competency frameworks, and personalized learning journeys for employees.
•Promote a strong learning culture through communication campaigns, gamification, and employee engagement activities related to development.
•Maintain updated documentation, feedback analysis, and impact assessments for all L&D programs.
Key Skills & Competencies:
•1–5 years of experience in Learning and Development / HRD roles in fast-paced environments
•Strong hands-on experience with LMS platforms, training coordination, and learning operations
•Excellent communication skills – both written and verbal
•Strong project management, organizational, and multitasking abilities
•High attention to detail and ability to analyze learning data and generate insights
•Creative thinker with a passion for innovation in learning methodologies
•Tech-savvy with knowledge of Zoho People (preferred), LMS tools, and AI-driven learning tools
•Proactive, self-motivated, and able to thrive in a hybrid work environment

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Job Description
Training Lead
We are looking for a highly experienced Change Management & Training Lead with over 20 years of experience to establish and scale a dedicated sub-practice for Training & Change Management within the organization.
This role requires strong expertise in organizational change management (OCM), learning strategy, and end-user enablement, with the ability to drive business adoption (BOS) across large-scale transformation programs. The ideal candidate will lead the design and execution of end-user training frameworks, communication strategies, and change adoption initiatives, ensuring seamless transition and sustained value realization.
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Key Responsibilities
1. Practice Development & Strategy
• Define and establish a Training & Change Management sub-practice, including vision, offerings, and roadmap
• Develop service frameworks, methodologies, and reusable assets for:
o Organizational Change Management (OCM)
o End User Training (EUT)
o Business Adoption Services (BOS)
• Build a scalable operating model, including governance, tools, and best practices
• Identify opportunities to integrate change management into enterprise transformation programs
• Drive continuous improvement and maturity of the practice
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2. Change Management Leadership
• Lead end-to-end change management strategy and execution across large transformation initiatives
• Conduct change impact assessments, stakeholder analysis, and readiness assessments
• Develop and execute change strategies, communication plans, and adoption roadmaps
• Ensure alignment between business objectives and change initiatives
• Monitor and track adoption metrics, business outcomes, and change effectiveness
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3. Training Strategy & Execution
• Define enterprise-wide training strategy and learning frameworks
• Design and implement end-user training programs (role-based, system-based, and process-based)
• Develop training materials, e-learning modules, and digital adoption tools
• Ensure effective training delivery models (instructor-led, virtual, on-demand)
• Drive training effectiveness measurement through feedback, assessments, and adoption KPIs
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4. Business Adoption & Transformation Enablement
• Drive Business Ownership & Adoption (BOS) for new systems, processes, and platforms
• Ensure smooth transition of users from legacy to new systems
• Establish adoption frameworks ensuring high user engagement and productivity
• Collaborate with program teams to ensure change and training are embedded into delivery lifecycle
• Enable sustained adoption and continuous user support mechanisms
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5. Stakeholder & Client Engagement
• Act as a trusted advisor to senior stakeholders, business leaders, and clients
• Lead change workshops, training sessions, and leadership alignment meetings
• Collaborate with program managers, architects, and business teams to align change initiatives
• Manage complex stakeholder landscapes and ensure effective communication
• Support RFPs, proposals, and solutioning for change management and training services
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6. Governance & Quality Assurance
• Establish and enforce change management governance frameworks
• Define and track KPIs for change success, training effectiveness, and business adoption
• Ensure quality and consistency of training content and change deliverables
• Conduct periodic reviews, audits, and health checks for ongoing initiatives
• Mitigate risks related to user adoption, resistance, and organizational readiness
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7. Technology & Tools Enablement
• Leverage tools for learning management systems (LMS), digital adoption platforms (DAP), and content management
• Integrate automation, analytics, and AI-enabled learning tools into training delivery
• Utilize data-driven insights to improve change strategies and training outcomes
• Stay updated with emerging trends in learning technologies and change management practices
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Preferred Experience
• Proven experience in building and scaling a Change Management & Training practice
• Strong track record in large-scale digital transformation programs
• Experience in domains like Travel, Transportation, Hospitality, or Enterprise IT (preferred)
• Exposure to ERP, CRM, or large enterprise platform implementations
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Key Competencies
• Strategic thinking and execution capability
• Strong leadership and team-building skills
• Expertise in driving user adoption and behaviour change
• Excellent communication and stakeholder management
• Ability to operate in complex, multi-program environments
• High ownership and influence without authority






