
Key Responsibilities:
•Coordinate and execute end-to-end learning programs: onboarding, technical training, soft skills, leadership development, and functional skill-building initiatives.
•Liaise with internal stakeholders and external vendors to plan, schedule, and deliver training sessions (virtual and in-person).
•Manage and update the Learning Management System (LMS), ensuring courses, enrollments, and feedback are properly recorded and maintained.
•Support learning need analysis by gathering insights from managers, performance reviews, and employee feedback.
•Track learning participation, completion rates, and training effectiveness metrics and share regular reports with leadership.
•Assist in content curation, microlearning programs, and digital learning initiatives using innovative tools and AI-driven platforms.
•Support the development of career paths, competency frameworks, and personalized learning journeys for employees.
•Promote a strong learning culture through communication campaigns, gamification, and employee engagement activities related to development.
•Maintain updated documentation, feedback analysis, and impact assessments for all L&D programs.
Key Skills & Competencies:
•1–5 years of experience in Learning and Development / HRD roles in fast-paced environments
•Strong hands-on experience with LMS platforms, training coordination, and learning operations
•Excellent communication skills – both written and verbal
•Strong project management, organizational, and multitasking abilities
•High attention to detail and ability to analyze learning data and generate insights
•Creative thinker with a passion for innovation in learning methodologies
•Tech-savvy with knowledge of Zoho People (preferred), LMS tools, and AI-driven learning tools
•Proactive, self-motivated, and able to thrive in a hybrid work environment

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Job Profile
|
Position |
Technical Delivery Manager |
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Experience |
12 – 14 Years of industry experience with 2 – 4 years in delivery/development management |
|
Education |
Graduate or Post Graduate in Engineering / Computer Science |
|
Required |
|
|
Responsibilities |
|
|
Desirable |
|
About the role
Benefits Administration
- Administer employee benefits programs across health, welfare, retirement, and ancillary plans, ensuring accuracy and a positive employee experience.
- Process enrollment transactions, qualifying life events, and employee data changes in the HRIS; partner with carriers and vendors to resolve discrepancies.
- Serve as a Tier 3 resource for employee benefits inquiries, providing clear and timely guidance on plan provisions, eligibility, and enrollment processes.
- Assist with benefits billing processes, including data validation and submission support; U.S. team retains payment authorization.
- Partner with the Global Benefits Program Manager to support international benefits administration across multiple countries, including enrollment coordination, billing reconciliation, and carrier data management.
- Support routine plan administration tasks for international programs, including data pulls, eligibility tracking, and audit support.
Compliance & Audit
- Support the preparation and coordination of recurring U.S. benefits compliance obligations, including annual filings, regulatory reporting, and plan documentation.
- Execute a portfolio of recurring data audits across benefit programs to ensure enrollment accuracy, eligibility integrity, and data quality.
- Prepare audit documentation, organize supporting materials, and manage audit checklists; escalate findings and flag discrepancies to the U.S. team for resolution.
- Monitor ongoing compliance obligations and proactively surface issues to the appropriate U.S. owner.
Who you are
- Detail-oriented and process-driven. You take ownership of complex, multi-step processes and execute them with precision and consistency.
- Proactive and accountable. You identify issues before they become problems, escalate clearly with documented findings, and follow through to resolution.
- Collaborative. You work seamlessly across time zones, building trust with U.S. counterparts through reliable communication and dependable follow-through.
- Analytically minded. You’re comfortable working with data across HRIS and vendor platforms — pulling reports, spotting anomalies, and organizing findings clearly.
- Effective in Cloud HQ. You thrive in a remote, asynchronous environment, communicate clearly in writing, and build trust without in-person presence.
- Curious about the ‘why’. You want to understand the context behind the work, not just complete tasks — and you ask questions when something doesn’t add up.
Qualifications
- 4+ years of experience in benefits administration, HR operations, or a related field
- Experience administering health, welfare, and/or retirement benefit programs
- Familiarity with benefits compliance concepts and regulatory obligations is a strong plus
- Experience supporting global or international benefits programs preferred
- Proficiency with Workday or a comparable HRIS; comfortable running reports and processing benefit transactions
- Strong Excel or Google Sheets skills for data reconciliation and reporting
- Excellent written communication skills in English; able to communicate clearly with employees, vendors, and global counterparts
- Comfortable managing multiple priorities in a fast-paced, asynchronous, remote environment
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- Develop a network of potential future hires (e.g. past applicants and referred candidates)
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- Proven work experience as a Talent Acquisition Specialist or similar role
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- Solid understanding of sourcing techniques and tools (e.g. social networks)
- Hands-on experience with Applicant Tracking Systems (ATSs) and HR databases
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- Maintaining active communication with leads by sending monthly targeted materials.
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- Excellent communication skills – verbal and written.
- Highly motivated and ambitious.
- Strong desire to work in sales.
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We have an urgent opening for the React JS Developer.
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