➢ Evaluate customers skills, needs and build productive long lasting relationships
➢ Negotiate the terms of an agreement and close deals
➢ Meet personal and team sales targets,
➢ Generate or follow through sales leads
About Square Yards
Square Yards is a full-stack portal that addresses all aspects of the client journey, beginning with discovery and search and continuing through mortgages, transactions, rentals, home furnishing, and property management. Additionally, Square Yards is working on the development of cutting-edge, proprietary B2B platforms for stakeholders such as real estate brokers, developers, and financial institutions. Square Yards is responsible for facilitating over 15,000 transactions each year, totaling over one billion dollars. It is also among few domestic firms that have successfully moved to the global environment. This makes it one of the most notable examples of an Indian company that has been able to make this transition.
The company is putting its capital into the creation of India's first MLS using data analytics and virtual reality technology to shake up the established order of the business. Concurrently, neighboring B2C platforms are gearing up to become category leaders, thanks to the significant strategic benefits of participating in the whole value chain.
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Job description
A medical representative promotes and sells pharmaceutical products to healthcare specialists, such as doctors and pharmacists. They provide information about various products' benefits, usage and dosage, to increase product awareness and sales.
Role: Field Sales Executive
Industry Type: Pharmaceutical & Life Sciences
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
Key Skills
Commercial awareness. Presentation skills. Research skills. Resilience. The ability to negotiate and collaborate. Patience. Strong interpersonal and communication skills. Organizational skills.
Customer Support at Contlo
Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.
With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.
At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities-
- ● Respond to customer queries in a timely and accurate way, via phone, email or chat
- ● Identify customer needs and help customers use specific features
- ● Analyze and report product malfunctions (for example, by testing different scenarios or
- impersonating users)
- ● Update our internal databases with information about technical issues and useful
- discussions with customers
- ● Monitor customer complaints on social media and reach out to provide assistance
- ● Share feature requests and effective workarounds with team members
- ● Inform customers about new features and functionalities
- ● Follow up with customers to ensure their technical issues are resolved
- ● Gather customer feedback and share with our Product, Sales and Marketing teams
- ● Assist in training junior Customer Support Representatives
Requirements and skills-
- ● Experience as a Customer Support Specialist or similar CS roles
- ● Familiarity with our IT SaaS industry is a must
- ● Experience using help desk software and remote support tools
- ● Understanding of how CRM systems work
- ● Excellent communication and problem-solving skills
- ● Multi-tasking abilities
- ● Patience when handling tough cases
- ● B.Tech/BCA degree
Experience: 6-8 years
Must have
- Minimum 5 years of Testing experience , with at least 3 years of Test Automation
- “Automation first” attitude.
- Strong sense of accountability and ownership.
- Good team player and communicator with a flexible, customer-driven attitude.
- Agile / Lean attitude and mindset.
- Believe in daily improvement, easily adapt to change and have fun while doing it.
- Work well independently and within a team.
- Knowledgeable about different Software Delivery Lifecycles.
- At least 1 year experience in using at least one tool for:
- Test automation tools: Selenium Web driver, Postman, RestApi Automation
- Non-functional testing: JMeter, HP LoadRunner
- BDD: Cucumber, Specflow
- Scripting/ programming languages: C# (mandatory),JavaScript,Java
- CI/CD: TFS, Bamboo
- GIT: GitLab, Bitbucket
- Deployment tool: Octopus
- At least 1 year proven experience of agile testing in Scrum/Kanban, under BDD.
- Good knowledge of testing aspects (both manual and automated), test data generation and management, reporting.
Senior Automation Engineer
Requirements:
Backend: Knowledge of Laravel framework including:
- routing
- middleware
- migration
- ORM Automated tests using Codeception.
Database:
- Postgres
- SQL queries.
- Database performance related tests.
Front End:
- UI automation using Cypress.
- Cross-browser testing.
- Responsive design testing.
CI/CD pipeline:
- Experience with CI/CD tools and workflows such as Github actions
- using data modelling techniques to identify ways in which an organisation can operate more effectively.
- communicate with senior people in organisations to find out what they hope to achieve
- formulate ways for businesses to improve, based on previous research
- persuade internal and external stakeholders of the benefits of new technology or strategies
- oversee the implementation of new technology and systems
Experience in Sprnig Boot, Spring Cloud, Spring Security, Webservices
Good Communication Skills
Duration: 1Year
Certification: PD1 Must
Must Skills: LWC, Aura, Apex, Sales / Service Cloud, communities.
Rate: $10/hr USD
No.Of.Positions: 4
Experience: 3-4years