BUSINESS DEVELOPMENT ASSOCIATE

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Job Description:

• Experience in Core Java, Spring Boot.

• Experience in microservices.

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts. 

About the organization:

Bhanzu is a Math EdTech company which has recently raised a Series B round led by Epiq Capital with participation from Z3 partners and existing investors and is rapidly scaling across geographies with online live classes and games.

About the Founder & CEO - Neelakantha Bhanu

Neelakantha Bhanu Prakash is the world's fastest human calculator and India’s mental math Olympic Gold Medalist. Alongside holding four world records and 50 Limca book records, Mr. Bhanu is also a TEDx speaker and educator. He believes that the skill he has been gifted with can be passed on and taught using the right methodology and initiates in the same direction. Giving his vision of completely eradicating Math phobia a head start, Mr. Bhanu has led numerous projects for developing Arithmetic skills in students across the globe.

He has addressed audiences across 23 countries at the Commonwealth Conclaves, Future city Summits, ISB, IITs, and Multiple other global institutions and meets about the importance of Arithmetic learning in the overall development of a child.

Website:-  https://www.bhanzu.com/

Role: Marketing Intern (WFO)

Location: Bangalore, HSR Layout.

Key Responsibilities:

1.  Collect, organize, and maintain data for marketing activities.
2.  Ensure accuracy and timely updates of information and projects
3.  Conduct market research and competitor analysis.
4.  Provide insights and recommendations based on findings.
5.  Assist in preparing detailed reports for ongoing activities.

Requirements:

1.  Currently pursuing or recently completed a degree in Marketing, Business, or related fields.
2.  Strong organizational and multitasking skills.
3.  Proficiency in MS Office/Google Workspace.
4.  Analytical mindset with attention to detail.
5.  Excellent communication and interpersonal skills.

Note: A Pre-Placement Offer (PPO) will be provided based on performance.

About Navi

Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.

Founders: Sachin Bansal & Ankit Agarwal

Know what makes you a “Navi_ite” :

1.Perseverance, Passion and Commitment

• Passionate about Navi’s mission and vision
• Demonstrates dedication, perseverance and high ownership
• Goes above and beyond by taking on additional responsibilities

2.Obsession with high quality results

• Consistently creates value for the customers and stakeholders through high quality outcomes
• Ensuring excellence in all aspects of work
• Efficiently manages time, prioritizes tasks, and achieves higher standards

3.Resilience and Adaptability

• Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility

Key Responsibilities :

• Design and develop new, end-to-end financial product experiences in BFSI domain for Retail Consumers
• Work cross-functionally with Engineering teams across multiple product teams to drive buy-in on new product
• Experiences and engineering frameworks.
• Work closely with your’s and other engineering teams with a keen eye towards scalable architecture to design and implement new 0→1 integrations with an appetite to quickly scale from 1→n across products.
• Recruit and build an entirely new engineering team and move fast in converting new ideas to product.
• Collaborating with Product,Design, Leadership and other functions, while maintaining high product quality and reliability.
• Staying ahead of the curve by lending a stable structure to the teams and products while bringing operational.
• Excellence as products mature.

What You’ll Need :

• 10+ years of overall experience with 3+ years of Engineering Management experience, managing a diverse set of candidates(frontend, backend, mobile), across various technologies. Good software engineering methodology- meaningful and deeply-rooted opinions about testing and code quality, ability to make sound quality/speed trade-offs.
• Exceptional technical skills in backend with significant experience building and operating critical high-scale systems with a hands-on approach to lead from the front when the situation calls for it.
• Ability to think and analyze both breadth-wise (client, server,DB, control flow) and depth-wise (threads, sessions, space-time complexity)while designing and implementing services
• Exceptional design and architectural skills
• Expertise and interest in growing teams-interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members

Future Scope of joining Navi :

• Navi’s future, and hence your future, is boundless. We want to start with reimagining the BFSI industry to a tech-forward, customer centric sector.
• For your personal future, at NAVI, the impact and dedication you bring forth with your work is what matters the most.If you show enthusiasm and dedication, promotions, team-jumps and vertical changes are all easily within your reach, as is exponential career growth.

Who will be my Stakeholders :

• Our customers come first. they will be your priority, always.
• Your team members will be passionate, responsible, outspoken and innovative. - Your managers will be there to guide you through any problems you may face. They will show you the way, but you will have to walk to the path.
• Your leaders will live and breathe to ensure that Navi runs smoothly, your customers are happy, and that every employee working in Navi grows as a professional

Other Perks :

• Hyper-growth opportunities
• Flexibility to move across business domains
• Unlimited leaves.
• Satisfaction of building something from scratch and driving it till the end

• Leadership skills
• Lead and grow a team of 10+ developers.
• Self-motivated to keep optimizing and deliver best-in-class results.
• Deep thought and attention to detail.
• Strong technical and communication skills
• Well-versed with the latest tech: AWS, Postgres, Devops, Nodejs, Reactjs

MUST HAVE

• Design and implementation of the overall web architecture using React.js, Node.js, Mongo DB and AWS Lambda and Python
• Must have good knowledge of API
• Deployment and maintenance of AWS infrastructure -- Kubernetes, EC2, S3, Lambda
• Ensuring the entire stack is designed and built for speed and scalability
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration
• Working knowledge of web-based application architectures and frameworks (including React) and the way it integrates with services.

Key Skillsets

• Node.js
• React.JS
• AWS
• MongoDB

• Design and Build cloud architecture/infrastructure
• Provision, maintain and administer MS Azure Cloud Environment
• Windows server administration.
• Implement and maintain cloud monitoring, auditing and network management functions.
• Optimize the processes for cloud-based data storage, backups and restores.
• Implement cloud security to protect data, applications, and infrastructure.
• Develop, maintain, and execute Configuration Management scripts.

• Experience in server hardening best practices
• Knowledge of special security arrangements like Network security, DoS Protection, OS firewall, etc
• Ability to work with software firewalls and web application firewalls
• Log management and replication to a central server
• Ability to architect a secure deployment in Azure/Aws cloud using the native abstractions and services provided by respective cloud service providers.
• Ability to conduct a self VAPT of the network and servers, so that the environments are better prepared for external audits by customers' info sec teams and/or auditors.
• Ability to use DevOps automation to setup environments from scratch and also patch them from time to time to handle the changes resulting out of various factors e.g. VAPT audits, customer requests
• Experience building solutions using MS Azure DevOps.
• Knowledge of general networking concepts (e.g., DNS, TCP/IP, and firewalls).
• Experience development & maintenance of a CI/CD system.
• In-depth knowledge of build and deployment automation technologies.
• An attitude and ability to take ownership and deliver a high-quality product, on time.
• Experience of implementing DevOps
• Experience in DevOps Architectural decisions, tools selection, best practices.
• Constant research and learning on new tools and technologies in DevOps space.