Application Support-SQL

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

We are seeking a motivated and detail-oriented Junior Backend Engineer to join our team. The role involves developing and maintaining backend systems using Django and Python, while also managing on-premises hardware and deployments. You will work closely with cross-functional teams to ensure our software is reliably configured, deployed, and maintained in an on-prem environment.

Key Responsibilities

Backend Development: Design, develop, and maintain backend services and APIs using Python (Django or Flask).

On-Prem Deployment: Install, configure, and manage software on on-premises hardware, including servers and networking equipment.

Database Management: Design database schemas, write efficient queries, and optimize data access layers (PostgreSQL, MySQL, etc.).

API Integration: Implement and maintain RESTful APIs and integrate with third-party services.

Troubleshooting & Debugging: Diagnose and resolve application and infrastructure issues to ensure high availability.

Version Control & CI/CD: Use Git for version control and contribute to continuous integration and delivery pipelines (GitHub Actions, Jenkins, etc.).

Security & Compliance: Work with the team to ensure software and infrastructure meet security and compliance requirements.

Documentation: Maintain clear, comprehensive documentation for your code, configurations, and on-prem deployment processes.

·       Experience in SQL, Database Design, Stored Procedures, Performance Tuning etc.

·       Extensive knowledge of data processing, relational databases systems (Oracle and Oracle19C preferred ).

·       Strong analytical skills, analysing existing databases and the client’s needs going forward with regard to developing effective systems.

·       Good communication skills, both oral and written.

·       Sound accuracy and logic. Must be able to accurately develop databases in a logical manner from scratch.

·       Understand the concepts of other programming languages.

·       Understand the concepts of other front-end programming languages.

Responsibilities and Duties:

● Java/Java EE application development while providing expertise in the full software development

life cycle, from concept and design to testing.

● Contribute to all phases of the development life cycle

● Write well designed, testable, efficient code

● Ensure designs are in compliance with specifications

● Prepare and produce releases of software components

● Support continuous improvement by investigating alternatives and technologies and presenting

these for architectural review

Required Skills:

● Should have strong knowledge of Core Java and OOPS concepts

● Sound knowledge of Web application development fundamentals and have worked on Servlets,

JSP and any MVC framework

● Strong analytical and reasoning skills and ability to learn and unlearn new technology on back

end as well as on front end

● Ability to understand functional and requirement specifications and transform them to solution

● Understand the client’s problem domain and suggest and implement solution which brings value

to the business

● Can estimate, develop and deliver project from start to end

● Should have professional service experience with any product

● Experience working with onshore team and ability to communicate with clients and stakeholders

● Ready to travel onshore

● Sound knowledge of RDBMS

● Can communicate well with clients and collaborate with cross functional team to deliver high

quality deliverable

● Should have knowledge of Agile/Scrum methodology

● Ability to work on microservices

Why Work at Staunchsys:

● Family Health Cover & Accidental Insurance

● Constant Learning

● Competitive Pay

● Flexible work timings

● 5 days working

● Complimentary Lunch & Snacks

● Personal accident insurance policy

● Encashment facility for both PL & SL

Responsibilities:

Collaborate with product managers and other stakeholders to understand business requirements and translate them into technical specifications.

Design, develop, and maintain high-quality software solutions, ensuring scalability, performance, and security.

Write clean and efficient code using best practices, and conduct code reviews to ensure code quality and adherence to coding standards.

Participate in architectural discussions and propose technical solutions that align with business objectives.

Collaborate with cross-functional teams to integrate software components and troubleshoot issues.

Conduct comprehensive testing of software applications, including unit testing, integration testing, and automated testing.

Identify and resolve technical issues, bugs, and performance bottlenecks.

Stay updated with the latest industry trends, technologies, and best practices, and share knowledge with the team.

Mentor and guide junior engineers, fostering a culture of continuous learning and growth.

Requirements:

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Minimum of 4 years of proven experience as a software engineer, with a focus on backend development.

Strong proficiency in programming languages such as Java, Python, or C++.

Extensive experience with web application development frameworks such as Spring, Django, or Flask.

Solid understanding of database systems (SQL and NoSQL) and proficiency in writing complex queries.

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Strong knowledge of software engineering principles, design patterns, and best practices.

Familiarity with Agile methodologies and experience working in an Agile/Scrum environment.

Excellent problem-solving skills and ability to work effectively in a fast-paced, collaborative environment.

Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts.

Benefits:

Competitive salary and comprehensive benefits package.

Opportunities for professional growth and career advancement.

Collaborative and inclusive work environment.

Cutting-edge technology stack and access to the latest tools and resources.

Chance to work on impactful projects and shape the future of the lending industry.

upcred.ai is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

Designation : DevOp Engineer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking for an experienced and ambitious DevOps engineer who will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. As a DevOps engineer at Vumonic Datalabs, you will have the opportunity to work with a thriving global team to help us build functional systems that improve customer experience. If you have a strong background in software engineering, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Optimize and engineer the Devops infrastructure for high availability, scalability and reliability.
• Monitor Logs on servers & Cloud management
• Build and set up new development tools and infrastructure to reduce occurrences of errors 
• Understand the needs of stakeholders and convey this to developers
• Design scripts to automate and improve development and release processes
• Test and examine codes written by others and analyze results
• Ensure that systems are safe and secure against cybersecurity threats
• Identify technical problems, perform root cause analysis for production errors and develop software updates and ‘fixes’
• Work with software developers, engineers to ensure that development follows established processes and actively communicates with the operations team.
• Design procedures for system troubleshooting and maintenance.

What you need to have

TECHNICAL SKILLS

• Experience working with the following tools : Google Cloud Platform, Kubernetes, Docker, Elastic Search, Terraform, Redis

• Experience working with following tools preferred : Python, Node JS, Mongo-DB, Rancher, Cassandra
• Experience with real-time monitoring of cloud infrastructure using publicly available tools and servers
• 2 or more years of experience as a DevOp (startup/technical experience preferred)

You are

• Excited to learn, are a hustler and “Do-er”
• Passionate about building products that create impact.
• Updated with the latest technological developments & enjoy upskilling yourself with market trends.
• Willing to experiment with novel ideas & take calculated risks.
• Someone with a problem-solving attitude with the ability to handle multiple tasks while meeting expected deadlines.
• Interested to work as part of a supportive, highly motivated and fun team.

Essential Duties and Responsibilities:

• Execute full lifecycle software development
• Develop, designed well efficient code
• Integrate software components into a fully functional software system
• Fully adaptive to the technology needed for the current project

Requirements:

• Minimum 8 year of strong demonstrated knowledge in PHP, Mysql, Mongodb, Jquery, SASS
• Algorithms, data structure.
• Object-oriented programming.
• AWS/Server experience to handle production machines is a plus.
• Team Management mandatory
• Experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
• Familiarity with software development methodology and release processes.
• Strong problem-solving skills and excellent communication skills
• Product based company preferable
• Startup experience preferable