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onboarding manager
onboarding manager
Clickpost's logo

onboarding manager

Ridhi  Dhariwal's profile picture
Posted by Ridhi Dhariwal
2 - 5 yrs
₹4L - ₹10L / yr
Remote only
Skills
SaaS
Customer Success
client onboarding
Onboarding
 an onboarding  Manager, you are the link between our customers and the product. You will :- Work with a wide variety of clients across the Ecommerce Industry and analyze/understand customer needs and translate them into the best possible Clickpost solution.- Respect project deadlines and keep track in order to deliver an outstanding customer experience.- Be responsible for your own portfolio of clients and engage with them from the onboarding until the go-live.- Work closely with our sales, product team, and tech team to ensure the best customer journey and aid product design and development.- Help our clients get the most out of Clickpost by providing training, demos, support, and reduce churns. About You :You are a proactive person with both commercial and analytical skills. You also :- Have excellent communication skills, and are comfortable speaking to stakeholders at different levels - from Product managers to CTOs;- Have Project management skills;- Have a Bachelor’s/Master’s degree;- Are flexible & self-structured with the ability to shift gears quickly and efficiently;- Are as excited about technology as we are;- Are able to communicate efficiently with developers and Product Managers;- Having experience in a similar position, in Startups or in Saas Company is a plus
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Clickpost

Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding

About

ClickPost is the simple shipping API for the Aramex API, FedEx API, Delhivery API, Ecom Express API, and more. Compare rates, manifest shipments, track packages, and more.

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Connect with the team

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Divya Jha
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Ridhi Dhariwal

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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